|
Custom Color Set
|
66,591 Verified Client Reviews |
|
Sort by: |
|
Coloring rootsSince I am just covering my roots I find if I use the whole bottle I'm wasting a lot of color. This time around I evenly mixed the color and developer, tightened the caps to use a second time so mot much waste. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsRae - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts. Please let us know if there is anything else we can do to help! |
Long lasting NO LONGERI haven't posted a review since 2016 and after reading more current reviews I am inspired to update my experience after years of product changes. My colour is barely lasting 3 weeks. I have started buying pigment at Sally's to use between colouring which has become far more frequent. Like many others experiencing this issue, I too thought that it was just me or that it must be because my gray is more prevalent (which is the objective of colouring, right). I have loved eSalon for so many years but, at this point, I'm better off spending more money supporting my stylist and having truly long lasting colour. I hope the colourist's figure out how to improve the formulation and/or bring back the old that was longer lasting in the beginning. So I can continue to support y'all. 😊 The fourth star is for the great customer service and the exceptional correspondence from the colourist's who do a phenomenal job of personalizing hair colour through photos and customer description. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLisa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
I agree about the changes not doing well for gray coverageUntil I saw the other recent reviews, I thought my gray was starting to be persistent on their own. I absolutely agree that now, after their color formula changes and after only 2 weeks, my grays come in strong. I usually color every 3 weeks. The grays that come in after 3 weeks with the previous formula were not as obvious as the grays that are now showing after just 2 weeks. Very disappointed and expect to see a change back soon. 115 of 116 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCynthia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Great serviceI love the color that I picked except it was a tad darker then I wanted the colorist immediately changed it to a lighter color. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Terri! Thanks so much for your feedback! We are so very happy to hear that our color specialist was able to help you achieve your desired shade! We appreciate you sharing, and Happy Coloring! |
LOVED ITThe only problem I had, was the aroma was pretty strong! Even though there's no harsh chemicals, it still was overpowering! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMarysol - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
THE BESTNever going back to the salon for a coloring again! I am so thankful that I found E Salon, I was coloring my hair with Big Box Store hair color kits, doing okay, however still not 'just right'. I was just getting by you know? I had chosen to color myself after a total disaster at the salon which left my hair jet black - which is not even close to my natural light brown, with golden highlights hair color! I was horrified, not to mention the damage that was done to my hair, plus trying to get my hair back to brown, is even more damaging to hair. It's been a rough salon road, so, I just began to color at home. I did okay, however, i knew it wasn't what I wanted. So I was thrilled when I saw an Ad for E Salon and what they had to offer, I decided to give them a try and have been a dedicated customer since. Never a disappointment! OMG!!! The first time I colored my hair, I cried, is was unbelievable how I was my REAL color again!!! And so easy to use, way easier than the off the shelf kits I had been using. E Salon has top of the line customer service too, great service, great insight for your coloring needs and an awesome website with fun and helpful information. Thanks E Salon - You are The Best! 5 of 6 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMichelle - Thank you for your feedback! We are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home and we look forward to blending your next color soon |
Nice colour but root and ends very differentThe colour is just like I asked for ends, but the head/roots is a much different colour. Maybe I didn't do it correctly. However I still really like it 0 of 0 people found this review helpful. Did you? |
|
forgot instructionsmy box didn't come with my instructions. so thankfully i could view them on my account but next time id prefer to have them with my order. other than that this is perfect! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHailey - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color! However, we're sorry to hear your instructions were missing from your kit, but glad you were able to locate your instructions from your eSalon account. We appreciate you sharing, and Happy Coloring! |
White Roots in Orange County.So my orders never arrived before Christmas and still haven’t. I was so disappointed I had to see people with my white/ gray roots showing and my hair color dull. . What can I tell you I’m a little vain. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsEneida - Thank you for reaching out! We're sorry to hear your order hasn't arrived. Please keep your eye out for an email from us, so we can make this right! |
Like my hairIt doesn’t dry my hair 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Rosemarie, We're thrilled to hear that you're enjoying your custom Dark Brown (Pearl Golden). We look forward to our next opportunity to delight you! |