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North America Privacy Policy
Thank you for visiting a website, mobile app or other online service (“Service”) that belongs to or is operated by eSalon.com LLC or one of its subsidiary or affiliated companies ("eSalon", “Us”, “We”, “Our”). This Privacy Policy outlines eSalon's practices with respect to Personal Information we may collect.
Click here to view Our Terms of Use (“ToU”). California residents, click here to view Our additional notice about personal information we collect and your California privacy rights.
Residents of Washington and Nevada, click here for information about our practices relating to Personal Information that may be considered consumer health data.
Effective as of: February 4, 2025
1. Scope
This Privacy Policy applies to your use of any Service (e.g., website, mobile app, email, or internet-connected product) that posts a link to, or otherwise provides notice of the applicability of, this Privacy Policy, regardless of how you access or use it. This Privacy Policy also applies to Our collection, use and disclosure of Personal Information about you through any other Services or means, including – for example – through sweepstakes and prize drawings we may offer. This Privacy Policy does not apply to third-party websites accessible via hyperlinks found on an eSalon Service.
For certain aspects of the Service, there may be additional notices about information practices and choices. Please read those additional privacy disclosures to understand how they apply to you.
By using Our Service in any way, such as browsing or interacting, you signify that you consent to and agree with the practices described in Our current Privacy Policy as posted here. Terms of Use can be found here. If you do not consent to Our practices as described in this Privacy Policy, you may not and should not use Our Service.
2. Revisions
eSalon reserves the right to change this Privacy Policy prospectively effective upon the posting of the revised Privacy Policy on this page. Your use of the Service after such an update indicates your consent to the Privacy Policy posted at the time of use. However, We will not use your previously collected Personal Information (defined below), to the extent it is not collected under the new Privacy Policy, in a manner materially different than identified at the time it was collected except as permitted by law. To the extent any provision of this Privacy Policy is found by a competent tribunal to be invalid or unenforceable, such provision shall be severed to the extent necessary for the remainder to be valid and enforceable.
3. Information Collected
You can visit Our Service without telling Us who you are or revealing Personal Information about yourself, however, doing so may render certain eSalon Services unavailable to you. You may, however, choose to provide Personal Information (defined as information that identifies you or that can reasonably identify you personally, such as your first and last name, e-mail address, phone number, address, and full payment account number).
The types of information that eSalon may collect about you include, but are not limited to:
Contact information and account information (such as name, address, city, state, province/territory, postal/ZIP code, email address, telephone number, username, password, and social media handle), including information you provide when creating an account, or when contacting us such as via Our “Contact Our Company” contact form here.
Demographic information such as age range, gender, date of birth, marital status, postal/ZIP code, and household composition.
Device and Usage Information such as IP address, device identifier, browser type, operating system, webpages you visit, information about your use of the Service, including the date and time of use, information about your browsing and search activity on Our Service, data regarding network connected hardware (e.g., computer or mobile device), any other data we require for transmitting requested content, and data collected by Tracking Technologies (as described in Section 6 below).
User Generated Content, including photographs and images, videos, reviews, articles, and comments, which are subject to the User Generated Content sections of our Terms of Use here.
Information we may collect in connection with sweepstakes, contests, prize drawings, or promotions, such as information necessary to confirm your eligibility or to provide you with prizes or rewards if you win.
Information you provide when registering for or participating in our surveys, product research initiatives, quizzes, questionnaires, or similar initiatives.
Information you elect to share with features of the Services that can help you find products that may be of interest to you (such as hair type).
Order and transaction history if you purchase products from us or our brands, including product preferences. When you place an order with a payment card, our Service may enable you to provide payment information to our payment processor(s) to make the payment.
Employment application information (such as information in resumes and cover letters, employment history, background screening information, demographic information as permitted by law, and any other information you provide or we collect in connection with your application).
Information you provide to us in connection with communications with us. For example, if you send us an email, we collect the information you provide via the email. Similarly, if you call one of our customer service or product assistance lines, we may (as permitted by law) record the call and collect information you provide to us during the call.
If you choose to participate in activities made available by our Services such as website registrations, contests, sweepstakes, questionnaires, surveys, consumer service contacts, product purchases, mobile applications, social media platforms, or through Our online Careers portal or employment inquiries, eSalon will collect Personal Information that you provide.
We may collect Personal Information directly from you, such as when you make a purchase, or conduct another transaction, contact Us with a question or complaint, create an account on Our website, review Our products, respond to a survey, upload content to any of Our websites, provide your social media content, participate in a contest or other promotion, make an online appointment, sign-up to attend an event, apply for employment, sign-up to receive marketing communications, or use other services, features or resources We make available on Our Service.
We may enhance or merge the information that you provide to Us directly with information from other sources, including from Our business partners and service providers, such as demographic companies, analytics providers, advertising companies and networks, third-party retailers, and other third parties, for the purposes described below.
As an example, if you use or add a method of payment within our Service, we may combine that with information we receive from payment processors regarding transactions made with the same payment method. As permitted by law, we may also collect Personal Information about you from your friends or family members, such as when your friend or family member sends you a gift or makes a referral.
Virtual Try-On Features. Our Service and our Service Providers may offer virtual try-on features for certain products to help you visualize what the product might look like if you purchase and use it. These features may offer a live view using your device camera or webcam, or may enable you to upload an existing picture. Virtual try-on features are designed to process images locally on your device – such that they are not provided to eSalon for storage – and to delete the images after you stop using the feature. However, virtual try-on features may give you the option to save, download, or share a picture of yourself; if you do this, neither eSalon nor its Service Providers are responsible for such storage, downloading, or sharing. Virtual try on features are not intended to identify you for identity-based services, and as such are not designed to collect biometric information. Your use of virtual try-on features may be monitored by eSalon and our Service Providers as described in Section 10 of this Privacy Policy.
4. Information Use
We collect, maintain and use each category of Personal Information described in Section 3 of this Privacy Policy for purposes not inconsistent with this Privacy Policy or any written statements We make at the time of collection, such as for:
providing the Service to you or others;
establishing and verifying the identity and eligibility of users;
uploading and displaying your postings and similar submitted content (“User Generated Content” or “UGC”). (For more information on how UGC is treated under the Service’s Terms of Use click here to review Section 7 of the eSalon North America ToU. For more on the public nature of UGC, see Section 7 of the ToU);
operating Our brands and Our business, including management, reporting, auditing, and similar operational functions;
opening, maintaining, administering and servicing users’ profiles, accounts or memberships;
processing, servicing or enforcing transactions and sending related communications;
providing products, services and support to users, such as (for example) by registering you for classes or other education related to our products or Services;
analytics, such as to evaluate and improve Our websites, products, Services, and advertisements;
conducting sweepstakes, surveys and contests, and providing the results thereof;
operating and improving the Service, including tailoring it to users' preferences;
providing users with product or service updates;
sending promotional notices, offers or other targeted marketing, and other information;
responding to your questions, inquiries, comments and instructions, including any requests submitted through Our “Contact Our Company” contact form;
maintaining the security and integrity of Our systems;
complying with policies, procedures, requests from government bodies, and legal requirements;
improving Our products and services and Our other business purposes and general administrative tasks; and
other purposes disclosed when Personal Information is submitted to Us.
Information that you provide when applying for a job or an internship via Our online Careers portal is used to provide you with information about employment opportunities, to administer the application process and consider you for employment. Where applicable, in conjunction with laws and regulations enforced by the Equal Employment Opportunity Commission (“EEOC”), the Office of Federal Contract Compliance Programs (“OFCCP”) and similar state and local regulatory agencies, we may ask you to provide Us with self-identifying information (such as veteran status, gender and ethnicity). Providing such self-identifying information is voluntary, but if you do provide Us with such information, we may submit that information, to the EEOC, the OFCCP and similar state and local regulatory agencies or otherwise use or disclose it as permitted or required by law, including, without limitation, responding to information requests, fulfilling regulatory reporting requirements and defending against employment related complaints.
5. Information You Disclose Publicly or to Others
The Service may permit you to post or submit UGC including, without limitation, written content, user profiles, audio or visual recordings, computer graphics, pictures, data, or other content, including Personal Information. All UGC is subject to our Terms of Use. In addition to and without prejudice to the Terms of Use, if you choose to submit UGC to any public area of the Service, your UGC will be considered “public” and will be accessible by anyone, including eSalon. Notwithstanding anything to the contrary, Personal Information included in UGC is or may be used and shared by eSalon and third parties to the fullest extent not prohibited by applicable law. eSalon encourages you to exercise caution when making decisions about what you disclose in such public areas. For more information on how UGC is treated under the Service’s Terms of Use click here.
Additionally, the Service may offer you the option to send a communication to a friend or other contact. If so, you may only send communications to people that have given you permission to do so and who have consented to the disclosure of their Personal Information by you to Us. The recipient’s Personal Information you provide (e.g., name, e-mail address) will be used to facilitate the communication and may be used as permitted by this Privacy Policy and applicable law. Your full name, contact information and message may be included in the communication.
For residents of Canada, you may only provide us with the contact information of friends or other personal contacts with whom you have had direct voluntary two-way communications, and with whom it is reasonable to conclude you have a personal relationship considering shared interests, experiences, opinions and other relevant factors. You may only provide email addresses of family members to whom you are related by marriage, a common-law partnership, or parent-child relationship, and with whom you have had direct voluntary two-way communications.
6. Targeted Advertising, Technology Logging, Cookies, and Related Techniques
When you interact with Our Service, your browser or device may communicate with the technology that We use as part of Our Service. This can result in the automated collection of data about your browser and/or mobile app and device. For example, as you use Our Service, your browser communicates with Our technology, which in turn keeps records of your interactivity and requests for services and content. The types of such Usage Information may include your Internet Protocol (IP) address, browser type, URL, requests made, pages visited, content or ads you see or click on during your visit and when and for how long you do so, items you download, the next website you visit when you leave the website, search terms you have entered on the website or a referral site, other activities conducted on the page, day and time of visit and related technical usage information. We use this information in accordance with this Privacy Policy.
Cookies and other tracking technologies now and hereafter developed (“Tracking Technologies”) may be used to collect information about interactions with the Service or e-mails, including information about your browsing and purchasing behavior, for the purposes outlined in this Privacy Policy. We use these technical means and so may Our Affiliates, business partners, and Service Providers.
A cookie is a small text file that is stored on a user’s device, which may be session ID cookies or tracking cookies. Session cookies make it easier for you to navigate the Service and expire when you close your browser. Tracking cookies remain longer and help in understanding how you use the Service and enhance your user experience. Cookies may remain on your hard drive for an extended period of time. The Service may associate some or all of these types of cookies with your devices. You can manage whether your browser permits certain cookies and other Tracking Technologies in your browser settings, or you can review the types of cookies that are used on a site by selecting the “cookies” link on the applicable site and deactivate the types of cookies you do not want active. Other types of Tracking Technologies may include web beacons, scripts, and in-app technologies like software development kits. See Section 12 regarding certain choices regarding these activities.
Like many companies, eSalon processes Personal Information for purposes of targeted advertising. We or Our third-party advertising and personalization partners may collect and use information from Tracking Technologies to develop personalized content and advertising (including for companies not affiliated with Us) based on your visits over time on eSalon and non-eSalon websites, apps and other online services. You may see these advertisements on other websites, apps and online services. This information may also be used to evaluate Our and third-party online advertising campaigns or to tailor promotions and other marketing messages to you on Our Service and other websites apps and online services. These ads may be tailored to your interest based on your browsing of the Service and elsewhere on the internet, sometimes referred to as “targeted advertising,” “interest-based advertising” and “online behavioral advertising” (“Targeted Advertising”). For information on your ability to opt-out of Targeted Advertising see Section 12 below.
7. Data Sharing and Storage
eSalon may share your all or substantially all categories of your information described in Section 3 of this Privacy Policy with third parties to the extent not inconsistent with this Privacy Policy or other written statements made by Us at the time of collection, and not prohibited by applicable law, including without limitation as follows:
eSalon's agents, vendors, consultants, and other service providers (collectively “Service Providers”) may receive, or be given access to your information, including in connection with their work on eSalon’s behalf. For more information on choices you may have see Section 12.
We may share your information with Our co-sponsor(s) if We obtain your information in connection with a contest, sweepstakes, offering, or other promotional activity that is jointly offered by Us and any third parties.
We may release Personal Information if permitted or required to do so by our policies, law, search warrant, subpoena, court order or upon request of government authorities.
We may provide Personal Information, and other information, to third parties in connection with the reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of Our business, assets, or stock, including any such activities associated with a bankruptcy or similar proceeding.
eSalon may share Personal Information with its affiliated companies and subsidiaries (“Affiliates”), and other third parties, some of which may be located outside of the United States and Canada.
Personal Information may be stored in eSalon databases, some of which are located outside of the United States and Canada, and will be automatically transferred to these databases for storage and maintenance. The Service is based in the U.S. and is intended for residents of the U.S. and Canada. Otherwise, if you are accessing the Service from outside of the U.S., please be aware that information collected through the Service may be transferred to, processed, stored, and used in the U.S. and in other locations other than your location of residence. Data protection laws in the U.S. and in other jurisdictions may be different from those of your country of residence and provide a lower level of protection, and information transferred to the U.S. or elsewhere may be accessed by U.S. or other governments and law enforcement in accordance with U.S. laws or the laws of the applicable jurisdiction. Your use of the Service, or provision of any information via the Service, therefore, constitutes your consent to the transfer to and from, processing, usage, sharing, and storage of your information, including Personal Information, in the U.S. as set forth in this Privacy Policy.
8. Third-Party Content, Third-Party Services, Social Features
The Service may include hyperlinks to, or include on or in connection with, the Service (e.g., apps and plug-ins), websites, locations, platforms, applications or services operated by third parties (“Third-Party Service(s)”). These Third-Party Services may use their own cookies, web beacons, and other Tracking Technologies to independently collect information about you and may solicit Personal Information from you. eSalon is not responsible for the privacy practices or the content of the Third-Party Services. Please note that the privacy statements applicable to such Third-Party Services may differ significantly from the eSalon Privacy Policy, so We advise you to read them carefully before using those services. You agree that eSalon shall not be held liable for any actions by or content of such Third-Party Services.
Certain functionalities on the Service permit interactions that you initiate between the Service and certain Third-Party Services, such as third-party social networks (“Social Features”). Examples of Social Features include: enabling you to send content such as contacts and photos between the Service and a Third-Party Service; “liking” or “sharing” eSalon’s content; logging in to the Service using your Third-Party Service account (e.g., using Facebook Connect to sign-in to the Service); and to otherwise connect the Service to a Third-Party Service (e.g., to pull or push information to or from the Service). If you use Social Features, and potentially other Third-Party Services, information you post or provide access to may be publicly displayed on the Service (see Section 5) or by the Third-Party Service that you use. Similarly, if you post information on a third-party service that references the Service (e.g., by using a hashtag associated with eSalon or other eSalon Affiliates in a post or status update), you agree that your post may be used on or in connection with the Service or otherwise by eSalon or other eSalon Affiliates. Also, both eSalon and the third party may have access to certain information about you and your use of the Service and any Third-Party Service. This Policy applies to Our use of information you submit to Us via Social Features, but it does not apply to what those third-party platforms do with your information. Those platforms have their own privacy policies, and We encourage you to read them.
9. Security and Monitoring
eSalon will take precautions to protect your Personal Information. Personal Information may be accessed by persons within Our organization as may be permitted or required by the applicable law. Please be aware, however, that any email or other transmission you send through the Internet cannot be completely protected against unauthorized interception and that the internet and online digital storage are not completely secure, and We do not guarantee the security of your information transmitted through the Service.
10. Notice of Monitoring of Services
eSalon, Our brands, and Our Service Providers and third party partners may monitor any use of or activity on our Services for our business purposes. This may include records of actions you take while using our websites, apps, or other Services, records of parts or all of your sessions our Services, information you submit on our Services, or communications or information sent through or using our Services. Tracking Technologies used on Our Service (including cookies, pixels, and web beacons) may also collect information reflecting your use of and activity on Our Service. This information may be collected, retained, and/or monitored by Us or by Our Service Providers and third-party partners.
Additionally, if you engage with chat functionalities on our Services, your conversations via our chat functionalities may be retained by Us and Our Service Providers for our business purposes. This can include any interaction between you and Our chat technologies, information you input into chats, and the conversations you have through Our chat functionalities.
If you do not consent to the monitoring described here, you should not use Our Service.
11. Service Not Directed to Minors
The Service is intended for a general audience and not directed to children less than 18 years of age. If you are not 18 or older, you are not permitted to use our Services.
12. Choices Regarding Personal Information
A. Tracking Technologies Generally
Cookies may generally be disabled or removed by tools available as part of most commercial browsers, and in some instances blocked by selecting certain settings. Browsers offer different functionalities and options so you may need to set them separately. Please be aware that if you disable or remove these technologies, some parts of the Service may not work and that when you revisit the Service your ability to limit browser-based Tracking Technologies is subject to your browser settings and limitations.
B. Analytics and Advertising Tracking Technologies
Like many companies, eSalon processes information we collect about you for Targeted Advertising. You may choose whether to receive some Targeted Advertising by:
1. Submitting opt-outs to industry programs. Service Providers that perform advertising-related services for Us and third parties may participate in the Digital Advertising Alliance’s (“DAA”) Self-Regulatory Program for Online Behavioral Advertising. To learn more about how you can opt-out from Targeted Advertising, visit https://www.aboutads.info/choices or Digital Advertising Alliance of Canada at https:/youradchoices.ca/en/tools. These companies may also be members of the Network Advertising Initiative (“NAI”). To learn more about the NAI and your opt-out options for their members, see https://www.networkadvertising.org/choices/.
2. You can also opt out of Targeted Advertising by clicking on “Cookie Settings” on the relevant website and deactivate cookies. Additionally, you can click on Do Not Sell or Share My Personal Information and submit request to opt-out to us – see Section 13 below for more information.
C. Mobile Apps
With respect to eSalon’s mobile apps (“apps”), you can stop all collection of data generated by use of the app by uninstalling the app. Also, you may be able to exercise specific privacy choices, such as enabling or disabling certain features (e.g., location-based services, push notifications, accessing calendar/contacts/phots, etc.), by adjusting the permissions in your mobile device and/or the app’s settings. For information about opting out of Targeted Advertising relating to mobile apps, visit the DAA’s opt-out program for mobile apps at https://www.aboutads.info/appchoices.
D. Communications
You can opt out of receiving certain promotional communications (emails or text messaging) from eSalon at any time by (i) for promotional e-mails, following the instructions provided in emails to click on the unsubscribe link, or if available by changing your communication preferences by logging onto your account; and (ii) for text messages, following the instructions provided in text messages from eSalon to text the word, “STOP”; and (iii) for app push notifications turn off push notifications on the settings of your device and/or the app, as applicable. Please note that your opt-out is limited to the e-mail address or phone number used and will not affect subsequent subscriptions. If you opt-out of only certain communications, other subscription communications may continue. Even if you opt-out of receiving promotional communications, eSalon may, subject to applicable law, continue to send you non-promotional communications, such as those about your account, transactions, servicing, or Our ongoing business relations.
E. Careers Center
If you have created a resume using Our online Careers portal you may access, review, correct, update, change or delete your account profile information or resume at any time. Simply log into your account, go to your profile or resume, and make the necessary changes. You may delete your resume from Our online database at any time by accessing your account; provided, however, that We reserve the right to maintain a copy for as long as is required or permitted by applicable law.
13. Your Data Protection Rights
You have a right to request from eSalon access to and rectification or erasure of your personal data. You also have the right to request that processing concerning you be restricted, in which case such personal data would be marked and processed by us only for certain purposes. We will not charge a fee for this, provided the request is not excessive or unreasonable. In addition, you have the right to data portability, which allows you to receive from us personal data about you which you have provided to us; we will provide your data in a structured, commonly used and machine-readable format, such as a JSON file, and the right to transmit such personal data to another entity without hindrance from us if it is technically feasible. We will respond to the request within 30 days, unless the request is complex or you send us multiple requests, in which case we can extend our response by another two (2) months upon notice to you.
You also have the right to object to various data processing activities, including processing activities that are based exclusively on your consent or processing for the purposes of direct marketing. If you have provided consent for data processing or cookies that are not strictly necessary or that are primarily for promotional purposes, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. You have the right to lodge a complaint with a supervisory authority.
We may choose not to fulfill any request that we determine is illegal or incorrect, where we need to maintain the personal data because of our contractual or legal obligations (e.g., personal data in case files), where the burden or expense of providing access would be disproportionate to the risks to the individual's privacy, or where the rights of persons other than the individual would be violated, but our intention is to comply with opt-out requests, and other requests that seek to correct, update or delete your personal data, as fully as possible in accordance with applicable law. You will also be given notice should we use your personal data for a purpose other than that for which it was originally collected or processed.
You can exercise such rights by accessing the information in your account, emailing us at [email protected], following the instructions at our Consumer Rights Request page here, and/or calling us at (866) 644-3315.
A. California Rights:
Additional notice about our privacy practices and your California-specific rights are explained here:
B. Connecticut, Colorado, Montana, Oregon, Texas, Utah and Virginia Residents:
Under applicable law, you may have the rights (in each case under the conditions and to the extent set out in applicable law):
Right of Access: A right to confirm whether we are processing Personal Information about you, and to request to access such Personal Information (including, if applicable, in a portable and readily usable format).
Right of Correction: A right to correct inaccuracies in certain Personal Information we may hold about you; and
Right of Deletion: A right to request that we delete Personal Information concerning you. Please note that if you have requested a service that requires the use of your Personal Information, we may not be able to provide that service if you choose to delete your Personal Information.
Right to Opt Out of Targeted Advertising: eSalon does not sell Personal Information for monetary consideration, but like many companies, eSalon uses and discloses certain Personal Information for Targeted Advertising. You have the right to request to opt-out of eSalon’s use of Personal Information for Targeted Advertising.
You can submit a request to exercise the above rights by visiting our Consumer Rights Request page here. You may also submit a request by emailing us at [email protected].
To opt-out of Tracking Technologies that may facilitate Targeted Advertising, click “Cookie Settings” in the website footer and deactivate cookies. We will also process such opt-out requests that are submitted by a consumer’s opt-out preference signal, as required by applicable law. The technical specifications of a consumer’s opt-out preference signal determine how we process such signals. For example, if a consumer installs opt-out preference technology on a browser, and the opt-out preference signal it sends is associated solely with a user’s browser, the opt-out will be applied to the browser.
Residents of certain states may also exercise the above rights via an authorized agent who meets the agency requirements under the applicable law. Authorized agents should use the channels identified above to submit requests to eSalon.
Consistent with applicable law, any request you or any authorized agent submits to us may be subject to a verification process. To verify your request, you or your agent must provide your name, email, and state of residence, along with any other information we may require to verify your identity or your request. If your rights request is denied, applicable law may give you a right to lodge an appeal with use. The response to your rights request will inform you of any appeal rights you may have and tell you how you can exercise them.
Colorado residents, We do not process Personal Information for profiling in furtherance of “decisions that produce legal or similarly significant effects” concerning consumers, as such term is defined under applicable law.
C. Nevada Rights:
Nevada “consumers” have the right to instruct us not to “sell” “covered information” as those terms are defined by Chapter 603A of the Nevada Revised Statutes. Although we do not currently “sell” “covered information” of Nevada “consumers” as those terms are defined under that law, you may contact us at [email protected] and provide your name, Nevada resident address, and email address to be verified and exercise your opt-out rights in the event we do sell covered information under that law in the future. If you change your email address or other contact information, contact us in the same manner to update your contact information to help facilitate your opt-out. Changing your contact information elsewhere (e.g., informational requests, account information, etc.) will not update your Nevada opt-out information and we will only use the information provided to our opt-out program for managing opt-outs. It is your responsibility to keep your opt-out information current.
D. Canadian Rights:
If you are a resident of Canada, under applicable law, you may have certain rights regarding Personal Information we may hold about you. For instance, you have a right to request access to your Personal Information that we hold and to request a correction to it if you believe it is inaccurate. If you successfully demonstrate that your Personal Information in Our records is inaccurate or incomplete, we will amend the Personal Information as required. We may require you to verify your identity before We allow you to access your Personal Information. Also, you may withdraw your consent to our collection, use or disclosure of your Personal Information. In some cases, withdrawal of your consent may mean that we will no longer be able to provide certain Services or other products or services. You can submit a request to exercise your rights by visiting our Consumer Rights Request page here or by contacting Us using the contact information provided below. You can also contact Us using the contact information provided below if you have questions about this Privacy Policy, how We process Personal Information, or if you would like to submit a complaint.
14. Questions
Please send Us your questions or comments regarding Our privacy practices by emailing Us at [email protected], or sending Us a letter addressed to:
eSalon.com, LLC
Attention: Privacy c/o Legal Dept.
1910 E. Maple Ave
El Segundo, CA 90245
USA
Or via e-mail at [email protected]
Addendum: eSalon Cookies Declaration
Necessary cookies are placed on your device if they are required for the operation of this Site, or where the cookie is strictly necessary to perform the Site's service as requested by the user. Other types of cookies are there to improve your experience and to collect analytics data about how the Site is used. Some cookies are placed by third-party services that appear on our webpages. You can, at any time, change or withdraw your consent from these.
What types of cookies does this Site use?
Operating the Site:
Some cookies are those that are essential for the operation of our Site. These cookies used by the Site cannot be opted out of. They includes cookies for the following purposes:
Functionality: we use these cookies to identify your account and navigate the Site and the different options or services it offers. For example, they remember items and quantities in an order, perform the purchase processing of an order, store contents for dissemination of videos or sound, share content through social networks, or provide attribution to sessions.
Cookie Name
Processor
Purpose
Lifetime
es_id
eSalon
Session management
3 years
esalon[*]
eSalon
Session management
1 year
__zlcmid
Zendesk
Online chat
1 year
_cflb
Cloudflare
Session affinity
Session
_cf_bm
Cloudflare
Bot management
Session
_cfduid
Cloudflare
DoS security
Session
ubvs
Unbounce
Session management
1 year
ubvp
Unbounce
Session management
1 year
Performance and metrics: we use these cookies to monitor Site performance. This allows us to provide a high quality experience by quickly identifying and fixing any issues that arise. For example, we might use performance cookies to determine improvements to our Site, or control traffic and data communication.
Cookie Name
Processor
Purpose
Lifetime
mp_*_mixpanel
Mixpanel
Session
2 years
Analysis: Analytics cookies are those that allow eSalon to quantify the behavior of users and thus perform statistical analysis of how the Site is used. To do this, we analyze browsing patterns on our Site in order to improve the experience of the products and services we offer.
Cookie Name
Processor
Lifetime
_ga
Google Analytics
2 years
_gid
Google Analytics
24 hours
_gat
Google Analytics
1 minute
AMP_TOKEN
Google Analytics
30 second - 1 year
_gac_*
Google Analytics
90 days
__utma
Google Analytics
2 years
__utmt
Google Analytics
10 minutes
__utmb
Google Analytics
30 minutes
__utmc
Google Analytics
Session
__utmz
Google Analytics
6 months
__utmv
Google Analytics
2 years
Marketing: Marketing cookies are those that allow eSalon to work with third-party services for the purpose of advertising on other sites. These third-party services may be placed by other websites that run content on the page you are visiting ("third party cookies") and we have no access to or control over these cookies. This Cookies Policy and the eSalon Privacy Policy cover the use of cookies by eSalon only ("first-party cookies") and do not cover the use of cookies by third parties. eSalon partners with some or all of the following services:
When you visit any website, it may store or retrieve information on your browser, through cookies or similar technologies. This information might be about you, your preferences or your device. The information can give you a more personalized web experience. Because we respect user preferences, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. Please note that blocking some types of cookies may impact your experience of the site and the services we are able to offer.
Manage Cookie Preferences
Under applicable privacy laws, you have the right to opt-out of (a) the “sale” of your personal information to third parties, (b) the sharing of personal information for cross-context behavioral advertising, and (c) processing for purposes of targeted advertising. Cookies under this heading collect information for analytics, personalized experiences, and for targeted advertising (including on social media). You may exercise your opt-out right with respect to data shared by these cookies by using this toggle switch. If you opt out, we will not be able to offer you personalized ads using data these cookies would have collected. For further ways to exercise opt-out rights, visit our Privacy Policy CA Privacy Notice.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They may be set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling out forms. They may be set by us or by third party providers whose services we have added to our pages. By using this site, your data may also be transferred to countries outside the European Economic Area without an adequate level of data protection. You may not be able to exercise your rights in relation to the data and state authorities may have access to this data. You can set your browser to block or alert you about these cookies, but some parts of the site may not then work.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not be able to monitor its performance using these cookies.
These cookies may be set through our site by us and/or our advertising partners, including social media companies. They can be used to build a profile of your interests based on the browsing information they collect from you when you visit a website, which includes uniquely identifying your browser and/or internet device and show you relevant content or adverts on our and other sites.
