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PUBLICADO POR:
Maileen A.
julio 6, 2020
Missing Shampoo and Conditioner packet
PUBLICADO POR:
Maileen A.
julio 6, 2020
Did not receive Shampoo and Conditioner packet on this order. Instead received a sample of another brand which is not even for color treated hair and was not enough to cleanse the dye out.
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PUBLICADO POR:
Charlene J.
julio 5, 2020
New Shampoo
PUBLICADO POR:
Charlene J.
julio 5, 2020
Color is great as always but not thrilled with the Caviar shampoo and conditioner. Made my hair too limp and the amount in the packets is so small, it barely was enough for a shampoo although it did produce a lot of "suds"
Hope you'll go back to the one you had been shipping that always worked great. Thanks!
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PUBLICADO POR:
Stefanie D.
julio 4, 2020
Colour
PUBLICADO POR:
Stefanie D.
julio 4, 2020
Very good cover and leaves hair shiny and healthy looking. Absolutely love it. Unfortunately got some colour on my door and cannot get it off. But that’s my fault 😊
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PUBLICADO POR:
Kathy T.
julio 3, 2020
Perfect color
PUBLICADO POR:
Kathy T.
julio 3, 2020
The directions are clear and easy to use.
The color matches mine perfectly.
My only concern is it would have been good to know that the application brush is only included with your first order.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Kathy - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
PUBLICADO POR:
Janice K.
julio 3, 2020
Color was excellent.
PUBLICADO POR:
Janice K.
julio 3, 2020
I went a shade lighter and it it is much more flattering. It’s a shame there is only 1 pair of gloves now. I ended up using a second pair I had because reusing the one pair for both parts of the process wasn’t going to work.
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PUBLICADO POR:
Teresa F.
julio 3, 2020
Color
PUBLICADO POR:
Teresa F.
julio 3, 2020
Love, love, love my color. Just a bit too dark. I come from a long line of redheads but didn't get the red hair. What I did get was very dark brown hair with beautiful red highlights. I want a shade or two lighter brown, no red. No matter what I do, that red comes through on its own.
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PUBLICADO POR:
Ginette C.
julio 2, 2020
Surprise
PUBLICADO POR:
Ginette C.
julio 2, 2020
Bonjour je rencontre un serieu probleme avec mes cheveux depuis 6 mois que je colore mes cheveux ils tombent de plus en plus et sont mois epais auparavant que dois-je faire stopper un moment ou autre chose je suis tre inquiete ,,,, merci de me repondre avant le prochain envoie avant de tous arreter
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PUBLICADO POR:
Andrea W.
julio 2, 2020
Gray/white hair coverage not the best
PUBLICADO POR:
Andrea W.
julio 2, 2020
I love the color that my hair turned out for the most part. However, about 2 weeks after I colored my hair, following the directions exaclty. All of my white hairs around my temples have come back. The dye had completely washed out. This is the only problem I have had this far though.
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PUBLICADO POR:
Helena S.
julio 2, 2020
Color is Great; Supplies Could Be Better
PUBLICADO POR:
Helena S.
julio 2, 2020
My color was great. The other supplies included in the shipment were a miss. There was only one set of gloves (there are supposed to be 2) and the shampoo/conditioner samples were not as good as last time.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Helena - We’re pleased to hear that you’re enjoying the Made For You custom color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Linda T.
julio 2, 2020
Custom color
PUBLICADO POR:
Linda T.
julio 2, 2020
I don’t know if I left it on longer but it turned out darker this time. I’m positive I didn’t leave it in over 20 minutes.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Maxine- We’re pleased to hear that you’re enjoying custom color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kehaulani B.
julio 2, 2020
Conditioner
PUBLICADO POR:
Kehaulani B.
julio 2, 2020
Everything is fine but I need more conditioner 😊 thanks
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PUBLICADO POR:
Laura W.
julio 2, 2020
Darker color better gray coverage needed
PUBLICADO POR:
Laura W.
julio 2, 2020
Hair felt super soft. Unfortunately, it did not cover my grays and I feel I need a darker shade. Love the fact that everything you need comes conveniently in one kit.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Laura - We're thrilled to hear that you're enjoying the Custom Color Kit. We look forward to our next opportunity to delight you!
PUBLICADO POR:
Regina S.
julio 2, 2020
Schöne Farbe
PUBLICADO POR:
Regina S.
julio 2, 2020
Die Farbmischung ist sehr gut. Das Ergebnis sieht sehr schön aus und hält lange.
Was mir aufgefallen ist, dass beim aufschäumen der Farbe eine sehr starke geruchsentwicklung entsteht. Dieser Geruch ist extrem intensiv und etwas unangenehm.
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Dawn - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern.
PUBLICADO POR:
Melissa D.
julio 2, 2020
Great Product
PUBLICADO POR:
Melissa D.
julio 2, 2020
I love the color. They actually take the red tones out of my hair!! Just a wee bit pricey .
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Melissa - We appreciate your feedback! We're glad to know you loved the Hair Color and hope you consider us in the future!
PUBLICADO POR:
nicola S.
julio 2, 2020
Very impressed
PUBLICADO POR:
nicola S.
julio 2, 2020
I put off colouring my hair during lockdown but the greys became too much, I was really impressed with the colour match to my existing colour, and the grey coverage. I'm now 4 weeks post colouring and only my new regrowth is showing (ie the colour hasn't faded anywhere else). I found the smell very strong (ammonia) which was a little shock after salon hair dyes, The application was very easy and instructions and video were clear. I've only rated down one star due to the strong smell.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Nicola- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Bianca G.
julio 1, 2020
Great after about a week
PUBLICADO POR:
Bianca G.
julio 1, 2020
I really enjoy my hair color however the first week or so it's almost embarrassing black I feel like a goth kid. However, after a few washes it's the perfect brown color. I just bun my hair until it fades a bit.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Bianca - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Made For You custom color! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Lori T.
julio 1, 2020
Love the color
PUBLICADO POR:
Lori T.
julio 1, 2020
I have not tried this one yet as it is supposed to have been changed a little to help cover the gray. I have used this in the past and I love the color but recently is isn’t lasting long. So we will see about the change. I will let you know!!
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Lori - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
PUBLICADO POR:
Elaine W.
julio 1, 2020
Color last
PUBLICADO POR:
Elaine W.
julio 1, 2020
Love the color. Easy application. Just wish it would last on roots a little longer. As suggested I leave on roots a little longer but by 3 weeks gray is showing.
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Elaine- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Rhonda G.
julio 1, 2020
Perfect color
PUBLICADO POR:
Rhonda G.
julio 1, 2020
Everyone raves about the new look. I let them know where to get their fix from.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Rhonda- Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring!
PUBLICADO POR:
Ana P.
junio 30, 2020
Good
PUBLICADO POR:
Ana P.
junio 30, 2020
Great color, but it's going too fast
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PUBLICADO POR:
Cornelia F.
junio 30, 2020
Tolle Farbe, einfache Anwendung
PUBLICADO POR:
Cornelia F.
junio 30, 2020
Ich liebe die Farbe in den Längen, und die Anwendung ist sehr einfach. Leider ist mir jetzt aufgefallen, dass ich quasi "Streifen" im Haar habe. Man sieht quasi die Breite des Ansatzes, den ich jeweils nachgefärbt habe. Wahrscheinlich ist das nur mir im komischen Licht vor dem Spiegel aufgefallen, aber es ist mir aufgefallen.
Die Farbe riecht auch sehr streng beim anrühren. Dafür färbt sie nix wirklich ein, falls man mal kleckert, und das Kit mit den Handschuhen etc ist super
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PUBLICADO POR:
Diane C
junio 29, 2020
I was very happy with the color match.
PUBLICADO POR:
Diane C
junio 29, 2020
The color match was awesome, very pleased. The shampoo and conditioner made my hair very soft.
However, the ammonia was overwhelming. Therefore I will not use again. Please discontinue any emails and my personal information.
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PUBLICADO POR:
Chantal C.
junio 29, 2020
commande envoyée le 17/06
PUBLICADO POR:
Chantal C.
junio 29, 2020
Bonjour, je n'ai reçu cette commande que le lundi 22/06....j'ai du aller en salon le samedi 20 !!!!! je n'ai donc pas utilisé la couleur reçue tardivement.
Cordialement
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PUBLICADO POR:
Maria-Christine L.
junio 29, 2020
Coloration
PUBLICADO POR:
Maria-Christine L.
junio 29, 2020
Il manque le doré que je souhaite, comme des reflets de soleil pour donner un éclat à la couleur que je trouve foncée.
Sinon, bonne tenue de la coloration.
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PUBLICADO POR:
Krista K.
junio 29, 2020
Product Review
PUBLICADO POR:
Krista K.
junio 29, 2020
Team, I love everything about my kit (the color protector, wipes, ease of use, the color itself) except.... I just did it two weeks ago and already the grey roots are showing??? Shouldn't it last longer than two weeks? I don't wash my hair every day at all...in fact sometimes it is 3 days in between....I know I left it on the full time and maybe a few minutes longer? Shouldn't it last longer? Also, can I get an all-over clear gloss application?
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PUBLICADO POR:
Anita A.
junio 29, 2020
Was my formula changed?
PUBLICADO POR:
Anita A.
junio 29, 2020
The shade of my last order was a little darker than usual. When I mixed the color I noticed a difference, specially when I had finished applying it. I was worried and rinsed my hair right away. It turned out slightly darker, but I have to say that this formula was not as harsh on my hair. My hair was actually soft and manageable this time.
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PUBLICADO POR:
Julia Y.
junio 29, 2020
Nice
PUBLICADO POR:
Julia Y.
junio 29, 2020
I liked how my hair felt after, and that the aroma of the dye wasn't pungent and didn't linger afterwards. My only complaint is that unless I'm in sunlight you can't notice the change of color in my hair. I've sent my adjustments to my colorist and hope the next color will be more on point. But I did like the product and will continue to order.
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PUBLICADO POR:
Cheryl H.
junio 29, 2020
Matched pretty good
PUBLICADO POR:
Cheryl H.
junio 29, 2020
With me not really knowing what I was doing choosing my color, I think I did a fairly decent job. It may be just slightly darker than my colored hair, but it blends okay. I had my friend put it on for me because she's used to doing it.
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PUBLICADO POR:
Jacqueline C.
junio 29, 2020
1er essaie de couleur
PUBLICADO POR:
Jacqueline C.
junio 29, 2020
je trouve la teinte un peu trop trop " orange " je souhaitais un " auburn " un peu plus foncé ,, mais j'aime bien vos produits, une question quel produit employer ensuite pour laver et entretenir la teinte ,, me conseiller merci
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PUBLICADO POR:
karen J.
junio 27, 2020
28 pounds taken ..Want money back
PUBLICADO POR:
karen J.
junio 27, 2020
I was under the impression this was a one off trial price of 9 pounds ..I'm disgusted ..I've just checked and 28 pounds has been taken for next order without me knowing ..never again..I want my money back !!! be warned people
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PUBLICADO POR:
Sharon B.
junio 26, 2020
Not too sure
PUBLICADO POR:
Sharon B.
junio 26, 2020
I have already completed a feedback on my first colour, that was obviously ignored because I goy a “ so glad you liked your colour” email. Makes me wonder if this is as individual a service as described. I said the colour had an orange/brown hew to it. Although it was easy to use and the consistency was thick so didn’t drip all over. I used a bowl and brush but found despite following the instructions that not all the grey in my temple area was covered
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PUBLICADO POR:
Lynne M.
junio 26, 2020
Excellent service but expensive
PUBLICADO POR:
Lynne M.
junio 26, 2020
Good colour , instructions etc, but it is expensive after first trial , price increases to £23 for colour & postage . Not sure if I will continue at this price
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PUBLICADO POR:
dianna D.
junio 26, 2020
treated hair
PUBLICADO POR:
dianna D.
junio 26, 2020
it was too dark for me. But everything else was ok. But at this time i decided not to dye my hair anymore. i have figured i wont do it for awhile again. thank you for trying your product.
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PUBLICADO POR:
Keigher N.
junio 26, 2020
Great color!
PUBLICADO POR:
Keigher N.
junio 26, 2020
So super easy and the color came out just as I hoped. I absolutely love my colorist, but candidly, it's silly to spend money unnecessarily if I can get the same (if not better) results at home.
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PUBLICADO POR:
Lisa B.
junio 26, 2020
Nice experience, nice color.
PUBLICADO POR:
Lisa B.
junio 26, 2020
Very nice color, although I think I need to go lighter to match my natural color—which is what I’m looking for. I’ll let the colorist know for the next round. I am disappointed the LightSet continues to be out of stock because the best thing about my naturally red hair was all the shades from blonde to auburn that were in it. I don’t need to reproduce all the shades now that I’m coloring to cover gray (gray wasn’t one of the colors I wanted to keep in my hair, haha), but being able to at least do highlights is important.
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PUBLICADO POR:
Bobbie C.
junio 26, 2020
Great color
PUBLICADO POR:
Bobbie C.
junio 26, 2020
I love the color. I did notice that after a couple weeks it started fading aroumd my hairline where it's gray and so that gray showed through. Maybe some adjustment needs to be made?
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PUBLICADO POR:
Shanie P.
junio 25, 2020
Lovely colour
PUBLICADO POR:
Shanie P.
junio 25, 2020
Colour is beautiful , though didn’t get the coverage I would like on my roots which is probably down to me,also the smell took my breath away a couple of times ,if you have breathing problems please be careful
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PUBLICADO POR:
Ana N.
junio 25, 2020
Pleasantly surprised
PUBLICADO POR:
Ana N.
junio 25, 2020
I was pleasantly surprised with the first order, despite the strong smell of the color, it covered most of the grays well and my hair came out soft and smelling very nice. The last order only came with one pair of gloves and a different shampoo/conditioner, which made it difficult to transfer the gloves to someone else to help with the back of the hair and I didn’t like the smell of the shampoo/conditioner as much.
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PUBLICADO POR:
Shalini V.
junio 25, 2020
Too dark
PUBLICADO POR:
Shalini V.
junio 25, 2020
As it’s hard to cover my gray my colour was changed and now it’s dark brown instead of medium brown. Colour stays longer, doesn’t damage my hair just wish I could get this with medium brown.
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PUBLICADO POR:
Laurie F.
junio 25, 2020
Nice color
PUBLICADO POR:
Laurie F.
junio 25, 2020
I like the color, natural and rich. Didn't cover my temple grays Though. It seemed to color grays then a few days after they seemed to shine through. 🤷
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PUBLICADO POR:
Patricia B.
junio 25, 2020
Need more shampoo and conditioner
PUBLICADO POR:
Patricia B.
junio 25, 2020
I didnt have enough shampoo and conditioner. The little packet was not enough for this price you would think I could have enough to coat my hair after coloring. Also shipping time was terrible.
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PUBLICADO POR:
Amanda M.
junio 24, 2020
Color great!
PUBLICADO POR:
Amanda M.
junio 24, 2020
Color mixture is great. Only downfall is wish had a bit more shine. The box glove said 2 pairs but only had one set. Kind of a pain trying to put on used gloves to rinse out hair color. Sample shampoo and conditioner smelled amazing and only needed a small amount.
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PUBLICADO POR:
PATRICIA C.
junio 24, 2020
couleur
PUBLICADO POR:
PATRICIA C.
junio 24, 2020
bon produit mais je ne veux SURTOUT PAS que vous m'envoyer une couleur car j'ai bien spécifié que je n'en ai pas besoin ,j'espère surtout ne pas recevoir sans mon accord un produit de votre site ,merci .Cordialement
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PUBLICADO POR:
Enith B.
junio 24, 2020
Good color
PUBLICADO POR:
Enith B.
junio 24, 2020
The color is prepared to your choice, and if it’s too dark they lighten it, if it’s to light they darken it. Might take a few tries but I liked that they do listen to your opinion unlike going to get it done at a salon and getting color done to the hairdresser”s choice.
Only four Stars ⭐️ bc I had to go back and forth and I’m still trying to get the perfect color.
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PUBLICADO POR:
Juanita H
junio 24, 2020
Really like the color
PUBLICADO POR:
Juanita H
junio 24, 2020
I really liked the last kit I got, however with this kit I did not get a brush or two sets of gloves. Should I have saved the brush? I do like the hair dye very much. The color lasts longer( doesn't fade or change color, better than the color they use at the hairdressers.
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PUBLICADO POR:
Samantha B.
junio 23, 2020
So amazing! Perfect color
PUBLICADO POR:
Samantha B.
junio 23, 2020
I follow the instructions for ordering but was so scared to use it, it sat in my house for months. I finally broke down and broke out my new color. It was better than I could have hoped for. It was like my stylist was about to read my mind and pick the perfect color.
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PUBLICADO POR:
Joanne W.
junio 23, 2020
Quality hair dye
PUBLICADO POR:
Joanne W.
junio 23, 2020
I stupidly put a pink "temporary" colour in my hair at the beginning of lock down, after numerous weeks and washes it hadn't come out and with the possibility of returning to work, I wanted my hair back to its natural brown. I know the basics of neutralizing the colour with green, but didn't want to go from one hair disaster to another! I took a risk an and hoped that a custom colour would do the trick. Tamara is my colourist and I received a hair dye, which almost got my hair colour back to normal! One more colour and I should be there! The coverage is great on my few, but stubborn greys. I will stick with esalon now as the colour is perfect! Thank you.
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PUBLICADO POR:
melanie C.
junio 23, 2020
Perfect color
PUBLICADO POR:
melanie C.
junio 23, 2020
Salon quality color. The only criticism is that my hair is dry and draw like as a result of the treatment. I would recommend adding whatever products they offer to dealing with this issue. Otherwise perfect salon look with the cost or time
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PUBLICADO POR:
Monica M.
junio 23, 2020
Great color
PUBLICADO POR:
Monica M.
junio 23, 2020
I love the color combination, but I can see my gray creeping back in, around my hairline, just after 2 weeks, my gray is the heaviest around my hairline😩
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PUBLICADO POR:
Joann S.
junio 23, 2020
Color great, but...
PUBLICADO POR:
Joann S.
junio 23, 2020
I think my color match was great. The process was pretty easy to mix, and prep was ok, but it was difficult for me to do the back of my head. I think it was a good intermediary fix for my color while I awaited my salon to open after Covid 19. I made a bit of a mess on a new item in my bathroom, because it splattered onto a surface after I applied it to the back of my head. I can't get the stain out. Make sure you protect everywhere in your bathroom.
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PUBLICADO POR:
Jake L.
junio 22, 2020
First time user - pretty good results, not sure how to course-correct, though
PUBLICADO POR:
Jake L.
junio 22, 2020
First, I have to say that I really like this site and that I had a custom color provided with beautiful packaging and instructions. That goes a long way towards making me feel more confident and excited to learn how to do my own color.
I watched several videos to apply my color to cover about 2 inches of gray from living in lockdown for 2+ months. While the videos were clear, I struggled to know how to keep each tranche of hair separate. I didn't feel coordinated, and my hair got sort of pulled into clumps, rather than distinct sections. This is entirely a user error and I hope that with time (and maybe the help of my husband?) I will get better at the application process.
I also wasn't sure how much color to put on, and I feel like I under-colored because some grayness is still present under the color.
My roots look ever-so-slightly "hot" but not aggregiously so.
So, all in, I will definitely use eSalon again because the product and guidance is good on the outset, but I'm still learning how to apply and what steps I could take to course-correct hot roots.
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PUBLICADO POR:
Marcelle L.
junio 21, 2020
Recent Dye Job
PUBLICADO POR:
Marcelle L.
junio 21, 2020
With the pandemic lock down and our province was the worse, shutting all borders on March 11, I kept meaning to dye my hair and had actually two shipments come in but when the only place to go is the grocery store and the pharmacy, why bother, put a hat on! Then you think that with the hairdresser not open to cut your hair, why dye hair that you wont be keeping. Well, finally, the hairdresser opened and by the time she was finished, I discovered my hair was now gray, white, blonde and black. She said to wait and see if maybe I would prefer it that way. Well, I got a call to go for a cat scan that had been postponed and thought oh god, no way I can go to the hospital looking like that, they would admit me for sure because no one in their right mind would go out looking like that, so out came the dye. You know, I seriously didn't know if all would be dyed ok, but I did have more dye if worse came to worse. I have been a customer of yours for many years but didn't think in that drastic a case, it would cover the many colors involved. I shouldn't have worried, everything came out perfect!! I look human again and my hair looks great!! I wish I had more places to go though to show off, but we are still unable to leave the province without going into quarantine and living in a tourist town with no tourists, there is no place to go but I am thinking that maybe after my appointment tomorrow, I will get out my bike and peddle my ass around town to show everyone my hair (without the baseball cap). I am so happy I switched to you because I am totally certain that one dye job with someone elses product would NEVER have done this so well. Thank you!
Marcelle
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PUBLICADO POR:
Francine B.
junio 21, 2020
Switched from Madison Reed to ESalon
PUBLICADO POR:
Francine B.
junio 21, 2020
I like very much how a stylist reached out and contacts you. I ended with getting a dark brown for my roots and gold for the ends. I liked the ease, but the root color ended up being very red which I wasn’t prepared for.
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PUBLICADO POR:
Holly P.
junio 21, 2020
Love it - 2nd time was the charm!
PUBLICADO POR:
Holly P.
junio 21, 2020
the first color I applied was too ashy and dark. It faded nice over about 9 weeks. I was scheduled to get my second color at 12 weeks, but changed it.to a closer date. I adjusted it for a little more warmth and bam, just right. Love it. I was recovering from a bayalage color that I was over, it has been lock down, everywhere has been closed. I have tried another brand that is common in FB ads, but the color choices weren't right, so custom color was great- I loved the fact that they give such specific easy to follow directions. Its just like a salon at home.
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PUBLICADO POR:
Kelsey T.
junio 19, 2020
Amazing customer service
PUBLICADO POR:
Kelsey T.
junio 19, 2020
My eSalon box got sent back twice at no fault of their own. I was having issues with my post office and so the first time it happened I called them to let them know and before even waiting for the shipment to return they sent out a new 1. When the second shipment got returned I was going through a busy week didn't have time to call so they reached out to me and let me know that my shipment was returned again. no questions asked they resent my shipment for the third time. Luckily by that time USPS had learn to do their job and I received my package. The package basically was two hair dyes because I have long hair. one for my roots and one for the rest of my hair. this was astonishing to me cuz did I mention I only paid $10. The hair color didn't come out quite like I had thought it would but I also hurried up and rushed through the Styling quiz section so again no fault of eSalon. Anytime anybody asks me if I dyed my hair I am sending them to your company you guys rock. Just so I don't sound like I'm sponsored, I do wish the packets of the shampoo and conditioner were a bit bigger.
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