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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Bobbi - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Dianne S.
diciembre 24, 2019
Not as good
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Dianne S.
diciembre 24, 2019
The shampoo and conditioner are good, just not excellent. Doesn't make my hair as soft and shiny as others I've used!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Dianne - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Audrey S.
diciembre 17, 2019
Did not do well for my hair.
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Audrey S.
diciembre 17, 2019
I am on well water so I need really good shampoo and conditioner. My hair was getting so tangled after using this
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Audrey - We're so sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations! We've emailed you, please check your inbox! We hope to continue helping you find hair perfection!
PUBLICADO POR:
Nicole R.
diciembre 10, 2019
I didn't receive
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Nicole R.
diciembre 10, 2019
I got original duo, instead of this one. And because I wanted color change my entire order was delayed so I couldn't dye by Thanksgiving and was charged 3 weeks before receiving products I was not aware in cart as it was never confirmed expect this shampoo conditioner duo but didn't get it and was sent other items and I need to look into what I was charged vs what I received...and find out if they even match. As I had things in the cart as they were special priced items...
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Nicole - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Molly H.
diciembre 4, 2019
Use the leave in
Calificado: Classic Conditioner
PUBLICADO POR:
Molly H.
diciembre 4, 2019
The “Leave in” is special - this is just regular conditioner.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Molly - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lesley M.
diciembre 3, 2019
Nothing special
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Lesley M.
diciembre 3, 2019
Not worth the price.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Lesley M. - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the outcome you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jill B.
noviembre 30, 2019
It's okey!
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Jill B.
noviembre 30, 2019
I just tried this product to see the is results.
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Jill - We're glad to hear that you're enjoying your hair color, and we hope to work with you in the future to create your dream shade! Keep an eye on your inbox for more details.
PUBLICADO POR:
Billie S.
noviembre 21, 2019
Conditioner Bottle - is Too difficult to squeeze - Needs to come with a pump
Calificado: Classic Conditioner
PUBLICADO POR:
Billie S.
noviembre 21, 2019
Love the product! But not the bottle the bottle is so strong it’s difficult to squeeze the product out fortunately I was able to take a pump from another product and use which made it easier to dispense. My suggestion is include a pump device to go on the bottle rather than making us try to squeeze the product out.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Billie - We're truly sorry that our Classic Color Care Conditioner bottle was harder to use than expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
sonia B.
noviembre 12, 2019
Shampoo is good, conditioner is meh
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
sonia B.
noviembre 12, 2019
The conditioner doesn’t work well. I have fine hair, and not much of it, but this condition does not help with tangles or frizz
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Sonia - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo and Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Elizabeth W.
noviembre 5, 2019
Regular shampoo and conditioner
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Elizabeth W.
noviembre 5, 2019
Nothing special
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Elizabeth - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not perform the way you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details
PUBLICADO POR:
susan P.
octubre 31, 2019
combo
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
susan P.
octubre 31, 2019
it was ok
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
susan - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Marilyn W.
octubre 19, 2019
It’s ok
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Marilyn W.
octubre 19, 2019
I lived the results right after the color. But after 6 weeks use my ends were dry and my hair had no body.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Marilyn - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Anne P.
octubre 18, 2019
Creamy
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Anne P.
octubre 18, 2019
They smell so good, and they are soft and creamy, but they dried out my hair. It's probably the fault of my over processed hair, though, and not the shampoo and conditioner.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Anne - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kate H.
octubre 9, 2019
Shampoo/Conditioner
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Kate H.
octubre 9, 2019
Only use right after coloring
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Kate - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kimberly H.
octubre 8, 2019
Not As Good As Other Products
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Kimberly H.
octubre 8, 2019
I tried this shampoo and conditioner combo but am not impressed. The conditioner is thin but makes my hair too soft, and the shampoo is just ok. I will not repurchase and will continue to use my Redken products for volume and color-treated hair.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Kimberly - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not work for you. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
DONNA H.
septiembre 28, 2019
Works ok
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
DONNA H.
septiembre 28, 2019
It just didn't seem to help condition my hair
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Donna - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Debbie W.
septiembre 26, 2019
Nothing special
Calificado: Color Care Shampoo + Conditioner Duo
PUBLICADO POR:
Debbie W.
septiembre 26, 2019
I prefer dove
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Debbie - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results you expected. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Connie K.
septiembre 25, 2019
Nothing special.
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Connie K.
septiembre 25, 2019
Cheap products bottled with your name on them.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Connie - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Melanie C.
septiembre 19, 2019
Not something I would buy again
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Melanie C.
septiembre 19, 2019
I tried this shampoo set the last time I colored thinking it would help extend my color to last longer as well as work really well since it’s from a salon. I tried it for about 2 weeks but I have to say I wasn’t impressed. I have longer, thick hair and although it did clean and curl my hair naturally it didn’t help with conditioning it to not get tangled up.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Melanie - We're truly sorry that our Color Care Shampoo & Conditioner did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jennifer V.
septiembre 18, 2019
Average
Calificado: Classic Conditioner
PUBLICADO POR:
Jennifer V.
septiembre 18, 2019
Didn’t notice an added benefit but it was decent
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Jennifer - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sarah P.
septiembre 18, 2019
Great scent!
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Sarah P.
septiembre 18, 2019
I received this set of shampoo and conditioner with my first order and let’s just say I’ll be going back to the one that was recommended by the stylist at the salon. This set left my hair smelling great but the texture was almost as if I had fried my hair.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Sarah - We're truly sorry that our Color Care Shampoo and Conditioner Duo did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Linda R.
septiembre 16, 2019
Won't buy it again.
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Linda R.
septiembre 16, 2019
Although it has a great smell... the conditioner leaves my hair still feeling like straw.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Linda - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee.We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lisa G.
septiembre 2, 2019
Works well
Calificado: Color Care Conditioner
PUBLICADO POR:
Lisa G.
septiembre 2, 2019
Great conditioner but disappointed in the size for the price. Will not buy again at this price.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Lisa - Thank you for your feedback. We apologize for the disappointing experience you had with the pricing our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lisa G.
septiembre 2, 2019
Great product
Calificado: Color Care Shampoo
PUBLICADO POR:
Lisa G.
septiembre 2, 2019
Nice light smell. Disappointed in the size for price.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Lisa - Thank you for your feedback. We apologize for the disappointing experience you had with the pricing our Heart Lock It. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Karen Z.
agosto 30, 2019
Has cones
Calificado: Classic Conditioner
PUBLICADO POR:
Karen Z.
agosto 30, 2019
If you're doing the curly girl, no-poo or low-poo method, skip this conditioner. It uses one of the cheapest, stickiest, build-upiest silicone around.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Karen - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
claudia N.
agosto 30, 2019
Not the greatest for me
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
claudia N.
agosto 30, 2019
Neither the shampoo not the conditioner set well with my hair. It made it feel freeze.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
claudia - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Cheryl P.
agosto 30, 2019
Stripped hair instead of moisturized
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Cheryl P.
agosto 30, 2019
This set left my hair feeling stripped and tangly. I will not order it again.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Cheryl - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Shannon K.
agosto 29, 2019
Average
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Shannon K.
agosto 29, 2019
This product was okay. There was nothing outstanding about it.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Shannon - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Shampoo and Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Judy D.
agosto 27, 2019
scalp irritation
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Judy D.
agosto 27, 2019
It make my scalp irriated and I would like to use your guarantee and return and get a refund. what do I need to do?
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Judy - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jennifer L.
agosto 26, 2019
Not my favorite
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Jennifer L.
agosto 26, 2019
I did not like the way my hair felt after using the shampoo and conditioner.
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PUBLICADO POR:
Leslie M.
Respuesta de nuestros expertos
Jennifer - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jodie M.
agosto 23, 2019
Bleh
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Jodie M.
agosto 23, 2019
Not too impressed with the shampoo and conditioner. It dries out my curly hair and makes my scalp itch. I quit using it and went back to the products I use from a salon. Plus the bottles are very hard to squeeze out the product.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Jodie - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Megan D.
agosto 22, 2019
Not worth the price
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Megan D.
agosto 22, 2019
Bottles are small and the product is just ok. Didn't see much improvement in my hair.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Megan - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Marianna T.
agosto 21, 2019
Not a fan
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Marianna T.
agosto 21, 2019
I'm not a fan of the shampoo and conditioner, the ones that come in the color set are way better.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Marianna - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lorraine W.
agosto 17, 2019
Color Care
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Lorraine W.
agosto 17, 2019
The shampoo and conditioner are nice, however I wish they smelled better
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Lorraine - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Trish T.
agosto 14, 2019
Shampoo
Calificado: Color Care Shampoo + Conditioner Duo
PUBLICADO POR:
Trish T.
agosto 14, 2019
Just don’t like it
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Trish - We're sorry to hear that you were disappointed by your experience with our Color Care Shampoo and Conditioner Duo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information
PUBLICADO POR:
Pam B.
agosto 11, 2019
Shampoo
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Pam B.
agosto 11, 2019
It made my hair frizzy & oily feeling
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Pam - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Rox S.
agosto 9, 2019
Shampoo and conditioner
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Rox S.
agosto 9, 2019
These were ok for an overpriced small amount Seemed like regular shampoo to me. Didn't help with the color lasting longer
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Rox - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the result you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Robin W.
agosto 8, 2019
Packaging
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Robin W.
agosto 8, 2019
I have always liked the product itself, but I do not like the current bottles. The lids don't flip open very easy. It is also hard to get the conditioner out of the bottle without leaving the bottle upside down or seriously shaking it to get the product out. The look of the bottles just has no pizzazz, either.
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PUBLICADO POR:
Leslie M.
Respuesta de nuestros expertos
Robin - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Amy T.
agosto 7, 2019
Conditioner doesn’t seem to work
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Amy T.
agosto 7, 2019
Conditioner received isn’t the consistency I prefer. Color doesn’t appear to be holding as the shampoo/conditioner combo suggests.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Amy - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the result you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Suellen L.
julio 30, 2019
Horrible
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Suellen L.
julio 30, 2019
Worst of the bunch!!! Threw all products away
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Suellen - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Maria N.
julio 29, 2019
Content
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Maria N.
julio 29, 2019
Just okay
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Maria - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Cecile G.
julio 23, 2019
Shampoo conditioner duo
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Cecile G.
julio 23, 2019
Both products are okay it didn’t feel any great change in texture of my hair.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Cecile - Because you felt our Color Care Shampoo and Conditioner didn't provide the texture to your hair you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
India T.
julio 23, 2019
Colour faded faster than ever
Calificado: Color Care Shampoo + Conditioner Duo
PUBLICADO POR:
India T.
julio 23, 2019
Not sure if it's down to the dye or these products, but my colour faded faster than I have ever noticed before. Quite disappointing.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
india - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Yvonne M.
julio 16, 2019
not sure about these
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Yvonne M.
julio 16, 2019
seems it leaves my hair dry.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Yvonne - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Fran H.
julio 11, 2019
Shampoo n conditioner
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Fran H.
julio 11, 2019
Does not do anything for my hair
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Fran - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Christine S.
julio 2, 2019
Yuck
Calificado: Classic Shampoo
PUBLICADO POR:
Christine S.
julio 2, 2019
Made hair dry and dull
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Christine - We're truly sorry that our Classic Color Care Shampoo did not provide the feel or shine you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lynn R.
julio 2, 2019
Price too high
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Lynn R.
julio 2, 2019
I like the shampoo and conditioner but they come too small for the price.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Lynn - Thank you for your feedback. We apologize that you are unhappy with the size of our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jane L.
junio 27, 2019
Its ok
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Jane L.
junio 27, 2019
Was average
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Jane - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Andrea P.
junio 24, 2019
Shampoo & Conditioner
Calificado: Color Care Shampoo + Conditioner Duo
PUBLICADO POR:
Andrea P.
junio 24, 2019
It smells really nice, but the conditioner doesn't leave my hair soft.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Andrea - We're truly sorry that our Classic Shampoo and Conditioner Duo did not leave your hair feeling soft, like you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Laura D.
junio 20, 2019
Not My Favorite & Disappointing Dispensers
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Laura D.
junio 20, 2019
I used to love Heart Lock It Shampoo & Every Which Way Conditioner -The Classic Duo formula seems different and not as good. I also hate that it doesn't have the pump dispenser so I had to find two of them from old bottles of your products. The pump makes it so much easier to dispense. I particularly disliked the Classic Conditioner bottle b/c I had to squeeze it four times before I could get anything out of it.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Laura - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the result you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Cindy S.
junio 19, 2019
It's okay
Calificado: Classic Shampoo
PUBLICADO POR:
Cindy S.
junio 19, 2019
This shampoo is okay. I wonder if I'm using too much? It seems a bit harsh on my fine hair.
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
CJ S. - Thank you for your feedback. We apologize for the experience you had with our Classic Color Care Shampoo. We have reached out to
you via email regarding your question above. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kristi B.
junio 19, 2019
Meh....
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Kristi B.
junio 19, 2019
Dont like the way it leaves hair feeling
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Kristi B. - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We have reached out to you via email to see what we can do about remedying this situation as well. Keep an eye on your inbox for additional details.
PUBLICADO POR:
Shelly T.
junio 17, 2019
Shampoo & Conditioner
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Shelly T.
junio 17, 2019
This product makes my hair way too heavy. I've had tried using varying amounts, but it just doesn't give my hair the shine and body. I would not recommend purchase of this product and am dissatisfied that I did, especially given the price.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Shelly - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mandy T.
junio 13, 2019
I don’t like the scent
Calificado: Color Care Conditioner
PUBLICADO POR:
Mandy T.
junio 13, 2019
When I wash my hair I want it to smell great for a few days. This Moisture shampoo & conditioner has a very faint scent that I don’t care for & your hair doesn’t smell clean afterwards
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Mandy - We're truly sorry that our Love Unconditionally did not provide the scent you expected. We value every client, and look forward to providing you with a product that will better suit your needs. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lynn H.
junio 11, 2019
Needs fragrance
Calificado: Color Care Conditioner
PUBLICADO POR:
Lynn H.
junio 11, 2019
Too plain and does not pour out very well.
It needs fragrance. A fresh scent.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Lynn - Thank you for your feedback and for bringing the issue you’re having with the dispensing pump to our attention. We apologize for the disappointing experience you had with our Love Unconditionally conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
jacqueline F.
junio 10, 2019
Flat hair.
Calificado: Color Care Shampoo + Conditioner Duo
PUBLICADO POR:
jacqueline F.
junio 10, 2019
Unfortunately the shampoo and conditioner made my hair quite flat and flyaway.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Jacqueline - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Heidi S.
junio 9, 2019
hmmm
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Heidi S.
junio 9, 2019
The packaging honestly looks like something I would be scared to buy at the Dollar Store. I only used it once. I feel better about other products that I've purchased. I'm sure there is nothing wrong with it, but doesn't seem to be anything special about it. I could be wrong?
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Heidi - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jean M.
junio 5, 2019
Smells nice
Calificado: Classic Shampoo
PUBLICADO POR:
Jean M.
junio 5, 2019
Thick to squeeze
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Jean - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Color Care Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jennifer M.
junio 1, 2019
Okay
Calificado: Color Care Shampoo
PUBLICADO POR:
Jennifer M.
junio 1, 2019
Okay to maintain color just not enough moisture for naturally thick and curly hair
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Jennifer - Thank you for your feedback. We apologize for the disappointing experience you had with our Heart Lock It. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Teresa W.
mayo 24, 2019
Didn't leave my hair very soft
Calificado: Color Care Conditioner
PUBLICADO POR:
Teresa W.
mayo 24, 2019
It wasn't the worst I've used but it definitely wasn't good. Didn't leave my hair soft or manageable. Just overall didn't like it.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Teresa - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Mary M.
mayo 24, 2019
Product great
Calificado: Classic Conditioner
PUBLICADO POR:
Mary M.
mayo 24, 2019
It takes very little product to make my hair easy to comb out! My complaint is I cannot get product out of the bottle. I have to leave bottle upside down (not easy in my shower) to be able to get a pea size amount out with the lid off. I think the product is even too thick for a pump. I will use the packet that comes with my color because I love the product!
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Mary - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
SoMuchNope
mayo 24, 2019
Nothing special.
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
SoMuchNope
mayo 24, 2019
I expected something a little more luxurious.
This just felt extremely generic and was not as good as the color safe shampoo/conditioner I normally use. Since purchase, I have only used these once and have always found myself reaching for a different product other than these. I would not recommend and would not repurchase.
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
SoMuchNope - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the quality you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jolie B.
mayo 24, 2019
Disappointing
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Jolie B.
mayo 24, 2019
I am not happy with this product and how it made my hair feel like straw. My hair not only feels terrible, but it looks terrible as well. Way too expensive for such poor results.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Jolie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Elizabeth R.
mayo 20, 2019
Not for me
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Elizabeth R.
mayo 20, 2019
This formulation did not work on my hair. I am trying the cowash, but in the meantime I had to throw these out. My hair was dull and my dandruff had a field day. I am hoping that the cowash works well in combination with my Dove 2in1 Dandruff Shampoo.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Elizabeth - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
ANGELA F.
mayo 19, 2019
Leaking product!!!
Calificado: Color Care Conditioner
PUBLICADO POR:
ANGELA F.
mayo 19, 2019
The bottle I received did NOT have the same type of top as the displayed bottle here, (plunger type). It was just a press down at ONE END to open the lid. Unfortunately after using the product I can report that the contents do LEAK OUT after pressing the lid shut? Causing wastage, the contents leak and run down the outside of the container, causing a messy sticky surface.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Angela - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lynette G.
mayo 13, 2019
Left my hair oily
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Lynette G.
mayo 13, 2019
It left my hair oily and heavy.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Lynette - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Anne H.
mayo 12, 2019
No better than store brands.
Calificado: Classic Conditioner
PUBLICADO POR:
Anne H.
mayo 12, 2019
Similar to cheaper store brands
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Anne - We're truly sorry that our Classic Color Care Conditioner did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Anne H.
mayo 12, 2019
Not better than store brands
Calificado: Classic Shampoo
PUBLICADO POR:
Anne H.
mayo 12, 2019
Similar to cheaper store brands.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Anne - We're truly sorry that our Classic Color Care Shampoo did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Angela K.
mayo 12, 2019
Horrible shampoo and conditioner
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Angela K.
mayo 12, 2019
Shampoo didnt suds up. Had to use 2x as much. Conditioner did nothing but make hair limp and greasy. Will not purchase again. Waste of money. Threw it away
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Angela - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mariella B.
mayo 11, 2019
Not what I expected...
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Mariella B.
mayo 11, 2019
I am a bit disappointed in these products. My hair doesn't feel as clean as it should and I don't get the nice shiny hair as with other products. My hair doesnt last clean for more than one day with these products. I will not be ordering them again
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Mariella - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Brittany S.
mayo 10, 2019
Fair product
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Brittany S.
mayo 10, 2019
The shampoo works well but the conditioner is watery and not as moisturizing as others I have used.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Brittany - We're truly sorry that our Classic Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Babe B.
mayo 9, 2019
Probably won't purchase again
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Babe B.
mayo 9, 2019
The conditioner seems to be ok but you have to use alot of the shampoo to get any kind of lather. If I don't have suds, I don't believe my hair is clean. I won't buy the shampoo again.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Babe - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Karen B.
mayo 7, 2019
Not impressed
Calificado: Color Care Conditioner
PUBLICADO POR:
Karen B.
mayo 7, 2019
Hair didn’t feel good nor smell good. Won’t use.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Karen - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jeanie L.
abril 30, 2019
Save your money
Calificado: Color Care Conditioner
PUBLICADO POR:
Jeanie L.
abril 30, 2019
Really nothing special.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Jeanie- Thank you for your feedback. We're always looking to improve our service and products, and we value our client input. Please feel free to reach out to [email protected] if you need any assistance, tips, tricks, or recommendations. We are always happy to help!
PUBLICADO POR:
Debra L.
abril 26, 2019
Shampoo and Conditioner
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Debra L.
abril 26, 2019
The shampoo is very runny and didn’t lather very well. The condition is nice.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Debra - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Shay M.
abril 24, 2019
I've used the HEART line for awhile.
Calificado: Classic Shampoo
PUBLICADO POR:
Shay M.
abril 24, 2019
I've used the HEART line for awhile and have now been getting this item in my order. If this has replaced the HEART line then it seems to have changed and not for the better. My hair isn't nearly as soft or manageable. I'm also not a fan of the new packaging (prefer the pump and or thumb push cap).
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Shay - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Color Care Shampoo. Our updated products have new packaging and names, but the formulas are exactly the same. It’s quite a big change, and like all changes, it may take some getting used to. We hope that with time, you’ll love it as much as we do! Our main goal with all of this is to better represent the client experience. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details.
PUBLICADO POR:
Shay M.
abril 24, 2019
I've used the LOVE line for awhile.
Calificado: Classic Conditioner
PUBLICADO POR:
Shay M.
abril 24, 2019
I've used the LOVE line for awhile and have now been getting this item in my order. If this has replaced the LOVE line then it seems to have changed and not for the better. My hair isn't nearly as soft and the tangles don't come out as easily. I'm also not a fan of the new packaging (prefer the pump and or thumb push cap).
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Shay - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Color Care Conditioner. Our updated products have new packaging and names, but the formulas are exactly the same. It’s quite a big change, and like all changes, it may take some getting used to. We hope that with time, you’ll love it as much as we do! Our main goal with all of this is to better represent the client experience. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details.
PUBLICADO POR:
Denise B.
abril 24, 2019
Not a fan.
Calificado: Color Care Shampoo
PUBLICADO POR:
Denise B.
abril 24, 2019
Not a fan.
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Denise - Thank you for your feedback. We apologize for the disappointing experience you had with our Heart Lock It
Color Care Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Joy M.
abril 24, 2019
Classic Color Care Shampoo
Calificado: Classic Shampoo
PUBLICADO POR:
Joy M.
abril 24, 2019
I have tried this several times, and I guess if you have oily hair this does not work at all. I checked the bottle several times to see if it was cream rinse instead of shampoo. The shampoo is a thick white cream like conditioner and did not get my hair clean at all. I used a little bit of it, normal amount and a larger portion of it. Washed my hair once and rinsed it, twice and rinsed it and even three times and rinsed it. All the times I tried it my hair the next day was like I really had not washed it and did not look clean. If you have oily hair I don't think this would work for anyone. Needless to say I am going to throw away what is left.
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Joy - We're truly sorry that our Classic Color Care Shampoo did not provide the cleansing quality you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Michelle E.
abril 23, 2019
They were okay
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Michelle E.
abril 23, 2019
Not really anything special. I won’t likely get again
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Michelle - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Alison R.
abril 19, 2019
Works but leaves heavinesson hair
Calificado: Color Care Conditioner
PUBLICADO POR:
Alison R.
abril 19, 2019
This goes on easily and is not difficult to rinse off afterwards. Not much of a fragrance though and my hair feels heavy and a bit claggy afterwards.
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Alison - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lynn C.
abril 19, 2019
Shampoo
Calificado: Classic Shampoo
PUBLICADO POR:
Lynn C.
abril 19, 2019
Wished I would've gotten the conditioner as well
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Lynn - We're so happy to hear that you're enjoying Classic Color Care Shampoo and are interested in the Conditioner as well! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Dawn A.
abril 16, 2019
Once again the color has faded
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Dawn A.
abril 16, 2019
After 5 shampoos ( using your shampoo every other day) the ends of my hair ( three inches from the roots) has returned to it's natural color. I look extremely weird. I have an orange cap of hair. I took several pictures to try to capture what it looks like but hard to get the right light. Disappointing
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Dawn - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the color maintenance you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Susan J A.
abril 13, 2019
HATE this new packing! Looks cheap and generic
Calificado: Classic Conditioner
PUBLICADO POR:
Susan J A.
abril 13, 2019
LOVED the old pump bottles. This conditioner is a nightmare to
get out of the bottle! Also, bottles look so similar I was always looking to make sure I grabbed the correct one. Got tired of
fighting with these bottles I tossed and went back to my old brand.
Absolute last purchase!
cheap and
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Susan- Thank you for your feedback. We are so sorry to hear that our new packaging does not suit your needs! We're always looking to improve our service and products, and we truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Mai N.
abril 11, 2019
Classic Conditioner
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Mai N.
abril 11, 2019
I liked the conditioner package that goes with my hair color kit and was hoping that this is the same. I was disappointed that they are not the same. The conditioner is much thicker and did not make my hair as smooth and shiny as the small package that goes with the hair color kit.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Mai - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Donna D.
abril 10, 2019
Conditioner OK, Packaging not OK
Calificado: Classic Conditioner
PUBLICADO POR:
Donna D.
abril 10, 2019
Conditioner seems the same as before, but I really don't care for the new packaging. It looks cheap to me, and too much like the shampoo.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Donna - Thank you for your feedback. Our updated products have new packaging and names, but the formulas are exactly the same. It’s quite a big change, and like all changes, it may take some getting used to. We hope that with time, you’ll love it as much as we do! Our main goal with all of this is to better represent the client experience. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Donna D.
abril 10, 2019
Shampoo is fine, but not the new packaging.
Calificado: Classic Shampoo
PUBLICADO POR:
Donna D.
abril 10, 2019
Shampoo the same as before, which is just fine for me. But I do not care for the new packaging. It looks cheap to me, and too similar to the conditioner.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Donna - Thank you for your feedback. Our updated products have new packaging and names, but the formulas are exactly the same. It’s quite a big change, and like all changes, it may take some getting used to. We hope that with time, you’ll love it as much as we do! Our main goal with all of this is to better represent the client experience. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lisa U.
abril 9, 2019
Great product but....
Calificado: Classic Conditioner
PUBLICADO POR:
Lisa U.
abril 9, 2019
I love the conditioner inside this bottle, but..... I can't get it OUT of the bottle! The bottle is so stiff it's difficult to squeeze, and the product so thick it won't pour out. I had a fight with it in the shower this morning. I'll attempt to get it all out and into another bottle but the new packaging needs help for sure!
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Lisa- Thank you for your feedback. We're always looking to improve our service and products, and we value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Amanda V.
abril 6, 2019
Leaves hair feeling gross
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Amanda V.
abril 6, 2019
Leaves hair feeling heavy and gross.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Amanda - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sherry S.
abril 4, 2019
Not in Love
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Sherry S.
abril 4, 2019
I will start out by staying that, like other reviewers, I found this shampoo and conditioner set allows you a couple of days between shampoos without your hair looking and feeling greasy or dirty, which I love.
However, for me the shampoo is very drying and it’s hard to work the shampoo through the ends of my hair—so what I have been doing is scrubbing my scalp and just pushing the shampoo through the middle and ends of my hair as best as I can.
The conditioner looks thick, however, it feels thin as I am applying to my hair, mainly to the ends, which after using the shampoo feel like sandpaper. It leaves the ends feeling a bit softer but it is still hard to comb through my hair when I’m finished washing it.
I’m sure for people with short hair or oily hair this set is great, but it isn’t great for my long, normal-to-dry hair.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Sherry - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo and Condirioner. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Dora W.
abril 1, 2019
Shampoo and Conditioner
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Dora W.
abril 1, 2019
I really dislike the shampoo. I have to use A LOT of it to wash my hair as my hair is long and very thick. Luckily I only wash my hair every three or four days, otherwise the bottle would be gone in a week.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Dora- Thank you for your feedback. We're always looking to improve our service and products, and we value our clients input. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Chelsea P.
marzo 29, 2019
Good... But....
Calificado: Color Care Conditioner
PUBLICADO POR:
Chelsea P.
marzo 29, 2019
I love the conditioner but feel it's a little pricey. Sry but it's true.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Chelsea- Thank you for your feedback! We are so happy to hear that you enjoy our Love Unconditionally Conditioner. We appreciate your feedback and input, and we hope to continue helping your find hair perfection!
PUBLICADO POR:
Lydia C.
marzo 28, 2019
Shocker
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Lydia C.
marzo 28, 2019
Wouldn't all your products be Color Care Protected? Being that is what you do? I am pleased with all my products, but I guess when I saw that there was color care, I thought why am I buying the Conditioning Shampoo? is that not a Color Safe shampoo as well?
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Lydia - We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jennifer W.
marzo 24, 2019
Unsure
Calificado: Color Care Shampoo
PUBLICADO POR:
Jennifer W.
marzo 24, 2019
Seemed to have to use a lot and still didn’t really suds hair and didn’t feel like my hair was clean
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Jennifer - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection!
PUBLICADO POR:
Maxine B.
marzo 21, 2019
Not for thin hair
Calificado: Color Care Shampoo + Conditioner Duo
PUBLICADO POR:
Maxine B.
marzo 21, 2019
All this shampoo and conditioner does is leave my hair in knots and makes it super weighted down, it’s not formulated for thinner hair at all, it’s better for my dog sadly =(
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Maxine - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Nancy C.
marzo 20, 2019
Nice but not great...
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Nancy C.
marzo 20, 2019
I found the conditioner extremely difficult to get out of the bottle, from the first use!!! I tried standing it on its head, tapping, removing the cap and squeezing but still it remained inside. Perhaps it should be in a jar. I admit I am older, but have not experienced this before.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Nancy- Thank you for your feedback. We're always looking to improve our service and products, and we value our client feedback. Thank you for taking the time to share!
PUBLICADO POR:
Kelly A.
marzo 7, 2019
Under impressed
Calificado: Color Care Conditioner
PUBLICADO POR:
Kelly A.
marzo 7, 2019
This honestly does not feel like a luxurious conditioner. It felt like an inexpensive conditioner that I could buy at the drugstore on sale.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Kelly - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
shirley F.
marzo 4, 2019
too heavy for my hair
Calificado: Classic Conditioner
PUBLICADO POR:
shirley F.
marzo 4, 2019
my hair is thinning and it is too heavy
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Shirley - We're truly sorry that our Classic Color Care Conditioner was too heavy for your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jessica A.
febrero 28, 2019
It's ok.
Calificado: Color Care Conditioner
PUBLICADO POR:
Jessica A.
febrero 28, 2019
This conditioner is fine but I wish it left my hair more silky and smooth as it claimed.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Jessica - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Roberta B.
febrero 27, 2019
Love color care conditioner
Calificado: Color Care Conditioner
PUBLICADO POR:
Roberta B.
febrero 27, 2019
Smells good however it does not give me the moisturizer needed my hair tends to frizz
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Roberta - We're truly sorry that our Love Unconditionally did not provide the moisture you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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