66,591 Verified Client Reviews |
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Feels a little more luxuriousI saw a few messages from my stylist to confirm my requirement, however unfortunately due to illness and other things I didn't reply. My stylist issued my colour to me and it arrived in a fab box all neatly laid out and labeled, with everything you would need to colour at home. However, with this set you get stain guard, stain remover and shampoo, rather than just gloves and conditioner like you would with a shop bought. The instructions were very clear and the process took me little over 30 minutes from start to finish. My hair although nearly black which was the problem, now has more warm brown tones making me look less washed out. The colour is even and I am really happy with it. Due to not colouring for 2 weeks since arrival i have logged on and easily changed my next shipment date. Really easy to change desired colour. Over all 5 ***** 0 of 0 people found this review helpful. Did you? |
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how do i change the colour?I want to lighten the colour you sent me. It's too dark. I can't figure out how to do that on your site. 0 of 0 people found this review helpful. Did you? |
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pleased with itHappy to have this option great first service for lost cost find the reordering is a tad expensieve but would order again ,as i get my colour mixed 0 of 0 people found this review helpful. Did you? |
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Really goodPerfect colour may try different colour eventually in couple of months but this product and color is amazing 0 of 0 people found this review helpful. Did you? |
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Too close in color to my highlights. Use the color on roots only.Too close to nightlight color. Would prefer an ashy low light. Haven't had to do nightlights since April. Color is too one dimensional. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Great productThis product is great and very affordable and wonderfully convenient!! The only negative is that is seems to fade a little quick, but that’s not going to make me cancel. I’m very satisfied with the product. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsStacey - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
I loved the colourGreat colour to start off with and pretty good grey cover. But it fadedtoo quickly despite usi colour protect products. 0 of 0 people found this review helpful. Did you? |
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love the productI think I need to tweek the color a little 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love the product but don't buy if you live in Canada!Great product and salon quality but have endless shipping issues from the US to Canada. Would love to find a Canadian source for this rather than deal with shipping hassles. My last order is being held at a courier across town and I have yet to pick it up. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLarissa - We’re truly sorry for any inconvenience and appreciate you sharing your feedback. We take our clients' feedback to heart and continue to improve our products and service each and every day. We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Root care and brassinessI feel like my root color doesn't last long. Also, the color seems to turn brassy looking after a short amount of time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |