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Custom Color Set
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35,878 Client Reviews |
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PerfectHonestly, I cannot believe I’ve essentially wasted thousands of dollars at the salon just to have my roots colored. I went to have my haircut shortly after coloring my roots at home and my hairdresser told me the color was a perfect match. She was impressed and so was I! I even managed not to stain my highlighted ends. I’m never going back to having my roots colored at the salon!! 84 of 89 people found this review helpful. Did you? |
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Great ColorI have had so many complements on my hair color. They think it is real and not a color. I have never had complements like that. My color stays so much longer than store bought color kits. It covers the grey perfectly. Thank you for making such a wonderful product. If you are on the fence about this...don't be. It will be the best decision you ever made. 55 of 58 people found this review helpful. Did you? |
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Omg my hair didn’t turn orangeI had dark roots and the rest of my hair was very light blonde. I ordered medium blonde and I was shocked at how well it blended with my roots and the rest of my hair. My roots now blend with the rest of my hair and it still looks like I have blonde hair just not as light and looks like I still have highlights. I have orange tones to my hair and anytime i dye it if it isn’t brown than it always has a orange undertone and this time it didn’t. It was also easy to read and understand and apply the color. I also bought the toner to make sure my hair didn’t have the orange tint. After coloring my hair I used the shampoo and conditioner and it came out shiny and soft. So much easier and cheaper than a salon. I will def be doing this vs going to a salon or buying color at the store that never works 64 of 70 people found this review helpful. Did you? |
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Excellent productIt is easy to use and comes out beautifully. My hair was bleached and I doubted this would cover the many different layers of colours like grey,dark brown and bleached blonde hair I had on my head. Instructions so easy to follow and once I washed and blow dried my hair it was all an even colour with lovely undertones which i wasnt expecting . AMAZING thank you e salon ! 146 of 163 people found this review helpful. Did you? |
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Great at home colourI am so pleased with my colour. I had previously had my hair dyed at a salon and didn't like how fake the colour looked at first. I would wear my hair up until it had been washed a few times and the colour started to look more natural. This was not the case with eSalon. My eSalon colour looked natural right from the start and didn't fade or washout as easily as previous colours from a salon. Thank you eSalon. 18 of 19 people found this review helpful. Did you? |
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Absolutely Amazing!!!My colorist was very professional yet personable. She contacted me to suggest a color other than what I had ordered. She was absolutely right! It came out beautifully soft, shiny and healthy. Not too mention the color was an exact match of my natural color! An easy and inexpensive alternative to paying several hundreds of dollars at a salon. Would definitely recommend to family and friends. Thank you eSalon and I will definitely be ordering again! Fast forward to 11-16-2019, I recolored my hair with eSalon coloring kit. It was the wrong color and for root touch up only. Today I’ve got black hair, not light brown w/reddish highlights for the first to me in my life. Please don’t try eSalon because of the “money back guarantee if not completely satisfied” guarantee as Jen,a CSR at eSalon wasn’t apparently aware of it when I spoke to her at the advise of my daughter who always colors my hair for me. She was only interested in making sure I understood it was all my fault! Just don’t have displaced trust in eSalon because of the so called guarantee. They do not honor it!! 109 of 130 people found this review helpful. Did you? |
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Color wasn't quite rightMy initial first order and the custom color set was a darker color than I preferred and I felt that the new hair color looked more strawberry blonde than the warm blonde I was looking for. They were great about correcting my color and sent me a new custom color for free. I really wanted a lighter blonde color, but doing that on already colored hair was not advised, and it was recommended that I try the highlight kit, so I added it to my order. When my next order arrived, I applied the base color and it still wasn't quite the color I wanted and I waited for a week to add the highlights. The Highlight color and application was just what I was looking for with the pop of blonde and it blended well with the base color. About a month later I went to my regular hair stylist for a cut and she was impressed with my highlights. I am very pleased with the color and look. The highlight kit will be what I look forward to with my color process going forward! 14 of 15 people found this review helpful. Did you? |
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Response From Our ExpertsAdriel - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
SpectacularAfter all of the tens of thousands of dollars and hours I’ve spent sitting in a chair looking like an 80’s antennae full of foil in a room surrounded by snarky people I don’t know, I feel like I’ve found heavenly redemption. My hair looks TERRIFIC. The color is BY FAR better than any I’ve paid anyone else to put on. To be fair, the highlights are probably my favorite part because I was able to apply them where I WANTED THEM, not where someone else arbitrarily thought they should go. Maybe this result is due to the fact that I’ve watched it done SO MANY TIMES...there has to be value in that...however the base color was mixed phenomenally. And I mean that. Really super job. I’ve received compliments ever since our debut together, eSalon!!! LOVE LOVE LOVE I can’t imagine drugstore color could approach what eSalon offers, and I know for a fact I can’t do at Sally Beauty what my colorists at eSalon have done after seeing a simple selfie...I love the service, embrace the product and brand, and am proud to represent all that eSalon is about! 22 of 25 people found this review helpful. Did you? |
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Longtime customer Dont like the new formulaI have been using eSalon for several years,but now unsure how to proceed with this product. I am unsure about the new formula which was in my last shipment. I found the new "foam" formula a little difficult to work with. I tried another foam brand in the past and while it doesnt drip, it seems like it's harder to get it evenly spread on the roots. But my main concern with the new formula is the quality of the haircolor. This new formula left the roots lighter than usual and a bit lighter than the rest of my hair which has Never happened to me before. I have experienced a little more gray since last year and had the color adjusted by emailing eSalon colorist over a year ago. The adjustment was working out well until this new formula. I had to use the Camo Mist to help even the color. I also noticed that my scalp was a little irritated and overall this formula did not seem to last as long as before with the old formula. It's too expensive to order/color more often, so I waited for this next regular schedule shipment (also because I have mixed feelings on how to proceed) Prior to this I was disappointed that the bottles seemed to be of lower quality and had to contact customer service about that. I hope this new formula isn't another way to cut costs. The price to qualify for free shipping of eSalon haircolor has gone up, and quality seems to be going down. Before this I believe eSalon to be the best hair color, but now I am so disappointed and worried I might need to look for another brand. I noticed on other reviews that the new formula doesn't seem to be working (covering/lasting) well for those with some gray.For now mine is still minor grays, but Is the old formula going to be available, or is this new one the only choice now? I hate to leave, but not sure whether this is the best haircolor product for me. Willing to give another chance in hope of it being a matter of a change to the instructions or color. Just dont know what to do now 11 of 12 people found this review helpful. Did you? |
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Response From Our ExpertsKatherine - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color is good, but product makes my hair waxyThe color is great. I wish that was enough, but as soon as I go to wash out the product, my hair turns heavy and waxy! I have to wash it 7-10 times just to get the wax out of my hair. It's bizarre, and incredibly frustrating. When I used this same product years ago it did not do this. Unfortunately, for this reason, I won't be purchasing this product again. Back to the salon. 38 of 47 people found this review helpful. Did you? |
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Response From Our ExpertsMindee - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |