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9,115 Client Reviews |
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Great tint for in-between. Reviewed Color: Red Neutralizer This tint keeps the brilliance in my hair until the next coloring 0 of 0 people found this review helpful. Did you? |
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Hair color Reviewed Color: Golden Mahogany Love the color at first, but it's in the red family, only issue is it fades quickly as I've found most colors in the red family do. 0 of 0 people found this review helpful. Did you? |
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Works wonders Reviewed Color: Golden Copper keeps my color vibrant and fixed the highlights that were just a little too blonde for me. 0 of 0 people found this review helpful. Did you? |
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Colour Lift Reviewed Color: Copper This product makes you hair look as though you have just coloured and conditioned it, and it only took 3 minetes 0 of 0 people found this review helpful. Did you? |
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Love Reviewed Color: Chocolate Use it 1x a week 1 of 1 people found this review helpful. Did you? |
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Great Reviewed Color: Mahogany Copper This is not the color I changed to but when I used it touch up the new color it left notes of red Mahogany highlights and my husband really liked the mix. 0 of 0 people found this review helpful. Did you? |
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I like this product Reviewed Color: Golden Mahogany Keeps my hair color through out the time until my next coloring 0 of 0 people found this review helpful. Did you? |
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Nice Reviewed Color: Red Love how it brightens up the color. Just wish it would cover grey more 0 of 0 people found this review helpful. Did you? |
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Used as toner Reviewed Color: Blonde Neutralizer I used this as a toner when going from colored hair to blonde back to color 0 of 0 people found this review helpful. Did you? |
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This is an exceptional product. Reviewed Color: Blonde Neutralizer I did not use it initially and my hair became dull and brassy. This brought back shine. My color also went back to normal. 0 of 0 people found this review helpful. Did you? |
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I liked it Reviewed Color: Red I liked it but I can't say I saw a lot of difference after using it. I'm going to try another color and see if I can notice a difference with that one. 0 of 0 people found this review helpful. Did you? |
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Vibrant color Reviewed Color: Copper Mahogany I have dyed auburn hair and the color starts fading after 3 weeks or so...this product is fantastic, it keeps the color fresh and vibrant: also it's really easy and quick to apply and it doesn't stain the skin. 0 of 0 people found this review helpful. Did you? |
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Easy to use Reviewed Color: Warm Beige Easy to apply and whilst I can't really see any difference as I only colored my hair a week ago it does leave it feeling good and smells nic. 0 of 1 people found this review helpful. Did you? |
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Lovely smell Reviewed Color: Red Lovely smell and lathers up nicely...but my hair is very dry and the ends.I don't think the Tinted love made any difference in enhancing my colour 0 of 0 people found this review helpful. Did you? |
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Tinted love Reviewed Color: Blonde Neutralizer I like this product; but prefer Devoted to Hue. 3 of 3 people found this review helpful. Did you? |
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Pleasantly purple Reviewed Color: Purple This is a great "get you through to the next color". Although recommended for once a week I normally don't start using it until about week 4 then ever other week 3 of 3 people found this review helpful. Did you? |
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Colour enhancer Reviewed Color: Copper Mahogany This is a brilliant shampoo it helps maintain my copper/ mahogany hair Colour rite until the next time I have to dye it 0 of 0 people found this review helpful. Did you? |
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color enhancing treatment Reviewed Color: Blonde Neutralizer I had some fading in my color by the end of about 4 weeks.....I have short layered hair and gray to cover....this was suggested to use about twice weekly to tame that brassiness and it has worked....now I can almost wait 6 weeks to color again. 0 of 0 people found this review helpful. Did you? |
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Great Reviewed Color: Purple Great color it was just to dark for my skin tone but it was my choosing 1 of 2 people found this review helpful. Did you? |
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I love this Reviewed Color: Golden Copper The Tinted Love is easy to use and definitely brightens up my color. It leaves hair feeling great, only downside, it only lasts from one shampoo to the next. 1 of 1 people found this review helpful. Did you? |
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Love it! Reviewed Color: Copper Mahogany I love this product but am a bit confused- is there a difference between the copper mahogany and the mahogany copper? I have used both and have not noticed the difference? 0 of 0 people found this review helpful. Did you? |
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Slight Color Enhancing Reviewed Color: Red I didn't notice much of a difference using this treatment but I've only been using it for a week so I might not be using it enough to see a difference. 0 of 0 people found this review helpful. Did you? |
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Good for highlights Reviewed Color: Purple It gives some highlights but not what I expected. 1 of 2 people found this review helpful. Did you? |
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Good color boost Reviewed Color: Red Using 1-2 times/ week 0 of 0 people found this review helpful. Did you? |
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Just using for a short time Reviewed Color: Light Brown I have only used this twice, so I'm not able to provide feedback either way! Hopefully it does help prolong the color since mine tends to fade a bit. 0 of 0 people found this review helpful. Did you? |
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Color Treatment Reviewed Color: Blonde Neutralizer I really like this product but have since switched to the Devoted to Hue. 0 of 0 people found this review helpful. Did you? |
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If you can't wait 10 minutes get this Reviewed Color: Medium Brown This is good, but "devoted to hue" is better 0 of 0 people found this review helpful. Did you? |
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Good, not great. Reviewed Color: Blonde Neutralizer I actually took the time to compare the ingredients in this to Devoted to Hue and the latter is better. This is good, not great. It will get the job done and travels better, so there is indeed a place for it. 0 of 0 people found this review helpful. Did you? |
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Touch ups Reviewed Color: Copper Extends roots need for cover up another 8-10 days between colorings. Great and dependable product! 0 of 0 people found this review helpful. Did you? |
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does what it's supposed to Reviewed Color: Red Neutralizer messy to use, but does help cut down on brassiness as color oxidizes 0 of 0 people found this review helpful. Did you? |
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Great color help Reviewed Color: Chocolate Love it I wish there was a color conditioner too 0 of 0 people found this review helpful. Did you? |
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Love it Reviewed Color: Golden Mahogany Wish it was a few shades lighter 0 of 0 people found this review helpful. Did you? |
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Tint Reviewed Color: Purple Does just an ok job. Doesn't really impart that much color. 1 of 2 people found this review helpful. Did you? |
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Good for between coloring Reviewed Color: Red Have to be careful though because it will bleed onto bedding, towels and clothing. 😳 9 of 9 people found this review helpful. Did you? |
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Love this! Reviewed Color: Copper My hair has never looked so good. 0 of 0 people found this review helpful. Did you? |
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Keeps the glow... Reviewed Color: Copper Red is notorious for fading! Not with this gem of a shampoo, the gloss and the glow is, well, perfect. 0 of 0 people found this review helpful. Did you? |
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A good refresher for red hair. Reviewed Color: Copper Red hair colors all seem to fade a bit before it's time to re color. I use this once or twice a week the last week before I need to re color. It refreshes my color all over, but of course it can't deal with my grey roots. But I didn't expect it to. Will buy again. 2 of 2 people found this review helpful. Did you? |
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Love it Reviewed Color: Golden After the fading this becomes my coverage! 0 of 0 people found this review helpful. Did you? |
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I love it Reviewed Color: Blonde Neutralizer I wish i would have had this years ago. A little pricy for diy but i love it 0 of 0 people found this review helpful. Did you? |
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EASY TO USE,but Reviewed Color: Copper EASY TO USE, but JUST A LITTLE TOO "ORANGE" compared to my hair color. 1 of 1 people found this review helpful. Did you? |
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Good stuff Reviewed Color: Copper Brightens colour between dye applications. 0 of 0 people found this review helpful. Did you? |
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Brightens the colour Reviewed Color: Red Copper Brightens the colour in between dye applications, have to leave on for longer than suggested and doesn't smell very good! Having said that, it is effective. 0 of 0 people found this review helpful. Did you? |
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I have very hard well water Reviewed Color: Blonde Neutralizer This was suggested to counter the brassy tint. I didn't notice much change. 1 of 1 people found this review helpful. Did you? |
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Color enhancing treatment Reviewed Color: Copper It preserves all the areas well except the grey areas in front. 0 of 0 people found this review helpful. Did you? |
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Good Reviewed Color: Chocolate Never had one of those before so wouldn't be able to compere. 0 of 0 people found this review helpful. Did you? |
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review Reviewed Color: Red Neutralizer good but stains my hands/nails (gloves should b worn) 7 of 8 people found this review helpful. Did you? |
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Awesome Reviewed Color: Red Copper Definitely gives my hair brighter colors once the color starts fading 1 of 1 people found this review helpful. Did you? |
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Brightened my fading hair Reviewed Color: Golden Copper I am naturally a coppery redhead, but as I have gotten older my colour has faded to more of a dark blonde. Every month or so, I dye it a bright copper colour from the pharmacy, but the vibrancy fades within a week and my roots grow through pretty quickly as well. I tried this for the first time today (I am about 2 weeks away from dying my hair for the first time with the eSalon colour). It smelled gorgeous and applied really well. My hair felt a little dry and stiff after I had rinsed it but the finished result was shiney and brighter hair (which still looked natural). I look forward to seeing if the vibrancy increases next time I use it. 0 of 0 people found this review helpful. Did you? |
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Nice midway color boost Reviewed Color: Copper If you leave it on longer, the color intensifies. Be sure to really suds it up to get complete, nonstreaky color. 0 of 0 people found this review helpful. Did you? |
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Highly recommend Reviewed Color: Red Keeps my hair looking bright red for so much longer, only issue is it runs out of the bottle quickly so sometimes I get more product than I actually need other than that amazing product. 0 of 0 people found this review helpful. Did you? |
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Good Reviewed Color: Blonde Neutralizer Does conquer brassy tone but can make the hair look quite dark if left on too long. Overall I like it though and may try a different shade next. 0 of 0 people found this review helpful. Did you? |
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Great Reviewed Color: Mahogany Copper I love the tint, when my roots near my hairline start showing, the tint tones them down until I can get my color done 1 of 2 people found this review helpful. Did you? |
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Exciting and fun product! Reviewed Color: Blonde Neutralizer I made a video on the products I tried... check it out :) https://youtu.be/RlB8-xvivTg 0 of 0 people found this review helpful. Did you? |
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Whoa Reviewed Color: Red Neutralizer This stuff was completely different than I expected -- but not in a bad way. I was expecting for this to be an after-the-shower kind of gel of some sort but you do use this in the shower. It goes on between shampooing and conditioning. When I went to squirt it out I was super surprised that it is pretty liquidy -- so just e aware of that before you squeeze too hard or something. Once you run it through your hair it thickens which is weird but kind of cool. I soon realized it was similar to a 2 in 1 kind of mixture. It got very soapy but when I rinsed it out my hair felt very smooth. 7 of 10 people found this review helpful. Did you? |
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Good in between coverage Reviewed Color: Red Neutralizer I like the coverage of this product, but I dont really like the mess. Around my fingernails get discolored. I guess if I used gloves it would be fine, but that seems like a lot of work to wash my hair. Maybe that would be worth the coverage I get from using it. Overall I like it and recommend it. 0 of 1 people found this review helpful. Did you? |
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Tinted love color enhancement Reviewed Color: Golden Did not give this a full five star rating as I ordered a color too light to make a difference in my hair. Will rate again when I receive a correct color 0 of 0 people found this review helpful. Did you? |
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Don't need much Reviewed Color: Copper You don't need much of this. But I'm not sure if it is helping color last longer 0 of 0 people found this review helpful. Did you? |
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is OK Reviewed Color: Chocolate didn't care for this at first, but after a few uses I do like this product now 0 of 0 people found this review helpful. Did you? |
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great for a pick me up. Reviewed Color: Red Copper really added that extra oomph between colorings, wish it worked on the gray roots a bit, that is why the 4 star 14 of 15 people found this review helpful. Did you? |
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Keeps Color Fresh! Reviewed Color: Golden Mahogany Use as directed to receive healthy-looking results. 0 of 0 people found this review helpful. Did you? |
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helps bring color back Reviewed Color: Red Copper when my color get sun bleached this can help to bring it back. Be careful how much you use or it gives your hair a pink red tint. 1 of 1 people found this review helpful. Did you? |
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golden light Reviewed Color: Golden Mahogany I have to combine this with red to try to get auburn tone. Still not exactly what I am looking for. This is a great product, so I wish you would expand the shades you offer, specifically an auburn tone 1 of 1 people found this review helpful. Did you? |
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Keeps the vibrancy of my colour alive Reviewed Color: Copper Red/copper tints always seem to fade more quickly - I've been wishing for something to lift and renew the vibrancy of my colour between treatments - now I only know it's time to do it by the roots (which aren't as starkly different either!) 0 of 0 people found this review helpful. Did you? |
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Love this shampoo! Very gentle and extends color. Reviewed Color: Copper I really can't afford it, though. If I could get the 3 for $15 deal regularly, then maybe... 0 of 0 people found this review helpful. Did you? |
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Love the idea Reviewed Color: Golden Adds a tint of red to my hair. 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsDana - We're truly sorry that our [product name] did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
had problems Reviewed Color: Golden this turned my hair orange, but I found out I was using it too often. I used it after every wash. now I use it every 3rd wqsh and it's fine 0 of 0 people found this review helpful. Did you? |
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Extra length between coloring. Reviewed Color: Soft Red Neutralizer Extends the length between having to color your hair. 0 of 0 people found this review helpful. Did you? |
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Color highlight Reviewed Color: Copper Nice pop when the color starts to fade as red often does!! 0 of 0 people found this review helpful. Did you? |
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Refresh Reviewed Color: Purple As the color got a bit dull, this foaming tint gave it new life. Made the color look fresh again. 4 of 4 people found this review helpful. Did you? |
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Not a fan Reviewed Color: Red Turned my hair a funny color so I don't use 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDelia - Thank you for your feedback. We apologize for the disappointing experience you had with our color enhancing treatment. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Meh Reviewed Color: Golden It didn't look like it did much to me 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVictoria J. - Thank you for your feedback! We apologize that our Tint Rinse Golden has not given you the best experience. We value every customer, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Waste of Money Reviewed Color: Soft Red Neutralizer This did absolutely nothing. My hair felt like straw after using it and the color did not change at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Teresa, We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not what I thought it was Reviewed Color: Golden Mahogany I thought it was more of a permanent color that would help in between my colors. It did teach me to do more review before purchasing something I did not know enough about. It was added to my regular color box for quite some time, because I kept forgetting to remove it. I did finally remember to remove it and everything was fine from then on. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGina - We’re truly sorry that our Tinted Love did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Did not work Reviewed Color: Soft Red Neutralizer I used the tint rinse after coloring my hair and ash brown to get the red tones out and my hair is now even more copper red than it was before I dyed it! This tint did nothing for my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeah - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No change Reviewed Color: Blonde Neutralizer I had orange roots after using the all over color. Esalon instructed me to order this and it made no difference to my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Kelsey, We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the neutralization that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It's a disaster Reviewed Color: Red Please never buy if you want to refresh your hair colour. It's nowhere close to the aura hair mask. It's pure evil. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Maneesha, We're truly sorry that our Tint Rinse (Red) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't like Reviewed Color: Golden Mahogany I didn't like. It didn't the color or how it turned out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Dena, We’re truly sorry that our Tint Rinse (Golden Mahogany) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Helps To Hide my roots! Reviewed Color: Dark Brunette Using this has helped my roots not to show so much when they are starting to show my gray hair. What I don't like is how watery this product is. You end up losing half the product to the shower floor! They should instruct to pour your amount your wanting to use in a hair dyeing bottle, and apply in front of a mirror. Otherwise, it's all going to go everywhere! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Dena, We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! Please be on the lookout for an additional email from one of our Color Experts. |
Complete waste of money Reviewed Color: Light Brunette Did NOTHING to refresh my color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Michelle, We're truly sorry that our Tint Rinse (Light Brunette) did not provide the color retouch that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not really worth the buy Reviewed Color: Copper Tried it and ended up not really needing it. Makes the hair dry and didn't do much for the color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWe're truly sorry that our Tint Rinse (Copper) did not provide enough moisture and color deposit that you expected. We have sent an email to your inbox to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value you as a client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Results unproven Reviewed Color: Blonde Neutralizer I haven’t found this product to give noticeable results, could be because my blonde highlights are not blonde they are auburn, I will try to leave both on longer and see if that helps. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatsy - We're truly sorry that our Tint Rinse was not what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn’t work Reviewed Color: Purple Unfortunately I did not notice any difference to my hair so not worth the money in my opinion. Could do with sending gloves with it as you do with the colour kit as it’s very messy to use without them. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Helen! Thanks for your honest feedback — we’re sorry to hear it didn’t meet your expectations. That’s a great point about the gloves; we’ll definitely pass that along to the team. If you ever decide to give it another try, we’d be happy to help tailor it more to your needs! |
Platinum to a color Reviewed Color: Golden I understand going from platinum to light brown is a process. This first 2-step phase was required. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Kim, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Too liquid Reviewed Color: Red Very bright and good for a colour refreshing, but i think is too liquid and u have to use gloves 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Gabriela! We are sorry to hear the Tint Rinse didn't meet your expectations. Please check your emails, we got back to you to help you further. |
This rinse made my hair frizzy Reviewed Color: Dark Brunette It didn’t do what it says it does. My hair was frizzy, dry and color didn’t improve. I was looking forward for this product to work, since my ends start getting dry after 2 weeks and hair color start losing its shine. Also, can’t find instructions on how to apply. It doesn’t say what amount to apply, it’s supposed to be a rinse but it’s foamy like a shampoo would be. It left my hair worse than what it was. I forgot to cancel it after my first bottle so I received a second one that I won’t use. At least for me, it didn’t work. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Rocio, We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn’t use Reviewed Color: Golden Mahogany Was so disappointed in custom colour I didn’t bother with this 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Claire! We are sorry to hear that. Please check your emails, we got bakc to you to help you. |
Did not cover my greys Reviewed Color: Golden Mahogany I did not care for the color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHola, Cami: El Tint Rinse no está indicado para la cobertura de canas. Deposita pigmento de forma temporal en el cabello. |
Not worth the money Reviewed Color: Golden Mahogany Again, for the money, not really worth it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - We're truly sorry that the Tint Rinse did not work out. We have reached out to you via email. Keep an eye on your inbox for more details. |
Made my hair fall out Reviewed Color: Copper If you use it 2x/week makes sure it doesn't touch your scalp bc this stuff made my hair fall out 3x faster than it used to! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Vanessa, We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
ORANGE Reviewed Color: Copper This will turn your hair, especially your roots, bright orange. The color you apply after it doesn't take out all of the orange. Do not recommend unless you want red-orange tones. I asked for light brown hair, I don’t know why red-orange would EVER be recommended as a color fill for light brown. I wish I had followed my gut instead of “trusting the process,” because this color couldn’t be further from what I wanted. I like almost every color on my hair. You all happened to find the one color I cannot stand. What a waste! 0 of 0 people found this review helpful. Did you? |
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Too red Reviewed Color: Red This red was way too red for me... and too runny. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We're truly sorry that our Tint Rinse (red) did not provide the result that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
messy Reviewed Color: Red Neutralizer I think this is messy to use and didn't really add much to my color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - We're truly sorry that our Tint Rinse was not what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not for highlights Reviewed Color: Red This product was recommended to me however it turned my highlights red! Not sure why they were recommended to me. Perhaps I misunderstood. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim- We're truly sorry that the Tint Rinse was not what you expected. We have reached out to you via email. Keep an eye on your inbox for more details. |
Messy, does NOT color roots at all Reviewed Color: Copper Can I return unopened tube? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Susan, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Never used product Reviewed Color: Blonde Neutralizer Salon does not have an area on their website for unordered returns. Very disappointing 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Debra, Thank you for reaching out! We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Tint rinse Reviewed Color: Golden Messy and stains everything it touches. Have to really scrub bathtub to get color off 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDeb - We’re truly sorry that the item did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Too burgundy Reviewed Color: Light Brunette I found this gave my hair an artificial burgundy shein. Not for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We're truly sorry that the Tint Rinse didn't work like you expected. We have reached out to you via email. Keep an eye on your inbox for more details. |
No product Reviewed Color: Blonde Neutralizer I have never received a shipment. What has happened? Do you actually have products? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlana - We are so sorry to hear that! We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
A waste of money Reviewed Color: Golden Mahogany I didn't like this at all. It didn't brighten existing color nor blend grey either. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWe’re truly sorry that our product did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not for me Reviewed Color: Blonde Neutralizer The tint rinse made my mids and ends grayish purple( my hair has been lt blonde for 30years I wanted to go a little darker ( golden blonde). My roots ate golden with grey showing and ends grayish purple... they've had 3 tries to fix it. They didn't bother on this shipment, so I'm canceling my esalon autoship, very didpleased... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSherryl - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help! |