66,689 Verified Client Reviews |
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Beautiful colorThe color I received is perfect and I love how healthy my hair looks from all the hair care products. Unfortunately I'll have to stop my shipments because the color is too expensive for root touch up. 0 of 0 people found this review helpful. Did you? |
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Loved kit but color a bit offI loved everything about this kit however the color was a bit lighter making my roots lighter than the rest of my hair. I sent an email addressing this but haven't gotten a response about resolving this for next time. 0 of 0 people found this review helpful. Did you? |
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Would use again!Nice color! Easy to use. Color and all is good. Website, terrible! Not easy to use and can't see what color you are ordering when you check out. Can't tell if the new color you put in is what you are getting! When you pick your color it doesn't flow to the next thing. 0 of 0 people found this review helpful. Did you? |
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Good for the first 7 days butThen it quickly became much too “ brassy “ 0 of 0 people found this review helpful. Did you? |
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RedMy hair pulls red. Can we develop a medium brown without red highlights? Was missing gloves also. 0 of 0 people found this review helpful. Did you? |
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Qaurantine still a queen (sort of)Color is really good, after first try with not great root coverage eSalon peeps revised my forumula and color time and it worked. Feel like I may need some more conditioning though...have super healthy hair and it feels a little dry. Takes so little time...not that I need more time but definitely will still do after salons open! 0 of 0 people found this review helpful. Did you? |
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Great color match!My biggest fear was the color matching my current (minus 12 weeks of color during the pandemic). It was just the color I wanted and the instructions were good. One thing esalon can't manage is the one who puts it on. I'm 69 years old and have had my hair colored for 20+ years by a professional. So to stand in your own bathroom with mirrors was quite a challenge. Thanks to a Zoom session with my niece I finally was able to do it! It took me forever to do the gray roots thoroughly, so I might have had it on too long, as it was very dry (processed) and brittle when I went to rinse it out. The Caviar shampoo & conditioner were good too. My one criticism would be the shipping. I paid for the 2 day delivery, but it was 7 days from order that I received it. The USPS is having a difficult time during this virus outbreak. I should have saved the $$ and it would have been here at the same time. I'll be doing it again! And I would like my niece to have a "Free one" as she is the one who recommended it! 0 of 0 people found this review helpful. Did you? |
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I like everything about the product, excep:youYou sent me two Refreah Roots Ends I never got the actual color ! Which was brown with copper! Would you please sent ASAPi This is third request! Thank you! Renate Selbman 0 of 0 people found this review helpful. Did you? |
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Overall pretty good, but color didn't last all that longMy hair is long and a whole bottle covered roots and length with extra left over. It smells exceptionally strong, but if you're in a well vented area that shouldn't be a big deal. My disappointment came when the color only last 3 weeks max. I ordered exactly a month ago. Took a week or so to ship, and my color and grays are back where they were before I colored.. I did order permanent dye so I feel it should've at least lasted another week or two, as I only wash my hair twice a week and rinse or use conditioner every other day. So I've had a Max of 6 washes and the color didn't keep. 0 of 0 people found this review helpful. Did you? |
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Color changeI requested that my color be modified and the new color is perfect. The problem was that this order ( #8691980) did not come with the applicator brush and only had 1 pair of gloves. The application with the brush was very easy for me with my first order but this time, having to use the bottle was very difficult for me causing me to miss sections of my hair in the back. But this is not to take away from the color which was perfect. Thank you 0 of 0 people found this review helpful. Did you? |