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Custom Color Set
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66,591 Verified Client Reviews |
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ColorI think I need to go a shade lighter. But, overall like the color and the product! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsThank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. Please keep an eye on your inbox! We are excited to continue working with you! |
Color kitI think the color is better but still more gold from the roots. I’m not sure if it should be tweaked again or next time will be more ash toned? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBecky - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
color setI received two sets of coloring. One for the roots and the other for the ends. Was that something extra or is that going to be in my order for now on? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnna - We truly appreciate your feedback! We have reached out to you via email to address your concerns. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
First timeAbsolutely gorgeous perfectly matched looks great .. will need a bit more adjusting to lighten up more but over all so much better than the supermarket dye 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRachael - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
10 stars for my colorist Nicole!After my 3rd order still had me feeling very disappointed and discouraged I didn't know if I was going to attempt a fourth. Since my previous color ending in results that made me live in pony tails because I hated the color so much that really had me second-guessing ordering from Esalon again. but I decided to give them one more try and was most recently had Nicole assist me and she nailed it! She actually seem to take the time to read what I wrote about what I was looking for and what I did not like about my current color and came up with such a pretty chocolate brown that I couldn't be happier with! Loving everything about my color! The only thing I'm not super happy about is the fact that it still seems to be fading fairly quickly even with me following instructions and aftercare tips to a t. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeidi - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
I love the shine and softness of the resultsUnfortunately I have a lot of natural red in my hair, and esalon does not have an ash tone to bring down the brassiness😏 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsValinda - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
RedThe color turned out more red than I had originally intended, but to be honest I love it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKarissa - We’re pleased to hear that you’re enjoying your custom Made For You color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection |
Much Better!This coloring which included 2 bottles of dye was much better. It got rid of the red brassy color that the previous coloring had created. Besides my roots which are grey, my hair is very black and I’d like to keep it black. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMargaret - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Great coverageGreat coverage. I do however wish I could do all my hair as it is very long 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCyndy - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair! |
I liked this result betterMy first use was not what I expected, but my second use seemed to look much better 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We look forward to the next opportunity to delight you! |