66,591 Verified Client Reviews |
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BrilliantI’ve not been able to get to a salon for about 16 months due to pregnancy, covid lockdowns and then a new baby in tow. I used to go every 2 months so as you can imagine my hair felt terrible grey roots, faded ends and over dyed patchy sections in between. I saw Esalon on Instagram and thought ‘why not’. Quick questionnaire later and with my colour selected I then got a message from one of the colourists telling me it was too dark for my skin tone. I always seem to pick a colour too dark and feel disappointed after so was delighted they intervened. I watched the how to videos carefully, followed the instructions to the letter sectioning my hair into 4 sections and carefully working through each one. I’ve got long hair which is dark at the roots and the ends have really become quite bleached in the sun (accidentally so) so I used the root touch up and then the ends refresher and did precisely what they told me to in the instructions and hey presto, perfect salon colour. I’ve used box colours for years when I couldn’t get to a salon and they aren’t great in my experience and definitely cannot compete with a professional colourist, but for a bit more money I think this colour looks as good as, possibly better than the salon because you get the professional colourist in the price and they assess your hair. I also didn’t have to find a babysitter and sit in a salon chair for 2-3 hours fretting about the cost. I don’t think I’ll go back. This is a revolutionary idea and but for covid I would never have discovered it. 0 of 0 people found this review helpful. Did you? |
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Matched my salon color exactlyAdd me to the list who are shocked that an online service could deliver an exact match to the color I spent WAY too much money on at the salon. I need to cover grey roots, and the product did a great job of that...my technique not so much, ha. They caution you against coloring roots over previously colored hair to avoid "striping", but I believe that led me to underestimate how far out my grey roots really went, and I ended up with a very faint grey line about half an inch away from my scalp. User error; but the coverage where I had enough product was flawless. I was impressed and do plan to try again. I also want to try the Light Kit soon to touch up my salon highlights. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Your colors are beautifulNot covering the gray around my hair line, would like a bit more red also please 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPamela - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
BeautifulMy grays are covered, my hair looks brighter. The only thing anyone noticed is that I look younger. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJane- Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
The color lasts a long time.Would like to go a little lighter with the color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNancy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great productFast shipment, great customer service. Love the color. Beautiful. My only concern is after 4 weeks the color seemed to just fade away, not sure why. Won’t stop me from buying from Esalon though. Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWendy - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
CoverageI started at my roots and the middle and the sides which are the worst it left a lot of grey didn’t cover very well, the product itself was nice thick and tools were great low smell and was a great match for color. Just wish it covered better 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicole - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Simple steps, gorgeous resultsAmazing custom colour, easy application, fail proof! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeanna - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Perfect!As a redhead, it is difficult to get color right but this custom color was spot on! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Loved the colorI loved the color and all the application tips. However, my grays came back real quick! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsErin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |