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Custom Color Set
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66,591 Verified Client Reviews |
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ConfusedI liked the hair color. But I thought I was ordering Madison Reed. I used that before and that was what I wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRosa - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! Keep an eye on your inbox for more details regarding your concern. |
Love the color!This color is perfect! There wasn’t a red or orange tone at all. Would be better with size large gloves. I always tear the medium ones. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelinda - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
ReviewInitially I loved the results but 3 weeks later I can see the grey hair coming through again as if the dye has faded. Possibly it would happen with any dye though. Loved the colour when it was first done. 0 of 0 people found this review helpful. Did you? |
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Custom color setI finally used it yesterday, March 26. There really isn’t enough to do all the roots underneath the surface, My hair is quite thick. I have that done at the hairdresser a couple of times a year, it’s impossible for me to do that. But I had enough to do all the roots that show, & it turned out pretty nice. I won’t need another set on April 1st. I do my hair every 6 weeks or so, & I use temporary spray touch up in between. I try to limit these chemicals as much as I can. So I’ll let you know next time, about in one month, if I’ll need it. My hairdresser is back at work, & I plan on going there within 1 month or so, to have my whole head done. I really need it. Didn’t go for 15 months. Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanielle - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! Keep an eye on your inbox for more details regarding your upcoming order. |
It will not dry ur hair, promise!This product was worth all the penny. It did not dry my hair after coloring my hair. Color looks more natural, although I wish they ha e the color that i like but all in all I'm satisfied. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElaine - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
GoodTurned out good, but a little dark. So, it’s not light brown, it’s more medium to dark. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMonica - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Great productWould like a slightly deeper shade of red. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlice - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Color Joy!I love my color, only thing I’m not to excited about is that my sparse white hairs along the hairline does not color or hold well. It either stays white or if does catch the color it fades quickly.The shampoo / conditioner/ tint is amazing! Keeps my hair silky soft and smells beautiful 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberlynn -We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color is awesome!I am very satisfied with the new shade that was made for me.. but now one week later I had to write to you to tell you that my color totally faded and dull and washed out! I’m very disappointed .. I will send you a photo .. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristine - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Perfect!I had an issue with my previous color being brassy but they addressed that immediately and I am now loving my color!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEllen - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |