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Custom Color Set
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66,591 Verified Client Reviews |
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I thought it was just my hair!But reading reviews, it exactly coincides with a reported change in the formula! My color used to last so long and now I have been leaving it in longer and still having gray roots. Please change it back! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsBridget - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
BeautifulIt's great color at first. Hair is healthy and looking. It does seem to fade quickly. But reds usually do. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAva - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee! Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Did not OrderedI have canceled orders for a while and you keep taking my money out and send the product any way you need to stop this order and put my money back into my account thank you P Brown from Ocala fl 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - Thank you for reaching out to us here at eSalon! Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Great color, easy processMy mom turned me on to this product. Store bought products don’t come close to the quality of E Salon. Easy directions to follow and looks like you just came out of the salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Gina, We're thrilled to hear that you're enjoying the Dark Brown (Pearl Golden). We look forward to our next opportunity to delight you! |
Very goodI love the product the only thing is the postage. Because i m in canada its always late so had to go back to the box 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane - We're so happy to hear that you're enjoying your custom color! Everything our clients’ say is truly valued and we hope to craft your color again in the future. |
It's probably my fault..not the colorI am not very good at coloring my hair. It looks like my roots are a different shade than the rest of my hair. Due to not feeling well, I just used my Nov 22 color on Dec. 15. I like the color and have not used the other products yet. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristine - Thank you for sharing your feedback! Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My colorLove the color and the way it covers my gray. Also love how I can "tweak" the color and the timeframe anytime I'd like. My color is not lasting like it used to. Three weeks and it's washing out. I see I'm not the only one with this issue. What can you do ESalon!!?? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Allison, we’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Colour not lasting more than 3 weeksI have to agree with some of the clients' reviews. As much as I love the colour of my hair, I find that it doesn't last as long as it used to. I thought I was the only one that felt this way but, it looks like something has changed for sure! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEmy - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Color was perfectI loved the color but it did not cover the grey well; especially around my face. This is the only complaint that I have 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMartha - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
I liked itThis was good but it was weird doing my roots one color then adding the other color afterwards to finish 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thanks for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |