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Custom Color Set
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66,591 Verified Client Reviews |
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The closest to my natural color everThe pros: My hair feels soft and clean (no gunk residue), it is demi-permanent (which I prefer), it 100% covered my grays, there is no trace of orange or red, my hair is very shiny, and the color is the closest its been to my natural hair color probably ever - which I've tried (unsuccessfully) to achieve from box color many times. The cons: It was quite a bit messier than I’m used to (but I didn’t stain anything, so that’s ok). And it is very dark which isn't necessarily a con, I’m just still getting used to it. Overall - I'm pretty darn impressed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLauren - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
The colour has become too dark on the lengths and the grey roots are not catchiThe colour has become too dark on the lengths & the grey roots are not catching much of the dye. I would like to put a hold on my order for a few months so the dark ends can fade, until September. I will then change the colour and ask for more grey coverage. Thank you 0 of 0 people found this review helpful. Did you? |
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Great product, covered grey completely !! Color was spot on !My hair looks great, applying color on the back was a bit challenging, however I'm satisfied with the product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynda - We’re pleased to hear that you’re enjoying your custom color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Geart stuffJust wish it didn't smell so bad! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Bobbi. Thank you for your honest review. I wanted to mention, that we do offer a demi permanent solution that contains no ammonia! Our team of licensed colorists are always happy to help make adjustments to your color. We are excited to continue working with you! |
GrayUnfortunately- my gray hair is not taking the color very well- while overall - I really do love the product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobin - We’re sorry to hear that your hair color is not covering grays as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
ok for a touch upI was rather unhappy receiving only the root touch up kit (I was previously given color sets which contained bottles for my roots and ends). My color has a heavy red/violet tint to it so it fades and with REALLY long hair I prefer to color all of my hair to help refresh the red/violet tone. I was hoping during the final rinse using the extra color it would refresh the color overall, but it did nothing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
PackagingThe color bottle opened and there was color all over the place. I have not used it yet, hope it has not gone bad 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRosie - Thank you for reaching out! Our eSalon Color Happiness Guarantee is something we always stand behind. Please keep your eye out for an email from us for your next steps! |
AinaThanx. Really great color,but dim. 0 of 0 people found this review helpful. Did you? |
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Hair colorI love the color but I still have some areas that aren’t holding the color very long 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRenee - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Hair colorMy hair is not taking the color it washes out by the 3rd week and it don't make any sense to spend that money I am a senior and live on a fix income 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnn - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |