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52,457 Client Reviews |
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Happy with productI have used it 3 times and found both the product and the instructions work well. They are responsive when i ask for a delay in mixing/sending the hair color and the packaging is really beautiful. In fact I look for ways to reuse the bags and boxes. When COVID-19 concerns keeps you from going out, little things like luxury packaging are suddenly meaningful. I feel pampered, even doing something as mundane as coloring my hair. 63 of 64 people found this review helpful. Did you? |
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Gorgeous, foolproof color (by someone who's burned Minute Rice)I sent them a photo with my hair in an updo that, while cute, barely showed the color I had (think 100% Anderson Cooper but on 30% of my head; the other 70% was what I'll generously call "I haven't had my hair colored since the start of the pandemic" patchwork) What I got back was this gorgeous color that, somehow, was exactly what I wanted. (how did they do it? I don't know! But maybe we should all ask them for help with lottery numbers?) The kits are easy to use and come with such good directions that my husband -- whose only experience with hair color was letting a girlfriend give him bad decision boy band highlights during college (it was the late 90s. The photos are. comedy. gold.) -- was able to do it easily (*without* making me look like a member of the Funky Bunch) Also, none of my hair fell out, a big plus, because that has happened a few times when I've colored my own hair. But not with eSalon! This is the first time I tried eSalon! I'm talking about stuff from the grocery store you buy after a bad day with a frozen pizza and a bottle of wine, then go home, cry, cut your bangs and make your hair some color that doesn't occur in nature. I mean, we've all been there. TO SUM UP: Great hair color, excellent experience, seriously incredible price. 14/10, highly recommend, will dye again. 115 of 119 people found this review helpful. Did you? |
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I WAS SO SCAREDI was so nervous to color my gray roots myself, but it couldn't be put it off any more, and I did not want to go into a salon. I watched the videos several times and decided to just do it. It was a great experience. I followed the directions. The smell was not bad. The color went on smoothly, not drippy or messy as I feared. The resulting color looks great (in my opinion). I am very pleased and will not hesitate to use this again. 78 of 82 people found this review helpful. Did you? |
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Great customer serviceI want to thank your color specialist Noel. My first experience was disasterous, color was to dark and didn't cover the gray my hair was dry like straw. I called and Noel really listened and heard my frustrations...she explained her process of lifting my color and a new processing time! I am delighted with the results and thank you for all your time and expertise. I definitely recommend you to my family and friends! 52 of 55 people found this review helpful. Did you? |
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Absolutely LOVED it !!The color was PERFECT and with redheads....that is EXTREMELY hard to accomplish :-) It matched exactly to the picture I enclosed and has such WONDERFUL color dimensions of gold, coppers and blondes. I am totally in love and can't thank you enough for giving me my original color back !! The stores, even Sally's Beauty Supply, would never have the true color to match my hair and you NAILED IT. 25 of 26 people found this review helpful. Did you? |
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Very helpful customer serviceI enjoyed the experience of esalon helping me find my desired hair color. I think I even became a difficult client by changing it up and needing the extra help to change my formulation a few times. I'm sorry about that, but they continued to work with me and resolve any issues that I had. The shipping did take almost 4wks for my last package but that has nothing to do with the company! Thank you very much esalon. I love my hair color results! Also the tint rinse is a great product to keep your hair up to par. Its a great product and a must have. 14 of 14 people found this review helpful. Did you? |
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So impressedI have to start with saying I’m the kind of girl that has never really used box dye (maybe twice) and has always felt it was easier to go to the salon, you know leave it to the pros. This product has impressed me so much. It’s so much more than a boxed dye! My hair is shiny and soft and filled with so much bounce now. I will admit there is one negative, it’s incredibly messy if you are trying to really get the color on and cover all. But it’s a small sacrifice to make for beautiful hair. I have yet to find a gray (I’m still looking lol) hair but overall I’m so impressed that I don’t see myself going back to the actual salon until I want maybe some highlights! That’s if eSalon doesn’t make a highlighting kit then I’m definitely not going back! I freaked out a little when I put the root dye on as it was drying pitch black and I got nervous because I wasn’t used to that, however my hair came out the beautiful dark chocolate brown I requested. My suggestion is if you feel that one color may be too dark just go with a lighter tone in order to soften it or tell your stylist you want a lot of warmth to the color and they will make it happen! Thank you Crystella my magical hair fairy! 40 of 44 people found this review helpful. Did you? |
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Can't Believe ItI can't believe I CAN get salon quality hair color online!! So now the test comes... my hairstylist is finally opened and I have an appointment for a cut so we'll see what she thinks! UPDATE: my hairstylist of 15+ years had to admit the color was exceptional and that the health of my hair was fantastic. She was bummed that now she's only cutting my hair but understood the savings and said I did a good job 21 of 23 people found this review helpful. Did you? |
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Best Experience EverI was sooo nervous about using my kit.. I Purchased My kit 09/02/2020. I put it off and put it off til finally I just did it!! Colored My hair 10/23/2020. I'm soo Happy with the out come.. I will NEVER buy over the counter hair color again.. My colorist Is Jessica she did an Awesome Job!!! I'm looking forward to my next Kit. The Gray coverage is amazing!! 14 of 15 people found this review helpful. Did you? |
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Salon Quality ColourI've purchased a colour set 3 times over the last few months. Last time I wanted a slight change so explained in a message. The colour was adapted slightly however was really great and what I wanted. The coverage is fantastic, it goes on with ease but do follow the instructions. My hair looks shiny and healthy and the colour is not flat. In fact it looks like I've had lots of different blond highlights through it. I'm really pleased I gave it a go. It is more expensive than box colour but I do think there is a clear difference in quality. Plus the frequency with which I need to dye my hair seems to have lessened. 31 of 38 people found this review helpful. Did you? |