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POSTED BY:
Rebecca K.
June 26, 2019
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Perfect!
POSTED BY:
Rebecca K.
June 26, 2019
My new hair color is perfect. I am so happy with this product. Covered all the gray and refreshed my hair all over with a beautiful shine. High end and thoughtful packaging, easy instructions and great quality products - highly impressed. I have been coloring my hair for 20 years and this is by far the most quality product I have every used. I feel a huge sense of relief finding a hair color that finally works and does not damage my hair. I am in love!
50 of 55 people found this review helpful. Did you?
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POSTED BY:
Tamsin M.
August 13, 2019
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Colour initially too dark, then washed out very quickly.
POSTED BY:
Tamsin M.
August 13, 2019
My custom colour turned out a very artificial looking dark brunette with red tones, it was meant to be a 'natural golden dark brown' - the golden tones that I did see were through any white hair that I have, these came out much lighter than the rest of my hair - so they looked like highlights amongst the rest of my hair which was very dark. It washed out extremely quickly - within three washes with gentle shampoo it had faded significantly.
I contacted customer services about the issues I was having, and they did offer to send the next colour free of charge - but since it washed out so quickly I decided not to continue. They didn't offer a refund of the original colour.
64 of 72 people found this review helpful. Did you?
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POSTED BY:
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Response From Our Experts
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POSTED BY:
Lisa P.
August 21, 2019
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Love the product hate the packing
POSTED BY:
Lisa P.
August 21, 2019
Been using the product for over a year and I love it. The kit is nice with the gloves, stain barrier and stain remover. The product works better than store bought color and comes in generous amounts. What I hate is the wastefulness of the packing. Each comes in a box with the bottles in molded plastic inside. If you have the end refresher kit it’s times 2. The molded plastic is bigger than it needs to be, possible not needed, adding waste and cost to the packing. Shipping used to be free for all orders now it’s not. If the company reduced its packing costs and helped the environment at the same time it would likely save on shipping. All of this could fit in a smaller box if not for the bulky molded plastic that is not recyclable
59 of 68 people found this review helpful. Did you?
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POSTED BY:
Virginia B.
June 26, 2019
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Really Great Color
POSTED BY:
Virginia B.
June 26, 2019
It was the very first time I have colored my own hair with anything other than the John Frieda Foam Color. I was very nervous and it took me several weeks to build up the nerve to try without the help of a friend. Other than making my bathroom look like it was designed by a toddler who loves polka dots, it was pretty easy and my hair color turned out great. I am receiving lots of compliments on it.
18 of 20 people found this review helpful. Did you?
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POSTED BY:
Rachel P.
July 7, 2019
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Perfect color! Exactly what I was looking for!
POSTED BY:
Rachel P.
July 7, 2019
The formulated color I received was the perfect color for my skin tone! I’ve been going to many different stylists in my area and no one was able to get it right. Either my requests were ignored or the color was just off. I was really unhappy with my experiences at the local salons. Then I saw an add for eSalon. I decided to give it a try and hopefully I would really be able to pick the color I wanted. My hair looks beautiful and healthy! The color is so natural and rich. I got exactly what I wanted at a much lower price than any of salons I have been to. I’m so happy to finally have a more natural looking color for my skin tone and eye color. My stylist really got it right! ☺️ Highly recommend! ✌🏼
16 of 18 people found this review helpful. Did you?
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