Be the first to know about sales and product launches.
Plus get insider tips to make the most out of your purchases.
Unsubscribe at any time.
Enter your email address:
1 of 2
Got it!
Would you also like to receive texts?
Enter your mobile phone number:
By submitting this form, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from eSalon at the cell number used when signing up. Consent is not a condition of purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. Msg and data rates may apply. View Terms & Privacy
We are so sorry to hear that the Tint Rinse did not meet your expectations. We do see that you have already worked with one of our Color Experts to address this issue. Please let us know if there is anything else we can help with!
POSTED BY:
Andrea E.
June 24, 2022
Don't see much difference?
Reviewed Color: Blonde Neutralizer
POSTED BY:
Andrea E.
June 24, 2022
This is a nice product. But I honestly don't see any difference in my color when I use the tint rinse?
Andrea - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Amy V.
June 3, 2022
Did absolutely nothing to tone hair that turned orange
Reviewed Color: Blonde Neutralizer
POSTED BY:
Amy V.
June 3, 2022
So disappointed did nothing to help with the highlight kit that turned my hair orange
Amy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Beth A.
May 3, 2022
toner
Reviewed Color: Blonde Neutralizer
POSTED BY:
Beth A.
May 3, 2022
I use this now and then, but really am unsure if it makes a difference
Beth - We're truly sorry that our Tint Rinse in the shade Blonde Neutralizer didn't work out for you. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Rachel K.
March 12, 2022
Has the formula changed?
Reviewed Color: Blonde Neutralizer
POSTED BY:
Rachel K.
March 12, 2022
I’m confused about this product. I used this before and it was the HOLY GRAIL of all neutralizers for blondes. It saved my hair when I was faced with a coloring disaster. However this time it didn’t seem to do much of anything at all. :( Very little toning of warm colors/brassiness. Has the formula been changed recently?? :(
Rachel - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Josephine - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Louisa C.
January 1, 2022
Don't recommend
Reviewed Color: Blonde Neutralizer
POSTED BY:
Louisa C.
January 1, 2022
The Tint Rinse did not work well for me. It left my hair with many tangles after rinsing, even when I applied conditioner after using it. I found an over-the-counter product that works much better as far as toning and conditioning my hair.
I wish eSalon would sell the Toning Mask that comes with the color kit. The Toning Mask works so well, I would definitely add it to my order on a regular basis if given the option.
Louisa C. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Christina Landry
November 27, 2021
Do not recommend
Reviewed Color: Blonde Neutralizer
POSTED BY:
Christina Landry
November 27, 2021
Not sure this product is for me. It strips the color from my hair.
Christina - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Debra P.
November 18, 2021
Tint rinse
Reviewed Color: Blonde Neutralizer
POSTED BY:
Debra P.
November 18, 2021
Have seen no effect on my hair with using this product. Disappointed!!
Debra - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Sherrie D.
October 18, 2021
Not sure
Reviewed Color: Blonde Neutralizer
POSTED BY:
Sherrie D.
October 18, 2021
I may have ordered the wrong tint rinse for my hair, but I didn’t notice any difference in my highlighted hair after using.
Sherrie - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not counteract the brassy tones from your color as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lia Y.
August 10, 2021
No difference
Reviewed Color: Blonde Neutralizer
POSTED BY:
Lia Y.
August 10, 2021
I really haven't noticed anything great about this product.
Lia - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not perform as expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Wendy K.
July 17, 2021
Not the right one for me
Reviewed Color: Blonde Neutralizer
POSTED BY:
Wendy K.
July 17, 2021
I chose this based on description and reviews. I have caramel brown color with lighter blonde highlights. I really wanted to use something to make my highlights pop. I tried it once, followed directions and nothing happened. Tried it for a second time, this time I used more and left it longer and I almost feel like it made left my base color with more reddish tones. I am not sure if I chose the right product for me or if it just didn't work for me. I would hate to order again, pay shipping and get it wrong. I was so hopeful after reading the reviews and couldn't wait to get it. Unfortunately I am a little disappointed.
Wendy - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide your highlights the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Mary - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Alexandra R.
June 8, 2021
Did NOTHING for my brassy orange hair! Can't get a refund!
Reviewed Color: Blonde Neutralizer
POSTED BY:
Alexandra R.
June 8, 2021
My hair medium brown hair turned orange from the eSalon Light Set. Seriously, it turned NEON ORANGE. eSalon recommended I try Light Set again and pair it with the balancing Tint Rinse. I foolishly trusted the eSalon rep and tried it again.
Well, my hair turned orange again and the purple Tint Rinse did absolutely nothing for me. I used it several times, and all it did was foam up into a huge lather that seriously dried out my hair. My hair is a hideous bright orange and damaged and I'm so sad.
Here's the worst part!!
eSalon would not honor their 100% money back guarantee for me. Be careful with this company, they hide the fact that they only offer 1 refund per customer in the fine print. But that won't stop their representatives from encouraging you to buy MORE products to fix your hair, and then when that doesn't work, they will deny you a refund. Buyer beware!! I will never shop from eSalon again.
All I can do is hope someone who reads this will learn from my mistakes and save their hair from the damage and embarrassment I am going through by not purchasing the eSalon Light Set or Tint Rinse.
Alexandra - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Natalia J.
May 16, 2021
Not sure about it.
Reviewed Color: Blonde Neutralizer
POSTED BY:
Natalia J.
May 16, 2021
While it does make my hair feel silky, I don't see the effect of toning the brassiness out of my hair. Also, the next day my hair feels waxy. It only on the days after I use the tint rinse.
Natalia - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the neutralizing tones that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Elaine R.
April 29, 2021
I have hot roots from your color
Reviewed Color: Blonde Neutralizer
POSTED BY:
Elaine R.
April 29, 2021
My roots turned light and red from your color and my ends dark so they sent me purple shampoo no one followed up and did not care the shampoo did not work , no one followed up to see if there dish soap I was told to use fix my hair I was not going to use dish soap
JessezMom - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Lori B.
April 3, 2021
Meh
Reviewed Color: Blonde Neutralizer
POSTED BY:
Lori B.
April 3, 2021
Pretty coming out of the tube, but no discernible effect on my hair.
Lori - We're truly sorry that our Tint Rinse in the shade Blonde Neutralizer did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Linda H.
March 27, 2021
What am I missing?
Reviewed Color: Blonde Neutralizer
POSTED BY:
Linda H.
March 27, 2021
Great reviews for this product; but I've used it two shampoos in a row and am not seeing any change to the unwanted red tones in my hair. Also, I'm not sure what happens in the shower with this product; but after both uses, my hair is very tangled and hard to comb through. While I will probably keep the product and may continue to use it, I don't see me re-purchasing.
Linda - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Sylvia- We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Terri D.
March 2, 2021
No difference
Reviewed Color: Blonde Neutralizer
POSTED BY:
Terri D.
March 2, 2021
I was hopeful but the toner did nothing for the brassiness. Meh.
Theresa - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the neutralizing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Katherine B.
March 2, 2021
Didn't Work for Me
Reviewed Color: Blonde Neutralizer
POSTED BY:
Katherine B.
March 2, 2021
I've tried this a few times since I got it and I haven't noticed a difference in my color.
Katherine - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Frances C.
February 19, 2021
Tint rinse
Reviewed Color: Blonde Neutralizer
POSTED BY:
Frances C.
February 19, 2021
I was promised this product to correct the brassiness from the highlights, but I haven’t received it, yet.
Frances - Thank you for reaching out. We're sorry to hear your order of Tint Rinse has not been received! Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
POSTED BY:
Victoria S.
February 11, 2021
More nothing
Reviewed Color: Blonde Neutralizer
POSTED BY:
Victoria S.
February 11, 2021
Dont ever send me as much as an email. I should sue you
Victoria - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We value every client, and look forward to providing you with a product that will better suit your needs. We hope to continue helping you find hair perfection!
POSTED BY:
Beth B.
February 3, 2021
Not worth it
Reviewed Color: Blonde Neutralizer
POSTED BY:
Beth B.
February 3, 2021
I’ve tried several purple toning shampoos and this doesn’t really tone like other brands. It definitely didn’t make my hair look like the picture. My hair is at a level 9/10 and after using the rinse, it looked the exact same sadly. It does however make my hair super coarse. I will not be purchasing this product again.
Beth - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the neutralizing experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Whitney T.
January 25, 2021
Didn't Notice a Change
Reviewed Color: Blonde Neutralizer
POSTED BY:
Whitney T.
January 25, 2021
I didn't really notice a change in tone or reduction in orange/brassiness, especially after using the light set.
Whitney - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the neutralizing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
DOROTHY G.
January 12, 2021
Made hair coarse and hard to comb
Reviewed Color: Blonde Neutralizer
POSTED BY:
DOROTHY G.
January 12, 2021
I used this twice and after I used conditioner it made my hair coarse, dry, and hard to comb out. I am not using any longer so I wasted my money
Dorothy- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Karla R.
January 11, 2021
Did not reduce brassiness
Reviewed Color: Blonde Neutralizer
POSTED BY:
Karla R.
January 11, 2021
I used this daily and my color remained to brassy.
Karla- We're are so sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sandi M.
November 29, 2020
Works OK, but the container leaks
Reviewed Color: Blonde Neutralizer
POSTED BY:
Sandi M.
November 29, 2020
The toner works OK, but the container leaked from the first time I used it. I have to store it upside down and be VERY careful that it doesn't leak all over the place.
Sandi - We truly appreciate your feedback! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Ruby G.
November 29, 2020
Not for me
Reviewed Color: Blonde Neutralizer
POSTED BY:
Ruby G.
November 29, 2020
I have natural dark brown hair with a lot of red tones. I have dyed my hair dark blonde for a while and I noticed the tint does not help my hair. It may work on blonde or natural blonde hair but not on mine. It’s hard for my natural curly hair to catch the color correctly and moisturize. This tint makes my hair feel a little stiff after I use it.
Ruby- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Tracey- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not perform as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kristy L.
November 12, 2020
No difference
Reviewed Color: Blonde Neutralizer
POSTED BY:
Kristy L.
November 12, 2020
I didn’t notice any difference after using this product. Had a nice lather tho.
Kristy - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Emily K.
November 3, 2020
I’m on the fence
Reviewed Color: Blonde Neutralizer
POSTED BY:
Emily K.
November 3, 2020
My stylist suggested this to me as I was worried about brassy tones after my strand test, so I ordered it. As my blonde highlights are still growing out, I liked how it maintained their cool tone.
But my issue is that this was my first time doing a root touch up and this product hasn’t toned down my orange roots after two uses. Since you’re only supposed to use it two times a week, I’m not sure what to do now. I’m unhappy with the warmth of my roots but I don’t want to damage them by re-dying. I’m used to going to the salon and I simply don’t know what to do to fix things.
Emily- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Laurie K.
October 31, 2020
Not good for my fine hair
Reviewed Color: Blonde Neutralizer
POSTED BY:
Laurie K.
October 31, 2020
The blue tone was really effective to neutralize my brassy color. However, it made my hair feel dry and frizzy. Would use it again if my hair liked it.
Laurie- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the moisture and texture that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Karen - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) cost did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Thalia P.
October 16, 2020
I didn’t see any changes
Reviewed Color: Blonde Neutralizer
POSTED BY:
Thalia P.
October 16, 2020
I tried it many times but I don’t see any changes .
Thalia- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Lydia- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the tone and balance that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Mery P.
September 18, 2020
This was horrible!!!!!
Reviewed Color: Blonde Neutralizer
POSTED BY:
Mery P.
September 18, 2020
My beautiful gold and platinum highlights were gone with just one use and my hair is now all one shade without dimension. I am so upset I wasted the money I paid for my highlights 6 weeks ago.
Mery - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Maureen - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Shelly H.
September 4, 2020
No.
Reviewed Color: Blonde Neutralizer
POSTED BY:
Shelly H.
September 4, 2020
After what happened with my color, I won't use any of their products.
Shelly - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Amy P.
August 26, 2020
Sticky
Reviewed Color: Blonde Neutralizer
POSTED BY:
Amy P.
August 26, 2020
Even after rinsing well, my hair was sticky from the residue. Even worse, it did nothing to tone down the bright orange tones left from my "custom" medium ash blonde. Total waste of $$$
Amy- We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Lady- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not have the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Valerie N.
August 5, 2020
Didn't do a thing
Reviewed Color: Blonde Neutralizer
POSTED BY:
Valerie N.
August 5, 2020
I have some gray hair and normally use the hair color pretty close to my natural. I always do it at the salon, and sometimes at home with the hair color recommended by my hair dresser. This time I took a leap of faith because I thought it might be a good idea to try a different hair color brand, still used the same color though.
The outcome was just horrific. I have never in my life had such a terrible hair color experience. I would understand how my hair turned completely green-orange if it was a different tone from my natural hair color. In this case it was very close, so I find it simply unacceptable. Never again.
Valerie- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Laura W.
August 1, 2020
Didn’t do anything
Reviewed Color: Blonde Neutralizer
POSTED BY:
Laura W.
August 1, 2020
I have highlights that have turned brassy. I was hoping this would tone them more ash but I honestly can’t see any different. I’ll try it again because I’ve got a whole tube. I left it on for three minutes too. The lather was nice.
Laura - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Damaris
July 23, 2020
Waste
Reviewed Color: Blonde Neutralizer
POSTED BY:
Damaris
July 23, 2020
Unsure why sent a blonde neutralizer when custom color was baby poop brown just over all disappointed with color
Damaris - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Cheryl- We're truly sorry that our Tint Rinse (Blonde Neutralizer) was not the shade that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Debi - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Marilyn - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Suzanne S.
June 22, 2020
Itchy Scalp!
Reviewed Color: Blonde Neutralizer
POSTED BY:
Suzanne S.
June 22, 2020
I've been using the blonde neutralizer for a while and liked the results. However, over time my scalp started itching and the itching has increased to the point of being a constant issue. I've never had scalp issues before and don't see any flaking of any sort. I have stopped using Tint Rinse and the itching is subsiding. I suspect I developed a reaction to this product.
Suzanne - We're truly sorry to hear you may have developed an allergic reaction to our Tint Rinse. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Mary M.
June 22, 2020
tacky
Reviewed Color: Blonde Neutralizer
POSTED BY:
Mary M.
June 22, 2020
after this tint rinse dried, my hair got sweaty from being in the sun. My hair then had a tacky, sticky feeling to it, ok, if you don't get sweaty outside
Mary - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Shelley B.
May 15, 2020
Just okay
Reviewed Color: Blonde Neutralizer
POSTED BY:
Shelley B.
May 15, 2020
It did extend my color but I felt it was drying and really had to condition after
Shelley- We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Laura K.
May 5, 2020
Didn’t remove / tone the brassy from my blonde
Reviewed Color: Blonde Neutralizer
POSTED BY:
Laura K.
May 5, 2020
I really wanted this to work but was pretty disappointed. It didn’t seem to remove or tone the brassy from my hair at all. I’m naturally a light ash blonde so I didn’t think it’d take much. It did however make my hair feel nice!
Laura- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not remove the brassiness from your color as you expected. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Kimberly S.
May 5, 2020
Tint rinse
Reviewed Color: Blonde Neutralizer
POSTED BY:
Kimberly S.
May 5, 2020
This doesn’t seem to work on my hair for some reason. Love the smell and still use it.
Kimberly- We’re truly sorry that our Tint Rinse (Blonde neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Norah K.
February 23, 2020
Not happy with products
Reviewed Color: Blonde Neutralizer
POSTED BY:
Norah K.
February 23, 2020
Did not gone the yellow at all. In fact hair seemed more yellow. Very disappointed with products!
Norah - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Ronni - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
Ekaterina - We're truly sorry that our (Tint Rinse (Blonde Neutralizer) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Hilda
January 23, 2020
I don't know if I like or not
Reviewed Color: Blonde Neutralizer
POSTED BY:
Hilda
January 23, 2020
I used this product two times so far. I feel my hair more dry and is breaking on little pieces.
Thanks
Hilda - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jody D.
January 2, 2020
Appreciated the tint rinse but ineffective
Reviewed Color: Blonde Neutralizer
POSTED BY:
Jody D.
January 2, 2020
I appreciated eSalon's prompt effort to correct a bad color experience, and the tint rinse arrived 48 hours later, however it did not tone down the orange hair or correct the problem. I did have to go into a salon to have a color correction treatment done. I learned that color by mail order just is too risky for me despite the friendly and prompt service from Salon.
Jody - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. Please let us know if there is anything else we can do to help!
POSTED BY:
Darlene N.
December 2, 2019
Can't tell the difference
Reviewed Color: Blonde Neutralizer
POSTED BY:
Darlene N.
December 2, 2019
I don't want to say anything bad about this product because it's my hair color is so drab I can't tell when I use it and when I don't so I'm not going to say anything bad about it
Darlene N. - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Lisa G.
October 10, 2019
No good
Reviewed Color: Blonde Neutralizer
POSTED BY:
Lisa G.
October 10, 2019
Feels very bad in hair. Doesnt smell to good eithier.Turned my hair orange. I was sent replacement bottle that turned my hair dark red. Very unhappy. I would so like to be refunded. I wish they had of told me from the beginning I couldnt go blonde from light brown with this product. I was told I need to go to professional salon. Thanks for telling me after I put this eye burning awful smelling product in my hair.
Lisa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Teresa G.
September 28, 2019
Doesn't really work to tone brassy hair very well
Reviewed Color: Blonde Neutralizer
POSTED BY:
Teresa G.
September 28, 2019
It may have toned my hair slightly, but really wasn't effective. It was sudsy, and kind of weird. I think it added to the drying effect the color had already had.
Teresa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
missy F.
September 12, 2019
blonde reutralizer
Reviewed Color: Blonde Neutralizer
POSTED BY:
missy F.
September 12, 2019
I would say the label on this item is inaccurate. I have had a neutralizer applied periodically over the years at the salon and this product does not do the job. It also dried out my hair quite a bit which was surprising. Love many of eSalon's products but you may want to go back to the drawing board with this one.
missy - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Katy F.
September 4, 2019
Don’t buy
Reviewed Color: Blonde Neutralizer
POSTED BY:
Katy F.
September 4, 2019
I’ve used store brands that make more of a difference than this tint rinse.
Katy - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Michelle - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results you expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Sheila B.
August 12, 2019
disappointing color - too mush brass still
Reviewed Color: Blonde Neutralizer
POSTED BY:
Sheila B.
August 12, 2019
I made sure to notify eColor that my hair tends to turn RED and to please do not even place one drop of any form of red in the color. Well - they did and my hair was brassy! They sent color number 2 and lightened it - there is still brass. While the kits are nice and convenient - they can't get it right if your hair lends to a brass and you do not want brass/red.
Many of their photos feature red or brass tones - should have been a flag. The neutralizer does not eliminate brass - a misconception by many colorists.
Sheila - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Nancy - We're sorry to hear that you were disappointed by your experience with our Tint Rinse. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Lanny F.
July 21, 2019
Very runny
Reviewed Color: Blonde Neutralizer
POSTED BY:
Lanny F.
July 21, 2019
This seems to cut out a bit of the yellow tones in my highlights but the product itself is really runny like water, makes it a bit trickier to pour out without getting too much out... Also in a plastic tube which I'm trying to steer away from.
