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So happy I ordered this kit. The salon cape is so nice. It's well-made and cleans easily for reuse. The bowl, brush and clips are also well-made. I've had my Salon kit for a year and am so happy I made the investment. It makes my in-home coloring easier!
Finally have all the essentials I need for coloring and highlighting my hair. Cape is large, yet not too long to protect my top and catches those unexpected drips.
I haven't used eSalon since the pandemic lockdown but I've been unhappy with my color and cuts at salons and I wanted to be more in control of the coloring again. It was easy to follow the directions but a brush wasn't included even though I paid for the extras to make it easier and I didn't feel I got down to the roots enough with just my fingers. In the past I had the brush sent and it was easier to brush the color. I really loved the color but a few grays stayed around my temples, again I think the brush would've helped with that. Maybe they forgot to include the brush but I thought I was getting that. I will definitely try again and hopefully it will be a little easier next time and get easier the more I do it. The price is good and the clean up wasn't bad.
I was so excited to received this set and use it to apply my hairdye immediately. Unfortunately I did not received the brush. Esalon needs to make sure orders are examined with more care. As a customer if I paid for an item I should be receiving it.
Ana - I am so sorry to hear that! We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Ellen T.
June 20, 2025
Salon package
POSTED BY:
Ellen T.
June 20, 2025
It would have been great but I didn't get the brush.
Hello Ellen,
We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Tammy L.
June 13, 2025
Missing brush
POSTED BY:
Tammy L.
June 13, 2025
I LOVE my new color, however there was no brush on the kit {:o(
Hello Tammy,
We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Debbie M.
September 11, 2017
Easy to use
POSTED BY:
Debbie M.
September 11, 2017
Easy to use great color but didn't stay on my gray very long
Debbie- We’re sorry that your hair color did not provide the coverage you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon.
POSTED BY:
Amber S.
August 12, 2017
Overpriced
POSTED BY:
Amber S.
August 12, 2017
It's worth about 10.00 but the clips worked very well.
Amber- Thank you for your feedback. We apologize for the disappointing experience you had with our Coloring Tools. We're always looking to improve our service and products, and truly value everything our clients say.
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