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This kit is brilliant! They make everything so user friendly and I had such a great time using everything. I’m just really sad that my color didn’t come out how I had expected. It hardly changed at all.
I like how this color did not leave my hair as red as other colors I have tried. It was darker than anticipated, but that is probably healthier for my hair -my hair does look shinier which I appreciate. The only issue is there are still some itty bitty grays on the frontmost part of my hairline even though I soaked that hair and left 10 minutes longer than indicated!
Well, it covered my roots, but I guess I waited too long, because the rest of my hair is a completely different color. I’m hoping the root color fades a bit soon. I might want to adjust the color next time. I want it less dark.
So I just received my product from eSalon I was really excited to finally use it well I did but my hair die exploited all over my bathroom I just wanted to know how could that happen if you need pictures I can try to send them but just wanted to let you know
I love the rich, reddish brown color. Unfortunately it didn’t cover 100% of my gray. I don’t have a lot of gray hair, but I guess it’s stubborn. I’m going to do it again and I hope it fully colors the gray this time.
Wanted to go lighter with an ash tone and it worked.
POSTED BY:
Suz W
February 19, 2023
Have been dying my quite grey hair medium brown for a long time (different product). I switched to e salon hoping for a better color result (less red tones). Using the light ash brown, I got the color I wanted and used light set to lighten sections of my darker hair while it grows out.
The idea of an at home salon quality color is amazing and love the option to have a custom made color. I have a few complaints that were enough for me to cancel after my trial. 1. I didn't love my color. It's fine, it looks different than when I started and it was good but not great. It wasn't super vibrant and I felt like I could have achieved the same result with the $6 box from the drugstore. 2. My hair is so dry. Sahara desert. It feels like straw. I have not colored my hair in well over 3 years so I had silky soft extremely healthy hair. I know all hair color is damaging to some degree but I wasn't expecting the life to be sucked out of my hair in 30 mins or less. I think eSalon is a great idea but I think it just needs a little more love in the system to get it perfected.
Amazing..you are a great team with an amazing colour that I can't get at home...
POSTED BY:
Julie C.
February 16, 2023
Please try for today or tomorrow.. hair needs doing.. please before Saturday
I would like the order from October when it was changed by your teami need 2 bottles.. roots plus end.. please let me know if it went through
Love the colour match and how much better quality it is than a regular box dye. My only fault is it is fairly expensive for an at home colour and then on top of that it’s nearly £5 delivery. It’s a lot and not something I can justify spending long term.
The colour match was perfect. Personally I found I had far too much colour and had to throw at least half away as it was mixed and couldn’t be saved for next time - I could have managed with half the amount. Perhaps you could consider a smaller size for root touch-ups between more overall colour refreshes are needed?
I ordered dark brown (intense pearl) as 8 usually get medium brown and it's to light.
1 it colored my few Grey's perfectly
2 it is darker than my natural but amazing
3 I have always wanted to color my hair some fun colors but never wanted to much. Its just enough red/purple tint.
The only flaw was that my hair seemed dryer/damaged than usual. I just bought some new color safe shampoo to help, and it seems to be.
The color was beautiful and I loved that it didn’t burn/ itch like box colors. Unfortunately it only tinted my grays with the tint fading during the first week. Planning to try it again and leave on a little longer before giving up though!
Hi,
we're getting there -
i believe i still need a few tweaks -
it seems a big 'hot' or too bright still - better than last time, but still the color can look a bit overly strong and come off not natural enough.
I don't know if the 'fix' would be to tone down the red? (go ab it more in the darker blonde direction ? and/or if there's a 'toning ' change that would make it better? thanks! and i'll call in as well. looking forward to getting there with you guys! :)
PS - i consulted with Arianna and she was great! she suggested a swap between the golden and the dark blonde - i believe..? all i want to make sure is that it still will look RED - just not as bright or 'brash' - that's my only lingering concern at this time...thanks so much!
First time using and I'm happy with the end result. I only used on my roots and it did a great job blending with my previous color and at covering my grays. Four stars, because my kit didn't come with the shampoo and conditioner that it's supposed to include.
I’ve spend thousands of dollars and hundreds of hours in salons. My hair dresser basically owns my hair for the last 10 years - until this product. I’m actually afraid to go back to her and tell her!
I have been a "chemically induced" redhead for 20+ years3 (home/salon). However, since COVID + stopped undertaking salon services, red hair color had been much more difficult to source. Drug store reds are either too dark or dull.
