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I am naturally a coppery redhead, but as I have gotten older my colour has faded to more of a dark blonde. Every month or so, I dye it a bright copper colour from the pharmacy, but the vibrancy fades within a week and my roots grow through pretty quickly as well. I tried this for the first time today (I am about 2 weeks away from dying my hair for the first time with the eSalon colour). It smelled gorgeous and applied really well. My hair felt a little dry and stiff after I had rinsed it but the finished result was shiney and brighter hair (which still looked natural). I look forward to seeing if the vibrancy increases next time I use it.
Keeps my hair looking bright red for so much longer, only issue is it runs out of the bottle quickly so sometimes I get more product than I actually need other than that amazing product.
This stuff was completely different than I expected -- but not in a bad way. I was expecting for this to be an after-the-shower kind of gel of some sort but you do use this in the shower. It goes on between shampooing and conditioning. When I went to squirt it out I was super surprised that it is pretty liquidy -- so just e aware of that before you squeeze too hard or something. Once you run it through your hair it thickens which is weird but kind of cool. I soon realized it was similar to a 2 in 1 kind of mixture. It got very soapy but when I rinsed it out my hair felt very smooth.
7 of 10 people found this review helpful. Did you?
I like the coverage of this product, but I dont really like the mess. Around my fingernails get discolored. I guess if I used gloves it would be fine, but that seems like a lot of work to wash my hair. Maybe that would be worth the coverage I get from using it. Overall I like it and recommend it.
Did not give this a full five star rating as I ordered a color too light to make a difference in my hair. Will rate again when I receive a correct color
I have to combine this with red to try to get auburn tone. Still not exactly what I am looking for. This is a great product, so I wish you would expand the shades you offer, specifically an auburn tone
Red/copper tints always seem to fade more quickly - I've been wishing for something to lift and renew the vibrancy of my colour between treatments - now I only know it's time to do it by the roots (which aren't as starkly different either!)
Dana - We're truly sorry that our [product name] did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
POSTED BY:
eileen G.
March 12, 2016
had problems
Reviewed Color: Golden
POSTED BY:
eileen G.
March 12, 2016
this turned my hair orange, but I found out I was using it too often. I used it after every wash. now I use it every 3rd wqsh and it's fine
Delia - Thank you for your feedback. We apologize for the disappointing experience you had with our color enhancing treatment. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Gabriella
April 26, 2025
Too liquid
Reviewed Color: Red
POSTED BY:
Gabriella
April 26, 2025
Very bright and good for a colour refreshing, but i think is too liquid and u have to use gloves
Hi Gabriela! We are sorry to hear the Tint Rinse didn't meet your expectations. Please check your emails, we got back to you to help you further.
POSTED BY:
Rocio B.
April 23, 2025
This rinse made my hair frizzy
Reviewed Color: Dark Brunette
POSTED BY:
Rocio B.
April 23, 2025
It didn’t do what it says it does. My hair was frizzy, dry and color didn’t improve. I was looking forward for this product to work, since my ends start getting dry after 2 weeks and hair color start losing its shine. Also, can’t find instructions on how to apply. It doesn’t say what amount to apply, it’s supposed to be a rinse but it’s foamy like a shampoo would be. It left my hair worse than what it was. I forgot to cancel it after my first bottle so I received a second one that I won’t use. At least for me, it didn’t work.
Hello Rocio,
We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Claire I.
April 6, 2025
Didn’t use
Reviewed Color: Golden Mahogany
POSTED BY:
Claire I.
April 6, 2025
Was so disappointed in custom colour I didn’t bother with this
Hello Vanessa,
We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Rebecca Y.
March 10, 2025
ORANGE
Reviewed Color: Copper
POSTED BY:
Rebecca Y.
March 10, 2025
This will turn your hair, especially your roots, bright orange. The color you apply after it doesn't take out all of the orange. Do not recommend unless you want red-orange tones. I asked for light brown hair, I don’t know why red-orange would EVER be recommended as a color fill for light brown. I wish I had followed my gut instead of “trusting the process,” because this color couldn’t be further from what I wanted. I like almost every color on my hair. You all happened to find the one color I cannot stand. What a waste!
Jennifer - We're truly sorry that our Tint Rinse (red) did not provide the result that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Rebecca G.
February 25, 2025
messy
Reviewed Color: Red Neutralizer
POSTED BY:
Rebecca G.
February 25, 2025
I think this is messy to use and didn't really add much to my color.
Rebecca - We're truly sorry that our Tint Rinse was not what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kim T.
February 22, 2025
Not for highlights
Reviewed Color: Red
POSTED BY:
Kim T.
February 22, 2025
This product was recommended to me however it turned my highlights red! Not sure why they were recommended to me. Perhaps I misunderstood.
Kim- We're truly sorry that the Tint Rinse was not what you expected. We have reached out to you via email. Keep an eye on your inbox for more details.
Hello Susan,
We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Debra J.
February 7, 2025
Never used product
Reviewed Color: Blonde Neutralizer
POSTED BY:
Debra J.
February 7, 2025
Salon does not have an area on their website for unordered returns. Very disappointing
Hello Debra,
Thank you for reaching out! We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Deb A.
February 3, 2025
Tint rinse
Reviewed Color: Golden
POSTED BY:
Deb A.
February 3, 2025
Messy and stains everything it touches. Have to really scrub bathtub to get color off
Deb - We’re truly sorry that the item did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Lisa K.
February 1, 2025
Too burgundy
Reviewed Color: Light Brunette
POSTED BY:
Lisa K.
February 1, 2025
I found this gave my hair an artificial burgundy shein. Not for me.
Lisa - We're truly sorry that the Tint Rinse didn't work like you expected. We have reached out to you via email. Keep an eye on your inbox for more details.
POSTED BY:
Alana F.
January 30, 2025
No product
Reviewed Color: Blonde Neutralizer
POSTED BY:
Alana F.
January 30, 2025
I have never received a shipment. What has happened? Do you actually have products?
Alana - We are so sorry to hear that! We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Meleah R.
January 21, 2025
A waste of money
Reviewed Color: Golden Mahogany
POSTED BY:
Meleah R.
January 21, 2025
I didn't like this at all. It didn't brighten existing color nor blend grey either.
We’re truly sorry that our product did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Sherryl F.
January 5, 2025
Not for me
Reviewed Color: Blonde Neutralizer
POSTED BY:
Sherryl F.
January 5, 2025
The tint rinse made my mids and ends grayish purple( my hair has been lt blonde for 30years I wanted to go a little darker ( golden blonde). My roots ate golden with grey showing and ends grayish purple... they've had 3 tries to fix it. They didn't bother on this shipment, so I'm canceling my esalon autoship, very didpleased...
Sherryl - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help!
Bernadette - We're truly sorry that our Tint Rinse was not what you expected. We have reached out to you via email so, keep an eye on your inbox for more details.
POSTED BY:
Madeline D.
December 12, 2024
Okay
Reviewed Color: Golden Mahogany
POSTED BY:
Madeline D.
December 12, 2024
They had me use this before my actual color to give my hair a good base I guess? My hair came out super splotchy. If you like dimension in your hair, it's probably not the way to go. Unless you like your hair being all the same color without highlights/lowlights. It would probably work better on dark hair.
Madeline - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Gloria M.
December 5, 2024
Did not work for me at all.
Reviewed Color: Golden
POSTED BY:
Gloria M.
December 5, 2024
My hair is a light black, and the dye or this additive did not work.
Hello Gloria,
We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lori S.
December 3, 2024
Adds shine but doesn’t add any color
Reviewed Color: Golden Mahogany
POSTED BY:
Lori S.
December 3, 2024
I ordered this to use on my roots in between (temporary) tints at the salon. The tint my stylist used (a similar golden mahogany) lasted for about 2 months. This tint didn’t cover grays or my natural color at all for any amount of time. I even tried it a second time and left it on for much longer. My hair was shiny afterwards and looked healthier, but the whole point was to color my hair. It had the right label and looked like the same color coming out of the package. It was really watery, though? Did I get a defective product?
Lori - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email. Keep an eye on your inbox for more details.
POSTED BY:
Tetiana K.
December 1, 2024
The shade is different from the actual colour of the tint
Reviewed Color: Red
POSTED BY:
Tetiana K.
December 1, 2024
After the unsuccessful dyeing, I applied the provided tint. While the color of the tint seemed promising, the result was disappointing—definitely pinkish, not orange as expected.
Tetiana - We're truly sorry that our Tint Rinse (Red) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Freya R.
November 30, 2024
Didn’t see a difference
Reviewed Color: Copper
POSTED BY:
Freya R.
November 30, 2024
I have natural copper hair, and I’ve colored my hair auburn. When I used the copper I didn’t see a difference - maybe it’s because I have natural undertones of copper. Also note that it is a shampoo, and not a hairmask.
Sheryl - We're truly sorry that our Tint Rinse was not what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details.
POSTED BY:
MARILYNN C. S.
November 5, 2024
Please dilute!
Reviewed Color: Golden
POSTED BY:
MARILYNN C. S.
November 5, 2024
It would be great if you keep off the very ends of hair!
Marilynn - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Lisa S.
October 29, 2024
Leaves my hair feeling stiff and a little dry
Reviewed Color: Copper
POSTED BY:
Lisa S.
October 29, 2024
I like the color deposit, but I don’t like how my hair feels after using the tint rinse. I do follow the directions on the tube and even leave my conditioner in for a couple of extra minutes, but the stiff feel of my hair after is not worth it. I think a more conditioning tint rinse would be great.
Lisa - We're truly sorry that our Tint Rinse (Copper) did not provide the end result that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Ronnie - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Jane - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Nicole T.
October 14, 2024
Didn't make much of a difference on orange tones
Reviewed Color: Blonde Neutralizer
POSTED BY:
Nicole T.
October 14, 2024
I wish I could get a blue tint rather than purple. I struggled with very orange tones and the purple did not make a difference at all
Nicole - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Pam P.
October 11, 2024
Not received
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Pam P.
October 11, 2024
I never received this product..J was rold it would be sent but o received 2 of the blonde neutralizers
Pam - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Melinda P.
October 9, 2024
Awful
Reviewed Color: Golden
POSTED BY:
Melinda P.
October 9, 2024
Turned my hair orange. Save your time and money. I also had to purchase Ooops to fix their mistakes with zero help from them.
Melinda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Allison S.
October 2, 2024
Too Brassy
Reviewed Color: Copper
POSTED BY:
Allison S.
October 2, 2024
The rinse did what it was supposed to do but, it was too orange for me. I gave it to someone with darker hair and she loved it.
Allison - We're truly sorry that our Tint Rinse did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Danielle B.
September 27, 2024
Doesn’t do much…
Reviewed Color: Copper
POSTED BY:
Danielle B.
September 27, 2024
The colour is beautiful when I pour it into my hands, but it doesn’t add much depth to my hair. It’s also a very thin, watery, runny consistency - so it’s difficult to use. I’m quite surprised at all of the 5 star reviews to be honest. I keep using it in the hope it’ll grown on me but don’t think I’ll be buying it again.
Hi Claire! We are sorry to hear the Tint Rinse didn't work for you. Please check your emails, we got back to you to help you further.
POSTED BY:
Kari A.
September 21, 2024
No difference
Reviewed Color: Light Brunette
POSTED BY:
Kari A.
September 21, 2024
I tried leaving this in double the amount of time, triple the amount of time and then quadruple the amount of time and saw no difference anywhere in my hair.
Kari - We're truly sorry that our Tint Rinse is not what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Miroslava H.
September 17, 2024
made my hair dry
Reviewed Color: Red Neutralizer
POSTED BY:
Miroslava H.
September 17, 2024
My hair was so tangle and dry that i just couldn't continue using it see if it had any benefit in the long run.
Miroslava - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Miroslava H.
September 17, 2024
dry and tangle
Reviewed Color: Dark Brunette
POSTED BY:
Miroslava H.
September 17, 2024
My hair was so tangle and dry that i just couldn't continue using it see if it had any benefit in the long run.
Miroslava - Thank you for sharing your feedback. We're truly sorry that our Tint Rinse did not provide the results that you expected. We value every client, and look forward to providing you with a product that will better suit your needs.
HI Taheda! We are sorry to hear your color did nothing to your hair. Please check your emails, we got back to you to help you further.
POSTED BY:
Kimberly G.
September 11, 2024
Not sure why you sent me this
Reviewed Color: Golden
POSTED BY:
Kimberly G.
September 11, 2024
I started off with this. I’ve never been given this before. It certainly didn’t help when I called because my hair is now black/brown/gray. So much for my natural blonde hair. My husband was laughing. I was crying on the phone since I have to go to court on Tuesday. I cannot leave my home. What good did this do when I was told on the phone the color must’ve been off. It didn’t help you adjusted it from a 7 to a 10.
Kimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Cindy F.
August 29, 2024
Not a good product
Reviewed Color: Light Brunette
POSTED BY:
Cindy F.
August 29, 2024
Wasn’t happy with this product
I would’ve loved to give this a good review, but it just isn’t good
Hello cindy,
We're truly sorry that our Tint Rinse (Light Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Allison F.
August 29, 2024
Not too sure
Reviewed Color: Golden Mahogany
POSTED BY:
Allison F.
August 29, 2024
I want to love this product but I'm just not too sure it works for me. I probably won't buy this item again.
Allison - We're truly sorry that our Tint Rinse did not work out. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
sally K.
August 29, 2024
Formula changed?
Reviewed Color: Copper
POSTED BY:
sally K.
August 29, 2024
Not getting the same result as I did previously. NOT GOOD! No way to contact company to return
Sally - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kate E.
August 26, 2024
Meh
Reviewed Color: Copper
POSTED BY:
Kate E.
August 26, 2024
This provides a weird highlight that doesn’t appear natural and is very messy. Not my favorite.
Kate- We're truly sorry that our Tint Rinse did not work out how you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Catherine S.
August 24, 2024
The worst
Reviewed Color: Light Brunette
POSTED BY:
Catherine S.
August 24, 2024
Don’t use this product. Wrecked my hair. No benefit in terms of color. Just made my hair damaged, frizzy and dry. Gotta get a short haircut. And I did carefully follow the directions.
Catherine - We're truly sorry that our Tint Rinse did not work out for you. We have reached out to you via email. Keep an eye on your inbox for more details.
POSTED BY:
Susan V.
July 27, 2024
Not My Favorite
Reviewed Color: Golden Mahogany
POSTED BY:
Susan V.
July 27, 2024
I didn’t really notice any difference when using the product.
Hello Susan,
We’re truly sorry that our Tint Rinse (Golden Mahogany) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Kelly P.
July 14, 2024
Too Runny
Reviewed Color: Blonde Neutralizer
POSTED BY:
Kelly P.
July 14, 2024
This works very well. My hair color looks great, less brassy. However, it’s too hard to use because it’s very thin and completely runny. It gets all over and makes a big mess. Otherwise it works.
Hello Kelly,
We’re truly sorry that our Tint Rinse is very thin and runny. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
dean J K.
July 12, 2024
didn't like the color I chose but product worked good
Reviewed Color: Dark Brunette
POSTED BY:
dean J K.
July 12, 2024
It's very misleading- comes out way too easy almost like water but once you apply it turns into great lathery product. I was really impressed by change in texture. Felt like hair was getting good saturating product, foamy feeling but easy to blend into hair. Used after shampooing, left in few minutes rinsed and followed up with conditioner. Hair looked shinier, healthy no oily or dry residue. Warning though it definitely pours out easily when you open the cap and can leave streaks of color in shower if not careful. The only other tiny negative is doesn't really cover any grays you may have. Other than that really liked it and will continue to use. Good for general overall touch up/color refresher.
Dean - We're so happy to hear that you're enjoying the Dark Brunette Tint Rinse! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Sophie P.
June 26, 2024
Did not request these colours
Reviewed Color: Copper
POSTED BY:
Sophie P.
June 26, 2024
Didn’t use when directed however a newer recent order was also not as requested and was way too ashy and used this immediately to try and take some ash out which I did do.
Hello Julia,
We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
hannah B.
June 15, 2024
Good product but it stained bathroom
Reviewed Color: Copper
POSTED BY:
hannah B.
June 15, 2024
Loved this for awhile but the bottle split (on its own, had just been sitting on the tub not touched for a week beforehand) and leaked product all over the tub that I can't get out no matter what I try
Hello Hannah,
We're truly sorry that our Tint Rinse (copper) leaked all over your tub! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, please keep an eye on your inbox for more details.
POSTED BY:
Sarah C.
June 14, 2024
SCAM ALERT
Reviewed Color: Golden
POSTED BY:
Sarah C.
June 14, 2024
THIS IS A FRAUDULENT COMPANY. DO NOT PURCHASE ANYTHING FROM THEM.
Sarah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Jamie V.
May 30, 2024
Awful
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Jamie V.
May 30, 2024
So drying and damaging. Did nothing for the tint. Will not buy again.
Jamie - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Patricia K.
May 29, 2024
Didn't like the results
Reviewed Color: Golden Mahogany
POSTED BY:
Patricia K.
May 29, 2024
Asked for refund...don't expect one, will not happen...I guess 100% guarantee isn't real
Patricia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Marissa - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Carmen N.
May 6, 2024
Turned my hair pink
Reviewed Color: Mahogany Copper
POSTED BY:
Carmen N.
May 6, 2024
Followed directions. Used product to color correct after highlights that were too brassy put in by a professional. I explained carefully the mahogany highlights that I wanted and asked for a toner.
Ended up paying almost $300 for a different professional to correct the mess.
Hello Carmen,
We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Michelle F.
May 6, 2024
useless
Reviewed Color: Blonde Neutralizer
POSTED BY:
Michelle F.
May 6, 2024
this is useless I have no blonde my hair is darker and red...Not happy with results
Michelle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Jane M.
April 29, 2024
Its okay
Reviewed Color: Golden Mahogany
POSTED BY:
Jane M.
April 29, 2024
Not the shine I expected and didn't seem to enhance or revive my colour too well.
Hello Jane,
We're truly sorry that our Tint Rinse - Golden Mahogany did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Beverly J.
April 23, 2024
Tint rinse
Reviewed Color: Golden
POSTED BY:
Beverly J.
April 23, 2024
Couldn't tell I used it either,but my hair came out dark brown instead of dark blonde hair. Don't get it when my hair was blonde to begin with.
Beverly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Maddie L.
April 18, 2024
This is too red for me
Reviewed Color: Copper
POSTED BY:
Maddie L.
April 18, 2024
This color looked fake on me. I'm a strawberry blonde color and this was too red. Just not for me.
Hello Maddie,
We're truly sorry that our Tint Rinse - Copper did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Hello Heather,
We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Natalia A.
April 15, 2024
Very bright, silky, but doesn't seem to spread all over the hair
Reviewed Color: Red
POSTED BY:
Natalia A.
April 15, 2024
The first time I applied this one, it shined and coloured the parts where I literally smacked the colour on my hair. But I had patches of hair that didn't take in the colour although I felt like I'd massaged and spread it over all of my hair. Because red colours don't stick very well, I guess, the difference between the tint and the original colour, no matter how close originally, was quite noticeable. I had to reapply and wash my hair again before going out in public.
I really did like the brightness and the shine once it was applied to the rest of my hair.
It did wash out fairly quickly, but that's to be expected.
Stacy - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Felicity B.
April 1, 2024
Did nothing
Reviewed Color: Golden
POSTED BY:
Felicity B.
April 1, 2024
Complete waste of money - couldn’t see any difference and it left my hair feeling rubbish
Stephanie - We're truly sorry that our Tint Rinse did not work out. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details.
POSTED BY:
Janet P.
March 21, 2024
Not sure
Reviewed Color: Copper
POSTED BY:
Janet P.
March 21, 2024
Not really sure about this product. I only used once.
Julia - We're truly sorry that our Tint Rinse did not have the consistency that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Becca C.
March 9, 2024
Ruined my color
Reviewed Color: Red
POSTED BY:
Becca C.
March 9, 2024
This was a suggested product for me to purchase with my custom color and I used it according to the instructions. It really messed my hair color up. It deposited a really unattractive color very unevenly. I am so disappointed. I would never recommend this product. Now I’m trying to figure out how to get it out of my hair.
Becca - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Janet S.
March 9, 2024
Blotchy
Reviewed Color: Copper
POSTED BY:
Janet S.
March 9, 2024
Terrible product. Left blobs of color on my hair. Followed directions closely.
Janet - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Samantha L.
March 5, 2024
Adds some color - but dries out hair
Reviewed Color: Red
POSTED BY:
Samantha L.
March 5, 2024
I do think it freshened the color a bit. However, every time I used it, my hair felt like straw afterwards -damaged - even though I used conditioner and a mask. My hair never feels like that usually, and I have very short hair so it doesn't even have time to accumulate damage... I used it a few times and ended up throwing the rest out.
Samantha-We're truly sorry that our Tint Rinse made your hair feel like straw. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Hello Liliana,
We're truly sorry that our Tint Rinse (Light Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. (:
POSTED BY:
Hanna Z.
February 27, 2024
Not good
Reviewed Color: Blonde Neutralizer
POSTED BY:
Hanna Z.
February 27, 2024
The product does not work. He didn't even cope with his task a little bit. I did everything according to the instructions, but in vain. In addition, I paid for fast delivery, and the product came a few days later for regular delivery. I don't recommend it
Laurel- We're truly sorry that our Tint Rinse did not work as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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