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Custom Color Set
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66,655 Verified Client Reviews |
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OVERPRICED GARBAGEWhen I got my color I followed the instructions to a T and I had a beautiful deep rich shiny mahogany color. I didn't wash my hair for several days and when I finally did with a reputable brand of sulfate-free shampoo and conditioner after the second time the color had all completely faded out and I now have a light strawberry blonde. THIS is overpriced crap. I'm only thankful I got a deal with Allure and only had to pay $10 and free shipping. Never again. I canceled my account. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLisa F. - We appreciate for your feedback, and we are glad that you could discuss the matter with our Team. Thank you for your patience. |
Disappointed!!I have just coloured my grey roots with the first kit provided. I have followed the instructions exactly. Unfortunately it has barely coloured my roots. Also, the smell was too strong and makes me headache. So disappointed!! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsIvie S. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Gray hairI’m not 100% sure if this is normal or not, but it only have been 2 weeks I’d dyed my hair and my gray hair is already showing up! Did I do something wrong or is it just not the right dye for my hair? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie O. - We appreciate your feedback and we are glad that you had a chance to discuss it with our Color Experts. Thank you for your understanding. |
Not Dark beige blonde, but reddy brownI have light brown and grey soft regrowth from highlights. I ordered dark beige blonde. Followed instructions exactly, left with reddy light brown tinge. It isn't terrible, it is blended, but it just isn't want i wanted. I really dislike brassiness, so am disappointed that ordering a cool beige tone has resulted in brassiness and is much darker than expected. 1 of 1 people found this review helpful. Did you? |
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Response From Our Expertslouise B.- We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Still red tonesUnfortunately your adjustment did not get rid of the orange and red colours now it’s just a maroon red, I Appreciate everything you’ve tried but like I said ash colours are the only colour that works better for me which was my initial choice and which I’ve not been able to try per your choice . I would be willing to try the medium Ashbrown ,my initial choice at your cost. if this is unacceptable then I will just move on. Feel free To send a return label for the unused portion of the other colours thanks Dilip. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDilip K. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Medium BlondeThis is my order and I was so excited to color my hair. I was disappointed because some of my gray hair still showing. When I ordered I said 100% gray. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynn W. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Still had brassy hairAfter my third time my hair was still brassy. I cancelled my subscription. It was very shiny so that’s why I give it two stars. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJillian B. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn’t cover my graysI followed the steps they said and 2 days later graters r showing I’m disappointed. Grays r why I cover my hair plus I want more shine 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsReva L. - We appreciate your feedback and we can see you had a chance to discuss it with one of our Color Experts. We are happy that we could help you on this matter. |
Not goodDidn't color my gray 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSheryll C. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
could of went to drug store alot cheapersent dark auburn 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMolly C. - We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |