|
Custom Color Set
|
66,591 Verified Client Reviews |
|
Sort by: |
|
Hair colorI love the color and the way it sort of covers the gray. I had another account under [email protected]. I received 1 credit before I realized that I had 2 accounts. Can I put that credit onto this account [email protected]. Also on 12/10/2020 my shipment was mailed. I never received that shipment. I called and the woman said that she would ship me a free order, that was in the middle of January. I never received the free color kit. HELP 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDonna - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom color and coverage. One of our Color Experts has sent you an email to resolve your other concerns for you. We appreciate you reaching out! |
I love the new color!I love the new brighter blonde that you mixed up. The only issue I can see, is that the sides of my hair, which is thinner on the sides, did not capture the blonde. It is not that big of a deal, and it is probably user error (me) anyways, but that was the only thing I noticed. I did not expect to receive the highlights kit because I think this color is good enough. I have not tried all the other products yet so I cannot review yet. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLouise - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Good qualityI loved how much product you receive, it was definitely enough for my long hair. While coloring my hair I did a very good job of making sure everything was covered but once it was finished I’m still seeing a few grays so this was disappointing since there was so much product. Love the smell of the shampoo and the conditioner made my hair very soft. I just did it today so I will see how long it lasts. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMichele - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Hair color / ChocolateGreat product, however, I would love the color to be a little more pigmented. I feel like, the color isn’t locking enough. It’s faded even though I leave it on longer than supposed to! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsChristelle - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Excellent and pleasant serviceI would give eSalon 10 stars if I could. On placing my order, I was assigned a colourist who reviewed, based on a photo I sent and my desired look, the colour needed to achieve this. The first colour was a little too light to colour my grey roots, and when I told eSalon this, Amelia, my assigned colourist telephoned me to discuss how to rectify this. They then sent me, free of charge an adjusted colour and checked in with me to see how it worked out. I have now placed another order and we are going to tweak it ever so slightly, just to achieve perfection. If you can’t get to a hairdresser, this is the next best thing to ensure a good colour, and it doesn’t dry out your hair but leaves it shiny and glossy. You really feel that eSalon care about how your hair and I have been so impressed by all they have to offer. 1 of 1 people found this review helpful. Did you? |
|
Lovely coloursVery good coverage but I find quite tricky to apply in spite of following the instructions very carefully. Condition of hair is great but very glad my hairdresser will be able to come and apply the next colour for me! 0 of 0 people found this review helpful. Did you? |
|
Covered grey, but a bit redI like that my grey seem to have been covered really well. However, I asked for an ashy colour, and the result seemed a bit red. 0 of 0 people found this review helpful. Did you? |
|
GoodI wish it covered more gray hair 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMarisa- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Great at home optionStarted using esalon when Covid closed salons here. When salons opened back up, I kept doing esalon since it’s a much cheaper alternative & the color looks good. I find the process time consuming & a bit messy but worth it for the savings & end result. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsTanya - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Best colour I have ever hadSalons just never got it right !! But esalon got it perfect !!!!! 5* never going back to salon again 0 of 0 people found this review helpful. Did you? |