66,591 Verified Client Reviews |
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Darkest BrownColor is holding good, softer hair, only drawback was the grey creeped through to fast. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTaunya - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Pre color spray,I'm sure I'd have loved it, but the spray bottle wouldn't spray. I'll have to get a little spray bottle to put it in for next time. I'm changing my rating because they are sending me another bottle with my next order at no charge! I love when companies take care of their customers, it shows they really care about us. Thank you for doing this. 0 of 0 people found this review helpful. Did you? |
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Seems differentPro: Other than spending a fortune at a salon, eSalon color has by far been the best product I've used on my hair. Pro/Con: I love the try it on function for the Aura colors. It would be awesome to have that same function for the esalon coloring as well. Con: My grays don't seem to stay covered near as long anymore. Not sure if that's due to a change in their formula or a specific ingredient or what but I will give the pre color balancer a try when it is back in stocks, hopefully that helps. Con: I would Love to see esalon offer text messaging as an option for upcoming order reminders. It is so easy for me to miss the email and forget to change my order before it ships if needed. Overall, I think this is a wonderful company with evolving products, flexible delivery options & great customer service and I hope they continue to thrive and keep prices down for us. P.S. I would like to suggest we receive free shipping on all Autoship plan orders. TY 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarrie - We truly appreciate your feedback and take every word to heart! We are also so sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
colorIts darker than the medium blonde but I like it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTerry - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Lovely resultsNot quite as ashen as I wanted but that’s probably to do with my underlying colour. Notwithstanding, the results were very nice 0 of 0 people found this review helpful. Did you? |
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You finally got the formula to cover gray heart.So, ALL my previous orders have never colored my gray roots strong enough. I have black hair and stark white/gray roots. Your previous formulas left my roots with a pink halo- kind of embarrassing really! On the last application received in February, it finally covered all my grays nice and dark. I have NEVER done anything differently prior to applying it. There are never products in my hair except for just shampooing (no conditioner) the day prior. So, something in your formula was done better. Please continue to send me that perfect formula, because I feel I wasted my money on all previous terrible pink halo looking orders. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsChristina - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Best hair color ever usedYes, going to the salon is great. But sometimes it just doesn’t fit into my budget or time. I came across an ad on social media and decided to give it a try. The ingredients to the hair care and color is what helped me make the decision - as we all know shopping online can be iffy. I’ve used this company for several months now and no plans to stop. I love the personalized box and I receive everything needed for my coloring job. They think of everything needed down to the sticker to hold up the instructions. I am able to send feedback to my stylist as well as make order changes easily. Everything is so simplified. My hair is healthier than ever and the color and shine are unmatched. Five stars just isn’t enough. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKathryn - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Love Love clottherI have VERY SHORT HAIR. ANY SMALLER BOTTELS 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I got the product !I got the beautiful product but, it’s not your fault, my stubborn grays are too stubborn. Don’t think I’ll find any hair color that works. However I loved the shampoo and conditioner. I will cancel the hair dye but continue the shampoo and conditioner. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSaundra - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Darker colorI loved the cor before but wasn't covering my gray hair. They changedd the forma and it seems darker than the loriginal light brown . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJill - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |