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Color Set
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66,516 Verificado Comentarios de clientes |
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Not dark enoughI wrote to the colorest. My hair even with the lite brunette had goldren tints. I never heard back. I have tried several times to get the color i wanted. I turned off my plan. And I want it off. Not surprisingly it's not off!! Please don't send anymore. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoan - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
it was okmy hair has a hard time gettin color to stick so it didnt really stick. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Broke outI did the strip test before hand and it went fine. Dyed my hair for grays and still see plenty of grays in my hair. Went to sleep after dying and washing my hair woke up with a rash on my face. Not pleased at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. |
The colodir I picked is not the one I expected.I think is very very difficult for me to pick the right color on my computer. It came too dark. It is not your fault. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYolanda - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Poor grey coverageThe product is nice to use and caused no irritation (unlike other permanent colours) but I noticed that although the roots took the colour well at first, it faded very quickly (in 3-4 washes) Cannot comment about the rest of my hair as it is coloured slightly darker and therefore there was no change (using the recommended method of application) Would use again, but not when I am trying to grow out the colour I have and create a softer look. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJackie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
OrangeTurned my hair orange! Will never buy or recommend this product again. I ordered a brown and I now look like a Damn copper penny. Ugliest color I have ever had. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Gutes KonzeptGutes Konzept. Hübsche Verpackung, die leider zu viel Müll produziert. mit dem Farbergebnis war ich nicht zu frieden. Hatte um ein dunkel Aschblond gebeten, das Ergebnis was viel zu rot und kein Aschton. Auch die Farbe selbst war für mich zu aggressiv. Das Konzept generell finde ich toll. Falls irgendwann natürliche Farben angeboten würden, die weniger chemisch und aggressiv sind würde ich es sicher noch einmal versuchen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWiebke S. - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Did not cover my stubborn graysI was so excited to try eSalon to cover my stubborn grays. Unfortunately eSalon did not work for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSasha - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Make my hair so StatickyI love the color but it makes my hair so staticky! It is so annoying that I decided to stop using it :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTara - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Completely missed the markAfter providing details, current photos and 3 desired color images I imagined I would be supplied with the right kit. I even spoke with esalon prior to make it clear that I want to remove my red tones out of my light brown hair to go to a lighter neutral blonde. The results I endured up with is a darker red shade. My hair seems darker and less bright compared to my natural hair color... Now I dont know what to do...I've uploaded a after photo to show the result. So upset about it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSara - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |