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POSTED BY:
Louise E.
September 23, 2019
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Excellent product
POSTED BY:
Louise E.
September 23, 2019
It is easy to use and comes out beautifully. My hair was bleached and I doubted this would cover the many different layers of colours like grey,dark brown and bleached blonde hair I had on my head. Instructions so easy to follow and once I washed and blow dried my hair it was all an even colour with lovely undertones which i wasnt expecting . AMAZING thank you e salon !
33 of 33 people found this review helpful. Did you?
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POSTED BY:
Lisa P.
August 21, 2019
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Love the product hate the packing
POSTED BY:
Lisa P.
August 21, 2019
Been using the product for over a year and I love it. The kit is nice with the gloves, stain barrier and stain remover. The product works better than store bought color and comes in generous amounts. What I hate is the wastefulness of the packing. Each comes in a box with the bottles in molded plastic inside. If you have the end refresher kit it’s times 2. The molded plastic is bigger than it needs to be, possible not needed, adding waste and cost to the packing. Shipping used to be free for all orders now it’s not. If the company reduced its packing costs and helped the environment at the same time it would likely save on shipping. All of this could fit in a smaller box if not for the bulky molded plastic that is not recyclable
425 of 455 people found this review helpful. Did you?
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POSTED BY:
Kay F.
August 24, 2019
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My hair has never looked healthier, or as shiny, with such a beautiful color!
POSTED BY:
Kay F.
August 24, 2019
I was skeptical about ordering color online because I am 52 years old and have fine red hair and red color can go really bad really fast, but from the first order my hair has had the perfect color without looking fake. It doesn’t fade and I can even stretch my orders to every 3 months or when I’m beginning to see the dull roots. I’ve noticed with each recolor it only gets prettier and healthier looking.
I knew I was onto something when I got my last haircut. My stylist (who has been doing my haircuts and color for over 12 years) was blowing out my hair and said “I just love this color.” I never mentioned it was eSalon or that I was coloring it myself. It looks so natural and appropriate for me. Previously I had started to lighten my hair to a very light strawberry blonde with highlights to hide the grays, but it never looked quite right on me. My custom blended color is amazing.
I just added a new pic (not my favorite picture but it shows off my beautiful hair color and shine) to my profile to see the progression from dull and frizzy to my now beautiful, shiny red. I LOVE my color!
63 of 66 people found this review helpful. Did you?
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POSTED BY:
Donna M.
August 21, 2019
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Colour
POSTED BY:
Donna M.
August 21, 2019
I’ve used this product once, and now am waiting for my second order. I was very pleased with the outcome, the color was exactly as I asked for. It hasn’t faded too bad and I have left six weeks between coloring when before at a salon I was going every four weeks. So I’ve already saved money. The application was easier than I thought and I was provided with everything I needed. I would highly recommend this product and sight to any one.
15 of 15 people found this review helpful. Did you?
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POSTED BY:
Tamsin M.
August 13, 2019
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Colour initially too dark, then washed out very quickly.
POSTED BY:
Tamsin M.
August 13, 2019
My custom colour turned out a very artificial looking dark brunette with red tones, it was meant to be a 'natural golden dark brown' - the golden tones that I did see were through any white hair that I have, these came out much lighter than the rest of my hair - so they looked like highlights amongst the rest of my hair which was very dark. It washed out extremely quickly - within three washes with gentle shampoo it had faded significantly.
I contacted customer services about the issues I was having, and they did offer to send the next colour free of charge - but since it washed out so quickly I decided not to continue. They didn't offer a refund of the original colour.
131 of 154 people found this review helpful. Did you?
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POSTED BY:
Tori C.
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Response From Our Experts
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