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By submitting this form, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from eSalon at the cell number used when signing up. Consent is not a condition of purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. Msg and data rates may apply. View Terms & Privacy
Stephanie - We’re sorry your recent order didn’t provide the coverage you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for.
POSTED BY:
Dbixfk I.
September 25, 2017
Doesn't work and actually dries your hair!
Reviewed Color: Copper
POSTED BY:
Dbixfk I.
September 25, 2017
Do not EVER give your personal information to this company. They do not back their products nor company practices. Be afraid- be very afraid of them
Dbixfk - Thank you for your review. We're sorry that eSalon didn't meet your expectations. We can confirm that your account has been cancelled and your information has already been deleted.
POSTED BY:
Stephanie S.
September 22, 2017
Changed color
Reviewed Color: Golden
POSTED BY:
Stephanie S.
September 22, 2017
I used the blonde and it made my hair have a copper tone after the second usage. I paid a professional hairstylist to highlight my hair blonde after coloring it so I was not happy to see copper.
Stephanie - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Renne B.
September 21, 2017
Didn't work
Reviewed Color: Blonde Neutralizer
POSTED BY:
Renne B.
September 21, 2017
My hair was very brassy and I tried this multiple times and didn't see a difference. I would not buy this product again.
Renne- We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Because you were unhappy with the results you received, we have gone ahead and added a credit to your account in the amount of your purchase. We will reach out to you shortly with more information.
POSTED BY:
Erine R.
September 20, 2017
Nice toning treatment
Reviewed Color: Blonde Neutralizer
POSTED BY:
Erine R.
September 20, 2017
I used this after my regular shampoo. The colour of the treatment is a lovely purple and generated a lot of suds/foam that it felt like a shampoo rinse. The foam/suds felt similar to the foam hair dye from Asia. Conditioner is a must after this, because my hair got really tangled after rinsing.
I do think colour was deposited and my hair is less brassy, but not as much as I had hoped for. Maybe if a purple-toned conditioner was released, I'd see a better effect of the toning?
Erine- We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
Cathy- We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment in Copper. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Kerry B.
September 18, 2017
Ordering mistake
Reviewed Color: Mahogany Copper
POSTED BY:
Kerry B.
September 18, 2017
I thought I was ordering the same brown that I ordered last time that I loved but I received this red and it's way too red for me
Kerry- We're sorry to hear that your Tinted Love In Mahogany Copper resulted in undesired red tones. Because you were unhappy with the shade you received, we have gone ahead and added a credit to your account in the amount of your purchase. We will reach out to you shortly with more information. We look forward to providing you with a shade that will better suit your needs.
POSTED BY:
Shiela R.
September 16, 2017
No real difference so far.
Reviewed Color: Soft Blonde Neutralizer
POSTED BY:
Shiela R.
September 16, 2017
I have been using this product for a few weeks now and have noticed any difference than when I previously didn't use anything. Not worth it.
Sheila- We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment in Soft Blonde Neutralizer. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Alexis G.
September 16, 2017
Not what I expected
Reviewed Color: Black
POSTED BY:
Alexis G.
September 16, 2017
I didn't knew that was a "shampoo" coloring treatment... The consistency is suuuuuuuper liquid, feels like water and splatter everywhere! I used the Color: Black to "enhance" my black eSalon hair dye, but it did absolutely nothing! Even on a virgin part of my hair it didn't do anything. I am super disappointed about this product which I think I expected too much of it.
Alexis- We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
POSTED BY:
Catherine B.
September 16, 2017
Not what I was expecting
Reviewed Color: Chocolate
POSTED BY:
Catherine B.
September 16, 2017
I ordered the chocolate but I usually use the light brown, it seemed a little too dark so I mixed it with warm beige. I have blond highlighted hair and the color turned out to be cinnamon which grabbed onto my blond hair and was not the color that I was expecting. I am unsure how much red is in the chocolate color, so I am afraid to try it again without the warm beige. I usually use light brown and like the way it turns out with the blond and my natural color but the company has been out of light brown for some time now. I don't know of another color that will match my hair as well so I will wait for the light brown to be in stock again.
Catherine- We’re sorry to hear that you were unhappy with your results. Tinted Love in Light brown is in the process of being reformulated but we are hoping to receive it back in stock in Late November. Stay tuned for more updates!
POSTED BY:
Elena V.
September 15, 2017
Didn't work for my hair
Reviewed Color: Red Neutralizer
POSTED BY:
Elena V.
September 15, 2017
Have been using it for 2 weeks now, 3 times a week and hardly noticed any change in the redness of my hair. They look exactly the same. It is a nice hair conditioner as it makes my hair sort, but other than that doesn't do much in terms of the colour.
Elena- We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment in Red Neutralizer. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Jennifer P.
September 15, 2017
No Change
Reviewed Color: Red Neutralizer
POSTED BY:
Jennifer P.
September 15, 2017
When using the "Tinted Love" I really did not notice a change. The "red neutralizer" doesn't seem to "neutralize" on my hair. The slight red highlight that I seem to carry in my hair (mom is a redhead) after a few shampoos, roughly 1/2 way to my next coloring, looked the same before and after. Not sure that I will purchase this item again.
Jennifer- We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. Please look out for an additional email from us!
POSTED BY:
Ellen
September 14, 2017
Seems to work but too runny
Reviewed Color: Red Neutralizer
POSTED BY:
Ellen
September 14, 2017
I use the red neutralizer. My hair is less red, but it's hard to tell if it's because of this product or the color (which I started at the same time). The product is runny, so you have to keep it in an upright position, which is awkward.
Ellen- Thank you for your feedback. We apologize for any difficulty you had with our Tinted Love Color Enhancing Treatment in Red Neutralizer. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Marjorie W.
September 13, 2017
Ok But Not Great
Reviewed Color: Dark Brown
POSTED BY:
Marjorie W.
September 13, 2017
The product was fine; however, I was disappointed that it did not match my hair very well, especially since I answered all the questions asked and sent picture of how my hair look. Hair was a lot lighter than I expected it to be. I also did not like the fact that it was automatic re-order. I thought I was getting one trial of the product and if I liked it, order it again. I'm sure it was somewhere in the fine print, which is not fair to the consumer.
Marjorie- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation.
POSTED BY:
Julia F.
September 10, 2017
Red hair? Nope, pink hair.
Reviewed Color: Copper
POSTED BY:
Julia F.
September 10, 2017
My goal was to go from Blond to Copper hair color. The copper lasted for a week and it faded back to my blond, I was sent this and it turned my hair pink! It definitely was not what I was looking for.
Julia - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
Christy - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Renee J.
September 8, 2017
Did not like
Reviewed Color: Golden
POSTED BY:
Renee J.
September 8, 2017
This shampoo did not work for me. I bought this to make my light, blonde, hair shiney. What I got was a head of dull, pale, yellow hair. Luckily I was about due to dye my hair so I corrected it with that.
Renee - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Bianca A.
September 5, 2017
Meh
Reviewed Color: Purple
POSTED BY:
Bianca A.
September 5, 2017
I haven't noticed any difference using this product so will not be purchasing again. Maybe it is better for lighter or brighter colors.
Bianca-We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results.
POSTED BY:
Alina A.
September 5, 2017
Turned hair pink
Reviewed Color: Copper
POSTED BY:
Alina A.
September 5, 2017
So I'm not sure if I got a defective one or what but it didn't do anything the first couple of times I used it. After like a week of not doing anything it turned a couple of spots of my hair pink...thankfully it washed out after I stopped using it, it did smell nice though
Alina- We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment in Copper. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
nathalie O.
September 5, 2017
Dries out my hair
Reviewed Color: Soft Red Neutralizer
POSTED BY:
nathalie O.
September 5, 2017
It does deposit a bit of color, but in order for it to deposit enough to make a difference, I have to use it 3 times a week. My hair feels processed each time after using it, so I find I'm not using it much. It does work, colorwise, after repeated use.
Nathalie- Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love Enhancing Color Treatment. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
SHEILA H.
September 5, 2017
Sorry, but it did not work for me...
Reviewed Color: Red Neutralizer
POSTED BY:
SHEILA H.
September 5, 2017
Perhaps it was something else, but coincidentally my hair shed/broke off greatly after using this product. I threw it out; dared not use it again; and did not want to pass it on to anyone else. However, like I said, it could have just been a coincidence, but since it happened immediately after using the product, and had never happened before, I did not want to put any more on my hair.
Sheila - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment (Red Neutralizer). Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Janessa K.
September 4, 2017
Red neutralizer
Reviewed Color: Red Neutralizer
POSTED BY:
Janessa K.
September 4, 2017
It does make your hair soft but as far as gettin out the red tent it doesn't do that very sad I had high expectations
Janessa- We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancement Treatment. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Eva F.
September 4, 2017
Not sure about this one.
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Eva F.
September 4, 2017
Maybe I didn't use it correctly or enough product but it didn't seem to work like I expected for my warm tones dark blond hair. I wish the product lasted more then a few applications.
Eva-We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results.
POSTED BY:
Julie M.
September 1, 2017
WHAT HAPPENED TO MY HAIR?
Reviewed Color: Red Neutralizer
POSTED BY:
Julie M.
September 1, 2017
Immediately after my first use of this treatment, my hair felt dry and unmanageable. I had trouble even getting a wide tooth comb through my hair! (Yes, I followed the instructions.) I admit that it revived my color, however it isn't worth what it did to my usual shiny, smooth hair. I love the shampoo and conditioner, so I was very disappointed to have this treatment fail.
Julie- We apologize for the disappointing experience with our Tinted Love Color Enhancement Treatment. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee.
POSTED BY:
gina V.
August 29, 2017
maybe i picked the wrong one
Reviewed Color: Blonde Neutralizer
POSTED BY:
gina V.
August 29, 2017
It takes brassiness out of my hair but it does not really give me back my blond colour and thats too bad
Gina - We're sorry to hear that you were disappointed by your experience with our Tinted Love Blonde Neutralizer. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
Dottie - We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your needs and how we can best assist you, per our Satisfaction Guarantee.
POSTED BY:
Tara D.
August 28, 2017
Worked Well Enough...
Reviewed Color: Red Neutralizer
POSTED BY:
Tara D.
August 28, 2017
It worked well for what it's meant to do. However, I can't continue using it, because I had an allergic reaction. I'm pretty bummed about it.
Tara- We are so sorry about your allergy to Tinted Love Color Enhancing Treatment in Red Neutralizer. We have added a credit to your account for the amount of your purchase. Please look out for our follow-up email.
POSTED BY:
JDoc
August 28, 2017
My hair is still red!
Reviewed Color: Soft Red Neutralizer
POSTED BY:
JDoc
August 28, 2017
For a red neutralizer this product hasn't helped me at all.
JDoc- Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Donna W.
August 28, 2017
This made my hair "pink"
Reviewed Color: Copper
POSTED BY:
Donna W.
August 28, 2017
I thought I would love this! But unfortunately I got a lot of "your hair looks pink" comments.
Donna - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
April - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Cindy S.
August 27, 2017
Not sure about this product
Reviewed Color: Golden Mahogany
POSTED BY:
Cindy S.
August 27, 2017
I've used this product once a week as recommended, but I honestly can't see a before/after difference. I even took pictures after the last use, and asked family members, still no one can see a difference. Probably won't buy again
Cindy - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Krystel B.
August 26, 2017
didn't work, dried out hair!
Reviewed Color: Red Neutralizer
POSTED BY:
Krystel B.
August 26, 2017
No good! I bought this product four months ago and have since used it about 10 times. I tried it so much because I really wanted it to work and figured that if I kept using it, then maybe the effects would show up. But it doesn't do anything except dry out my hair. I use it EXACTLY as it says on the bottle. Very runny consistency. Will not buy again. Such a shame! I wonder if any of their other products would work better.
Krystel - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Lisa D.
August 23, 2017
Excited to try this product but greatly disappointed with results
Reviewed Color: Red Copper
POSTED BY:
Lisa D.
August 23, 2017
I was excited to try this product after it was recommended by my hairdresser to keep my strawberry blonde color fresh between appointments. I followed the instructions exactly and the outcome was not good. My hair looked splotchy and areas were a weird muddy red color with no shine at all. My hair felt really heavy and coated. I attempted to shampoo it out but couldn't get it out of my hair. My hair faded to a strange pink color which was not appealing at all. I had to use color remover and add a toner to my hair to restore color to a natural shade. I really wanted to love this product.
Lisa - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Daniela K.
August 22, 2017
didnt work for me
Reviewed Color: Red Neutralizer
POSTED BY:
Daniela K.
August 22, 2017
ive got brown hair with an orange / reddish undertone and wanted to get rid of it for a more cool toned brown. used this 5 times and the last 2 times much longer (6-10minutes) - still no results except a tiiiinnnyyy tinnyy dark/cold shimmer. sorry, but it didnt make anything for me
Daniela - We're sorry to hear that you were disappointed by your experience with our Tinted Love (Red Neutralizer). Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Alaina A.
August 21, 2017
Did nothing
Reviewed Color: Red Neutralizer
POSTED BY:
Alaina A.
August 21, 2017
Waste of my money. I've used
This twice and If anything- it made my orange-brown hair brighter orange. I was really looking forward to having regular brown hair again but I guess not. Oh- and I followed all of the directions- the 2nd try I even left it on longer to see if it would help. Nope. The formula just doesn't work.
Alaina - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Julia H.
August 21, 2017
just okay product.
Reviewed Color: Red Neutralizer
POSTED BY:
Julia H.
August 21, 2017
I was very excited to try this product to neutralize some of my unwanted tones, it helped very little on neutralizing. Ive tried this twice before posting this review, hoping it was just me but sadly it didn't help much. found another product that helped me much more. as for this product, I will say it is very runny like other reviews have mentioned but also the smell bothered me too. I understand this product may not be for everyone, so I do hope other people had better luck with it.
Julia - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Deborah B.
August 19, 2017
No a match
Reviewed Color: Chocolate
POSTED BY:
Deborah B.
August 19, 2017
This did not match my colour and stained the shower walls so bad I had to have a professional come in a clean the entire shower walls. Will never use it again nor recommend it.
Deborah - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. Because you were unhappy, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Karlyn H.
August 19, 2017
Made my hair more red
Reviewed Color: Red Neutralizer
POSTED BY:
Karlyn H.
August 19, 2017
I had really high hopes for this based on the reviews, but it did not work for me at all. In fact, it made the red tones in my hair stronger, which was very disappointing. I used it every 2-3 days over a two week period then discontinued use. I have medium length very fine dark brown hair (I dye my natural color to cover gray, but am prone to red tones). Not sure if my hair type has anything to do with the product not working, but I'm bummed this didn't work better.
Karlyn - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see you have reached out to us to discuss your hair care needs and how we can best assist you, per our Satisfaction Guarantee.
POSTED BY:
Pamela F.
August 18, 2017
Turns hair pink
Reviewed Color: Copper
POSTED BY:
Pamela F.
August 18, 2017
I used this product as recommended and my hair turned a shade of pink that could not be considered natural even under the most unnatural circumstances. I would no recommend this product to anyone with red hair who wants their hair to look like their natural red hair.
Pamela - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Megan K.
August 17, 2017
no thank you
Reviewed Color: Red Copper
POSTED BY:
Megan K.
August 17, 2017
the only PRO about this item is the smell. It smells very nice. However....no matter how carefully and sectioned off I applied this too my hair, it was ALWAYS a streaky mess. Some patches were a bright red, then other patches were not affected at all.
Megan - We're truly sorry that our Tinted Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to resolve this matter. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Patti H.
August 17, 2017
still somewhat undecided
Reviewed Color: Light Brown
POSTED BY:
Patti H.
August 17, 2017
still somewhat undecided if it's worth using, seems like it does help a bit to reduce brassiness, but no clear results.
Patti- We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
POSTED BY:
Victoria M.
August 17, 2017
Tinted Love?
Reviewed Color: Golden
POSTED BY:
Victoria M.
August 17, 2017
I really didn't see where it did much of anything. So I really can't say whether or not I liked it.
Victoria- We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
POSTED BY:
Faye D.
August 16, 2017
took all the color out of my hair! terrible product for me made my hair very dry
Reviewed Color: Blonde Neutralizer
POSTED BY:
Faye D.
August 16, 2017
Made my hair very dry & brittle even after I used my "keepin it rich moisturizing". I never want to use this ever again
Faye - We’re sorry that you were unsatisfied with our Tinted Love and that it left your hair feeling dry & brittle. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Nichole G.
August 16, 2017
Not super happy
Reviewed Color: Purple
POSTED BY:
Nichole G.
August 16, 2017
The color wasn't very dark we had to use a few applications to begin with and left it in for 10 min. It also Completely washes out in a swimming pool
Nichole - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
Riham - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
POSTED BY:
Angela H.
August 14, 2017
A little extra
Reviewed Color: Black
POSTED BY:
Angela H.
August 14, 2017
This stuff helps keep the color rich. Only it's hard to get off your hands
Angela- Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Sheri S.
August 13, 2017
Color shampoo for red hair
Reviewed Color: Red
POSTED BY:
Sheri S.
August 13, 2017
Made my hair a flat red... no depth... didn't like at all.
Sheri - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
Michelle - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
Rachel - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
Lizeth - We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
virginia H.
August 8, 2017
tint
Reviewed Color: Soft Blonde Neutralizer
POSTED BY:
virginia H.
August 8, 2017
I really wanted this tint to work for me I have highlights that get brassy and need to be toned down. The color after my first use was perfect . I used it again three days later . The problem is the color does not last. I shampoo every other day with a color safe shampoo and on the days that I don't use the tint it completely washes out. Disappoint ed.
Virginia - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to to revive or enhance hair color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee.
POSTED BY:
Amy B.
August 7, 2017
Fluorescent and difficult to wash out
Reviewed Color: Copper
POSTED BY:
Amy B.
August 7, 2017
Much like the hue this made me have bright Fluorescent areas and didn't wash out for over a week. I used hot water and a harsh shampoo everyday to no avail. I would like to try the golden copper tinted love but am afraid to invest even more money into a product I'm not sure about. Really disappointed.
Amy - We're sorry to hear that your Tinted Love resulted in and unwanted tone. Because you were unhappy with the shade you received, we have gone ahead and added a credit to your account in the amount of your purchase. We will reach out to you shortly with more information. We look forward to providing you with a shade that will better suit your needs.
POSTED BY:
Ecass
August 6, 2017
Uneven
Reviewed Color: Red Copper
POSTED BY:
Ecass
August 6, 2017
Left hair unevenly tinted, with chunks in the middle untouched. Why would it only miss a chunk in the middle, when my hair is always dyed a solid color?? Seriously disappointed!
Ecass - We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Kathy V.
August 5, 2017
wating to see
Reviewed Color: Copper
POSTED BY:
Kathy V.
August 5, 2017
Waiting to see if it has any staying power. It did make a mess of my bath and shower curtain.
Kathy - We're truly sorry that our Tinted Love did not provide the experience you expected. Upon reviewing your profile, we see we've issued a credit to your eSalon account. We hope to continue helping you find hair perfection!
POSTED BY:
Hayley V.
August 3, 2017
Made my hair more red!
Reviewed Color: Red Neutralizer
POSTED BY:
Hayley V.
August 3, 2017
I had dyed my hair at home and as usual it turned out brassy. I always tend to go brassy very easily. I read about this product and thought it would be a good solution to keep the brassiness away. Was excited to receive it and try it. Followed directions left it for 3 minutes. I could tell even before I blow dried that my hair was more red than before! It did the exact opposite of what it said it would do. Disappointed, thought it was too good to be true and it was. Ended up going into my salon to get it fixed. The instructions are simple and straightforward, there isn't a way that I could have used it incorrectly. Just doesn't work, don't waste your time or money
Hayley - We're truly sorry that our Tinted Love Red Neutralizer did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
Kiera - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love. We're always looking to improve our service and products, and truly value everything our clients say and hope to continue helping you find hair perfection!
POSTED BY:
Lauren B.
July 31, 2017
Idek
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Lauren B.
July 31, 2017
This shampoo turned my blonde hair green how that happens I don't even know how and it does not work
Lauren - We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Gina M.
July 29, 2017
Refresh great idea
Reviewed Color: Red
POSTED BY:
Gina M.
July 29, 2017
Not the best for me, makes my hair dry but love the idea of a refresh in between coloring.
Gins - We're sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs!
POSTED BY:
Angela A.
July 26, 2017
Jury is out for me
Reviewed Color: Red
POSTED BY:
Angela A.
July 26, 2017
I'm not sure this treatment really makes any difference for me. This could simply be because I color so frequently that my color doesn't have a chance to dull.
Angela - Because you felt our Tinted Love didn't provide the results you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you!
POSTED BY:
Mary Ellen R.
July 23, 2017
Good product
Reviewed Color: Black
POSTED BY:
Mary Ellen R.
July 23, 2017
Hair kept color a little longer but not as effective as I thought it would be. Maybe I'm using not enough, not sure.
Mary Ellen - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTED BY:
Carolyn
July 21, 2017
Not what I wanted
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Carolyn
July 21, 2017
After reading numerous reviews and watching raving YouTube videos about this product, I was so excited to try this product but it didn't work out for me AT ALL. It made my hair so unbelievably dry, and my color looks even more brassy than before. There was also a weird residue leftover after I washed it out. Very disappointed in this. I would like to return this or exchange for the other red neutralizer but not sure if that will even work out after my first experience.
Carolyn - We're truly sorry that our Tinted Love did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection!
POSTED BY:
Patti G.
July 21, 2017
Not my favorite neutralizer
Reviewed Color: Blonde Neutralizer
POSTED BY:
Patti G.
July 21, 2017
I wish this worked differently. It doesn't give superior results to a neutralizing shampoo, even though the leave-in time is 2-3 minutes.
Patti - We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Clare A.
July 21, 2017
Hair like straw :(
Reviewed Color: Golden Copper
POSTED BY:
Clare A.
July 21, 2017
Ugh--- I really really wanted to love this, as I love this company and their coloring service. But it just made my hair feel really really rough-- like straw, even after a deep conditioning mask. Additionally, I just didn't notice much color payoff if any, which would've made up for some of the texture issues I experienced with this. I guess I would just be hesitant if your hair is fine and prone to tangles and damage.
Clare - We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Becca
July 20, 2017
Does something but not enough
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Becca
July 20, 2017
I lightened my hair from brunette to caramel but was seeing some brassy warm undertones. This product does take out a bit of the brassiness/redness but it is subtle and makes the lighter caramel highlights a bit greenish in certain lighting. It does not add any shine and does dry out my hair a bit. It works a bit more effectively when I mix it with purple shampoo from a different brand. Maybe the red neutralizer would be better for light brown hair than this soft red neutralizer.
Becca - We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Leslie S.
July 20, 2017
Yikes
Reviewed Color: Golden Copper
POSTED BY:
Leslie S.
July 20, 2017
Color is splotchy at best-- even when carefully applied. I looked ridiculous every time I used it.
Leslie - We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Alison S.
July 19, 2017
Too red
Reviewed Color: Chocolate
POSTED BY:
Alison S.
July 19, 2017
Did not like this it made my hair too red and stained my towels
Alison - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Heather V.
July 17, 2017
It's ok
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Heather V.
July 17, 2017
I was all pumped to try this and then when I did wasn't as impressed as I expected to be. It does tone out a bit of the red but definetly not over 50% for me. Maybe I need to try the one meant for darker brown.
Heather - We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Mary V.
July 15, 2017
It doesn't work
Reviewed Color: Golden
POSTED BY:
Mary V.
July 15, 2017
It doesn't work. I use it and my hair is still getting darker.
Mary - We're truly sorry that our Tinted Love did not provide the experience you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Jen V.
July 10, 2017
Too coppery for me
Reviewed Color: Copper
POSTED BY:
Jen V.
July 10, 2017
I wanted to maintain the color I first used which was Demi permanent. This was too coopery and even appeared pinkish in the outside light. I won't use this again. I called for assistance and Courtney said she would send me one with more gold tones.
Jen - We're truly sorry that our Tinted Love in Copper did not provide the experience you expected. Upon reviewing your profile, we see we have sent you a replacement in a different shade. We hope to continue helping you find hair perfection!
Tammy - We're sorry to hear that your Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
Laura - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
Carie - We're sorry to hear that you were disappointed by your experience with our Tinted Love in Golden Copper. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
Emma - We're sorry to hear that you were disappointed by your experience with our Tinted Love Red Neutralizer. Because you were unhappy with the shade you received, we have gone ahead and added a credit to your account in the amount of your purchase. We will reach out to you shortly with more information. We look forward to providing you with a shade that will better suit your needs.
POSTED BY:
Stephani H.
July 7, 2017
FYI to users
Reviewed Color: Mahogany Copper
POSTED BY:
Stephani H.
July 7, 2017
FYI poeple. if you wear acrylic nails, then you will want to wear gloves while using. This product discolored mine around the edges. I think the products needs to be a larger size. I really couldn't tell any difference using this product.
Stephani - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
LaQuinta- We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
Kandra - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTED BY:
Anea
June 28, 2017
Did not work
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Anea
June 28, 2017
This produkt only made my hair worse,and gave me slighty more of a green color where my hair is lightest. Disapointet since i've heard so many good things about the product.
Anea - We're so sorry our Tinted Love Soft Red Neutralizer didn't work for you. Per our Satisfaction Guarantee, we've added a credit to your account in the amount of your purchase. Look for our follow-up email!
POSTED BY:
Mary B.
June 26, 2017
Not a Fan
Reviewed Color: Blonde Neutralizer
POSTED BY:
Mary B.
June 26, 2017
Makes my Hair unmanageable for a couple of days...
Mary - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTED BY:
Darcy H.
June 26, 2017
Did not neutralize
Reviewed Color: Red Neutralizer
POSTED BY:
Darcy H.
June 26, 2017
Did not tone the red out of my hair, although my hair was dyed 3 months ago. Just recently dyed my hair brunette and will use as a daily shampoo to see if it will keep the color from fading.
Darcy - We're sorry to hear that you were disappointed by your experience with our Tinted Love Red Neutralizer. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTED BY:
Sierra D.
June 23, 2017
Didnt work for me
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Sierra D.
June 23, 2017
It turned my hair really green and grey looking i didnt like it at all. I was really excited to try this but i ended up disappointed.
Sierra- We're truly sorry that our Tinted Love Soft Red Neutralizer did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection!
POSTED BY:
Private User
June 21, 2017
Prisuct was great, but packaging wasn't
Reviewed Color: Medium Brown
POSTED BY:
Private User
June 21, 2017
The cap broke after one use and leaked all over my shower floor, staining the entire floor.
Kelly- Thank you for your feedback. We apologize for the disappointing experience you had with our (product name). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Carla G.
June 20, 2017
I DID NOT ORDER THAT ROOT COVER UP
Reviewed Color: Chocolate
POSTED BY:
Carla G.
June 20, 2017
I am highly upset that you chose to debit my card for an order I neither wanted nor placed. Please, refund my money back on my card. Do not place any more orders.!
Carla Goodson
Carla- We are sorry you were unaware of auto delivery. We have turned off your Plan, and have cancelled your current order and transaction. Please check your inbox for more details about the refund.
POSTED BY:
traci A.
June 19, 2017
Waste of my money!
Reviewed Color: Red Neutralizer
POSTED BY:
traci A.
June 19, 2017
I tried the red neutralizer shampoo on line and it did absolutely nothing! I was so excited when I saw the young girl talk about how it takes out the brassiness out of brown hair. I gave it 3 tries and sooo disappointed. I left it on for 10-15 min hoping that it would lift the brass pigment from my hair and to my dismay it was a big disappointment. You can't trust everything you see online.
Traci - We're truly sorry that our Tinted Love Red Neutralizer did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Rebekah P.
June 18, 2017
Can't say I see the difference
Reviewed Color: Red
POSTED BY:
Rebekah P.
June 18, 2017
It really should be a thicker consistency so it doesn't pour all over the shower and stain it. It MUST be kept lid side up to keep from leaking out. I do love the smell though.
Rebekah - We're sorry to hear that you were disappointed by your experience with our Tinted love in Red. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTED BY:
Sandra C.
June 18, 2017
No difference
Reviewed Color: Golden
POSTED BY:
Sandra C.
June 18, 2017
I was expecting for this product to do what it said it would do but to my disappointment it made no difference. No shine, didn't keep my color lasting longer.
Sandra - We're truly sorry that our Tinted Love in Golden did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
We're truly sorry that our Tinted Love (Medium Brown) did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection!
POSTED BY:
Kyla N.
June 17, 2017
Not impressed with the product
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Kyla N.
June 17, 2017
Didn't tone or neutralize my hair at all. Didn't seem to do anything to my hair really. It looked exactly the same as before - still brassy!
Kyla - We're truly sorry that our Tinted Love Soft Red Neutralizer did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Jade N.
June 17, 2017
Didn't do anything
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Jade N.
June 17, 2017
Did not neutralize any red in my hair. Waste of money maybe the red neutralizer would be better.
Jade - We're sorry to hear that you were disappointed by your experience with our Tinted Love in the shade of Soft Red Neutralizer. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTED BY:
Emily G.
June 16, 2017
Disappointing
Reviewed Color: Light Brown
POSTED BY:
Emily G.
June 16, 2017
I thought this would cover gray somewhat, temporarily of course, and it did not. I did not see that it did ANYTHING at all really. Like I said, disappointing.
Emily - We apologize your experience with our Tinted Love did not deliver the expected results. Unfortunately, as our Tinted Love is a pigmented shampoo it is not intended to cover gray hair. However, when used as directed it helps to reduce or enhance tones within your colored or natural hair. Again, we apologize for any confusion and that your results turned out differently than you expected.
POSTED BY:
Mary K.
June 15, 2017
Did not work
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Mary K.
June 15, 2017
This did not do a thing to my hair. Very sad because I ordered it and was excited from the reviews I saw on you tube. The orange in my hair is still there.
Mary- We're truly sorry that our [insert product name] did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection!
Brian - We're truly sorry that our Tinted Love Soft Red Neutralizer did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Amber W.
June 13, 2017
Not the color I wanted.
Reviewed Color: Red Copper
POSTED BY:
Amber W.
June 13, 2017
I wanted a natural light auburn/copper color. What I got was coke can red.
Amber - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience.
POSTED BY:
Kristine A.
June 9, 2017
Drying for me
Reviewed Color: Golden
POSTED BY:
Kristine A.
June 9, 2017
I do not like this at all. I was looking for some shine but I got nothing from this product 😢
Kristine - We're sorry to hear you did not like our Tinted Love Color Enhancing Treatment in Golden. We see you've already spoken with one of our representatives who sent you our Devoted to Hue Color Enhancing Mask as a replacement. We're glad we were able to help you find a different product you love!
POSTED BY:
Arlene H.
June 8, 2017
Didn't work
Reviewed Color: Red Neutralizer
POSTED BY:
Arlene H.
June 8, 2017
Didn't do anything to remove the brassy tones in my hair. I am extremely disappointed this didn't work, it also left a horrible residue that made my hair feel dry and coarse.
Arlene - We're truly sorry that our Tinted Love Red Neutralizer did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Melissa E.
June 8, 2017
Color treatment
Reviewed Color: Golden
POSTED BY:
Melissa E.
June 8, 2017
It was on but my hair was sticky and it didn't really rinse out well
Melissa - We're truly sorry that our Tinted Love in Golden did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Susan H.
June 8, 2017
Fine product, not right for me
Reviewed Color: Copper
POSTED BY:
Susan H.
June 8, 2017
This definitely does add color to hair. As a redhead, it is so hard to keep color looking vibrant. However, and probably due to my own lack of knowledge about hair, it essentially dyed some of the lighter portions of my hair to a weird, very unnatural looking color. I was disappointed because I had very natural looking red hair and now it definitely looks less natural. I think this product would be great for anyone with single dimension color but if you have some highlights be cautious!
Susan - We're sorry to hear you had a less than stellar experience with our Tinted Love Color Enhancing Treatment. When you bleach your hair for highlights or other treatments, it can affect the way your hair absorbs color. We have plenty of other shades that might pair better with your current hair color. We've added a credit to your account and are sending you a follow-up email.
POSTED BY:
Melissa F.
June 7, 2017
too scared to try
Reviewed Color: Copper
POSTED BY:
Melissa F.
June 7, 2017
the color of the hair dye was so awful, I'm too afraid to try this product.
Melissa- Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
Angie - We're truly sorry that our Tinted Love in Red did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
TrxL
June 6, 2017
Darkens porous lightened hair
Reviewed Color: Red Neutralizer
POSTED BY:
TrxL
June 6, 2017
It should've been more apparent that this was for brunettes not highlighted hair. Luckily I only put it on the top and some on the sides and not all over because it turned my hair dark brown where I wanted a more translucent tone over orange brassy parts. I have a balayage to medium blonde with natural level 5-6 as base so the brassy is hard to tone nicely to blend/transition plus get the right tone. However the positive is this beats temporary rinse colors and sprays (which feels sticky) as I don't want to process my hair again for a while. Will add another review later to see how much washed off and how it looks after one shampoo, but I don't like having a first timer's too dark results.
Also it would be helpful if people commented with more details about their hair color and tone and the effects of the color treatment color they used.
TrxL- We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
POSTED BY:
Melinda B.
June 6, 2017
Color
Reviewed Color: Golden Copper
POSTED BY:
Melinda B.
June 6, 2017
I did not use my last shipment. It has been making my hair too red.
Melinda - We're truly sorry that our Tinted Love did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection!
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