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1,908 Comentarios de clientes |
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Nothing specialMy hair did feel silky when wet, but it really didn't condition any better than my regular conditioners. In fairness, I didn't leave it on for a long period of time. Only about 5 minutes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We're truly sorry that our Keepin' It Rich did not provide the conditioning results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Does not renew moisture to my hairI was hoping to be able to switch to this product instead of using my bio silk every day. However, I was extremely disappointed in this product. It does not do what it advertises to do. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTara - Thank you for your feedback. We apologize for the disappointing experience you had with our Keepin' It Rich Moisture Mask. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
OkayIt was okay, but I can get the same feeling from a much cheaper product...sorry 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSue- We're sorry to hear you were disappointed with our Keepin' It Rich Moisture Mask. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Moisture maskI’m very unhappy with the mask . I have dry hair so I thought this would deep condition my hair. I followed the instructions too. Very disappointed! 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNeetu - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
soft isn't betterwhen using this product, hair becomes very soft. Soft equates to "flat" for many of us. I would not use again. 5 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanie - We're truly sorry that our Keepin' It Rich Moisture Mask did not provide the experience you expected. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Soft and Manageable HairVery nice, clean smell. I used it as a regular conditioner after shampooing, leaving it in for 15 minutes @ a time. My hair was softer and more manageable. I would've given it 4 stars but I find this product overpriced . 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMila- Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Doesn’t rinse cleanI’ve tried a few times, with varying amounts of product, and have found that although it does leave my hair softer... it also leaves it looking greasy. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebby- Thank you for your feedback. We apologize for the disappointing experience you had with our Keepin It Rich Moisture Mask. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Still dryFelt soft while soaking on hair but, didn't tell much difference. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPhyllis - We apologize for the disappointing experience with your Keepin' It Rich Moisture Mask. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair care needs and how we can best assist you, per our Satisfaction Guarantee. |