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POSTED BY:
Lisa P.
August 21, 2019
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Love the product hate the packing
POSTED BY:
Lisa P.
August 21, 2019
Been using the product for over a year and I love it. The kit is nice with the gloves, stain barrier and stain remover. The product works better than store bought color and comes in generous amounts. What I hate is the wastefulness of the packing. Each comes in a box with the bottles in molded plastic inside. If you have the end refresher kit it’s times 2. The molded plastic is bigger than it needs to be, possible not needed, adding waste and cost to the packing. Shipping used to be free for all orders now it’s not. If the company reduced its packing costs and helped the environment at the same time it would likely save on shipping. All of this could fit in a smaller box if not for the bulky molded plastic that is not recyclable
289 of 313 people found this review helpful. Did you?
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POSTED BY:
Kay F.
August 24, 2019
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My hair has never looked healthier, or as shiny, with such a beautiful color!
POSTED BY:
Kay F.
August 24, 2019
I was skeptical about ordering color online because I am 52 years old and have fine red hair and red color can go really bad really fast, but from the first order my hair has had the perfect color without looking fake. It doesn’t fade and I can even stretch my orders to every 3 months or when I’m beginning to see the dull roots. I’ve noticed with each recolor it only gets prettier and healthier looking.
I knew I was onto something when I got my last haircut. My stylist (who has been doing my haircuts and color for over 12 years) was blowing out my hair and said “I just love this color.” I never mentioned it was eSalon or that I was coloring it myself. It looks so natural and appropriate for me. Previously I had started to lighten my hair to a very light strawberry blonde with highlights to hide the grays, but it never looked quite right on me. My custom blended color is amazing.
I just added a new pic (not my favorite picture but it shows off my beautiful hair color and shine) to my profile to see the progression from dull and frizzy to my now beautiful, shiny red. I LOVE my color!
34 of 37 people found this review helpful. Did you?
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POSTED BY:
Tamsin M.
August 13, 2019
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Colour initially too dark, then washed out very quickly.
POSTED BY:
Tamsin M.
August 13, 2019
My custom colour turned out a very artificial looking dark brunette with red tones, it was meant to be a 'natural golden dark brown' - the golden tones that I did see were through any white hair that I have, these came out much lighter than the rest of my hair - so they looked like highlights amongst the rest of my hair which was very dark. It washed out extremely quickly - within three washes with gentle shampoo it had faded significantly.
I contacted customer services about the issues I was having, and they did offer to send the next colour free of charge - but since it washed out so quickly I decided not to continue. They didn't offer a refund of the original colour.
109 of 130 people found this review helpful. Did you?
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POSTED BY:
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Response From Our Experts
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POSTED BY:
Pamela M.
July 21, 2019
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Hair color
POSTED BY:
Pamela M.
July 21, 2019
Good on hair color and ease. Highlighter? Nightmare!! They make it look soooo easy. Just about ruined my shower stall at home after rinsing high lighter. Still scrubbing. Shampoo and conditioner leave my hair feeling heavy. Just never got around to posting a review. I watched video on high lights, et all and know for a fact that person was experienced and had help if needed. Well, we all do not have that luxury. Love ESalon but not believing “ezness” of use.
21 of 25 people found this review helpful. Did you?
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POSTED BY:
Encarnita A.
August 23, 2019
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Product
POSTED BY:
Encarnita A.
August 23, 2019
I found it had a stronger smell. It adhered really strong to my scalp. Never happened like that before. Would you consider including two stain towelettes for black color?
This is the first hair color I use that lasts beautifully. I am very fair, would adding only a few drops red be wise, or I should leave it alone? Thanks for the great product!
11 of 13 people found this review helpful. Did you?
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