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Custom Color Set
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66,591 Verified Client Reviews |
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Wow..!I recieved my box today, wow really impressed with the packaging. Only 4 star because I've not tried it yet but the package certainly makes you feel special. Unfortunately colour was not expected, golden brown roots with light ash blonde length 0 of 0 people found this review helpful. Did you? |
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perfect colour for methe colour lasted a long time and I get away with about 16 weeks before I have to touch up 0 of 0 people found this review helpful. Did you? |
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Easy to applyI like using your service but this month’s color came out darker than the previous applications. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharon- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Happy with this product!I'm happy with this product but not so happy that they are going to start charging shipping! 0 of 0 people found this review helpful. Did you? |
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Love my color but dried my hair outI absolutely love my color but the coloring process dried my hair out very badly. I have done multiple moisturizing treatments and it is much better now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsThank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you, Arinn. |
Better than other competitorsI tried MR it was nice at first but color faded fast. Don’t waste your time or money. Tried esalon now I have subscription. Beautiful color that last especially great to cover gray hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWe are thrilled to hear you are enjoying your Custom Color Set, Maria! We look forward to hearing more feedback from you in the future! |
I'm a natural redhead, so with age comes fading and darkening.I started dyeing my hair after I turned 40 because I missed my vibrant color. My hair started getting darker toward this muddy red-brown, not the pretty gingery I had in my teens and 20s. I tried henna first as I was apprehensive of dyes and that was ok, but not the best. Then I gave up on that and at age 42, I finally dove into getting my hair dyed at the salon. The first time was perfect, the second time was a disaster. The same person did it those first two times...she did not keep notes on what she dyed my hair the first time...so the second time was WAY dark and more burgundy. I switched to dying at home and getting a product from Sally's and that turned out ok, but not really what I was wanting. I did get my hair professionally dyed one more time by someone I know and that color was fun and I liked the change, but not exactly what I really desired. I'm 44 now. I recently found eSalon and said, "what the hell, let's try it." I gotta say, I'm really happy with the results from this first coloring. I uploaded my most recent photo so they could see my current hair color and also I uploaded a photo of what my hair used to be. I think this made all the difference. I love that I can leave notes for the colorist. My hair is long and my roots were different than my ends, so they blended me two colors...one for my roots and one for my ends...and now my hair is all the same color! I could not be happier. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTraeonna - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Love itNeeded to be a little lighter but overall color was nice. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCrystal - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorI like the color but still have trouble covering white hairs at my temples. It the nature of white hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJudith- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Brilliant copper redI had my color adjusted after the first round because it faded quite a bit from the color I wanted. Red is difficult to keep vibrant overall so I opted to up the copper tones for the next shipment. It was perfect. I am 4 weeks out now and it has still faded but it definitely held a longer red in the color that I wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristin - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |