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Custom Color Set
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66,591 Verified Client Reviews |
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Great colorI been using this for over a year. The color is great . My only thing I don't like about this company the packaging should be earth friendly . Too much plastic . All the paper product is way too thick. Come on eSalon do your part in helping the earth. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Glenda, thank you for your feedback! Over the years eSalon has put in place many practices to reduce our packaging and become a more sustainable company. To hear more about our recent efforts, you can check out the article on our website titled "What Does Sustainability Look Like at eSalon? Happy Coloring! |
MY COLOROK, I loved the color and the feel of my hair, The only thing I do want to mention is how much my scalp itches after I color my hair. Is there something I can do about the itching. IT usually only happens a t late at night and when I'M really tired during the day, THANK YOU, Mary K. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Mary, Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom Dark Blonde. You could be allergic or sensitive to one of the ingredients. We would recommend giving us a call so you can speak directly with a colorist. We look forward to the next opportunity to delight you! |
Not too badThe process was fairly simple. I really liked the color. The only real issue I had is that it faded after one shampoo. I’m not sure if that’s the hair dye or if my hair just doesn’t absorb this color well. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCrystal- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Beautiful colorLike many people, I "discovered" eSalon at the beginning of the pandemic. I have been extremely happy with their products. The results are on par with what I used to spend a fortune on at my salon, and I appreciate the ability to work with the colorists here to fine-tune my color. I decided to go a bit darker this time (with auburn undertones). The color turned out beautifully as always, and my very thin, fine hair was in good condition afterwards as per usual. Unfortunately, the color was ruined by the Light Set that was selected for this color. See separate review for that. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
I have noticed the same thing.The cheaper products last longer, the grays around my face, the little hairs last a couple weeks. That doesn’t happen with the cheap OTC stuff. Please help. I have been using this for years and loved it, but disappointed lately! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Colour turned out beautiful although warmer than I thoughtI really like the colour of my hair although it turned out a bit warmer and with more of a red undertone than I thought. The instructions were great although dividing my hair in 4 sections with long and heavy hair and pinning them up was not doable as it is just too heavy and bulky to work around so went in more sections. Other than that I am absolutely happy. Brush that was supposed to come with my order was missing but the colour still turned out fine and it's even and not patchy. 0 of 0 people found this review helpful. Did you? |
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Wrong colourThe product itself comes in a great package with everything you need, however communicating what I wanted was difficult. I asked for a cool ash colour and received a warm almost auburn shade. There is no way to know what colour they have sent as there are no details on the package besides your name so it's all a surprise once it's applied. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicole - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Was great for a few weeksThe color was perfect and it covered my grays well. The packaging and instructions were great. The customer service was great. After just a couple weeks the gray's started peeking through and now (halfway before I'd usually touch up) my roots need retouched badly. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Superb!I’m very particular in everything I do. I deliver high standards in my work and expect high standards in return. This coupled with being a natural cynic means, in short, that I am a customer service nightmare. Products or services which over promise and under deliver are a particular bug bear of mine Therefore, it was as much of a surprise as a pleasure to give five stars here, which doesn’t even do the product/service enough justice! The hair colour arrived in lovely packaging, which made what is usually a chore a complete treat. It felt like receiving a present, but without any strings attached. Mood. The stain guard and remover were fabulous additions, something which you do not get in high street dyes. Usually I put moisturising cream around my hairline, which doesn’t work and means everyone knows I’ve dyed my hair, which is a complete liberty when I’m trying to pass as ten years younger. Can hardly say I haven’t coloured it when I have a one inch brown halo around my face, can I? The box contains two pairs of gloves which fit snugly and weren’t flimsy. The ones in shop bought boxes are thin and appear to be made for someone with hands not dissimilar to those of Peter Shilton. Surely, I thought, there’s got to be a snag! Nothing can be this good. Can it? I smugly awaited the results, feeling certain the coverage would be poor and my cynicism would be justified. Mais, non! The coverage was the best out of all the home dyes I’ve ever used and less messy too. The consistency of the colour was also really user friendly and so by the end I didn’t look like an entirely different ethnicity, which always helps (Because in this day and age of wokery, before you know it you’ll be lynched for black fishing, a la Jesy Nelson. It’s a minefield! To conclude, I’m a convert and you’ve just got yourself a new customer. Thank you. 0 of 0 people found this review helpful. Did you? |
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My hair has been color corrected by the last formulaWhat can I say. My hair was and unnatural red from the first color. The second corrected formula was good for 4 days. Now my hair is orange in the sunlight! I can't say these colors work well. I'm really sad. I'm 65 years old with BOZO THE CLOWN ORANGE HAIR! NIX THE ABOVE. My colors is good after the last formula correction. 0 of 0 people found this review helpful. Did you? |