On a whim, I decided to try esalon for the first time last night (01/25/23).
The blond-red is BEAUTIFUL. Whenever I went, I got compliments! The only issue I found disappointing was that the dye did not cover my gray/white hair around the face even with a 40min application. Please advise. I do not want to have this gray until my next color in 5 weeks.
My color was much better than past versions (THANK YOU to the team for listening to feedback and adjusting it!), but it faded within the first week so it's slightly lighter than I'd like. Not a huge deal - I'll ask the colorists to adjust going forward!
As a note, I recently got my hair cut and mentioned I might color it, too. He asked who had done my last color because it looked so good (shiny, lots of depth), and was floored when I said it was an at-home kit!
I needed to cover grays and some old highlights . Going to the store has never been successful and I always end up with a crappy color I know I will hate. I was very hesitant about using this product, even as I applied it I was saying “Oh crud, it’s going to horrible !”, especially I saw tints of red coming through the brown. The color was copper brown btw . However , as I pulled my towel off after my shower , I was SO HAPPY! It’s like my color ! Like how the heck did they get so close ! I had planned on canceling after I got my $10 box , but I can’t now because they have my color ! Lol
I didn’t think I would like the colour because it wasn’t as light as what I had been using. All I can say is wow- it was the perfect colour for my skin tone. I would never have picked it off the shelf but I can’t believe the difference. It has just enough warm to make my green eyes pop. The colour was pretty easy to use but I didn’t find the squeeze bottle that flexible. I will likely use the colour bowl and brush method next time. Also, my roots are always fussy and need toning with my old colour but this colour came out perfect root to tip, even though my ends were very light
It was okay, but it was very much orange and brassy. I have hair to my waist, and it's thick; 1 bottle did not cover enough. Shampoo and conditioner were nice.
I was excited to learn that e-salon had introduced an ammonia-free version of the permanent color. I tried it for several colorings - and while the color looked ok to start, it faded quickly and lacked the brilliant shine I was used to on my mahogany/copper/highlighted hair. When I last saw my stylist (haircuts, only) I mentioned the issue, and she immediately told me to go back to the ammonia formula, which I have instructed my colorist to change back. Not sure why the ammonia-free color was dull and faded, but as I understand the technology, the ammonia opens up the hair cuticle which allows the color to penetrate deeper into the hair shaft and therefore produce more shine and depth of color. I am hoping my next coloring with the ammonia based formula restores my color to the shiny, deep color I have been used to.
Im satisfied with my order but wish I could get the toner at a lower price. I don’t need it every time I color my hair just every other month. So I go to Sally’s and buy it. The price of the color is a little more than I thought I would be paying.
Happy to finally find a light brown shade that doesn’t turn out black. I have almost 50% grays and this color covered my roots (6.71 Light Brown Matte Ash). I advise that you divide your hair in 6 sections for better application and gray coverage. I purchased it again and will continue to use it for root touch up.
In the other hand, I had a negative experience with the “light to medium brunette toner” should not be advertised as a “toner”. My experience with that product is that it is a BLACK Demi-permanent color that doesn’t tone but darkens any shade you have in your hair. I would refrain from recommending it to anyone with even dark brown hair.
It’s a risk to buy a color from somewhere and not be sure of what it will look like. The color came out pretty well actually. I just wish it had a bit more of a red tint to it. It just came out pretty dark brown.
Although the cost is a bit more that I would spend but I do think it’s worth it because the after effects of how my hair feels is really soft and not dried out. I have locs so it’s not so easy for my hair to have that nice softness immediately. With other dyes I have used my hair always feels dry and rough for weeks. So I will be continuing my subscription.
I am trying to contact someone here to ask if I can use a 20 volume instead of the 15 volume? The last color I was given had 20 volume and not sure why but the 2nd color that I adjusted was 15 volume. Love the color but I need my grays to be colored.
I’ve been dying my hair myself on and off 20 years. The packaging is great but there was more to it then I was expecting. I’m not a neat person and there was a lot of product and it was everywhere in the bathroom. Way more than when I buy a normal high street colour.
Wanting to have red tones I panicked that it would be a fake red. But I have to say I am so surprised at how perfect the colour is as to what I wanted ( which wasn’t easy
To get without looking a bit fake and it doesn’t) it was worth all the mess and now I know for next time to plan the treatment a bit better. I would 100% buy this product again.
I am a return customer. stopped my autoship 2 yrs ago and am realizing that i should have kept it going as it blended so well with my hair and the detailed instructions are great--im keeping my autoship this time-!
I like the color but I'm terrible at doing my own hair! I find it extremely difficult!
Those videos where the women color their hair without even gloves! Wow!
When I first applied the perm colour it looked very dark and I did not leave it on for the prescribed 35 minutes. I did not achieve the result I wanted but that was due to my fears that the colour was too dark for my greys but it was not a disaster. Perhaps I should try the semi permanent colour to be confident of the colour first.
I love the texture of my hair after I color it, the shampoo and conditioner are really good. I like the color as it’s a little lighter than what I used to use before trying e salon . I have to order every couple of weeks because it takes way too long for me to receive the color when I’m due again. I will keep trying the next couple of times to see if there’s a better coverage. I even leave it on longer but I find some spots are just a little bit lighter. Overall I’m happy with the color
The color would've been great had I not ordered one with more red than brown as my natural hair is between a medium and dark brown, but once I'm in the sun or even bright office lighting, then the red is plain to see. This was a little too much red for me, but again that's my fault, not the colorist.
I am shocked. Prior to COVID I was spending embarrassing amounts every six weeks on upkeep with for my long blonde hair. When the pandemic hit I was forced to do it myself and while it was ok for a few weeks the color didn’t keep and it just looked dull.
That said, I realized I could color my hair myself and save hundreds of dollars a year. I saw esalon in allure and read all the amazing reviews and sent in my photo and decided to go for it.
I received light blonde, the instructions are super easy - you tape them up to your mirror with the sticker provided for easy reference.
You get two pairs of high quality non-latex gloves and a decent quality brush. I poured the color into a bowl (not provided) and brushed it on. I have thick hair that’s below my shoulders and had product left over after a root application.
I left it on 30 min and rinsed as directed. When dried the color was perfect. Not brassy or too yellow - a perfect golden blonde that matched the lengths of my hair exactly.
With the amount I was spending on boxed color it worked out to costing less (I require two boxes of the drugstore stuff) and the results are on par with the salon. I also bought a weekly treatment (the name escapes me but it’s a pink bottle) which is fabulous.
I recommend this 100%. I am a covert for life. Thank you so much.
The colour was a bit darker than I wanted but it did change in a a few days to a bit lighter , it has held its colour and felt a much better dye than a shop bought one ,
I liked everything about this set .. Everything in it to colour hair properly..My only thing wrong for me is the colour wasn't light enough.. I get a lighter colour with a box set from a pharmacy
The color set has worked well but your light set was a disaster
POSTED BY:
Joan S.
November 6, 2022
please recommend a product that will repair my hair ruined by the light set. I currently have lost confidence in your other products and also in your service since you have not refunded me for the devastating impacts of the light set.
I have been disappointed lately on my color. First after 8 days I have notice gray coming through, that's way to early. Second there just isn't any shine after the second wash. I know my order is coming up in Dec. but not sure if I will continue.
Easy to use - detailed instructions - great color results.
POSTED BY:
KAREN A.
October 23, 2022
Love the products. My only complaint is that it doesn’t last long - color fades.
I’ve been using it for 7-years but sadly, it no longer covers my grays.
I was hoping the modification i recently requested to remove any red/copper tones to the Dark Brown base color I've been using would be darker, but it comes out as medium brown & still seems to have a bit of a red tint.
It may be the lighting, idk But it's still not as dark as I'd like it to be.
I an looking for a chocolate brown...which I thought was pretty dark. Any tips here?
Megan - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
POSTED BY:
Andrea W.
October 14, 2022
Still waiting for my colour to arrive!
POSTED BY:
Andrea W.
October 14, 2022
Placed an order on the 29th of September and today its 14th October still haven't received it and I've sent two messages to esalon and still haven't heard back from them
I've been a customer over a year now I order every 3 weeks as I'm based in Ireland seems to he taking longer every time it's getting annoying now waiting .
after trying two different colors; one was too light and red, one was too dark and black, this hit the jackpot. I love it. May add highlights in the future but right now I just want to do this.
Mary - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
POSTED BY:
Susan G.
October 5, 2022
Color r
POSTED BY:
Susan G.
October 5, 2022
Still doesn’t cover my discusting while hair … but love the product
Hello Susan - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
POSTED BY:
Olga
October 1, 2022
Love the color
POSTED BY:
Olga
October 1, 2022
I love the color but the color did get all my grays
Also I really loved the way my hair color was even from top to ends
I’ve tried this color before through other products and my roots always came out lighter
Will order again
Olga - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color! We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help!
POSTED BY:
Cynthia C.
September 30, 2022
Great color, but…
POSTED BY:
Cynthia C.
September 30, 2022
My roots and fine hairs around my face are still not being covered well, even with the new directions. Also, the color washes out way too quickly. The color is great, but…
Do you have any suggestions for maintaining color for more than a week or two?
Cynthia - We’re sorry to hear that your hair color is not covering greys and your hair color is fading faster than expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help!
POSTED BY:
Mary H.
September 29, 2022
I love the color
POSTED BY:
Mary H.
September 29, 2022
I love the color
But it still is not adhering to the grays in my hair!
Please help
Mary - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Starla - Thank you for sharing your feedback with us. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon!
POSTED BY:
JoAnne A.
September 28, 2022
JoAnne 8302022
POSTED BY:
JoAnne A.
September 28, 2022
Product is always very organized good directions left my hair a bit drier than excepted
JoAnne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Kristina P.
September 24, 2022
I HATE sitting at the salon for 2 hours
POSTED BY:
Kristina P.
September 24, 2022
Found out about this company because of the pandemic & love the company, their Products s & customer service… my only complaint, it seems like I need more color for my roots but not enough to buy two kits. They really should make an option to buy a larger size, when I asked they told me to buy two. That’s wasteful,
Kristina - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
POSTED BY:
Holly L.
September 24, 2022
Darker than I expected it to be but still a great experience.
POSTED BY:
Holly L.
September 24, 2022
I was disappointed that the colour came out so dark...I wonder was it because brown was added to the mix....I did use the copper Tint that I also purchased and I loved the colour it gave me...
I will message my colourist and discuss making up another colour as I believe in this process and do love how soft it left my hair. I believe I just didn't explain my colour needs very clearly from the beginning perhaps.
I have been trying to have a color that sticks to my hair for years now, all of the products I have used from the stores color my grays real bright and the rest of the hair stays dark making it a huge contrast that I have to color it back to dark. I used to wear my hair warm red and I loved it then! but then I had it dyed brown once and could never regain my usual red hair. I intent to go lighter than this, but I was afraid I would have the same situation I´ve always have, to my surprise redish color came back (I wish I had chose lighter red) it is a dark auburn, but there is something to start I guess! I really liked it. The only thing I saw is that you send very small amount of the conditioner, and the ends are very dry, it really needs a bit more. I wonder if I can go lighter next time and if will work. I will let you know.
Patricia - We’re sorry that you weren't completely satisfied with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
POSTED BY:
Rebecca A.
September 19, 2022
Happy customer
POSTED BY:
Rebecca A.
September 19, 2022
I just moved so I wasn’t able to use my hair color for 3 months but it was still good and the color came out fine except for the spots on my bangs that I missed.
Rebecca - We’re pleased to hear that you’re enjoying your personalized color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Kathleen S.
September 19, 2022
I loved my color.
POSTED BY:
Kathleen S.
September 19, 2022
I loved the color but it did not cover the gray at the roots completely. I even left it on and extra 5 min. It had been only 6 weeks since my last color so the gray wasn't that bad. Any suggestions on what I could have done differently?
Kathleen - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
POSTED BY:
Indira M.
September 16, 2022
Great color
POSTED BY:
Indira M.
September 16, 2022
Just what I wanted for a color! Only issue is it fades fairly quickly
Indira - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback!
POSTED BY:
Dorothy M.
September 15, 2022
Beautiful
POSTED BY:
Dorothy M.
September 15, 2022
Really lovely ash brown with not so much red. I had it adjusted slightly and I love it. The color is rich and shiny.
Dorothy - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
Paisley M.
September 6, 2022
LOVE this company
POSTED BY:
Paisley M.
September 6, 2022
The first two times my hair didn’t turn out quite right. Both times my colorist adjusted my color and sent me a new set FREE. Well the third time is a charm I supposed because it’s perfect this time
Paisley - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
Cheryl W.
August 31, 2022
Think a little more violet would make it better.
POSTED BY:
Cheryl W.
August 31, 2022
I am loving this new hair color but think going closer to the blue range might help.
Cheryl - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
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