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66,541 Comentarios de clientes |
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Great colour. Very good gray coverageMy first 2 goes with e-salon colour didn’t go well. The first was waaaaaay too dark and I had to remove the colour. The second barely covered my gray and roots at all. This one was just right and I’m very happy with it. Third time was the charm. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Rich Color Fades Too SoonI was using a different mail-order coloring kit. I really appreciate the personalization of the eSalon kit, and my hair looked dark and rich after coloring. However, the eSalon color faded in a month. Not knowing if it is safe to recolor so soon, I am hesitant to try this one again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorGreat color but does not cover gray well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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stubborn graysThe overall color and feel of my hair afterwards was nice. I was a little bit disappointed with the coverage of the grays. Although my gray hair was not totally covered they're not as prominent and do blend. But I will give it one more shot with this color kit. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Excellent colourEasy to use and colour came out really good. I used permenant colour and the smell was too strong towards the end. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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VERY IMPRESSEDI had dyed my hair using box dye about 2 weeks before using eSalon. I wanted to go back to my natural hair color (dark brown) because I had balayage that grew out & was starting to look brassy. The box dye looked okay at first but I noticed it fading fast & there were a lot of patches that didn’t dye completely. I LOVED how dark my hair was right after I dyed it so I wanted to dye it a soft black. I have very long, thick hair. The color from eSalon was PERFECT, the soft black looks so good and covered every strand of hair. I don’t see any patchiness. It also looks way better than if I were to use a box dye. I LOVE THIS! Will be ordering again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved the colorWell my hairdresser is closed so I had to cut and color my hair myself. I waited and waited as the prospect was daunting. I have to say my haircut is not so wonderful but your color was wonderful....it totally covered the grey. I did push back the next shipment since I just finished coloring my hair a week ago. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very easy to use and lovely productI have this product a 4* rating because everything was great about the service, delivery, packaging and the instructions were really clear and easy to follow. However, the colour didn’t come out as bold as the shade I’d chosen. I don’t think this is the fault of the product/company as my hair generally doesn’t take to colour well which is why I thought I’d give e-Salon a try! I can’t afford to get it done at a hair salon and so this option seemed really good, better than supermarket hair colour boxes. I like the colour that’s come out and my hair isn’t dry like I read in some reviews, it’s just not as bright as I’d was hoping for. I think that maybe I can’t get that unless I use bleach which I’m not keen on doing. Overall very glad I tried this and may well continue using the product in the future. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great packaging.I loved the packaging and the organized instruction. Very easy to use. I loved the outcome color. I disliked the smell. Much worse than other at home products I have used. And....grays appeared quickly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ProfessionalI cant fault the quality or delivery of service. The colour was just not to my personal taste more auburn than I wanted. I have bought different items this to purchase - shampoo and condition as was impressed by these items in the pack. Im going to try root spray and a colour tint. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great ExperienceWould like to have more shine in my hair from the product. I would like the introductory kit that includes the clips, cape etc. However, I will order from ESalon again and recommend their products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Covers grayCovers gray but made my hair really dry. Has a strong smell. Overall, I like it and will use it until my salon can reopen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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IN LOVEI went from a very light blonde to a store bought medium brown. The results were red, copper, undertones to a rusty brown. I was not a fan. I found eSalon by happenstance, but I wasn’t feeling very hopeful for the outcome. I WAS SO WRONG. I am obsessed with my color, OBSESSED! I went for the darkest brown and told my colorist that I go red very easily, my dye was formulated with me in mind and let me tell you, there is not even a hint of red! I have this gorgeous dark brunette hair with an ashy undertone. It’s so beautiful and I cannot wait for my next batch because it is oddly fun to do also! THANK YOU ESALON. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazingly impressed!I wasn't really sure what to expect and was very nervous but figured, hey - in these COVID worrying times, if it was a disaster, did it really matter? The results were in my opinion, and for my customised set, perfect. Any grey was completely covered and the colour blended in perfectly, I was amazed, I don't know what I expected but it really was great and as good as when I walk out of the salon. But there are cons. The application is tricky and not for the feint hearted. I have good experience with hair and I found it challenging - any video you watch of someone doing it makes it look simple, it isn't and if you have someone you trust to do it with you that might help. Secondly - the smell of ammonia, I wasn't expecting that old-fashioned hairdresser smell, just mentioning that. Thirdly - the feel of the hair after it was washed and before using conditioner was alien to me; it was very dry and how bleached hair feels. Once conditioned it was ok and with each wash it improved until I didn't notice it anymore. And finally, a warning; I decided not to stand in the shower to rinse it off and thought it would be just as easy to bend over the bath. The mistake here is that when following the procedure to work the solution through to the ends for 2-3 minutes, what I didn't realise was how much it was splattering the sides of the tub and surrounding area. By the time this had dawned on me, the colour had stained the acrylic bath. It took a slightly abrasive cleaning product for me to remove the stain from the bath - which left some residual implications on the surface - and some colour that splattered onto a blind I was not able to get off. Just be aware, although now I'm wondering what effect the dye might have on the base of my shower and the sealant. I'm hoping the continuous running water from the shower will stop this from happening. So, overall and in spite of the above, I'm still giving 5* because the colour is amazing and that's all that mattered :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect matchWill oder it again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My thoughtsThe packaging was lovely and so was the product and finish. The down side was I had to use my free bottle as well to get the coulor how I wanted it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorProduct covered up my roots. I wish I would’ve chosen a color with more red tones in it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good colorNo hot roots . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productpleased with how the colour turned out but was hoping for a lighter colour. It turned out light brown instead of the requested golden. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Très bienMerci pour le couleur qui me convient très bien,mais comme j'ai les cheveux très long j'ai un peu de mal à faire l'arrière de la tête. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfec...There is not other word to decribe 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good productI would have given this product 5 stars but I broke out on my forehead from the cream that prevented stains. The color matched my hair and it was easy to apply, It arrived on time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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colorcolor was great. wish grey coverage was a little longer lasting 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Bye bye salonI was terrified of this product, but so depressed over the gray that I had to do something. I ordered my product, the colorist emailed me to explain the process and make sure all my questions were answered. Within three days I had my box and on Saturday I started the process. The coverage was dark as it was explained to me I could only go darker not lighter. I had to keep going at that point and followed the instructions exactly not knowing what I would get. After application, rinse, application of color enhancer and final rinse did I see my results. Spectacular! OMG! My highlights are still there and the colors yes colors, are amazing. So yeah, bye bye salon. I am sold. Thank you E Salon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Klasse ProduktDie Farbe, das Shampoo und der Conditioner sind klasse. Den Rest nutze ich nicht. Handschuhe nutze ich meine eigenen, da die mitgelieferten nichts taugen, sind schon beim anziehen zerrissen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I.ABSOLUTELY.LOVE.MY.COLORLike many esalon clients, I used to go to an expensive salon (I have been seeing my colorist for over 15 years!), which means 1-1.5 hours out of my weekend and the salon is very crowded on the weekends (we don't like crowds anymore, do we?). I saw an esalon ad on a website, and decided to give it a try because of the shelter-in-place situation we are in. I included a picture of my hair and specified in my profile that I have stubborn grey. My first color came out beautiful, my grey blended in very well. I just did my own color for the 2nd time last night - another happy experience. I highly recommend esalon to anyone considering it. Take the time to set up your profile, include a picture and follow the instructions. You will be so glad that you did! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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NiceIt was a little darker then I wanted I wanted it a little more red in and a little lighter but its looks nice on me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color mixing suggestionsIt is very hard to replicate the color. Salon did pretty good job doing it. I would want probably some more choices of undertones as well the finished % of each color in the mix. I would be able to tweak it for the next time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the colorI love the color. I just wish it had a bit more dimension. I'm gonna try again and maybe go for a bit darker next time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Ok color. Great for the price.I was satisfied with the color for about a week, then it seems I’m seeing grey again and like it’s wearing off or didn’t cover as well as I’d thought. I did like the looks of it initially though 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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First time eSalon colorI overall was pretty pleased with my custom color set. I wish it covered my grey hairs a little bit better. Not sure if I need to leave the dye on longer or if my dye needs to be a little darker to accomplish that. The matching to my hair color was crazy spot on, and I only applied the dye to my roots. I wish it covered the gray hair more consistently, and that's the only reason I'm giving it 4 stars. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice color, soft hairThe color was slightly darker than I normally get at the salon. My hair was super soft, more so than at the salon. The highlighter was too coppery for my taste and it burned my hair. It was the first time I have ever colored or highlighted my hair at home. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very happy with results!The first time I used the root color I was inexperienced and unsure of myself but followed the directions to a tee. I did a pretty good job and was happy with the results but I did miss a few spots and I feel like the greys didn't cover completely. So I got in touch with my stylist and she recommended that I leave the color on a little bit longer. For my next root conceal batch I used the brush, the first time I just used the bottle tip for application. Also, I was more careful&patient, and left the color on a little bit longer. I couldn't be happier with the results, I really enjoy doing this now myself! I would highly recommend it during this time of quarantine & someone who doesn't want to go to the salon as much just to have your roots done(pre-covid of course). It's very easy and inexpensive & I love the results I'm getting! My shade is medium brown which is nice & rich with no brassy undertones. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love It!Wow! I didn’t actually expect this to work. I might just have to keep my subscription active 🥰 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy to applyThe color was easy to apply. It was a little darker than my color though I sent in a picture but I liked it. I use color care shampoo, but I have to say my roots are beginning to show already. If not, I would have given this 5 stars. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My hairMy personal colorist has done a fantastic job. Only complaint I have is my hair is long, need a little bit extra shampoo.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love, love, love itI have had 3 sets since January but with 1 thing or another I just didn't have time or the patience to do my hair myself. I gave 2 to my daughter and it turned out fab so today i decided to do mine and I have to say it turned out perfect. No more unsightly "salt and pepper" hair for me though it is a good bit darker than I am used to but I do like it but hopefully after finding they can adjust the colour I have asked for it to be made lighter. I am always nervous when it comes to having my hair dyed as I never like it to start with especially if it is a darker shade but I have to give eSalon 11/10. Their colours, service, after care and customer support is impeccable because 1 order never arrived and after sending a quick email they immediately sent out a replacement at no extra cost. I would definitely recommend eSalon to all my friends and family. A job well done to all the team.... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Missing applianceI didn’t receive the application brush with this shipment and that’s my preferred application method. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color not what I expectedThough I am very thankful for my dye in this Covid 19 time. It is way better than gray roots. However, I thought it was going to be redder than the time before since asked for it to be so. It came out very dark brown with hardly any red in it. I was surprised at the end result but again very thankful to have my roots covered 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Problem with shippingHi -- I'm just getting around to using my March shipment. Running late, hair in dyer need, I know. Anyway, the bottle of color had spilled, leaving it a little more than half full. There is dried color product that ran down the side of the bottle and into the tray. The rest of the contents are fine. Looks to me as if the lid was not secured?? If you want me to send back the kit, I will, but I need to use what is left today. As I mentioned I am long overdue for a coloring. What should I do at this point? Catherine 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Absolutely Loved It!For years, I've really struggled to find the perfect shade for my hair. It is jet black (I'm Asian) and even if I just want to get some nice dark or medium shades of brown, it's either doesn't lift - or it turns into a very yukky orange. Even going to the hair salons, they just point blank say it's not possible and in all honestly, I've always turned away unhappy. Especially, as I have greys - so whether it's the shop brand or hair salons, I have to use a very darker shade to ensure coverage. A friend of mine recommended eSalon! Not only was the whole purchasing experience an absolute joy - with such each, but the box, the items, the instructions were so easy to follow. Most importantly - the hair colour was fantastic! They nailed it! I will 100% be purchasing again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Only one issueOverall, I am please with the coverage and how the color turned out. But am a tad baffled as to how after 4 washes I'm still bleeding color? I have naturally thick, curly hair and a dry scalp, so I can get by with washing once/twice a week, depending on how I style it. During initial application removal, I rinsed and rinsed and rinsed again until water rain clear. Seems as though when I shampoo, it's stripping away color? Not really sure, I use the Sebastián line in hair care. I believe the tint does help minimize what is lost and aide in keeping shine. Overall, I have enjoyed this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy to apply by myself and great results!!I'll probably never go back to the salon to pay $90 for just the root touchup! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect shade and easy to applyI was hesitant to try the color provided because it was medium blonde and I think of myself as a light blonde. However, they NAILED the color - it's the exact right shade - and without brassiness. The only issue is it didn't fully cover my grey. I am not sure if I need a different formulation or if I didn't use enough. The rest looks great though and my hair feels good. I will eventually need to spring for some highlights because the color is one tone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colour and serviceEverything about this was fab! The colour was great but didn’t last on my greys as long as I would have liked. Could have been dodgy application on my behalf though! Will be ordering again for sure! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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HairMakes hair so soft but it came out really dark 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorI’m quite happy with this service, the color, the choices pretty much everything. Until this last months delivery, I know things are a little unsettled with this COVID19 going on, but it literally took almost 22 days for my shipment to get to me. Really upsetting. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good color - it’s done wellI thought at first might not colored roots well but I now feel it’s done well. I like the color light brown but may try to get it with a little more golden (not red) color to it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Quality Coloring Product - still conflicted on priceI’m torn because I don’t love coloring my hair at home, I have a white bathroom and children who never give me time to myself. With quarantine I tried a couple box colors and wasn’t impressed since I’ve been getting professional color at a salon. I saw Terry Hatcher review this and decided to give it a try. I love the color, it saturates my greys better then other box colors, it’s not as messy as others. But I’m still struggling with the price.. most subscription services don’t charge you shipping which makes this a $30 box color. I have no issue with $20 but the added cost makes me want to just throw up my hands and go back to the salon where I get some alone time, a scalp massage, and a style?! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Customer service is incredibleAfter having a bad experience with another online co. whose medium brown color did not cover my grey and as a result looked very light brown, I ordered from eSalon. I then found out that my very fine colorist started making kits for clients to pick up. I had sent her a text with pic of my hair color and she said she could correct, so I decided to use her and called to cancel eSalon purchases already planned for the future. I never expected to return the kit that I had just received, the eSalon rep surprised me by telling me I should return the kit I just received for a refund. I am so impressed by this customer service. I recommend this co. to people buying kits online. I have to say that Color & Co that I first used not only resulted in a wrong color but also did not use my review after pretending as though they wanted to make sure my review was authentic. If you look at their reviews you will not find one that says the client would not use them again! I didn't totally slam them in my review, thought their instructions were good and kit. I wonder what else went wrong for users, my experience was so bad! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing!Red hair can be very tricky. I called to ask a question, the colorist listened to my concern, tweaked my formula and then nailed it. Exceeded my expectations. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Thank youI found the colour to be excellent, really easy to use and covered up the greys successfully. It has faded quite a bit though, not sure if that’s normal? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wonderful Hair ColorThis company is professional all the way. Continually working with & providing the customer with a perfect salon hair color. To apply the product is fool-proof if you follow the easy instructions. All the materials you need are in the box. They are spot on with the right hair coloring, but wish it covered the gray around my temples a bit better. Have left it on longer in that area during the coloring, but it does wash out easy. Gray hairs just want to be gray. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!The first time I used it, the color was not what I was expecting. After consulting with the colorist, the next color was perfect. I am in the third week with minimum fading (red is very hard to keep, especially in Florida). They are a great company to work with, and the haircolor is easy to apply and you get good results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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TonerPlease include toner with next order 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy to useIt was easy to use, great instructions. It came with plenty of color. The only drawback is the same as with box color, color did fade after a couple of weeks. But I am in the red family, and that is typical. I would definitely buy again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LovelyLovely colour covers well just a little dark then I expected but still fabulous. Makes my hair feel nice 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GabrieleDie Farbe und das Ergebnis super . Nur solltet ihr euch überlegen mit welchen Abrechnungs System ihr arbeitet . Ständig kommen Mahnung obwohl bezahlt werden rude . Das ist der Grund warum ich keine Farbe mehr bestelle 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Switching colorsI cannot find how to communicate with the right person. My hair, as shown in today's picture, has grown out to be silver-gray as my natural. I would like to color over the remaining blond to be a dusty or silver-gray color. Do you have this available and would you recommend it for me? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color just rightMedium brown with no red !! Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Alles drin, alles gut. Aber....Ich muss mich erst an die Farbe gewöhnen, weil sie halt dunkler ist als meine bisherigen Haare. Aber schón. Paßt zum Typ, und das Feedback war bis jetzt auch prima. Sehr schön. —- Es ist nun kurz vor der nächsten Farbe, und der Ton hat sich in den 6-7 Wochen total verändert: von einem sehr schönen Walnusston hin zu einem eher goldenen Mittelblond. Positiv: die grauen Ansätze fallen nicht wirklich auf. Nicht so schön: der starke Farbverlust der ursprünglichen Farbe. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too darkHello, let me start letting you know that I'm in love with the quality of the product, my hair is soft and looks healthy, the only problem is that the shade is too dark, your light brown is darker than my natural light brown, the color is awesome but I feel a little disappointed because it wasn't the idea that I had in mind. I already text to my colorist letting her know that it was too dark and providing some photos with the idea that I have in mind, I like the product and I would love to continue buying it but how can I be sure to get the color that I want. I send a picture of my natural hair color to work with but the result wasn't the best for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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........I love the product I just wish I didn't have to dye it as often ..my hair does not have that dry feeling days after like the store bought hair dye .I would love to see your root touch up products so I don't have to dye it as often 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorI love the color but I think is going away fast and I think I would like a bit ginger color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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coloration avec ammoniaqueBonjour, Je suis très contente d'avoir pu tester votre coloration sur mesure ; je suis très satisfaite du produit , de sa présentation, des explications ; la seule chose qui m'a énormément dérangée, c'est l'odeur d'ammoniac trop intense , qui m'a beaucoup ennuyée ; j'ai du faire la totalité du processus, fenêtre ouverte, j'ai même pas pu totalement finir l'étape où l'on doit rajouter un peu d'eau dans le flacon N°2 et l'appliquer et faire mousser, j'ai tout stopper tellement que l'odeur était forte. A part cet incident, beau résultat, mais je ne recommanderai pas vos produit, j'en suis désolée. Cordialement Sylvie L. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ParfaitJ'attends de voir la tenue après trois semaines 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Die Farbe war richtig gut getroffenaber leider ist sie auch nach 2 Wochen ausgebleicht, wie auch jede andere Haarfarbe vom Drogeriemarkt. Schade.... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ReviewThe color was good. I did have questions for the colorist. Sent an email but no response yet. Also color questions and would like to talk to someone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color was niceBut still need to know how to cover the gray still having gray peaks through after coloring. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itI was a little put off by everything that came but once i dove in it was easy. Most at home colors burn my eyes but not this one. The color was perfect. I will be ordering again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love e color.I love the e-color. My problem is that I'm 81 1/2 years old and its hard forme to do the color. My with the virus pandemic, I have no choice. I just put it all over my head and use my fingers to massage it in then wait for 40 minutes. I do need the extra thing that makes color stay longer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GreatMakes my hair fell bounci 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color and shineI was hoping for a little more info on how long to leave the color on my gray areas. When I went to pour the remainder of color onto my head, the strong ammonia smell made it hard to breathe! Other than those two issues, I LOVE the COLOR and the shine, and will definitely purchase more of this product! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love!I loved the color just wished it would have been lighter. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Did not cover all grayIt covered most of my gray hair but not all of it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Poor customer service!I ordered this product a few weeks ago. Within a day or so of ordering (before the item shipped), I called because I had an unforeseen situation. I had to abruptly leave where I was staying and go back home. I had to leave in order to avoid being exposed to COVID-19. The person I was staying with needed to be quarantined and did not want to stay in a hotel. So I asked that the item be shipped to my home address. The customer service agent told me there was nothing she could do. I also wrote a complaint in the survey I was sent. No response. As of today, I have not heard from anyone and have not tried the product. Zero attempt to keep my business. Thanks but no thanks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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CancelThe esalon product well....the color was too dark.... please cancel any further orders thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Surprisingly goodI was surprised by how good the the color blended to my hair. The only drawback is my gray started poking through after only two weeks. Hopefully the next order will resolve that. Otherwise I told my hair stylist it would be a while before I needed her. LOL depending on how the next batch turns out I may save $80 every month. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy to Use and Shiny HairArrived nicely packaged with very specific and easy to follow directions. My teenage daughter actually did it for me. It left my hair very shiny, and four weeks later, it still has a nice shine to it. My only issue is that I answered all of the questions about eye color, etc. and submitted a photo so that stylist could see my hair color and skin tone, but the final result wasn't what I wanted. I chose dark blonde, which is close to my natural color, and explained in comments that I was hoping to closely match my natural color, but it created a reddish look in my hair. It has faded with washing so that the overall color is now dark blonde, but it had a reddish tint for about three weeks. My hair did have very blonde highlights that had been growing out for about three months, so I'm not sure if that affected the color. I submitted a request for upcoming order for a different shade of blonde and my dislike for how the dark blonde mixed with my hair to produce a reddish look. Am willing to try one more time to hopefully get more of the color that I want. This product is easy to use, made my hair soft, shiny and manageable, and costs way less than the salon. It's definitely worth trying if you're looking to color your hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorThis was my first time dying my hair at home and it was ok. The directions were easy to follow and the product is good. My only complaint is the gray coverage; I have some grays and it dye did not cover a single one. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very NiceIt is nice, had some violet in it but I feel that has faded already but I would still recommend 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color is easy to use & I liked the colorHave a couple spots of gray, where the color did not take, I even put extra color on those spots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorI liked the color that was prpared for me. I thought there might be a little too much brown in it and red. But i have a lot of gray and it covered it. Do you have drops that you put in your color to cover the gray longer. My salon does it. On the whole it was a very good product just a little redder than usual. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great product...Fantastic.....BUT....gray starting at crown.... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice color coverageProduct is fairly easy to use. 2 sets of gloves provided. Nice touch. Not sure whether it’s recommended to use whole bottle. Directions don’t make it clear. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved colorLoved hair color but this time of year I would prefer lighter...I am waiting for it to fade a bit and then order again... hopefully I can go a shade lighter 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The color is great. I am happy with it.I only wish that they would provide a color brush/applicator with each color kit. It came with my first one, but I didn't know I was supposed to keep it and I threw it away with all the emply containers. Why could you not include a new applicator in each kit? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great product, Happy to have during this time!Love the product, color match is great. I wish they had a smaller bottle as I only use half the amount and toss the rest. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Marty's new lookCan't say enough about the custom coloring mix.....Except I love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair Color ProductIt was ok in a pinch but the hair color i had my hair done with did not smell like ammonia 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Happy customerOverall great product, If anything I'd like longer gray coverage 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I like the product But......The color has to much red in it. I think a medium ash blonde and a dark ash blonde mixed would be a better color for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GreatBut shipping takes too long 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I was surprised how much I loved the colorI was apprehensive after receiving the box after seeing the colors on paper... after application the color was great! Loved it, maybe would like a bit more red in it next time. I did notice however the color faded fairly quickly 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My First Time Custom Color SetThe color did not completely cover the gray and wasn't quite the color I wanted but this is a work in progress. I am a 1st time user so I will have to wait and see when adjustments are made by my colorist how my hair turns out before I can give it better rating. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorationBonjour, je suis satisfaite par le produit, en revanche après inspection un peu plus poussée je me suis rendue compte que tout les cheveux blancs n’étaient pas recouverts, j’ai pourtant bien suivi tout le protocole. Il se peut que je ne sois pas parvenue à bien appliquer la couleur partout mais j’ai tout de même bien masser l’ensemble comme indiqué. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Came out really REALLY good for a first time user....Instructions were easy... I was definitely nervous using a new product... I has no reaction or stinging or anything negative.. The color has sheen... Maybe it was the shampoo and conditioner too... The instructions said there would be two pairs of gloves and there were only one pair.. The other negative is that they said to use these large clips to separate your hair.. They should include those clips for first time users.. Especially during the pandemic.. I cant go shopping... I used my toddler grandchildren's clips and had to throw them away after... All in all, it will be easier the next time.. THANK YOU.. p.s. you should have a customer service to write to also... 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Très bien .JE suis très contente de votre coloration .Je voudrais commande les 2 flacons pour 40 euros mais je ne peux pas , je trouve pas votre numéro de téléphone c'est dommage . Merci de me contacter si c'est possible sinon le téléphone . Cordialement . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good high quality product. The color was just what I was looking for..The only drawback was that I had a few resistant grays it didn’t cover 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Lovely colourThe colour is great, just as I hoped. It is a little tricky to do yourself, but the guidance was good, the result was excellent. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |