66,591 Verified Client Reviews |
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SOFT AND FEEL GOODMY HAIR COLOR DIDNT CHANGE AFTER COLORING. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
HairI have cancelled my orders with you in a previous email, you have sent me an email to say you have cancelled my color. Please do not send me this product as I do not need it, thank you? 0 of 0 people found this review helpful. Did you? |
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Love the colorEasy to use, beautiful presentation, great customer support. Only issue is the demi permanent didn't color my grays. Hopefully next time with different instructions my grays will take the color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrooke - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Need answers..I like my formula the first couple of weeks but later the ends got light and dry. Nobody contacted me to ask about my FIRST experience with the color or to discuss if I NEEDED color adjustment for second application. Poor customer service!. Does E-salon have real colorists or just sales people? Before re-ordering someone must call me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Amazing productThe hair dye is amazing, but the only thing that I don't like it is the plan the price goes up without any questioning, so unfortunately I had to stop my plan.. 0 of 0 people found this review helpful. Did you? |
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Great quality of the colour, outstanding presentation.Thanks so much, I love the colour, just was a bit darker then I thought. So, need to adjust the colour. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnna - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Easy to applyThis product was easy to apply and quality is good. The color came out lighter than expected and didn’t cover all my grey hair as evenly as I would have liked, but my greys are very stubborn. Should have stuck with light brown, I think. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Loved itI really like this and it looks very natural , but need tiny bit less red and tiny bit blonde instead 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeb - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Great convenienceVery convenient. And the color looks great. I wish it covered grey longer. But still a great easy to use product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTonya - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Not deliveredIt hasn’t been delivered yet?? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |