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Custom Color Set
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66,591 Verified Client Reviews |
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Excellent colourIt came out great colour. In 4 weeks faded. Maybe it’s normal. I’m not sure what to expect. But happy overall 0 of 0 people found this review helpful. Did you? |
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Perfect matchGot it right this time. Loved the colour. Would of given it 5 stars but only covered my greys for 2 weeks. Shame because I loved the colour 0 of 0 people found this review helpful. Did you? |
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Arrived damagedMy hair color package was damaged through shipping, the bottle leaked and I’m not sure if I should still try and use it? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandy- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Good conditionThese colours definitely leave my hair in better condition than shop bought hair colourants. Feel a bit expensive but maybe worth it given the continuing good condition my hair is showing. 0 of 0 people found this review helpful. Did you? |
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Not sure about the colourThe packaging and instructions are all great . Not lasting as long as I expected though . I shall stick with it for now though . 0 of 0 people found this review helpful. Did you? |
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Great colourI loved The colour that The colourist chose for me. What I didn’t Like was that my hair ended up being too dry after the treatment and the shampoo and conditioner sent weren’t enough to nutrient my hair. 0 of 0 people found this review helpful. Did you? |
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Still have fade linesI love the color blended for me and how it makes my hair feel considering how damaged it is from bleaching. But something's not right with only after a couple washes in a weeks time that my roots have faded. The lines are so apparent between the colored strands and the newly grown roots. Still have some tweaking to do. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsWe’re sorry to hear that your hair color is fading faster than you expected, Marylouise. Your order is fully backed by our Color Happiness Guarantee and we will work to find a solution for you. Please look out for an email from our team. |
Love the product but...I absolutely love the color but, the color just doesn't stay long at all! I started to turn gray in less then 3 weeks. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPamela- We’re sorry to hear that your hair color is fading faster than you expected. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We really appreciate your feedback and the opportunity for us to make it right! |
Good colour coverageCovered all greys. 0 of 0 people found this review helpful. Did you? |
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Perfect!My stylist changed my color slightly because the original one was just a tiny bit too dark and it was a perfect match! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you for your feedback! Our team of licensed colorists love being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |