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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Stephanie - We're truly sorry that our Protective Cape did not provide the functionality you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kerry P.
octubre 17, 2019
Does the job
PUBLICADO POR:
Kerry P.
octubre 17, 2019
Nothing special but did the job and was easy to clean. Every other product I've tried has been horrible and customer service was too... save your money!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Kerry - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
SUSAN W.
septiembre 13, 2019
It’s ok
PUBLICADO POR:
SUSAN W.
septiembre 13, 2019
I thought this was going to be a full cape. It’s just half the length. I could have just used a towel just fine. Meh.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
SUSAN - Thank you for your feedback. We apologize for the disappointing experience you had with our Coloring Tool Protective Cape. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Irene B.
julio 30, 2019
Cape
PUBLICADO POR:
Irene B.
julio 30, 2019
Didn’t realize the cape was short. I wish it were longer.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Irene - Thank you for your feedback. We apologize for the disappointing experience you had with our Coloring Tool Protective Cape. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sherron G.
julio 24, 2019
Cape
PUBLICADO POR:
Sherron G.
julio 24, 2019
It is too short. Should be longer.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Sherron - Thank you for your feedback. We apologize for the disappointing experience you had with our coloring cape. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Catherine R.
julio 22, 2019
Bulky cape
PUBLICADO POR:
Catherine R.
julio 22, 2019
I find the stiffness and bulk of fabric gets in my way when colouring. I prefer to use an old shirt which also covers my wrists and arms.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Catherine - Thank you for your feedback. We apologize for the disappointing experience you had with our Protective Cape Coloring Tool. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Charlene S.
julio 7, 2019
Cape
PUBLICADO POR:
Charlene S.
julio 7, 2019
I did not receive the product that, I ordered.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Charlene - We're truly sorry that our Protective Cape did not arrive in your order. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mel H.
julio 5, 2019
never rec'd
PUBLICADO POR:
Mel H.
julio 5, 2019
Not rec'd.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Mel - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Vida B.
mayo 10, 2019
More like a bib.
PUBLICADO POR:
Vida B.
mayo 10, 2019
This is very very short. Definitely not a cape. I would call this a bib.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Vida- Thank you for your feedback. We're always looking to improve our service and products, and we truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sharon K. L.
abril 30, 2019
Protective cape
PUBLICADO POR:
Sharon K. L.
abril 30, 2019
I did not receive my cape. Had to use bath towels.
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Sharon - Thank you for your feedback. We apologize for the disappointing experience, and that you did not receive your Coloring Tool - Protective Cape. We're always looking to improve our service, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Barbara D.
abril 26, 2019
Unable to use
PUBLICADO POR:
Barbara D.
abril 26, 2019
DitTo above
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Barbara - Thank you for your feedback. We 're sorry to hear you were unable to use our Protective Cape. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Stacy B.
marzo 26, 2019
A little short
PUBLICADO POR:
Stacy B.
marzo 26, 2019
This works ok. It is a little short and the snaps are awkward
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Stacy - Thank you for your feedback. We apologize for the disappointing experience you had with our Protective Cape. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Melissa N.
marzo 13, 2019
Never Used
PUBLICADO POR:
Melissa N.
marzo 13, 2019
This seems only helpful if you are doing someone else's hair. Its hard for me to wear this cape AND do my own hair. Its annoying. I much rather just keep using my old tshirt I've had for years. BUT I would use this if I was applying dye to someone else.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Melissa- Thank you for your feedback. We are so sorry to hear that you did not find out protective cape useful. We appreciate your input, as we are always striving to improve our products!
PUBLICADO POR:
Laurie N.
marzo 4, 2019
Cape
PUBLICADO POR:
Laurie N.
marzo 4, 2019
Looks nice.. but I didnt receive one.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Laurie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Customer Service Representatives to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Jessica A.
febrero 28, 2019
It's short
PUBLICADO POR:
Jessica A.
febrero 28, 2019
The cape works fine, I just didn't realize that it would be so short. I ended up getting dye on my pants. I should have used the money to purchase a longer one like salons use.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Jessica - Thank you for your feedback. We apologize for the disappointing experience you had with our Protective Cape. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Cristina E.
febrero 26, 2019
Hear me out
PUBLICADO POR:
Cristina E.
febrero 26, 2019
If your plus size his won’t fit your arms.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Cristina- Thank you for your feedback! We are so sorry to hear that our cape did not suit your needs. We're always looking to improve our service and products, and truly value everything our clients say. Please let us know if you need any further assistance!
PUBLICADO POR:
Kristina V.
febrero 12, 2019
Awkwardly shaped
PUBLICADO POR:
Kristina V.
febrero 12, 2019
The cape is a bit too short and rather awkwardly shaped.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Kristina - Thank you for your feedback. We apologize for the disappointing experience you had with our Coloring Tool. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Janice D.
enero 27, 2019
Poor
PUBLICADO POR:
Janice D.
enero 27, 2019
Never received
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Janice - We're truly sorry you haven't received your Cape. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lydia L.
enero 16, 2019
Cape
PUBLICADO POR:
Lydia L.
enero 16, 2019
I don’t like the shape and feel of it so I just don’t use it.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Lydia - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Debra S.
diciembre 23, 2018
Ok cape
PUBLICADO POR:
Debra S.
diciembre 23, 2018
Nice material, easy to clean but snaps don’t all work well
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Debra - Thank you for your feedback. We apologize for the disappointing experience you had with our Protective Cape. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Cecille R.
diciembre 17, 2018
Cape
PUBLICADO POR:
Cecille R.
diciembre 17, 2018
Cape is too short.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Cecille - Thank you for your feedback on our Protective Cape. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Wendy H.
diciembre 16, 2018
Does the job...
PUBLICADO POR:
Wendy H.
diciembre 16, 2018
This item is the only thing in my color kit that was a bit on the cheap feeling side. For the price it’s a great deal, but they spoiled me with the quality of the other items so I expected more. I guess I thought the cape would be salon quality.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Wendy - Thank you for your feedback on our Protective Cape. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Melissa W.
noviembre 26, 2018
Good cape.
PUBLICADO POR:
Melissa W.
noviembre 26, 2018
I appreciate having the cape to keep color off of my clothes, but it’s very thick and unforgiving. No airflow at all. When I’ve finished coloring my hair, I’m drenched in sweat.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Melissa W. - Thank you for your feedback. We apologize for the disappointing experience you had with our Protective Cape.. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Seveline D.
noviembre 4, 2018
Cape is the only decent thing in this...
PUBLICADO POR:
Seveline D.
noviembre 4, 2018
So disappointed in this product. I guess i should have read all the reviews.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Seveline - Thank you for your feedback. We apologize for the disappointing experience you had with our Protective Cape. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Doris S. C.
octubre 21, 2018
It’s too short
PUBLICADO POR:
Doris S. C.
octubre 21, 2018
I think it’s too short and it doesn’t button up or tie in the back. My arms were too exposed and I got dye on my arms.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Doris - We're truly sorry that our Protective Cape did not provide the protection you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Olivia B.
octubre 10, 2018
Never received
PUBLICADO POR:
Olivia B.
octubre 10, 2018
Again, would have been super awesome
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Olivia - Thank you for your feedback. We apologize that your Coloring Tool were not included in your order. We're always looking to improve our service and products, and truly value everything our clients say. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lynn M.
agosto 20, 2018
Ripped
PUBLICADO POR:
Lynn M.
agosto 20, 2018
Only got one use out of it
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Lynn - Thank you for your feedback. We apologize for the disappointing experience you had with our Protective Cape. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Heather L.
agosto 8, 2018
Nice but short!
PUBLICADO POR:
Heather L.
agosto 8, 2018
Wish it was a tad bit longer but it worked!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Heather - Thank you for your feedback. We apologize for the disappointing experience you had with our Coloring Tool. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Misty B.
julio 6, 2018
Not the best design.
PUBLICADO POR:
Misty B.
julio 6, 2018
The cape wasn’t as useful. It served its purpose while I applied the color however when I went to pour the leftover color in my hair & scrub the cape was a huge nuisance. The arms were too restrictive, the cape itself was way too short, & so it hendered my movement & got in the way. Overall the cape was highly disappointing and I will be buying one from the professional supply store to replace it.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Misty - We're truly sorry that our Protective Cape did not provide the coverage you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Christelle B I.
julio 6, 2018
Cape
PUBLICADO POR:
Christelle B I.
julio 6, 2018
Was not durable a couple of straps broke with just one use...
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Christelle - Thank you for your feedback. We apologize for the disappointing experience you had with our Protective Cape. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Michelle C.
julio 5, 2018
Not so hot!
PUBLICADO POR:
Michelle C.
julio 5, 2018
Of course it is of quality, but I would prefer with arm holes because it does not go well to rinse or shampoo hair, it keeps falling in my face and it is frustrating. Thank you!
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Michelle - Thank you for your feedback. We apologize for the disappointing experience you had with our Protective Cape. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Carol D.
junio 27, 2018
Not like picture
PUBLICADO POR:
Carol D.
junio 27, 2018
Nothing like the picture, the cape I received is pvc poncho which makes me sweat when on, disappointing.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Carol - We're sorry to hear that you were disappointed by your experience with our protective cape. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information
PUBLICADO POR:
Eve. C
mayo 16, 2018
Short
PUBLICADO POR:
Eve. C
mayo 16, 2018
Maybe it's a kids cape? Not long enough. But covers good on top
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Eve - We're truly sorry that our Protective Cape was not long enough for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Clare A.
mayo 16, 2018
Don't buy
PUBLICADO POR:
Clare A.
mayo 16, 2018
Total waste of money.dosent work at all
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Clare - We're truly sorry that our Protective Cape did not provide the coverage you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Gayle M.
abril 26, 2018
Protective cape
PUBLICADO POR:
Gayle M.
abril 26, 2018
Did not need or use.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Lori - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern.
PUBLICADO POR:
Mackenzie W.
enero 29, 2018
Kind of small...
PUBLICADO POR:
Mackenzie W.
enero 29, 2018
Cape was a lot smaller than I expected
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Mackenzie - Thank you for your feedback. We apologize you found our Salon Cape to be smaller than expected. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Karen R.
enero 29, 2018
This is tiny -- not full salon sized
PUBLICADO POR:
Karen R.
enero 29, 2018
it barely covers your shoulders. Better than nothing I suppose, but certainly not like something you would find in a salon.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Karen - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern.
PUBLICADO POR:
Tracy S.
enero 25, 2018
good coverage
PUBLICADO POR:
Tracy S.
enero 25, 2018
but it gets a little to hot after a couple minutes.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Tracy - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your experience.
PUBLICADO POR:
BETTY
enero 14, 2018
DO NOT BELIEVE THEIR GUARANTEED
PUBLICADO POR:
BETTY
enero 14, 2018
YOU LET THEM KNOW YOU ARE NOT HAPPY WITH YOUR HAIR COLOR AND THERE IS NOT 100% GUARANTEED ON THEIR PRODUCT. MY TOP HAIR IS LIGHTER THEN THE BOTTOM HAIR. I JUST READ THE FINE PRINT AND THEY CAN BLOCK YOUR REVIEW IF THEY DO NOT LIKE IT, WHICH IS WHAT THEY ARE GOING TO DO WITH MINE, BECAUSE IT IS THE TRUTH AND NEGATIVE.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Elizabeth - Thank you for your feedback on your color. We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals, and one of our Color Experts will send you an email to get this resolved for you. We appreciate you reaching out!
PUBLICADO POR:
LeAnne L.
diciembre 5, 2017
Completely Plastic Cape
PUBLICADO POR:
LeAnne L.
diciembre 5, 2017
Way too hot and sticky to wear and have surrounding me while struggling with my arms in the air for any length of time. I would return but the shipping would likely be as much as the cape. Don’t waste your money.
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PUBLICADO POR:
Eva S.
Respuesta de nuestros expertos
LeAnne - Thank you for your feedback. We apologize for the disappointing experience you had with our Protective Cape. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
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En virtud de la legislación vigente en materia de privacidad, tienes derecho a excluirte de: (a) la “venta” de tus datos personales a terceros, (b) el uso compartido de datos personales para publicidad conductual en contextos cruzados y (c) el procesamiento con fines de publicidad dirigida. Las cookies de este encabezado recopilan información para fines de análisis, experiencias personalizadas y publicidad selectiva (incluso en redes sociales). Puedes ejercer tu derecho de exclusión con respecto a los datos compartidos por estas cookies utilizando este interruptor. Si optas por la exclusión, no podremos ofrecerte anuncios personalizados utilizando los datos que estas cookies habrían recopilado. Para conocer otras formas de ejercer el derecho de exclusión, visita nuestra de Aviso privacidad de la Política de privacidad de CA.
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Estas cookies son necesarias para el funcionamiento del sitio web y no pueden desactivarse en nuestros sistemas. Pueden configurarse en función a tus acciones ante una solicitud de servicios, como establecer tus preferencias de privacidad, iniciar sesión o rellenar formularios. Las podemos configurar nosotros o terceros cuyos servicios hemos añadido a nuestras páginas. Al utilizar este sitio web, tus datos también pueden ser transferidos a países fuera del Espacio Económico Europeo sin un nivel adecuado de protección de datos. Es posible que no puedas ejercer tus derechos en relación con los datos y que las autoridades estatales tengan acceso a ellos. Puedes configurar tu navegador para que bloquee estas cookies o te avise de ellas, pero es posible que algunas secciones del sitio web no funcionen.
Estas cookies nos permiten contar las visitas y las fuentes de tráfico para que podamos medir y mejorar el rendimiento de nuestro sitio web. Nos ayudan a saber qué páginas son las más y las menos populares, y a ver cómo los visitantes se mueven por la página. Si no permites el uso de estas cookies, no podremos controlar su rendimiento.
Tanto nosotros como nuestros socios publicitarios (incluye compañías de redes sociales) podemos instalar estas cookies a través de nuestro sitio. Pueden utilizarse para crear un perfil de tus intereses basado en la información de navegación que recopilan de ti cuando visitas un sitio web (incluye la identificación exclusiva de tu navegador y/o dispositivo de Internet) y mostrarte contenido o anuncios relevantes en nuestro sitio web y en otros sitios.
Este sitio web utiliza cookies y tecnologías similares para operar nuestro sitio web y nuestros servicios, optimizar el sitio web, monitorear las sesiones, mejorar tu experiencia y para propósitos de marketing. Estas tecnologías pueden supervisar tu uso del sitio web y compartir esa información con terceros, incluso con fines analíticos, de redes sociales y publicitarios. Para más información, incluida la relativa a la conservación de datos, consulta los avisos de privacidad que figuran a continuación. Haz clic en «Configuración de cookies» para rechazar determinadas cookies publicitarias. Al acceder al sitio web o utilizarlo, aceptas el uso de cookies para recopilar y compartir tu información, así como nuestras Condiciones de uso (incluidas los condiciones de arbitraje y renuncia de clase), la Política de privacidad y (para los residentes en California) el Aviso de privacidad para California.