Lanny - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Karen B.
July 2, 2019
Minimal results
Reviewed Color: Blonde Neutralizer
POSTED BY:
Karen B.
July 2, 2019
No difference when used as recommended. I left on 2x longer and it helped some but didn’t last.
Karen - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Patricia P.
June 29, 2019
Not what I expected
Reviewed Color: Blonde Neutralizer
POSTED BY:
Patricia P.
June 29, 2019
I guess I didn’t understand that this worked just like the toning mask only it doesn’t condition your hair. I thought it was like a typical rinse that colors your hair. Maybe just add conditioner to this
Patricia - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Jane - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Joanne D.
June 5, 2019
Tint rinse
Reviewed Color: Blonde Neutralizer
POSTED BY:
Joanne D.
June 5, 2019
I do not like anything this blue or purple in my hair! After rinsing my hair felt better but I think I glowed. I will not use this rinse. I also felt that it took some of the nice color I just put in, out as in made my hair seem much lighter in color, I do not want glowing hair. I want a nice soft color.
Joaane - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Tami - We sincerely apologize for the experience you had with our Tint Rinse (Blonde Neutralizer). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Christina- Thank you for your feedback. We're always looking to improve our service and products and truly value everything our clients say. We hope to continue helping you find hair perfection!
Brandi- Thank you for your feedback. We're always looking to improve our service and products, and we value everything our clients say. We hope to continue helping you find hair perfection!
Frances- Thank you for letting us know! We look forward to hearing your feedback once you have tried our Tint Rinse. We hope you enjoy!
POSTED BY:
Kelly A.
March 7, 2019
Still brassy
Reviewed Color: Blonde Neutralizer
POSTED BY:
Kelly A.
March 7, 2019
I was thinking that was would be the equivalent of a purple toning shampoo I had bought at the beauty supply store that was amazing. This is more of a drugstore version and really doesn't do a great job on brassiness. I guess you get what you pay for LOL
Kelly - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Nyla D.
February 28, 2019
Worst!
Reviewed Color: Blonde Neutralizer
POSTED BY:
Nyla D.
February 28, 2019
Dryed up my beautiful hair so much that I’m struggling to get moisture back in them.
Nyla - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Ann R.
February 12, 2019
Very Harsh
Reviewed Color: Blonde Neutralizer
POSTED BY:
Ann R.
February 12, 2019
Makes my hair feel like straw. I have only used it once because of this.
Ann - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Diane M.
January 17, 2019
Tint.. Replacing the HUE..?
Reviewed Color: Blonde Neutralizer
POSTED BY:
Diane M.
January 17, 2019
This tint is thin and really messy. It isnt as easy to use as the DEVOTED to HUE.
They should bring back the HUE product..
Diane - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection.
POSTED BY:
Ashley C.
January 9, 2019
Made no difference
Reviewed Color: Blonde Neutralizer
POSTED BY:
Ashley C.
January 9, 2019
Having used purple shampoo with good results before and seeing all the good reviews this has I’m so confused. This did nothing for my hair. I even tried putting it on my hair dry - still no change.
Ashley - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Michelle R.
November 20, 2018
Blonde nuetralizer
Reviewed Color: Blonde Neutralizer
POSTED BY:
Michelle R.
November 20, 2018
Didnt do much for my brassy hair. I have light brown with blonde balyage. I thought it would help my blonde but it didnt really do much.
Michelle R. - We’re sorry to hear that you were dissatisfied with our Tint Rinse. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Teresa W.
October 30, 2018
Tint rinse
Reviewed Color: Blonde Neutralizer
POSTED BY:
Teresa W.
October 30, 2018
dislike, buy a quality shampoo that contains the blue
Teresa - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Martha D.
October 12, 2018
Hair
Reviewed Color: Blonde Neutralizer
POSTED BY:
Martha D.
October 12, 2018
Don't look like it does anything, hair looks no different.
Martha - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
Peggy - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Debbie D.
July 25, 2018
Not enough neutralizing
Reviewed Color: Blonde Neutralizer
POSTED BY:
Debbie D.
July 25, 2018
Tint rinse does add shine and does neutralize some of the brassiness but not enough keep using in.
Debbie - We're truly sorry that our Tint Rinse did not provide the neutralizing you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Aurelia - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Heidi S.
June 20, 2018
Didn't seem to do anything
Reviewed Color: Blonde Neutralizer
POSTED BY:
Heidi S.
June 20, 2018
This product didn't seem to make any difference in my hair.
Heidi - We're truly sorry that our Tint Rinse Blonde Neutralizer did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Guadalupe - ¡Muchas Gracias por compartir tu alegría con nosotros! Estamos muy felices de oír que te gusta nuestro Tint Rinse en Blonde Neutralizer! Valoramos tus comentarios y esperamos oír de ti otra vez en el futuro.
Rosario- Este tipo de comentarios es muy gratificante. ¡Nos alegra saber que estás disfrutando del Tint Rinse (neutralizador de rubios)! ¡Esperamos la próxima oportunidad para deleitarlo!
POSTED BY:
Brenda V.
September 14, 2020
Está hermoso
Reviewed Color: Blonde Neutralizer
POSTED BY:
Brenda V.
September 14, 2020
Lo q me gusto mucho es q balancea los colores y le dio mas brillo más como yo quería. Después compraré otro me gusto mucho .
Leslie - Gracias por tus comentarios. Le pedimos disculpas por la experiencia decepcionante que tuvo con nuestro Tint Rinse (Blonde Neutralizer). Siempre buscamos mejorar nuestro servicio y productos, y realmente valoramos todo lo que dicen nuestros clientes. ¡Esperamos seguir ayudándote a encontrar la perfección del cabello!
When you visit any website, it may store or retrieve information on your browser, through cookies or similar technologies. This information might be about you, your preferences or your device. The information can give you a more personalized web experience. Because we respect user preferences, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. Please note that blocking some types of cookies may impact your experience of the site and the services we are able to offer.
Manage Cookie Preferences
Under applicable privacy laws, you have the right to opt-out of (a) the “sale” of your personal information to third parties, (b) the sharing of personal information for cross-context behavioral advertising, and (c) processing for purposes of targeted advertising. Cookies under this heading collect information for analytics, personalized experiences, and for targeted advertising (including on social media). You may exercise your opt-out right with respect to data shared by these cookies by using this toggle switch. If you opt out, we will not be able to offer you personalized ads using data these cookies would have collected. For further ways to exercise opt-out rights, visit our Privacy Policy CA Privacy Notice.
Functional
Always Active
These cookies are necessary for the website to function and cannot be switched off in our systems. They may be set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling out forms. They may be set by us or by third party providers whose services we have added to our pages. By using this site, your data may also be transferred to countries outside the European Economic Area without an adequate level of data protection. You may not be able to exercise your rights in relation to the data and state authorities may have access to this data. You can set your browser to block or alert you about these cookies, but some parts of the site may not then work.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not be able to monitor its performance using these cookies.
These cookies may be set through our site by us and/or our advertising partners, including social media companies. They can be used to build a profile of your interests based on the browsing information they collect from you when you visit a website, which includes uniquely identifying your browser and/or internet device and show you relevant content or adverts on our and other sites.
This website uses cookies and similar technologies to operate our site and services, optimize the website, monitor sessions, enhance your experience, and for marketing. These technologies may monitor your use of the site and share that information with third parties, including for analytics, social media, and advertising purposes. For more info, including on data retention, see the privacy notices linked below. Click “Cookie Settings” to opt-out of certain advertising cookies.
By accessing or using the website, you agree to the use of cookies to collect and share your information, and to our Terms of Use (including arbitration & class waiver terms), Privacy Policy and (for California residents) the CA Privacy Notice.
