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66,566 Client Reviews |
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I had a basal cell in my scalp and surgery required my entire head to be shavedPlease do not send color until I have hair again. 0 of 0 people found this review helpful. Did you? |
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Waited a month to try :)I was really scared to try this new mix... it is 2 days old, and just added the light set yesterday, so I am adjusting to a different tone, than I am use to.... Your customer service is AMAZING, your instructions, spot on. - So why 4 stars? I am not sure this is the permanent color for me.... Just like any change I need to live with it for a bit. 0 of 0 people found this review helpful. Did you? |
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Worth the little mess for a first time DIYSince I got here in the US, I've been to the salon just twice (2 sessions of hair coloring and balayage) and that costed (my husband... Lol) roughly $200. I told myself it is not happening again (unless maybe I'm already working and earning my own money, then I can spend on vanity or leisure without guilt). So since then, I've been cutting my hair (trimming and layering) on my own. Then I came across @esalon on Facebook ads. It's a subscription box for hair color. I got my first box for $10. Succeeding boxes will cost a minimum of $24, and you can set the frequency of your cycle. I took the maximum, which is every 10 weeks. You can cancel anytime or skip your cycle. It's a personalized/customized hair color especially for you. It's my first time coloring my hair all by myself. It's kinda hard, but not really. I was just under pressure because my 3 month old baby boy was sleeping, but could have woken up in between. I prayed that I finish before he wakes, and I did. TYL! Lol. The rinsing part was bloody hell. Messy! But I survived and I think I did good for my first time. The shampoo and conditioner that came with the box smelled of Dolce & Gabanna Light Blue. That was the only thing pleasant during the rinsing part. Lol. Love the result though. The darkest hair color I've had since college days. 💁🏻♀️ #DIY #esalon #darkestbrownmatteash 0 of 0 people found this review helpful. Did you? |
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Not the color I was wanting.Color was not what I was going for. I wanted more of a plumb. And this color came out dark brown with a slight hint of violet. Otherwise, shipped fast and easy to use. 1 of 1 people found this review helpful. Did you? |
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Really GreatHair color was very good, but need lighter by about a shade and a half 0 of 0 people found this review helpful. Did you? |
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Love my hair color!I was told when I received this hair color I would be getting it for free due to the inconsistency with my prior dye that was formulated. I didn’t see it be reflected to my act? 0 of 0 people found this review helpful. Did you? |
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Gray no moreThe product is fine,but I am finding that my gray becomes noticeable every 4 weeks. 0 of 0 people found this review helpful. Did you? |
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Love the product!Just not fully happy with my results :( I wish to go darker and it's not dark enough. 0 of 0 people found this review helpful. Did you? |
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DecentLoved the color, wasn't enough to cover all of my hair 0 of 0 people found this review helpful. Did you? |
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ordersI would liketo cancel my orders I don't want anymore at this time I will let you know when I am ready again 0 of 0 people found this review helpful. Did you? |
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Great hair color.Bad customer service so i decided to cancel my order. 0 of 0 people found this review helpful. Did you? |
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Hair colorWish it would hide the grey A bit longer Does not damage my hair. 0 of 0 people found this review helpful. Did you? |
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I no longer want to purchase your product.No longer want to purchase from e-salon. Please cancel my account. Ty 0 of 0 people found this review helpful. Did you? |
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even though it was sealed, it looked like somebody was trying to open itwhen I received my October 2020 order, it looked like somebody was trying to open it even though it was sealed. I checked - nothing was missing. 0 of 0 people found this review helpful. Did you? |
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Solid but doesn’t cover greysI love the color but it didn’t really cover my grays 0 of 0 people found this review helpful. Did you? |
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Darker shade or strongerI think the original color is better for me. Everyone complimented me on it but no one liked the darker. I do like the darker for the fall/ winter months since other went gray faster. I wish your product lasted longer than 2 weeks than it fades. I don't wash my hair for 2 days to make it last . I just tried the tint today an will see how it works over the next few weeks not sure this is the same as the highlight kit.? Love the conditioner which I will order some next shipment. Also the highlighter when you get it in sign me up for one 0 of 0 people found this review helpful. Did you? |
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love it..in need to change method of payment because purse was stolen and cardswere replaced with new cards,, 0 of 0 people found this review helpful. Did you? |
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Loved the new color.If keeping this color will my next instructions be to just color my roots and growth? I want to keep my color from getting darker. 0 of 1 people found this review helpful. Did you? |
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Great productEasy to follow instructions. Great color. I should have gone lighter. My fault. 0 of 0 people found this review helpful. Did you? |
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More Red neededI love the color change, but I think maybe a little less brown and a little more red. I just colored 10/14, so I have not tried the tint rinse yet. What do you think? 0 of 0 people found this review helpful. Did you? |
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HighlightsI would like to put in highlights but I was told that you are out of that 0 of 0 people found this review helpful. Did you? |
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Good color matchI colored just the roots, and the match was very close. I had to repeat the application in areas where my hair was more white than grey (temples, sides, bits of part) . There was enough product for a second application and coverage was better after the second application. I wonder if it's possible to get a separate amount of a darker color to apply to those areas at same time when doing the roots? I have long hair and there wasn't quite enough shampoo/conditioner for a good wash. Really like the freedom your product provides to control when to touch up roots. Love that it gets delivered right to me! 0 of 0 people found this review helpful. Did you? |
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reunited with blondeI DO NOT let anyone ever touch my hair.. When i was 21.. someone at a salon when i was 21 years old,, the colorist totally bleached and ruined my existing hair.. till i found my blonde hair specialist and have NEVER skewed away from him.. However,, i have bought my colour from them for 4 years now to DIY.. but to get htem on the phone,, and to park etc,, is such a hassle.. yet i went. Now they lacked returning my call 3 times, so i decided not to be feel stuck .. and try something else that could be even better.. what did i find? ESALON.. i was nervous AF.. i kid you not.. i was excited but nervous ,, but i knew awsnt with bleach.. and its covid times os now would be the time to try it out.. Ordered ,, did the colour,, and I AM not just impressed with the packaging and all hte little final touches on their products.. i truly loved the whole experinec.. from ordering, to connecting with the colorist ,, to the final product. my old con,, for me personally,, and it may be because i am used to doing my own for years.. is that i dont find it effective to do my roots putting my hair in 4 sections,, i used maybe half the bottle ... and waited what happened? it truly dindt really take on much of a shade difference where i was happy.. it made me feel kinda bummed. but still hopeful i then put my son to bed,, and while there i thought,, OMG 0 of 0 people found this review helpful. Did you? |
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Custom colorThe hair dye is fine but I really wanted to also get some highlights, but at the time, they were not available. 0 of 0 people found this review helpful. Did you? |
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nice shading instructions could be shorterlike to color mostly price is a bit high though 0 of 0 people found this review helpful. Did you? |
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gray not fully coveredthe gray at my hairline/crown was not covered. Perhaps I'll need to leave in color longer than the time suggested. 0 of 0 people found this review helpful. Did you? |
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I really like the coverageMy old home coloring system worked well, but soon after coloring, I could see the gray starting to come back. With eSalon my color seems to stay on longer. 0 of 0 people found this review helpful. Did you? |
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Easy to useThis system is easy to use, but washes out too easily on my stubborn grays. 0 of 0 people found this review helpful. Did you? |
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Color coverageI really liked the color. I did not think it covered the silver very well. It’s only been a few weeks and I can see silver throughout. Not really sure why? I don’t have typical “roots” it’s more diffuse. Thoughts??? 0 of 0 people found this review helpful. Did you? |
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Darker than expectedAt first the color was a nice reddish brown but then it darkened the next day. My hair did feel nice and smooth a few days but the smell was not to my liking. 0 of 0 people found this review helpful. Did you? |
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Never Go BackI have no plans to ever go back to a salon 0 of 0 people found this review helpful. Did you? |
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Great product to save trip to salonI started using during the pandemic when salons were closed. I really like the product and the feel on my scalp and hair but it took 3 or 4 shipments to get my color correct. My hair is much darker than I want - I selected golden brown and my hair is definitely dark brown. My colorist has worked with me and the color is correct now but will take time for all my hair to grow out and be the right color. If you have grey hair the coverage is excellent but the color grabs much darker than the color you select. 0 of 0 people found this review helpful. Did you? |
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Wonderful, vibrant colorReds are the hardest to work with, but ESalon's look natural. My hair is completly colored throughout. Leslie B 0 of 0 people found this review helpful. Did you? |
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Color didn't cover grays at all.The last time I used color it didn't cover grays. The color was left on as directed, disappointed. 0 of 0 people found this review helpful. Did you? |
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100% grey coverageSmall issues with my initial order getting additional dye for my extra thick extra long hair. My porous hair is down to my mid back and I was told that the 2 bottle kit would be enough..... it wasn’t. However once I got enough product, the color was spot on the the grey coverage is excellent! 0 of 0 people found this review helpful. Did you? |
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Awesome colorLove the color. Leaves my hair very dry. Would like a better condition for after 0 of 0 people found this review helpful. Did you? |
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Covers gray wellThe color is good. It lasts and covers gray. I do wish th the color was a little more strawberry. Right now it’s pretty blonde. I’ve put off ordering because I still have color color I haven’t used. 0 of 0 people found this review helpful. Did you? |
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Much Better....ButI received my color kit last week and finally got to color my hair today. I really like this color, it’s a bit darker than I expected, but I really like it. The golden shades, don’t show as much as I’d like. What bothers me, is that there’s always something missing from the color kit. I didn’t get a brush or a cap to cover my hair. There were things missing from my first kit too. 0 of 0 people found this review helpful. Did you? |
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BETTER THAN A SALONI FIND THIS COLOR& IS NOT A HARSH AS SALON COLORS. IT DOESN'T JUMP OUT & SAY 'LOOK I JUST COLORED MY HAIR!" 0 of 0 people found this review helpful. Did you? |
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Happy hair!Lockdown came & so did my grey roots. And now in the predicament of having to home colour my hair & the thought of trawling through the boxes of hair dye, scratching my head....which colour ...will it match...will it be a desarster? I read about esalon years ago & as they answered all my doubts in their questions i went ahead & ordered. When it came, I opened the box & was well chuffed with the colour match. After doing the roots & mid lengths for first time, I plucked up courage to look into the mirror....would I ever be able to leave the house again .....Yes yes yes! Wow! Super dupa result! I am pleased as punch! Success! I have used it six times now & wont be going back to a salon again...why would I need to? Well done esalon...Cat walk result for a tiny price. Happy hair & happy husband!.... 0 of 0 people found this review helpful. Did you? |
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Custom Color SetThe color is spot-on! It is easy to make changes to the color, tone, etc. is easy to do. However, the product doesn't do very well on the gray hair in the front - but the salon has difficulty hiding those hairs as well. 0 of 0 people found this review helpful. Did you? |
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I loved it!I used it once and then decided to go back to the store brand. After coloring hair for the 3rd time in 3 weeks and still seeing greys, I decided I was wasting both my time and my money doing it with the store brand and so went back to eSalon. So far it's been 3 weeks. No greys and no roots showing. 0 of 0 people found this review helpful. Did you? |
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WOW I DID ITI HABE PARKINSONS AND TO DO ANYTHING WITH MY HAIR IS ALMOST IMPOSSIBLE BUT I CANT AFFORD PAYING HER 70. OO DOLLARS FOR NY SUPER SHORT HAIIR DUE SO I DECIDED TO GIVE E SALON A GO FOR IT AND IT TURNED OUT BEAUTIFUL. 0 of 0 people found this review helpful. Did you? |
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Hair colorI color my hair once. But I didn’t have time to color my hair again so I still have it. So don’t send me my order yet. I will let you know when I need my hair color again. 0 of 0 people found this review helpful. Did you? |
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Great productGreat color match but didn’t cover a few resistant greys in front. 0 of 0 people found this review helpful. Did you? |
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Custom colorA little light 0 of 0 people found this review helpful. Did you? |
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Color matches up with the existing color nicely.I was hoping to go lighter but the color is nice. I wish it would last a little longer than 3 1/2 weeks. 0 of 0 people found this review helpful. Did you? |
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HighlightsWhen will you get highlights back in stock? My 3rd order and you still don't have them. I don't want to keep ordering if I can't get what I need. 0 of 0 people found this review helpful. Did you? |
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very closeThe color is good, but I'd like a little better gray coverage for some pesky hair right toward the front/top of my head. Perhaps I just need to do a thicker application there and leave it on a teeny bit longer. 0 of 0 people found this review helpful. Did you? |
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ColorI love my custom color! I love how long the color stays in my hair and the consistency of the color. I only have one complaint about 2 of my kits. Two kits came with only 1 set of gloves and in 1 kit, one glove was torn. So I had one set of gloves but actually only one glove. My hand got stained. Each kit after has come with 2 sets of gloves. 0 of 0 people found this review helpful. Did you? |
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Good color!Color did not last as long as hoped on my gray hair but will try it all over next time, rather than just on the roots. 0 of 0 people found this review helpful. Did you? |
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Colour goodCovering roots didn't work so well this time. 0 of 0 people found this review helpful. Did you? |
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Good refreshI really liked the color for my roots, however I didn't realize how temporary the color is. already showing grey in 1 week. 0 of 0 people found this review helpful. Did you? |
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Intense Red ColourI recently asked my stylist,Tamara to review my usual Darkest Brown & change to Intense Red. I followed her instructions, unfortunately instead of being an Intense Red as expected, I was disappointed to see the end result, which to me, & others had only ever-so slightly given, reddish highlights. I'm looking forward to trying, the second batch of the same Colour, & intend leaving it in for a further 10 minutes, when I will apply in another 10 weeks!!! Tamara, very kindly gave me my 2nd Colour of Intense Red free, as per contract, if your not satisfied. I Love esalon, & their Products, there is no need to re-apply every 6-8 weeks as with most shop bought colours. I will continue to use esalon as my Colour Specialist, I have never been more impressed with a Hair Colour, & Products than I have with esalon. Top Marks to Tamara, & the Team. Linda B.😘 0 of 0 people found this review helpful. Did you? |
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Color ChangeThe last color I got from you guys was actually much lighter than it should have been. The chart that showed the color was backwards with the blend, had the same amounts but the color turned out lighter, not really sure why. So far I have been very happy with your coloring products. 0 of 0 people found this review helpful. Did you? |
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good color but.I like the color but it is warmer than I expected. Looking for something that blends with gray better. Also, did not get great coverage in the front but could be my application. Not certain, but I tried to follow instructions closely. 0 of 0 people found this review helpful. Did you? |
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Almost perfect.I loved this product ....except....my color was a teeny bit too dark. However I think if this is what I have to live with I will take it. Because of Covid-19 this year is the first year I have been coloring my own hair in about 10 years. I started with a different major mail order company (MR). Beautiful packaging, HORRIBLE SMELL. Their product smelled like cigarette ashes including their shampoo & conditioner. Then my hair turned from dark brown to a dull reddish color after a few weeks, I was pretty disappointed. I texted my stylist of almost 30 years and she told me she had heard raves about your product. Well I wish I would have started here. None of your products smelled bad & your shampoo & conditioner smell lovely. My hair color has remained the SAME color & not turned reddish or any sort of copper. It’s a beautiful DARK brown. As I said if this is all there is, then I will take it, I’m not a light brown hair color person, but this came out almost black on me. I don’t expect perfection from distance shopping, but in my limited experience this has been a wonderful product. 0 of 0 people found this review helpful. Did you? |
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Hair a little too darkI don't think this is for me. Although after the second time, I have seen some of the darker shades, I have seen too much of the lighter shades, Perhaps if my hair was a lighter color, it would be more noticeable. 0 of 0 people found this review helpful. Did you? |
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The best colour I've ever hadI love going to the salon however they never achieve the colour I like. I'd rather do this myself and achieve a colour I love and others notice! 0 of 0 people found this review helpful. Did you? |
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Nice colorLoved the color, however I have areas where the color didn’t take. 0 of 0 people found this review helpful. Did you? |
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Great colorThe color was right on. Grey was covered but did not last, that was my fault. They are adding more gold this time 0 of 0 people found this review helpful. Did you? |
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Not Dark BlondeWas a little darker then I was expecting, I think I’m more a medium blonde thanks dark blonde. I don’t hate it though. 0 of 0 people found this review helpful. Did you? |
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PurpleI love it but i wish it was more purple then it is. 0 of 0 people found this review helpful. Did you? |
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Beautiful package, covers wellThis product was beautifully designed with all the bells and whistles, gloves, smudge guard, stain remover really first class. I used it a few time and had a bit of an allergic reaction last time as it was too harsh smell and made skin a but red. My bad for not pre-testing per the instructions. The grey coverage was great and so was the colour but I can't use it anymore. My body is too sensitive 😩 0 of 0 people found this review helpful. Did you? |
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ColorI first wrote a very bad review, because it made my hair feel like straw and was very frizzy but after using the neutralizer and putting on a couple hair mask the color turned out great and the mask help fix the frizziness and help it to feel soft. Hopefully it was because I didn’t do it correctly but I will try it again because I love the color and see if the same thing happens. 0 of 0 people found this review helpful. Did you? |
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Recent color kitLove your products. Few suggestions: Application bottle hard to squeeze. Shampoo and conditioner packets still hard to tear open with wet hands even though redesigned. Gloves too small. Thanks! 0 of 0 people found this review helpful. Did you? |
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Fantastic coloring systemI bought my specialized product back in June, could not use it because i wanted to treat & grow my hair. Three days ago I applied my color. I loved the texture and the quality of my hair, though I have to wait and see how long my grey hairs will stay away. My friend who applied the product on me, loved the result so much that she got the email address and yesterday ordered hers. After all said, I did not like my color so much. My color turned out to be too dark, darker than what i had before or I needed. Secondly, the color wand I bought is even darker than my new hair color. Will like to change my color. I really love the product so far, and would recommend to many more friends & family, now that I have experienced it first hand. 0 of 0 people found this review helpful. Did you? |
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Gorgeous color, but lacks staying power.Color fades quickly, within a week of administration, near scalp. 0 of 0 people found this review helpful. Did you? |
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Am I seeing red?I typically love my color. This time, I seem to be seeing a reddish tint. Am I mistaken. I did use the bottle vs the brush. Did I perhaps not mix well enough? Please just check to be sure my formula stays the same. 0 of 0 people found this review helpful. Did you? |
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love my color !I love the new color, Jessica really helped to get it right! But..... this time the ammonia smell was really strong and was drying to my hair. This time it did not cover my greys. 0 of 0 people found this review helpful. Did you? |
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Love the light/dark mixI love the shade of my hair but it’s still took dark overall of my actual shade. The mix of the original dark and the lightened roots that aren’t too light, looks good. 0 of 0 people found this review helpful. Did you? |
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Didn't cover my grays.I liked the instructions were clear, the smell was good, the problem is that it didn't cover my grays. And i don't have a lot. I wish i could attach a picture to my review or to be able to talk to someone from esalon since it is 100 guaranteed 😕 0 of 0 people found this review helpful. Did you? |
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Good ProductGood grey coverage, though does not last as long as some of the “boxed” colors and much more expensive! 0 of 0 people found this review helpful. Did you? |
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Loving my colorMy hair looks fresh and healthy. My only dislike is the very strong smell when I go to wash it out. 0 of 0 people found this review helpful. Did you? |
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Hair colorI’m not quite sure of this color. It’s a little too dark. I thought what I said was that I wanted to transition just a little a tad darker. But it’s brown. And I just really wanted to not be so blonde from the suns lightning. I guess I need to go back to the color before this one. 0 of 0 people found this review helpful. Did you? |
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esalon changed my lifeI've been using esalon for about 5 years and my hair has never looked so beautiful and undamaged. One recommendation, if you have grey make sure you show it in the picture otherwise it won't be blended to cover your grey. 0 of 0 people found this review helpful. Did you? |
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Good experience but a little darkOverall, really nice experience and thorough instructions.. the color was a little too dark blonde but it was a good tone. 0 of 0 people found this review helpful. Did you? |
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Great Color - not as red as I had expectedThis kit came with mostly everything I needed (except a cape/smock) to easily and successfully apply my own hair color. The application process was a little bit more time consuming than I expected, but the custom instructions were easy to comprehend. I thought the final result was a beautiful color! However, it was a bit more brown - and not nearly as red - as I had hoped or expected... I loved the mahogany color but red tones are sort of my “signature”. The product overall was great though! 5 stars!! 0 of 0 people found this review helpful. Did you? |
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Love Color, but a little frustrated...So this was my third kit with eSalon. The color is on point, and the fact that the red stays vibrant for so long is really awesome. My one frustration is that the past two times I have received my kit, there is no brush included... for those of us who work faster and get better coverage with the brush, it is a huge bummer that it has been missing out of my last two kits.. 0 of 0 people found this review helpful. Did you? |
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My colorColor is richer and prettier, but now slightly dark and a bit too red. You have been wonderful as you listen to my critique. 0 of 0 people found this review helpful. Did you? |
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Roots are gone!Had a real issue with white roots not taking the color or washing out by 1st shampoo...I wasnt happy as I had tried esalon to fix the issue and the first formula did not....they reformulated my color at no charge and finally...white roots are gone!! Now I am happy!! If your first effort falls short let them know...they make good on their promise!! 0 of 0 people found this review helpful. Did you? |
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productProduct is great but the cost is a little much! 0 of 0 people found this review helpful. Did you? |
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Love my colorSpot on color, covers grey completely 0 of 0 people found this review helpful. Did you? |
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As good as salonThe color is a bit harsh initially (my only criticism). Great tones come after a few days of shampooing. Looks like I had highlights done! 0 of 0 people found this review helpful. Did you? |
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GreatStill just a little to dark can we go a little lighter please 0 of 0 people found this review helpful. Did you? |
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Good option for not being able to get to a salonThe first order came with a pick/brush to help with the application. It helped a lot but, I assumed it was single use. I threw it away and never received another one. The color matches well. I do wish I could get more Depth/tone differences but, I’m happy to hide my grey. 0 of 0 people found this review helpful. Did you? |
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After our course correction, GREAT RESULT!My first kit was great, then, the second one was a bit off. In fairness, just a communication glitch. This one is much better! 0 of 0 people found this review helpful. Did you? |
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Great product. Can you skip the ammonia?Covers my gray well and the color is a perfect and natural match. Other brands I tried gave me more of a mousy , dull result. The only reason I give it 4 stars is the strong ammonia color. I would prefer a product without ammonia. 0 of 0 people found this review helpful. Did you? |
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Still Looking for lighter formulaHi, I love the system but I still want to go lighter. 0 of 0 people found this review helpful. Did you? |
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Better each timeI love the subtle changes the colorist makes in my formula, based on my request. I still find myself getting the ends colored too much. My only negative: when a professional colored my hair, the condition of my hair was better. 0 of 0 people found this review helpful. Did you? |
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Great colorAlthough late in arriving due to the USPS, color is very nice. However, I find it does not hold on the gray around my face. I will see what can be done on future coloring. 1 of 1 people found this review helpful. Did you? |
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same as salon colorDesperate times call for desperate measures. I wheedled my husband into coloring my hair during the pandemic. He is not, unsurprisingly, as adept as my hairdresser, but the color looks good. 0 of 0 people found this review helpful. Did you? |
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Healthy hairI think my hair was a bit shinier, the color covered the grey. I think l picked a color a little too dark but not that dark, flat one shade. Its pretty but a little too dark for an old women. Otherwise lovely! 0 of 0 people found this review helpful. Did you? |
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ReviewIt works but it is hard to get the color right. It still comes out a bit too red. 0 of 0 people found this review helpful. Did you? |
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great colorI requested it tweaked a little from the previous color and this color is perfect. Only thing, Is I wish they put something in the order that tells me what the color is expected to be. 'ie a little darker than previous order; otherwise I am just putting it on my hair and trusting what color it is going to turn out to be. 0 of 0 people found this review helpful. Did you? |
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So far so good but need highlightsI like the color but it's flat I need highlights 0 of 0 people found this review helpful. Did you? |
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First rating 3 second 5++++++My first order was ok. The color was way off from what I was wanting and it was just mediocre. I sent my thoughts to the stylist assigned to me, along with photos of my hair. She nailed it! My new color was exactly what I wanted and I freaking love it! I changed my auto order to every 8 weeks to also include the ends refresher because I love the whole look and didn’t just want the roots. So glad I found esalon and will continue to order on a regular basis! 0 of 0 people found this review helpful. Did you? |
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Great productI like this color bcz it covered my gray very well but if there were 1 thing I would change out would ne the way the shampoo and conditioner smell, it does not smell very good but besides that i love this color 0 of 0 people found this review helpful. Did you? |
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Liked the color but still not happy with gray hair coverageLiked the color but color does not cover gray hair by ears and I think can do better at roots inspite of following directions 0 of 0 people found this review helpful. Did you? |
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Custom Color SetI haven’t had a chance to use it. I had surgery and I am recuperating now. As soon as I can I will use it and give you a review. 0 of 1 people found this review helpful. Did you? |