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Custom Color Set
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66,591 Verified Client Reviews |
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No cover gray gairI like the color but it doesn't cover my grey hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTizita - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
I love this so far.I'll keep an eye on my roots. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsValeisha - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Much betterLove the color and that it does not fade fast but immediately after dying my hair I still have quite a few grays. 0 of 0 people found this review helpful. Did you? |
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These people know what they're talking about!!I had bought a boxed color by a well known name from a well known store. What I didn't know was this brown color I liked so much had red in the formula! I have known all along that I cannot have any red in my color. My hair sucks it up and I get .... "fire roots"?, if that's the right term. I went online searching for an answer to how I get out of this mess. I didn't want to go to a salon, not knowing what they would charge, but knowing it wouldn't be cheap. That's when I found eSalon. The girl I spoke with spent time with me explaining exactly what happened and how it could be fixed. The color kit I got didn't cost extra. It was exactly what I pay now. There were no consulting fees or charges for the time on the phone, and we did spend time. She wanted to be sure I felt confident in doing the color and I could call any time. This company needs to be very successful so it is around a long, LONG time. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Kimberly! Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. Feel free to reach out at any time, we're always happy to help! |
Great color application. Not a bad odor. Easy applicationGreat except need better gray coverage. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Mary! We truly appreciate your feedback. Upon reviewing your profile, we see that you've submitted a request for an adjustment and one of our Color Experts has started working on a new color for you! We're excited for you to try your new color. Please let us know if there is anything else we can do to help! |
Perfect Hair ColourThe first colour I ordered was too light. I took a photo of my hair and regrowth and then asked for a better match. The colorest got it 100% spot on I love it. Matched better than my regular hairdresser. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTamara - Thank you for your feedback! Our team of licensed colorists love being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We look forward to blending your next color soon! |
Gray hairsEasy to use, but after 3 washings grays at my temples are showing, next time I will let them process longer. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandi - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Excellent coverage and colorI was using Madison reed for a while but, the color faded way to fast .it was pretty frustrating. I am very pleased which esalon, and will continue using it. The staff are helpful and very knowledgeable. Thanks guys for doing such a great job!!!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Anita, thank you so much! This kind of feedback is very rewarding! We are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Nice colour, didn't damage hair, lasts a long timeThe colour came out really multidimensional and nice. A bit too much packaging though. I don't really care about "unboxing" my hair dye. Also, I wish I could order 1 bottle at a time, not 2. One was enough to do my whole head so basically every shipment lasts 3+ months and each bottle works out to be the same price as drugstore brands. Customer service good. Would recommend for beginners. Didn't horrify my hair stylist when I went back to her. 0 of 0 people found this review helpful. Did you? |
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Nice Colour but..I was super excited to try this out, I'd been spending hundreds on going to a salon for my hair to just feel awful a few days after and I wanted to give my hair a bit of a break so went with a darker ash blonde. I love the colour on my ends, the ashy colour is so lovely, but my roots are significantly lighter than the lengths and have a strange auburn/orange/red tone to them. I'm a little panicky and I'm now wondering if I should have gone little darker to be more in line with my natural root colour. 16 of 18 people found this review helpful. Did you? |