Be the first to know about sales and product launches.
Plus get insider tips to make the most out of your purchases.
Unsubscribe at any time.
Enter your email address:
1 of 2
Got it!
Would you also like to receive texts?
Enter your mobile phone number:
By submitting this form, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from eSalon at the cell number used when signing up. Consent is not a condition of purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. Msg and data rates may apply. View Terms & Privacy
Anna - We truly appreciate your feedback! We have reached out to you via email to address your concerns. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Rachael F.
January 3, 2021
First time
POSTED BY:
Rachael F.
January 3, 2021
Absolutely gorgeous perfectly matched looks great .. will need a bit more adjusting to lighten up more but over all so much better than the supermarket dye
Rachael - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
Heidi M.
January 2, 2021
10 stars for my colorist Nicole!
POSTED BY:
Heidi M.
January 2, 2021
After my 3rd order still had me feeling very disappointed and discouraged I didn't know if I was going to attempt a fourth. Since my previous color ending in results that made me live in pony tails because I hated the color so much that really had me second-guessing ordering from Esalon again. but I decided to give them one more try and was most recently had Nicole assist me and she nailed it! She actually seem to take the time to read what I wrote about what I was looking for and what I did not like about my current color and came up with such a pretty chocolate brown that I couldn't be happier with! Loving everything about my color! The only thing I'm not super happy about is the fact that it still seems to be fading fairly quickly even with me following instructions and aftercare tips to a t.
Heidi - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
Valinda W.
January 2, 2021
I love the shine and softness of the results
POSTED BY:
Valinda W.
January 2, 2021
Unfortunately I have a lot of natural red in my hair, and esalon does not have an ash tone to bring down the brassiness😏
Valinda - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Karissa C.
January 2, 2021
Red
POSTED BY:
Karissa C.
January 2, 2021
The color turned out more red than I had originally intended, but to be honest I love it.
Karissa - We’re pleased to hear that you’re enjoying your custom Made For You color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection
POSTED BY:
Margaret B.
January 1, 2021
Much Better!
POSTED BY:
Margaret B.
January 1, 2021
This coloring which included 2 bottles of dye was much better. It got rid of the red brassy color that the previous coloring had created.
Besides my roots which are grey, my hair is very black and I’d like to keep it black.
Margaret - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
Cyndy W.
January 1, 2021
Great coverage
POSTED BY:
Cyndy W.
January 1, 2021
Great coverage. I do however wish I could do all my hair as it is very long
Angela- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We look forward to the next opportunity to delight you!
POSTED BY:
Beth S.
December 30, 2020
Easy
POSTED BY:
Beth S.
December 30, 2020
It was so easy to do my hair at home and the instructions were so easy to follow. I just wish I hadn't let my husband chose my color and he decided I was a natural brown and not a dark blonde already. Oh well at least it covered my few gray hairs
I loved the color. I love everything measured out and packaged beautifully. It has been a while since I dyed my own hair and I feel like the roots turned out lighter than expected along with a couple random highlights that stayed blond when I was going for overall dark mahogany.
I still love the color blend though and will order again but I also ordered right before Thanksgiving and it took a long time to get the product. Might be the postal service to blame but it is worth noting.
Regardless I will be purchasing again.
I always worry my color will be too dark but I kid you not even just out of the shower my skin was glowing from finally having the right color in my hair.
Love the actual color and ease of use. Maybe a bit less packaging would make it more economical friendly. Smaller box and maybe through a little gift in instead. A new shampoo sample or something?
I started with a different autoship hair color during the winter of last year (pre-corona). My hair dresser had gone away to Ireland for 3 months. Not long after she returned we were struck with quaratine here in the states. So I have been doing this for a while. She is still a very dear friend and I have seen her several times since her return and quaratine has loosened although she hasn't done my hair. Last time she said, "are you still using the same color that you were" I said "no I changed. They only had certain colors to choose from and I just couldn't find one I liked, one was too dark and the next closet seemed too light. But I think this one may not be just right either but it is custom and can be adjusted (and had planned to ask her opinion on what to tell them I needed to have it adjusted correctly)" but her reply was "no this one looks great, then she said " I am sorry but that other didn't. I can see the places in your hair where the color was wrong."
So no adjustment needed even though I was still a little leary and nervous that it wasn't 'right' she confirmed that it did in fact look good. So hair dresser approved.
The original colour was just a little too dark I was sent a new colour a lighter colour absolutely free And it is perfect I love your products thank you so much
I just colored my hair after I had my hair cut. It turned a Brassy color. Maybe next time, a more beige color. Im sure with shampooing it will tone down. I followed I instructions that were included. Thanks
So im the crazy box dye it will be ok type of person. It either goes horribly wrong or ends up washing out of my roots immediately. This crazy year has made it impossible to get to the salon every time my color is dull or my roots get out of hand. My sister told me about esalon and after the first kit I'm in love! I got salon results but still made that "I can do that at home" part of me extremely happy!
With COVID, I love the option to color my hair at home and with professional level products. It is very easy to use and easy to understand. My only dislike was the color. At my roots, the color was too strawberry/red. I want to be more light blonde, not strawberry blonde. If my color can be adjusted to help remove the reddish tones, I will order again.
Maybe a little too well, hair came out darker than anticipated, but my hair has always taken to color fairly easily and it's a nice deep winter color so it's good for now. I do wish it made my hair feel nicer (when I did the Feria box due there was this little pull additive they had you put in and it made my hair feel so so soft after dying).
The color turned out more red than I had expected, but that’s okay. I’m just glad to see a change in my hair color. The whole process did take a while but it was nice to have the instruction and the tools. I was a bit worry about my hair as I was washing out the dye, my hair felt very stiff and almost brittle like. However, when I was blow drying it, there was no damage to my hair and as it continued to air dry, it “soften” up. Overall, I pleased with my first experience with Esalon.
The only thing I do not like about this product is the very strong chemical smell, the results are good and it’s really practical for me to have discovered E-SALON.
The color is nice. It's still a little off from what I want, but I'm not unhappy with it. My color almost always will become lighter and "brassier" looking. If this could be eliminated, it would be perfect.
I've used this product for my roots twice since the pandemic started. Application was easy, and the whole kit you receive is well-stocked with everything you'd need for a dye job. The first color wasn't a good match (eyeballed the color) and the second time it still wasn't a great match. Color did not work on my grey roots as I had hoped but for the price it was worth a try.
I rated this 3 stars the first time I used the product. My hair was too dark - the colorist tweaked my color and the match is better. My hair doesn't seem to be any worse for the wear using this color so that is a big plus. I do wish it imparted some multi-dimensional tones - it gives me a pretty flat color but there is some shine. I am rating it a 4 because other friends who use this color end up with beautiful results - my hair is more of a 3 with this color.
Love the product, however I cancelled my subscription because the product was coming to fast. I will renew once I have used the two kit which I received recently.
I loved having this sent right to my doorstep ! The color is nice and the instructions detailed and easy to follow. My only complaint is that there wasn’t enough to cover all my hair. I think
I need two bottles of color so I can completely saturate all my hair
My hair is VERY thick and course
Love it, but quantity is a little too much for my skimpy hair... a lot is wasted. Is there a way to order just half the quantity??
Also, is there a possibility to order every other month?
Thank you.
Loved the colour, suits me just fine.
I'm sorry to say that I wouldn't be able to use it again because my chest is so bad it was too harsh, so I found it difficult to breathe.
The products are easy to use and the refresher for ends is wonderful. Thank you for a great product. The only I don’t like is that all of the extras that make it look great sure do add up.
When the pandemic hit and we couldn't go to the hair salon I had to color my hair myself. I went to the drugstore and tried many different box colors. All of them did not work and wasted money and time. Then I tried esalon and will never again color my hair at the hair salon. Thank-you esalon.
I like the color match. It matched my natural color so well no one noticed I colored my hair. The downside is that even after multiple washes, the color is still bleeding onto my pillowcases. Additionally, during the color process, the instructions say to mix what’s left in the bottle with water and dump over your head. I did, but with short hair, it’s hard to mix all the color left with water. I ended up with big gloopy globs of color and then just water pouring over my head. It was a real mess. On a bright note, the color still looks good after a couple weeks. I’m overall happy with the results.
Although the color last longer without fading, it is quite expensive. I am 74 and color my hair myself. It is easy to use but I just can't afford touch-ups as often as required.
I liked the color a lot and it did stay in for a long time, but the process took a whole evening and my hair did not smell or feel good like other at-home dyes that I have used. Worth it for the price, but not the highest quality product out there
Red is not easy to match. Especially with gray. It can turn out pink, magenta or just scaryingly RED. eSalon has it mastered as my shade matches perfectly and the set comes with everything you need to complete your coloring process . All that's missing is the water....
eSalon is the best of the best. Truly top of the line.
Thank You!
I was kinda scared to do coloring at home, and I did screw up by not perfectly covering the roots, but a bad screw up isn't a big deal because it is such a good match!
The hair dyes is as good as a salon, in my opinion. The highlights on my first order came out nice. My second try at dyeing and highlighting my hair didn’t work out. I left the bleach on my hair Forty minutes and it came out very reddish orange. Obviously, I left the bleach on my hair to long. Tomorrow I will need to dye my hair again to cover up the bad bleach job.
The initial few colors were not what I wanted but they worked with me to make adjustments. The demi doesn't last long, but the product smells good, leaves my hair soft, and comes to my door. Since I'm only coloring my roots, I split the color into two applications to get me through the month. The roots definitely fade within a week or two, so I augment with the concealer spray.
Color so close to my natural color no one noticed. After a month it has faded somewhat as to be expected. It.was hard to cover my white around my face maybe next time I 'll leave it on longer there. But really happy with the product
I loved this product because for the price it is worth it. It colored my gross, dark roots. The only problem was it turned my hair an orange/yellow tint but id rather that than have dark roots
I am not sure it was me or the color some of my gray didnt quite cover but most looks better. I would like to go back to the all over cover I used before as long as that is ok to use every 4 to 6 weeks.
This hair coloring is really good. It covers the grays very well and looks awesome overall. The only downside is that the ammonia is overwhelming which is why I only gave it a 4 and not a 5.
Excellent in use , in color , shine and price as well.
POSTED BY:
Saima G.
November 19, 2020
After a long period I really get a great color and service ( guidance) . I really liked. But only one thing I want to share last time my color results I was not showing because of my dark black hair and I really appreciate the team Manager , whose offered me to send other one free . But this time I want Black color and I mentioned it . Unfortunately I get same last time Burgundy color and I don’t know how it work . This color useless for me. If you give me reply then it will be great help to me . Thanks.
The 1st box I received had damaged but the response was quick & I received the 2nd box with no issue. This' my 1st time doing this and I'm really enjoying it so far
I liked the colour and the product gave good results. However the one thing that I did not like was the packaging. There was too much unnecessary plastic and packaging. The colour gave good result and was a lovely colour but I would want to use something less damaging for my hair.
I absolutely loved the color of my hair after my first esalon order. My only complaint is that the color faded after 3 washes on the grays around my hairline. These grays are the main reason why I color my hair so that was a little disappointing.
This was my first attempt ever at colouring my own hair. The box arrived very promptly and was extremely well presented. The products were all fantastic. It was a fantastic colour match and I was very impressed by how easy it was to apply. My only draw back was the smell was extremely overwhelming. My bathroom isn't particularly big and I had to have the window fully open and the door for ventilation.
I have tried almost every brand of hair color out there, as well as the salon (before it got just too costly). I have been coloring my hair for over thirty years (it's been greying that long). Now it's pretty much white. My natural color was a dark ash brown with some chestnut, but whenever I try to get a medium-toned auburn or chestnut, the roots come out orange - no matter how dark or brown the color is supposed to be. What's more, unless they're the amethyst or burgundy auburns not found in nature, they're all warm-based. I had my doubts about finding the right color on a computer screen but after several tries I did find one and turns out it was called "ash mahogany" - a cool red?! I told the colorist about the root issue and said I didn't want too much red in the mix.
Within two days I had the color. And? No more dual tones. Natural roots! More multi-dimensional than any OTC color I have ever used. Great conditioning. The kit contains niceties not found in OTC brands (the stain repeller works better than the petroleum jelly the salon used - which often didn't work - so well I didn't even have to use the included stain remover). Compliments coming my way. I am an eSalon customer now...no more poring over dozens of not-quite-right colors in the store.
Can't recommend it highly enough.
Although my color didn’t work out too well for me, the set was full of so much stuff! Maybe I’ll try again in hopes of a different color, just because the set was so awesome!
Imagine that! I would forget which box of hair color from the store l used. It never matched. Not anymore! Actually this product is not as harsh on my hair as the store bought ones. These are delivered regularly. Love it.
Covers grays and included plenty of product but color was darker then it had been. Requested more dimension with caramel etc., but color seemed uniform and a bit darker. It looks better than it was before but still lacks dimension.
I LOVE the color, it's a perfect subtle violet tone. Maybe a little less red in the base for the next one because my hair naturally pulls red and goes red while fading.
The grays did seem to come through pretty quickly, but I think that's something I'll have to deal with no matter what color.
I’ve tried different thicknesses of application and kept it on as long as possible but I am pink at the part. I have loved the customer service at esalon but I am going back to the non virtual salon
My first shipment contained a brush for applying the color. The second one did not, so I suspended my subscription. I re-enrolled (the color is really good btw) but third shipment arrived, and no brush, again.
A brush makes things a lot less messy. Mess is whole reason I go to the salon to begin with, even though the color is not as good! Just bc they’re neater!
When you visit any website, it may store or retrieve information on your browser, through cookies or similar technologies. This information might be about you, your preferences or your device. The information can give you a more personalized web experience. Because we respect user preferences, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. Please note that blocking some types of cookies may impact your experience of the site and the services we are able to offer.
Manage Cookie Preferences
Under applicable privacy laws, you have the right to opt-out of (a) the “sale” of your personal information to third parties, (b) the sharing of personal information for cross-context behavioral advertising, and (c) processing for purposes of targeted advertising. Cookies under this heading collect information for analytics, personalized experiences, and for targeted advertising (including on social media). You may exercise your opt-out right with respect to data shared by these cookies by using this toggle switch. If you opt out, we will not be able to offer you personalized ads using data these cookies would have collected. For further ways to exercise opt-out rights, visit our Privacy Policy CA Privacy Notice.
Functional
Always Active
These cookies are necessary for the website to function and cannot be switched off in our systems. They may be set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling out forms. They may be set by us or by third party providers whose services we have added to our pages. By using this site, your data may also be transferred to countries outside the European Economic Area without an adequate level of data protection. You may not be able to exercise your rights in relation to the data and state authorities may have access to this data. You can set your browser to block or alert you about these cookies, but some parts of the site may not then work.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not be able to monitor its performance using these cookies.
These cookies may be set through our site by us and/or our advertising partners, including social media companies. They can be used to build a profile of your interests based on the browsing information they collect from you when you visit a website, which includes uniquely identifying your browser and/or internet device and show you relevant content or adverts on our and other sites.
This website uses cookies and similar technologies to operate our site and services, optimize the website, monitor sessions, enhance your experience, and for marketing. These technologies may monitor your use of the site and share that information with third parties, including for analytics, social media, and advertising purposes. For more info, including on data retention, see the privacy notices linked below. Click “Cookie Settings” to opt-out of certain advertising cookies.
By accessing or using the website, you agree to the use of cookies to collect and share your information, and to our Terms of Use (including arbitration & class waiver terms), Privacy Policy and (for California residents) the CA Privacy Notice.
