ONE SHIPMENT
Whether you want color, hair care products, or both, you add to your plan what you want and schedule when you want it. Then we send everything to your door in one box. Add as few or as many items as you want.

SAVINGS GALORE
Receive 20% off all autoshipped items — that's right, every single one. Plus, get free shipping on orders over $42.

OH-SO FLEXIBLE
You're free to add, skip, or cancel any item in your plan.

To adjust the delivery frequency of your product plan:

1. Log in and go to My Account in the upper-right corner of the screen. On mobile, this menu will be found at the top left of the screen.
2. Select "Upcoming Order." .
3. Click the arrow underneath "Color Frequency."
4. Use the "+" and "-" icons to adjust to your desired frequency, and then click "Done."

Add any hair care item to your plan as a one-time addition or receive 20% off when you autoship. Plus, receive free shipping on orders over $42.

To add items to your plan:

1. Select "Hair Products" in the top-left corner of the screen.
2. Click the product you wish to add to your plan.
3. Under "Purchase Options," select how you would like to purchase the item. You can ship the item immediately, add the item as a one-time addition to your upcoming order, or autoship the item by adding it to your plan for 20% off.

Note: You can add, skip, or cancel any item on your plan, by selecting "Upcoming Order" in your account and clicking on the "Edit" button next to the desired item.

To remove a product from an upcoming order:

1. Log in and go to My Account in the upper-right corner of the screen. On mobile, this menu will be found at the top left of the screen.
2. Select "Upcoming Order."
3. Select "Edit" next to the individual product you wish to remove.
4. Select "Remove From Plan" to discontinue autoshipping the product, or "Skip It," to remove the product only from your upcoming order.

To adjust the schedule for your plan:

1. Log in and go to My Account in the upper-right corner of the screen. On mobile, this menu will be found at the top left of the screen.
2. Select "Upcoming Order".
3. Click the arrow underneath "Ship Date".
4. Select the date you would like your order to bill and begin processing.

You may also opt to skip your upcoming order or change your plan frequency, as well as removing or skipping any individual products from your plan by selecting "edit" next to each product.

If you would like to turn off your product plan:

1. Log in and go to My Account, in the upper-right corner of the screen. On mobile, this menu will be found at the top left of the screen.
2. Select "Upcoming Order."
3. Click on "Turn Off My Plan," located at the bottom left of your plan list. Follow the prompts.

NOTE: You can opt to remove or skip any individual product within your plan by clicking on the "Edit" button next to the item.

To restart your plan and receive 20% off any hair care item:

1. Log in and go to My Account in the upper-right corner of the screen. On mobile, this menu will be found at the top left of the screen.
2. Select "Restart My Plan."
3. Re-add any previously purchased products by clicking on either "Autoship" or "Add one-time" next to the product name, or click on "Shop All Hair Products" located at the bottom of the page.

Free shipping will be automatically applied to any one-time or autoship order subtotaling $42 or more. Products can be added to your upcoming order up until midnight before the order is set to ship. Your Upcoming Order page displays whether you have qualified for free shipping, or the amount that is required to reach the free ship threshold.

Have questions? Give us a call at (866) 550-2424 Mon-Fri, 8am-6pm PT or Sat, 9am-5pm PT

Nope! We’re all about keeping it custom, so just like your color, you have options when placing an order! You will have two choices when ordering, either joining our Color Plan or ordering a single Color order. If you decide to place an order and be on our Color Plan, you’ll see information about our recurring service during checkout. This just explains that you can pause, modify or turn off the service at any time through your account or by giving us a call. You can also choose single shipment options if you would like. The biggest advantage of our hair color plan is that you receive 20% off of every order. The decision is completely up to you!