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860 Client Reviews |
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Definition and dimensionReviewed Color: Medium to Dark Copper & Mahogany The highlight set was easy to use and gave my hair beautiful definition and dimension. My colourist helped me get the exact colour and effect I wanted. Again esalon has come up 10 out of 10. I am a very happy customer. My friends and family are amazed at how good my hair looks. Thank you again for helping me reach my goals. 0 of 0 people found this review helpful. Did you? |
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Spot on color that lastsReviewed Color: Medium to Dark Blonde I couldn’t be more pleased with my color from eSalon and their professional and responsive service. After a few adjustments, my color is what I’d get at a salon and it lasts, unlike over-the-counter hair color products. As a plus, they give superb directions and all the supplies needed to help you be successful with coloring at home. A+++ for me! 3 of 3 people found this review helpful. Did you? |
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Love loveReviewed Color: Medium to Dark Blonde Want to continue with this as well because it turned out so great! 0 of 0 people found this review helpful. Did you? |
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love the highlightsReviewed Color: Light Copper & Mahogany simple and nice to use. Toning wash helps make it blend in nicely 0 of 0 people found this review helpful. Did you? |
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Beautiful Highlights at HomeReviewed Color: Medium to Dark Copper & Mahogany This is a great kit for do-it-at-home highlights. The enclosed instructions are easy to follow, resulting in beautiful highlights. 2 of 2 people found this review helpful. Did you? |
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Fabulous color!Reviewed Color: Medium to Dark Blonde I absolutely love this color! Not only does it go on easily, but it is a perfect color for me. I was a little hesitant to try The Light set, but I'm so glad I did. Don't hesitate to try something a bit different girls! 3 of 3 people found this review helpful. Did you? |
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good productReviewed Color: Dark Brunette I like the light set, easy to use and gave my hair better tone and definition. 16 of 17 people found this review helpful. Did you? |
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Highlights made easyReviewed Color: Light Copper & Mahogany Thanks for the encouragement of the esalon colorist . My light set turned out pretty well if I do say so myself . Just a touch of color and light to define my brunette hair a bit . Thanks esalon ! I feel better . MJ 5 of 5 people found this review helpful. Did you? |
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Always a nice touchReviewed Color: Medium to Dark Blonde Easy to use! 0 of 0 people found this review helpful. Did you? |
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GreatReviewed Color: Light to Medium Brunette The first time I used it I went easy since I wasn’t sure how it would be. It was great , gently lighting that wasn’t dramatic. 7 of 7 people found this review helpful. Did you? |
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Light SetReviewed Color: Light Copper & Mahogany Close to the color I am trying to achieve. Your colorist's patience is greatly appreciated and valued. 0 of 0 people found this review helpful. Did you? |
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Shockingly LovelyReviewed Color: Light to Medium Brunette I can’t help but regret the money I have spent at salons trying to achieve the results I-with the help of my husband on the back section, God bless him—achieved with eSalon’s light brown base color and this light set. I’m beyond impressed. 23 of 23 people found this review helpful. Did you? |
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Awesome!Reviewed Color: Light Blonde The highlight kit was so easy to use and I love the results! I added the light blonde over my medium blonde copper color. I can't wait to add more. 6 of 7 people found this review helpful. Did you? |
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Really liked. the light set..Reviewed Color: Medium to Dark Blonde Light Set was great! Made my hair come out just right! Was worried about it since my hair is so short. I applied it with my fingers since my hair was almost too short for the brush. 9 of 9 people found this review helpful. Did you? |
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Best home lightening kitReviewed Color: Light to Medium Brunette I have tried a lot from Sallys Beauty and this one is the best. It lightens so well 1 of 1 people found this review helpful. Did you? |
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Perfect highlights!Reviewed Color: Light Blonde The directions are key, but so easy to follow! I love my highlights and you would never know I did them myself! 4 of 4 people found this review helpful. Did you? |
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please get more back in stockReviewed Color: Light to Medium Brunette best light set ever used 1 of 1 people found this review helpful. Did you? |
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Loved it and easy to use!Reviewed Color: Light Copper & Mahogany Worked out great - loved the flexibility of being able to "freestyle" the highlights! 1 of 1 people found this review helpful. Did you? |
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KarenReviewed Color: Light to Medium Brunette Awesome product 2 of 2 people found this review helpful. Did you? |
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effectiveReviewed Color: Medium to Dark Copper & Mahogany Really good 0 of 0 people found this review helpful. Did you? |
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Light SetReviewed Color: Medium to Dark Blonde I am delighted with finished effect after using the Light Set and it has lifted my hair colour and given a sun kissed effect as promised - thank you! 4 of 4 people found this review helpful. Did you? |
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Sunkissed highlights made easy!Reviewed Color: Medium to Dark Blonde I have just used the light set for the first time and the result is more than I dreamed off. Easy and clean application with perfectly lit highlights. 11 of 11 people found this review helpful. Did you? |
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New product for meReviewed Color: Light to Medium Brunette Love the results, did it all myself. I will use again 10 of 10 people found this review helpful. Did you? |
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so easyReviewed Color: Light to Medium Brunette This is the best! so easy to use and results were perfect! The only set back is if you have thick and long hair like i do, you will run short on the amount. I ran out, But I will order again it still came out great just with less highlights than I would have preferred. 4 of 4 people found this review helpful. Did you? |
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Absolutely amazing!!Reviewed Color: Light Copper & Mahogany I love the light set. Easy to apply and gives my hair such beautiful tones. I’d never go back to a hairdresser. I’m so pleased with my colour. Thank you esalon 0 of 0 people found this review helpful. Did you? |
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Great highlightsReviewed Color: Medium to Dark Blonde Try it you will be hooked! 1 of 2 people found this review helpful. Did you? |
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Light setReviewed Color: Light Blonde Like color looks good 0 of 0 people found this review helpful. Did you? |
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PerfectReviewed Color: Medium to Dark Blonde Perfect highlights - excellent instructions 1 of 2 people found this review helpful. Did you? |
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Light setReviewed Color: Light to Medium Brunette Fast and easy high lights!! 3 of 3 people found this review helpful. Did you? |
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Light setReviewed Color: Dark Brunette Loved it 😊 1 of 1 people found this review helpful. Did you? |
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Who would have thought we could do it ourselves!Reviewed Color: Light to Medium Brunette What a wonderful kit! Everything we need and easy-to-follow instructions along with it! Even on my first try, I was very happy with the highlights it provided. 2 of 2 people found this review helpful. Did you? |
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Perfection!!Reviewed Color: Light to Medium Brunette I just LOVE eSalon! 2 of 2 people found this review helpful. Did you? |
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So much easier than I imaginedReviewed Color: Dark Brunette I always wanted to do my own highlights because they're so expensive in the salon but never thought I could do it because it looked too difficult. It was much easier than I imagined and way less messy. I got immediate compliments on them and no one could believe I did it myself 7 of 7 people found this review helpful. Did you? |
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Worked really wellReviewed Color: Medium to Dark Blonde The first time I’ve highlighted my hair. It worked really well. 1 of 1 people found this review helpful. Did you? |
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Love itReviewed Color: Light to Medium Brunette I love the color 0 of 0 people found this review helpful. Did you? |
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Love this!!!Reviewed Color: Medium to Dark Blonde Was very easy to use and will definitely buy again!! 1 of 1 people found this review helpful. Did you? |
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Great HighlightsReviewed Color: Light Copper & Mahogany Very easy to do with great results!! 1 of 1 people found this review helpful. Did you? |
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It worksReviewed Color: Medium to Dark Blonde I live this kit will keep buying 1 of 2 people found this review helpful. Did you? |
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HighlightsReviewed Color: Dark Brunette Love love love thanks for my high lights colour xx 2 of 2 people found this review helpful. Did you? |
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Easy and actually fun to apply!Reviewed Color: Light Blonde Nice sun kissed look. Does not make hair feel dry. 1 of 1 people found this review helpful. Did you? |
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FunReviewed Color: Light Copper & Mahogany Now these fun and add wonderful highlights and shine!! Very easy to do myself. 0 of 0 people found this review helpful. Did you? |
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A salon never gave me this look!Reviewed Color: Medium to Dark Blonde Although esalon shows you how to do it via online tutorial I had my daughter do it, and I loved the color. 0 of 0 people found this review helpful. Did you? |
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Worked perfectlyReviewed Color: Light to Medium Brunette My hair color turned out beautifully. The highlights were perfect. 0 of 0 people found this review helpful. Did you? |
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Easy to use with salon results!Reviewed Color: Medium to Dark Blonde Beautiful color that covers my grey. 0 of 0 people found this review helpful. Did you? |
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Easy to usesReviewed Color: Medium to Dark Blonde Great easy to use 0 of 0 people found this review helpful. Did you? |
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Really easyReviewed Color: Light to Medium Brunette I love the different highlights. My daughter applied it for me. Looks good. 0 of 0 people found this review helpful. Did you? |
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Highlight...if I can do it so can you.Reviewed Color: Light Copper & Mahogany Simply love the highlight color and the process was easy breezy!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
ColorReviewed Color: Light to Medium Brunette Love my color. No problem with this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynn - We appreciate your feedback. Thank you for letting us know your Light to Medium Brunette Light Set Kit has turned out fantastic! We hope to hear from you again soon! |
Just rightReviewed Color: Light Blonde Looks good. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJane Ann - We’re pleased to hear that you’re enjoying the Light Set We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Awesome light setReviewed Color: Light to Medium Brunette I love the tones and they look great on my hair. I am still learning how to highlight my hair exactly how I want them to be. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCynthia - We're thrilled to hear that you're enjoying the Light Set (Light to Medium Brunette). We look forward to our next opportunity to delight you! |
AmazingReviewed Color: Light Blonde Light blonde base with the light blonde light set - easy application following video, gorgeous results better than the salon and hair is soft and beautifully conditioned from the toning mask. I am extremely impressed with this product 0 of 0 people found this review helpful. Did you? |
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HighlightsReviewed Color: Dark Brunette A great mix on my brown hair of caramels 0 of 0 people found this review helpful. Did you? |
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Works great, easy instructionsReviewed Color: Light to Medium Brunette I have dark, fine, and naturally curly hair. The light set lightened way more than I wanted in a 30 minute processing time frame. Instead of 2-3 shades lighter, I had lots of blond on my highlighted portions and although it looked good I didn't want such a large contrast. My colorist Tamara did a fantastic job on helping me tone it down to what I wanted. 11 of 13 people found this review helpful. Did you? |
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Love it!Reviewed Color: Medium to Dark Blonde Super natural looking highlights! 0 of 0 people found this review helpful. Did you? |
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Super naturalReviewed Color: Light to Medium Brunette Sent a picture to my stylist and she was so impressed 0 of 1 people found this review helpful. Did you? |
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Love this!Reviewed Color: Light to Medium Brunette This was so easy to apply and had excellent instructions, i also watched the video to help too. I was worried the colour might come out blocky or streaky, but it didnt, gave a lovely tone to my hair. 0 of 2 people found this review helpful. Did you? |
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HighlightdReviewed Color: Light Blonde Perfect color. 0 of 2 people found this review helpful. Did you? |
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Lift was ok.Reviewed Color: Light to Medium Brunette plus + easy to apply/ instructions, toner worked well (not brassy) negatives - Lift was very subtle/wanted a stronger contrast, for my cut I should have followed my instincts instead of relying on their guide as to where to place highlights All told-- better than paying for highlights at salon. will order again and expect better results now that I know better what to expect/how to apply. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine - We’re so sorry to hear that you did not achieve your desired lightness right off the bat. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Not enough color for a highlightReviewed Color: Medium to Dark Blonde I was excited for me summer highlights and after using the Light Set. I can hardly see a difference. The application process was easy though and the directions and tools they included in eye helpful. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKasey - We're truly sorry that our Light Set did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Nope.Reviewed Color: Light to Medium Brunette I used as directed (instructions with eSalon are EXCELLENT). I could see the first highlights turning ORANGE... I didn't want that to happen to the crown and front of my head!!! So I did not leave it on a full half hour after I finished painting the last highlight. I'm so glad I didn't wait. The highlights underneath were a bright orange. I styled my hair trying to hide the bad highlights. BUT - I was able to cover this up a lot as I used a tint rinse from eSalon and leftover toner so I've been using those to mask the orange which has worked. Very strange because this was the 4th procedure in a row that I've done with eSalon so they have a record of my hair situation. I'm not completely turned off eSalon though... I hate going to the salon because it takes 3+ hours. I will probably try something else with eSalon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKrista - We're truly sorry that our Light Set did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn’t know I’d get copper highlightsReviewed Color: Light to Medium Brunette I wanted dark blond or light brown for some added depth and interest. Instead I got bright copper. Easy instructions and easy to apply. 5 of 5 people found this review helpful. Did you? |
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Response From Our ExpertsJanet - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
HighlightsReviewed Color: Medium to Dark Blonde The color is so light that the highlights are not noticeable. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAline - We're truly sorry that our Light Set (Medium to Dark Blonde) did not provide the sun-kissed highlights that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did not get the resultsReviewed Color: Light Copper & Mahogany Have loved the results of your products since I began using. Ordered the Light Copper & Mahogany to add a little more “reddish” tones. The results were just more of my “regular” highlights. No copper or mahogany. 3 of 3 people found this review helpful. Did you? |
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Response From Our ExpertsKarin - We’re truly sorry that our Light Set (Light Copper & Mahogany) did not meet your expectations. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Rave reviewsReviewed Color: Dark Brunette Although I learned a lesson while giving myself highlights I have to admit I do like the effect that it has. Highlights means that you have done just a little bit more than one color and that makes every style day a bit of fun. 3 of 3 people found this review helpful. Did you? |
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Response From Our ExpertsCarrie - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Light Set (Dark Brunette)! We look forward to the next opportunity to delight you! |
Great color but might take some practiceReviewed Color: Light to Medium Brunette Tried this for the first time recently. I watched the esalon videos & other people’s videos. I was nervous but felt prepared. The color was a great compliment to my base color. Only problem is I screwed up the application & the highlights were a hot mess. Even managed to get some on my eyebrows! I fixed it with another application of my base color. I’ll give my hair a break to recover & want to try it again since the color looked so great. I’ll be sure to watch the videos again & follow along very carefully. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTanya - We’re truly sorry that our Light Set (Light to Medium Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection and we cannot wait to hear your feedback soon! |
Haven't tried it yetReviewed Color: Light Blonde The color sweet was so good, I haven't tried highlights yet! 0 of 3 people found this review helpful. Did you? |
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Response From Our ExpertsBridget - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the color! We truly value your feedback and look forward to hearing from you again in the future. |
BeautifulReviewed Color: Light Copper & Mahogany I always get compliments when I add the highlights. It's always "who does your hair?" And I say ESalon and I!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJeanie - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set (Light Copper & Mahogany)! We truly value your feedback and look forward to hearing from you again in the future. |
Really brightReviewed Color: Medium to Dark Blonde Here less is more but it does what it promises. 0 of 0 people found this review helpful. Did you? |
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the bestReviewed Color: Light Copper & Mahogany much better 0 of 0 people found this review helpful. Did you? |
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HighlightsReviewed Color: Light Copper & Mahogany Fun to see results (with a little work) giving yourself a new look; I have short hair and when done had a lot of product leftover so I won’t be ordering again 1 of 1 people found this review helpful. Did you? |
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Light Set Color: light Copper & MahoganyReviewed Color: Light Copper & Mahogany This is my second color with the light copper and I love the results. I was not happy with so much grey and this application brightened my hair color. 3 of 3 people found this review helpful. Did you? |
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Great productReviewed Color: Medium to Dark Blonde I loved the instructions, ease of use and the product did not damage my hair, was quite conditioning.I did however find that the color was a little more yellowing than I would like. Wondering if I need to keep the product in longer or if there is a lighter shade that may work better? WIll definitely use again! 2 of 2 people found this review helpful. Did you? |
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Highlights galoreReviewed Color: Light Copper & Mahogany This light set gave me great highlights. One use, but through several colorings my highlights keep showing through. One note, it will dry your hair, so condition well and use the Bonacure moisture mist to replenish that moisture lost. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsLori - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair using the Light Set. Happy Coloring! |
wonderful resultsReviewed Color: Light to Medium Brunette didn't really believe I could do this myself. Surprisingly good results. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFrancesca - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set kit! We truly value your feedback and look forward to hearing from you again in the future. |
Easy to doReviewed Color: Medium to Dark Blonde I was happy with how easy it was. The color did come up really brassy and that was after the toner. I'm glad I did have more toner left cause I used it again the next day and left it in for 20 mins that time and it helped some and while using the tint rinse also. But it did look better. after it just wasn't the color I was wanting to achieve. But im still somewhat happy 8 of 8 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - Thank you for your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
SexyReviewed Color: Light Blonde The Light Set creates sexy blonde highlights. You can add more or less depending upon what looks good on you. Am often mistaken for someone 25 yrs younger. 3 of 3 people found this review helpful. Did you? |
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Response From Our ExpertsMaribeth - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving Light Set. We look forward to the next opportunity to delight you! |
NiceReviewed Color: Light Copper & Mahogany Worked for my hair for the summer 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Fir every other orderReviewed Color: Medium to Dark Blonde Again always matches & easy to do 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJanice - We’re pleased to hear that you’re enjoying the Light Set (Medium to Dark Blonde)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
ExcitedReviewed Color: Light Copper & Mahogany Have highlights now but cannot wait to refresh with this product ! 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDana - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from your feedback on the results soon! |
So easy to use.Reviewed Color: Light to Medium Brunette Really makes my hair color pop. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTia- Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
HighlightsReviewed Color: Light Blonde My hair looks so much better, slightly lighter !! Oh but better 0 of 0 people found this review helpful. Did you? |
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BlondReviewed Color: Medium to Dark Blonde When I go blond, I’ll go with this again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanielle - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to any future feedback you may have! |
Highlights are a mustReviewed Color: Medium to Dark Blonde My base color was great, but it was also hum ho.... I love the added lift of the highlights. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAbigail- We're thrilled to hear that you're enjoying the Light Set (Medium to Dark Blonde). We look forward to our next opportunity to delight you! |
love love loveReviewed Color: Light to Medium Brunette I applied this not as thick as some instructed and stop processing after 25 mins because my hair lightens naturally very wuickly in the sun...I cant get over how great it looks! UPDATE Jan2021: Still loving my highlights! 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsAnn - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Light Set (Light to Medium Brunette). We look forward to the next opportunity to delight you! |
Light SetReviewed Color: Light to Medium Brunette I was so scared to use this, only because you hear awful stories of bleach jobs on hair. I always went to the salon to get highlights but of course they are closed. I tried it and my hair came out great! Just take your time when applying. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSylvia - Thank you for your feedback, and we are so happy to hear that you are enjoying the Light Set (Light to Medium Brunette) and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to hearing from you soon! |
Love itReviewed Color: Light Blonde This kit was really nice. A little harder to use than I thought but was very Happy with the results. 3 of 3 people found this review helpful. Did you? |
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Love it!Reviewed Color: Medium to Dark Copper & Mahogany At first I was a little nervous about using the light set, but I love it 1 of 1 people found this review helpful. Did you? |
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Looks more professional than expectedReviewed Color: Medium to Dark Blonde I tried the highlight kit after watching training video and got professional looking results. I don’t think I will ever go back to salon for highlights again. 0 of 0 people found this review helpful. Did you? |
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WorksReviewed Color: Dark Brunette Lightens for sure. 3 of 3 people found this review helpful. Did you? |
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Happy face!Reviewed Color: Light to Medium Brunette At first I was skeptical. I didn’t think the highlights would work. But once it was all done and I blew out my hair I love it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanice - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Oh help!Reviewed Color: Light to Medium Brunette I recently applied highlights to my hair. Followed instructions to the letter as I was nervous. Hair highlights on medium brown hair turned out an intense orange yellow color even with the toner. I am reaching out for some help in correcting this. May have to wear a scarve! Update Spoke with Alex who reviewed the photo and discussed options. Will be reapplying med brown color and this solve the issue. Thanks Alex!! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsBeth - We truly appreciate your feedback! We see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DisappointedReviewed Color: Light to Medium Brunette Applied this light set exactly according to the instructions ... Nothing. No highlights at all! My hair looks exactly the same as it did before all the work of highlighting. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsPatti - We're truly sorry that our Light Set (Light to Medium Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not for meReviewed Color: Medium to Dark Copper & Mahogany My results weren't what I was hoping for, but I think it had more to do with my technique than the product itself. I should have been watching the lightening process more closely instead of waiting the full 30 minutes. The customer service was top notch though! I was a little panicky, but they offered to send a colouring kit to fix the problem free of charge. I was very happy and appreciative that they don't leave you high and dry! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnita - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Pretty easy but uneven resultsReviewed Color: Light Copper & Mahogany Had a friend help me, I had lighter and darker sections,...but worked with a colourist on here, and they came up with a solution, that I am looking forward to trying. Dont get me wrong, I am not totally unhappy with the results, and it was the first try.... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShawn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
not sure if its meReviewed Color: Medium to Dark Copper & Mahogany I tried to follow the videos and instructions to the letter, but what they should tell you is that the first section you do you should check before the time is up. Since this was my first time doing anything like this it probably took longer for me than the person in the video so I ended up having one blond/orange streak on the side of my head that looked terrible. I will say that eSalon's customer service is excellent and I told them about it and sent pics and they found a solution quickly. Another idea would be for the person in the video that is doing the lightening to show us the results after she has rinsed and dried and styled her hair so we know what to expect. Also, I don't know if it was the shampoo or the toner that smelled so good but one of them made me smell my hair for days. The smell was to die for! 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Be Careful What You Wish For...Reviewed Color: Medium to Dark Blonde Been so happy with my base color kit I receive monthly, and used it for almost two years now. I am a dark blond and thought I would lighten up since my color started to look dark. I ended up with a bleached blond look with a lot of orange tones despite following the directions, watching the video, and using the toner mask. Unless you are skilled at applying the right amount of product, and able to wield the brush with skill, then, this kit is too light! You will be risking more of a bleached effect, and not the natural highlights you are looking for. They should consider reworking the formula so that you can apply highlights in a more "goof proof" way, and also tone down the bleach so you are not risking lightening up, too, much. :(. Of course the customer service is helpful, and they will send me a demi-permanent kit, but personally, I would not try this kit unless you have had success with performing your own highlights in the past. 7 of 8 people found this review helpful. Did you? |
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Response From Our ExpertsWendy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
HORRIBLEReviewed Color: Dark Brunette Anyone who has a good experience with this product is a professional. If you havent highlighted your hair stay away. I turned orange and look like a clown. 6 of 7 people found this review helpful. Did you? |
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Response From Our ExpertsMarissa - We are truly sorry to hear how disappointed you are with the result of your Light Set. Our eSalon Color Happiness Guarantee is extremely important for us, and we will work with you to meet your hair color goals. Upon checking your account, we have noticed that our Color Experts have already emailed you to assist you further. Please, let us know if we can assist you further! |
Works but color is a bit orangeReviewed Color: Light to Medium Brunette Color has more orange tones than I like 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSunika - We’re truly sorry that our Light Set (Light to Medium Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Nice highlightsReviewed Color: Light to Medium Brunette Very nice highlight kit. Product really thick little difficult to work with but managed. Video shows long hair example have to adj for short hair. Always a little apprehensive working with a lightening agent but it came out fine. 0 of 0 people found this review helpful. Did you? |
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Liked it but need lighterReviewed Color: Medium to Dark Copper & Mahogany I need another one but lighter thanks 0 of 0 people found this review helpful. Did you? |