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Custom Color Set
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66,591 Verified Client Reviews |
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Loved the colorI loved the color and all the application tips. However, my grays came back real quick! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsErin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
FINALLY WE GOT IT RIGHT!!When the pandemic started, my hair was a Med. Ash Blonde. The first try I was very upset, it darkened my hair, No more Ash just dark dreary brown that me me look older my husband said he hated it.. the 2nd order made my hair look harsh n brassy, My hair was 3 different colors.. I called esalon bc I wanted to fix it, so I sent b4 n after pics (ash blond n the other with dark brown w_red tones n blond) I don't know how she did it but she did. I ordered it for Xmas but I waited till yesterday and was surprised to see extra bc I have long hair (free of chzrge) it looks great, its light W/a hint of Ash. . I thank you for not giving up n working with me. Esalon is amazing. Great Customer service goes a long way..Thanks Danielle, your awesome .I WANT THE SAME EXACT COLOR in my next shipment .. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRosalyn - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Amazing colorSo pleased with the color! It was not exactly what I wanted thus the 4 stars but none the less Beautiful! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKarri- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Perfect colorThis was exactly what I wanted but I left on 20 min instead 30 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Very good product, did the jobDo like this product, only issue for me is the flat colour, I like highlights and lowlights, but in these times no hairdressers, it really covered my grey roots well 0 of 0 people found this review helpful. Did you? |
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The problem with single processWell, I went from dishwater blond with faded, grown out highlights to 100% dishwater with a goldfish hue. Blondes need highlights to provide texture. I will try highlights next time. Not the fault of the color - the fault of what I ordered. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlexandra- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Pretty SatisfiedThe color seems good but only lasts maybe 3 weeks on the gray that I have. I also wish there was a better system for root touch ups because the last step in the shower is a crazy messy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAshly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your coverage concerns. Please let us know if there is anything else we can do to help! |
Not quite enough!The color is gorgeous. I love it! However, my hair is a lot longer than pictured. My hair is very curly. I ran out of color. Other than that? The color and feel of my hair is fantastic. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorI enjoyed the process, however the color was a little darker than I anticipated. 0 of 0 people found this review helpful. Did you? |
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HairFull coverage. .but after washing hair felt stiff. Not shinny 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJo- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |