66,591 Verified Client Reviews |
|
Sort by: |
September 2020 colorDidn't cover the gray hair as well as the previous color set I received in September. I was using a darker color then 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsLaurie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Easy to use1st attempt, ok so far 0 of 0 people found this review helpful. Did you? |
|
Perfect color!Only issue is I need tons of conditioner now to make my hair feel softer. Worth it though because color is drop dead on! 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsMisty - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Roots did not color wellThe hair color is a bit darker then expected and the root area, most noticable by my middle part, did not take the color well. My hair feels soft and the color improved after a couple shampoos however. The hair color was stronger smelling then I expected. I will try again and focus more on my root area the next time. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsKathleen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
So pleased!Unbelievable customer service! 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsPatricia - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your eSalon color and experience! We look forward to the next opportunity to delight you! |
Little darkI just actually applied the color yesterday. It's a bit darker than I would think dark blonde would be so I'm not sure what to do. I like it tho. A few grays in my temple area didn't take perfectly but it's covered up. I know it'll fade a little soon and will be fine. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsTerri - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Great stuffI used to do my own color charm but I love that I no longer need to custom blend because my Genevieve listens and adjust per my needs. I have super long hair and it coats. My eyes burn a little sometimes 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsJulie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Beautiful ColorProduct and kits was very easy to use. I was a little disappointed in gray coverage. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsTiffany - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Best ColorI love the personalized color match. I've used other drugstore brands and they color is always a little off and doesn't cover the grey as long as this one does. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsAnne - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Loved the finished lookThey could not have matched my coloring any better if I had been sitting in a salon chair. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsPatricia - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |