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POSTED BY:
stephanie S.
Oct 4, 2018
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Hated the feeling!!...Loved the Customer Service
POSTED BY:
stephanie S.
Oct 4, 2018
I don’t know what it is with this product, but my hair felt so gross after! I followed the directions and was left with my hair feeling heavy, greasy and weighted-down after. It was so bad that I couldn’t take it anymore: after a few hours of looking like I hadn’t showered in two weeks, I got back in the shower and ended up having to scrub my hair with a deep cleansing shampoo THREE times before the feeling went away.
I gave the product the benefit of the doubt and tried it again on three other occasions with the same affect! I am horribly disappointed as the product was not inexpensive and now it is a waste! I have only reviewed two other products (from other companies) in my life, but I felt this was worth it! Try a different product. I adore my costume hair color from here, but this product was a waste of money.
UPDATE: While I didn't like this product, Esalon was AMAZING at "fixing" the problem. The reason I wrote fixing that way is because I don't feel like they needed to do anything and wasn't expecting any response from them at all. I just figured that 'if you buy something and it doesn't work out, then deal with it'. The company contacted me shortly after my review and worked with me to find a suitable relacement. I was beyond thrilled!! I truly enjoy their hair coloring system and want to try other products. My update is to inform people who are deciding if they want to trial a product, that if they purchase something and it doesn't work for them, then Esalon will work with you to find something that does. Their customer service is wonderful...and to be honest, customer service can make or break a company. Thank you Esalon!
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59 of 60 people found this review helpful. Did you?
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POSTED BY:
Ani H
Oct 5, 2018
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Nice!
POSTED BY:
Ani H
Oct 5, 2018
I have been trying quite a few shampoos to find the right one. This one really gives me the shine and brightness to my hair that I've been looking for. It has a light, fresh scent. Nicely moisturizing. I have no problem with the fact that it's not all bubbles either. I do shampoo 2 times and since 2 times. I wrap my hair in one of those turban towels to extract as much water as possible prior to applying heat protectant and styling with a dryer. One bottle will last me quite a while but I did put it on auto ship. I will have to see how it works out. I tend to wash my hair 2 times a week. My hair is shoulder length. Somewhat fine but I have tons of it. If dried on it's own it would be very wavy curly. I like it styled smooth and fairly straight. Overall...this is a very good product for me!
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18 of 18 people found this review helpful. Did you?
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POSTED BY:
Maaike V.
Dec 12, 2018
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Very fast, and less frizz!
POSTED BY:
Maaike V.
Dec 12, 2018
I normally look like a sheep after washing+conditioning my hair. An irregular combination of curly, wavy, and predominantly frizzy hair. With this Cream CoWash, I no longer need to use a straigthener every day to get it under control. I only use it after washing and blowdrying, and then it is super for the next 2-3 days. I do wash slightly more frequently now (I used to wash every 3-4 days). But it is great that I can do 2 steps in one now. Before this, I washed (and often re-wash) and conditioned. And that is quite cumbersome with my long hair!
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4 of 4 people found this review helpful. Did you?
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POSTED BY:
Julie B.
Oct 21, 2018
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Cream CoWash
POSTED BY:
Julie B.
Oct 21, 2018
It really works, cleans and conditions in one step. It was hard to get used to no suds the first time, but knowing that my hair would be really clean, now I don't mind this. My hair is soft after using too. The only thing to improve is the smell. It is stinky out of the bottle and leaves little or no smell after. I like a good smell I guess. I will buy this again.
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3 of 3 people found this review helpful. Did you?
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POSTED BY:
Nikki M.
Sep 28, 2018
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Not Happy😞
POSTED BY:
Nikki M.
Sep 28, 2018
It washed some of my color out!! At first I taught it was just left over dye suck to my scalp but after using it 6 times (That's all there was for my very long hair) to watch my color go down the drain was aweful. Due to it taking so much product to coat all my hair, I only got 6 washes out of the whole bottle. I do not feel that it conditioned very well either. I ended up applying conditioner after the first use and for the next 5. This would probly work fine for someone with thin and short hair but I would not recommend if you have long or thick hair... And due to the color loss, I wouldn't use very often whether.
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2 of 2 people found this review helpful. Did you?
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POSTED BY:
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