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126 Client Reviews |
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Good product, faulty packagingI like the product but I cannot get the top of the pump to operate. I have to pull the top out to get to the product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBonnie - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Smoothing ShampooI'm sorry, I didn't really care for this shampoo, as it seems you need to use alot for some suds. Really didn't get a smell from this either. It may work for someone that has a lot of hair. Mine is superfine but I guess I have a lot of it. I still have one full unopened bottle that I won't use as this bottle was sent in another package. Thank you for reading and sorry, this product didn't work for me and I couldn't really tell you that is smooths as I used it in conjunction with the conditioner. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We're truly sorry that our Easy Glider did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The pump does not workTried multiple times to get the pump to work. i have to unscrew the top and take some of the shampoo, which is exceptionally thick off the stem of the pump. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDara - Thanks for bringing the issue you’re having with the dispensing pump on our Easy Glider Color Care Smoothing Shampoo to our attention. Per our Satisfaction Guarantee, we have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not GreatIt takes about 6 pumps to get enough shampoo to wash my shoulder length hair and one washing (which is all I usually do with my other shampoo) is not enough to get out product and make it feel clean. Though the pumps are small, 12 pumps per wash seems like a lot for any product. This shampoo does not lather up very much. Disappointed. I will not be purchasing again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJaneen - We apologize for the disappointing experience you had with our Easy Glider Color Care Smoothing Shampoo. We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection! |
Bottle wouldn’t openThe pump on this bottle wouldn’t open. The shampoo wouldn’t suds up either. I didn’t feel like it cleaned my hair. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCarmen - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We have reached out to you in regards to the pump. We're always looking to improve our service and products and hope to continue helping you find hair perfection! |
Lacks latherThe top is hard to push down and quite ackward. The shampoo has zero lather so it’s hard to really get a good wash. Don’t recommend. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsConnie - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. Keep an eye on your inbox for more details. |
Color Care Smoothing ShampooOK product...nothing special 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJudith - We're truly sorry that our Easy Glider Color Care Smoothing Shampoo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not for me!Made my hair dry! Did not tame like it says & doesn't smell clean. Hated this stuff with many reasons! Not worth buying! Noe I have a full bottle of this & conditioner that will never get used. Waste of money! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMisty - We're sorry to hear that you were disappointed by your experience with our smoothing shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Save your moneySmells nice, but my hair isn't less frizzy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlison - We're sorry to hear that our Easy Glider Smoothing Shampoo didn't provide the frizz control you were looking for. You can always pair our smoothing shampoo and conditioner with our Sleek Dreams Smoothing Balm for an extra boost! Per our Satisfaction Guarantee, we've added a credit to your acct in the amount of your purchase. Look for our email with more information! |
Color Care Smoothing ShampooIt's OK, won't purchase it again. Rather heavy, and doesn't feel clean like other shampoos. the pump is definitely an issue. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNancy - We're sorry to hear that you were disappointed by your experience with our Easy Glider Color Care Smoothing Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Easy Glider ShampooI have been pretty happy with the shampoo, but the pump never did work, and that made it hard to work with. If not for that, I would give it 4 stars. Now I am trying the Lock It Heart shampoo. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLauren - Thanks for bringing the issue you’re having with the dispensing pump on our Easy Glider Color Care Smoothing Shampoo to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information. |
Easy Glider Shampoo and Color Care Smoothing ConditionerI hoped this would take some of the frizz out of my hair, but instead smoothes it out to the point it's difficult to hold the large, loose curls I try to achieve from using a large barrel curling iron. The end result (for me) has been smooth, frizzy hair, if that makes sense. I've experimented with the amount of product to use, and also use the smoothing conditioner that goes with this, which I've also tried in varying amounts. Also, they both have a super sweet smell which is not for me... I apologize for the less than enthusiastic review, it just didn't do what I hoped it would, and is probably due to my hair type. I will go back to using the original shampoo and conditioner in the red bottle (forgot the name) as it oddly works better for me at controlling the fritz while letting me put in the larger curls. Both shampoos and conditioners are great at preserving your color, so I do appreciate that! 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsPeggy- We're sorry to hear that you were disappointed by your experience with our Smoothing Shampoo and Conditioner Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
It does what shampoo is supposed to doIt cleans my hair and smells nice. However, after a week of using it, I can not tell any difference in my hair. It still gets frizzy and just as frizzy as it did before I started using this. So on the smoothing promises, it's a bust for me 3 of 3 people found this review helpful. Did you? |
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Response From Our ExpertsJen - We're sorry to hear that you were disappointed by your experience with our Easy Glider Smoothing Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Not worth the $$Hate it, leaves my hair feeling brittle and crunchy even when using both the shampoo and conditioner together. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShannon - We’re sorry that you were unsatisfied with our Easy Glider and that it left your hair feeling brittle and crunchy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Just OkSmells great but don't rally see any smoothing of my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMargie - We're sorry to hear our Easy Glider Smoothing Shampoo wasn't what you were expecting. If you need extra smoothing beyond our shampoo and conditioner set, we recommend trying either our Sleek Dream Smoothing Balm or Feelin' Smoothie Anti-Frizz Hair Serum. We've added a credit to your account so you can try something else. Check your email for more information from us. |
Good at smoothing but doesn't feel cleanI like that my hair is smooth, but it almost feels greasy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMara - We're sorry our Easy Glider Smoothing Shampoo was not the right product for you. It appears we've already spoken with you to help you with a product exchange. We hope we helped you on your way to hair perfection! |
Easy glider shampooWhile I do like this product for my hair I found that I had to pump it about 15 times to get enough product out to effectively wash my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChantell- Thanks for bringing the issue you’re having with the dispensing pump on our color safe shampoo to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information. |
NIce textureThis shampoo has a nice texture and lathers well with just a little. Unfortunately, the pump didn't work, but I just put one on from my old bottle of Heart Lock It. I didn't notice a whole lot more smoothing than the Heart Lock It, or much less frizziness, but I did notice a little. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTammy - We're sorry to hear that you were disappointed by your experience. Thanks for bringing the issue you’re having with the dispensing pump on our Easy Glider Smoothing Shampoo to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information. |
Please redesign this bottle!This is impossible to pump out quickly in the shower, where there is no countertop to balance the bottle while you pump little tiny squirts. I rebottled to my old Burt's Bees bottle, but no more. When this gets a redesign, I'll order. It's a shame, because this line really smooths my hair! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMina - Thanks for bringing the issue you’re having with the dispensing pump on our Easy Glider to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information. |
Leaves my hair dry and frizzy...not crazy about itI bought this a few months ago, and I truly tried to give it a chance. I bought both shampoo and conditioner in order to get the full advantage of both products. I am NOT happy with at all. I know sometimes it takes awhile for your hair to get used and to get the full benefits of the products. I found that after a few weeks of using, my hair is no better and seems to be a bit dryer. It's a bummer because I have tight ringlet naturally curly hair and when it gets dried out my hair becomes frizzy and overall makes my overall appearance look sloppy and unkempt. I am up for trying a different product because curly hair can be finicky but I am unsure because the cost is a bit more than what I was using prior and I was getting better results. I hope it works for people, it just doesn't work for me. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDawn- Thank you for sharing your feedback. We are sorry that you felt our Easy Glider Smoothing Shampoo did not have the texture you expected, so we've issued you a store credit. Per our Satisfaction Guarantee, we look forward to providing you with a shade that will better suit your needs. |
Doesnt work into latherThe easy glider shampoo did clean my hair but didn't work into a lather and I had to use twice as much as other eSaslon shampoos to get the same result. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTraci - We're sorry to hear that your Smoothing Shampoo didn't provide the lather you were expecting. The reason you are seeing a lack of lather is because this product is sulfate-free. While this shampoo may not lather as much as many shampoos that you may be used to it cleanses just as fine. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Not light enough for my hair...This product does not have enough "suds" for me. It doesn't leave my hair feeling clean enough. It does smell nice but I think it's too heavy for my particular hair. If you have very thick curly hair then it may be the right product for you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShannon- We apologize for the disappointing experience you had with our Color Safe Shampoo. You’re a valued client, and your happiness matters a great deal to us. The Color Safe Shampoo does not lather as much as other shampoos due to it being a color safe shampoo. Color Safe shampoos lack sulfates,which give the shampoo its lather, and it is more gentle on your hair. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. |
Easy GliderNot for me. Felt like it weighed down my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori - We're sorry to hear that you were disappointed by your experience with our Easy Glider Color Safe Smoothing Shampoo. We have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Still FrizzingThis product did not work for me. Actually frizzing was worse. I went back to the traditional Love Shampoo and Conditioner. On a side note the smell was very strong. It reminded me of hairspray old women use to have helmet hair. It also gave me a slight headache. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmber - Because you felt our Easy Glider Color Safe Smoothing Shampoo didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
ScentSame as the conditioner, does not make your hair feel smooth and scent is not good. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - Thank you for sharing your feedback. We are sorry that you felt the results of our Easy Glider Color Safe Smoothing Shampoo were not as smooth as you expected, so we've issued you a store credit. Per our Satisfaction Guarantee, we're always eager to work with you to find the right product for you. |
EhhDidn't love it. Hair still felt dirty after using. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStacey- We're sorry to hear that you were disappointed with your results. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |