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66,541 Client Reviews |
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Shipping was slowIt took over a week for my package to get delivered the post office held on to it for days. 0 of 0 people found this review helpful. Did you? |
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Do the strand test first!!!Like so many I decided to try and color my hair during covid salon closures. Escalon is excellent if you have a darker color than your natural or want to match your natural to cover grays. Unfortunately, I wanted to lighten my natural a lot because I have heavy blonde highlights— this is just not a realistic expectation with at home color. I cannot stress enough DO THE STRAND TEST FIRST... if you don’t like the shade, they are more than happy to send you out something different. The customer service is excellent. 0 of 0 people found this review helpful. Did you? |
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Great productI loved the product It just didn’t cover all my gray hair but the color was exactly the one I wanted. 0 of 0 people found this review helpful. Did you? |
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Still have graysWhile the color is beautiful, my grays aren't completely colored even if I leave the color in for over 30 minutes. Also difficult to get even color throughout even if I feel that I have distributed the color evenly. 0 of 0 people found this review helpful. Did you? |
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good grey coverage for about 3 weekswould like 4 week coverage of grey sideburns 0 of 0 people found this review helpful. Did you? |
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Great hair color set..but only included 1 set of gloves;(Great hair color set but last shipment only provided 1 set of gloves. please send 2 sets as are supposed to be supplied. Thank you 0 of 0 people found this review helpful. Did you? |
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Color was EXACT!I absolutely love the color and tone… And feel like what I received, was what I expected exactly. The only disappointment I have is that I found it did not cover my grays very well… I do not have a ton of grays but it didn't cover the ones that I have. 0 of 0 people found this review helpful. Did you? |
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So HappyThis was a little tricky to master at the beginning of coloring my own hair, but once I watched the videos and started it went great. My stylist did an amazing job matching my normal hair color to get rid of my grays! So very happy !! 0 of 0 people found this review helpful. Did you? |
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adjusted my color and now I absolutly love ithad multiple communications, some were challenging as it takes a little more than three weeks for it to ship, so people forget the last communication and you would need to make it clear to give them the history of your communications. other than that I love the latest color, one thing for sure that it doesn't fade away quickly and that is a great added value, the color itself is rich and covered all my grey hair. I couldn't be more satisfied with the color. I will definitely continue use esalon and I don't see a reason why I should stop! 5 of 5 people found this review helpful. Did you? |
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very nice coverage.I think I initially indicated I want to mainly cover grey, but then after 2 or 3 times, I wanted to change my color, and go lighter and covering the grey became less of an issue for me, I changed my color, applied it, and it's not any lighter, it looks the same as my first color. so, if you want to change your reason for coloring hair, it's not easy to change tracks. I'd like to start over, and play around with different colors. The first time I colored, i think I used too much stain guard and my hairline didn't take the color. this last time, I didn't use stain guard at all, have no stains and my hairline roots are good. 5 of 5 people found this review helpful. Did you? |
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Love the box!I got so excited to try my customised hair colour. I really like how easy it was to follow and liked the smell and the way it felt on and after; not tacky or itchy as it sometimes does after the salon. The only down side is I have really tough grey hairs ; especially on the side of my head near my ears and even after repeating the roots the day after they are still there ...so a little bit disappointed as I was hoping to replace using esalon rather than a salon 😕 3 of 3 people found this review helpful. Did you? |
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GoodLove the color and cry easy to use. However, it is not covering the gray at my forehead completely. 1 of 1 people found this review helpful. Did you? |
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Good product... gentle on hairHappy with product but want lighter results.. use to getting high lights because of social distancing not going in salons 1 of 1 people found this review helpful. Did you? |
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Didn’t cover all the grey.Good product but didn’t cover all the grey around my face. 1 of 1 people found this review helpful. Did you? |
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My reviewI have not been able to use this order as of this date. Medical issues. I have doubt that it will be just as great as the other orders. 0 of 0 people found this review helpful. Did you? |
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Great colorI love the color. It's exactly what I asked for. The only downfall in this set were the gloves. They were too small, very thin, and they broke easily. I'm also not sure they were non latex. 0 of 0 people found this review helpful. Did you? |
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Worth the priceEasy to use, excellent instructions and salon color results. One exception is the shipping of the product. Of the 3 I have receiced so far, one came leaking and was not useable and another got lost in the mail. Each were replaced free of charge. However, if you are waiting on the product to color your hair for an event so you look freshly colored, I recommend having an extra on hand. 11 of 11 people found this review helpful. Did you? |
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Just what I wanted for a great colorTake lots of pictures before you settle on a formula so the colorist can determine what is right for you 1 of 1 people found this review helpful. Did you? |
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Great color!I really loved the color, unfortunately, my grays did not get covered thoroughly so am going to try a slightly darker tint. But my hair felt great! 1 of 1 people found this review helpful. Did you? |
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Thought I would give it a tryI thought for the price why not give it ago OMG normally when I have a medium blonde it the colour goes to dark for my liking this time I love the colour I usually use supermarket buys but I'm converted will deffinetly be buying again 0 of 0 people found this review helpful. Did you? |
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GoodNext time go a shade lighter 0 of 0 people found this review helpful. Did you? |
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love the product does not make my hair drythe product does not make my hair dry still debating the color might need to be a bit browner but good overall 0 of 0 people found this review helpful. Did you? |
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Custom colour!! So pleased!!I’m a 45 yo blonde that over the years has slowly faded to a medium/dark blonde (natural). I go every 4 months to a salon and for $160 plus tip they do a lovely job cutting, highlighting and blowing out my head full of curly-wavy hair. This year under COVID time, for the first time in my life I decided to try it myself bc it looked blah. I sent in photos of myself and answered the survey questions. The response came back that the colourist would recommended altering the colour slightly bc mine was maybe too warm. I went for it. It was a perfect match!! Blended so seamlessly that it looks so natural you barely notice a difference other then the ‘perk’ it adds to my natural to keep it from looking mousey dark-medium blonde. I am very pleased and will never got to a salon for colouring again. I have done it 2x now with esalon and both times perfect!! 0 of 0 people found this review helpful. Did you? |
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Need help with grey at templesColor is beautiful but the grey at temples does not take in color 0 of 0 people found this review helpful. Did you? |
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Revision de mis pedidosI have not received any products, any package,any shipment, from e-Salon since march 2020. Please ship the September package and the product ordered a few days ago as soon as possible. Thank you very much. Edda Vila 0 of 0 people found this review helpful. Did you? |
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Did receive shipmentI called and was told it would be delayed due to air sole can. I was charged on my credit card 4 weeks ago. Where are the products I ordered ? 0 of 0 people found this review helpful. Did you? |
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Love it!I thought the color was too light for me. I loved the process and the overall product. I love the way my hair feels after. 0 of 0 people found this review helpful. Did you? |
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great colorgreat color, lasts, hair texture not harmed. only wish I was less clutzy and did not get a spot on my painted bathroom wall. 0 of 0 people found this review helpful. Did you? |
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Perfect colorThis product is great. Only problem was created my me- put protective lotion on hair near ear and color didn’t take there- learning experience 0 of 0 people found this review helpful. Did you? |
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Great productI found this very east to use. Hair was beautiful after process, I just wish the formula was darker. My roots did not take on the same shade as the rest of my hair 0 of 0 people found this review helpful. Did you? |
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Nice colorThe color is nice but since I started using this product my hair seems so dry. Keep conditioning but it still seems very dry. Not sure if I will continue using this product. 0 of 0 people found this review helpful. Did you? |
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Love the productThe product is top notch!! Left my hair smooth, shiny and in great condition. With that being said your website is hard to navigate!!! I want to add some highlights .....couldn’t figure out how to order it from your website or even reference your colored hair swatch chart ......wtf! I’m not a novice on the internet ...why so difficult?!?! 0 of 0 people found this review helpful. Did you? |
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Works wellI am not good at colouring within the lines but this is very easy to use so even I can cover the gray. 0 of 0 people found this review helpful. Did you? |
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Fantastic product!This colour is not only salon worthy but has also saved me a pretty penny! Easy to follow instructions, efficient service with great results. The only reason I didn’t give 4 stars was because the colour fades pretty rapidly (although I still love the faded colour) possibly because it’s the summer? 0 of 0 people found this review helpful. Did you? |
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Happy clientEasy and convenient I chose to use the bottle and brush method and followed the steps by step instructions which are persis, and I love it!! I will be getting additional conditioner next time though I felt that my hair was not as soft or as hydrated as when I get it done in the salon. 0 of 0 people found this review helpful. Did you? |
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Best hair dye I’ve ever usedThe colour and condition of my hair have never been this good. It’s the best dye I’ve ever used. Although it’s more expensive than a over the counter dye it’s worth ever penny. 0 of 0 people found this review helpful. Did you? |
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Pro/ConThe formula was amazing. However, it was not enough to dye my entire hair. 0 of 0 people found this review helpful. Did you? |
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2nd time coloring with this brand.I’ve never liked coloring my own hair. It always turns out too brassy. I never could find the right color or brand on the shelf that I liked. I’ve had my hair colored professionally for many years. With COVID I had to decide to let my hair go or do something. I saw eSalon on Facebook. Thought I’d try it. I wanted strawberry blonde. The first formulary they sent was too red. It was a combination of dark blonde, red and copper. I was scared but tried it. Not happy with my hair. But, I gave them feedback and they adjusted the amounts of each color. I’m very happy this time. I wish I felt more confident doing the back of my head. It will take practice I’m thinking. 0 of 0 people found this review helpful. Did you? |
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Hair ColorI really like the ease of doing my own hair color, but the past two times, it doesn’t seem to cover my gray as good or as long. I have been leaving the color on for 40 minutes instead of 30 minutes as suggested and that doesn’t work either. I am wondering if the formula has changed. 0 of 0 people found this review helpful. Did you? |
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Allergic ReactionHair color or developer is causing my entire scalp to itch horribly. I realized this was what caused the problem when I used my old hair color and developer and had no itching. 0 of 0 people found this review helpful. Did you? |
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Nice productColor is great. Just what I wanted. The only reason I didn’t give 5 stars is because it fades quickly. My hair is dark. It fades to reddish, orangish and I don’t like that. 0 of 0 people found this review helpful. Did you? |
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dark blondNOW ON MY 4TH APPLICATION OF DARK BLOND AND I HAVE HAD GOOD RESULTS, BUT I FEEL THE COLOR NEEDS HIGHLIGHTS. UNFORTUNATELY ESALON NEVER HAS THE BALAYAGE IN STOCK AND YOU CAN'T PREORDER IT. AT LEAEST SAVE A CLIENTS REQUEST AND FULFILL IT WHEN THE PRODUCT IS AVAILABLE SO ONE DOSEN'T HAVE TO KEEP CALLING. FRUSTRATING! 0 of 0 people found this review helpful. Did you? |
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Too dark I wanted lighterI want to lighter color that is so dark! :( 0 of 0 people found this review helpful. Did you? |
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Love your productMy hair is shinier and full since using your product, however, the only worry that I have is that it contains ammonium hydroxide which many salons do not use anymore. I am concerned that overtime, my hair will get brittle and weak. I only use this product on my roots but love the end result. 0 of 0 people found this review helpful. Did you? |
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Love the resultsDuring the pandemic I really needed to refresh my hair color. I tried Madison Reed and loved the color and condition of my hair after coloring. I miss the brush being in the kit. Otherwise I would have given it 5 stars. 0 of 0 people found this review helpful. Did you? |
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hair colorgot another brand just like the tint theirs takes longer to process But just atad too dark 0 of 0 people found this review helpful. Did you? |
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Red hairNice colour, would of like it redder. Did actual moisturise my hair better. 0 of 0 people found this review helpful. Did you? |
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Great ProductThe only reason I'm giving it 4 stars and not 5 is that I have short hair and really don't need 20oz. Wish they had a 10oz option (or a kit with two 10oz options. I struggled to get the gloves on as well as they were very tight. I do like that 2 sets of gloves and very detailed instructions are provided. Also like the "mist" bottle provided for in-between colorings (although I haven't used it yet). 0 of 0 people found this review helpful. Did you? |
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GlovesNOW...For the second time there are NO gloves in the order!!! I had not heard a word earlier when it was missing one pair of gloves...but luckily we are in the Covid world and I had to use my emergency gloves. Very disappointing!!! This order is missing a pair of gloves... only one was included. 0 of 0 people found this review helpful. Did you? |
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Too darkThe color was too dark but faded nicely in about 2 weeks 0 of 0 people found this review helpful. Did you? |
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Easy peasyCovered all my grey edges which frame the front of my face completely. It was a little more red than I wanted. But I was able to tell the Colorist to tone down the red and increase the blonde. 0 of 0 people found this review helpful. Did you? |
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Nice ColorIt's darker then I thought it would be but I like it 0 of 0 people found this review helpful. Did you? |
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Good matchWith a little tweaking the colour is right. Easy to use but I miss the salon experience 0 of 0 people found this review helpful. Did you? |
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Custom colorLove e salon hair color but would like to reduce red undertones if possible. I do naturally have some reddish undertones so not sure if it’s possible to do this. 0 of 0 people found this review helpful. Did you? |
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Love the colourI love the colour of this set but it didn't last very long. 0 of 0 people found this review helpful. Did you? |
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Hair color.It was darker than I expected but good quality. 0 of 0 people found this review helpful. Did you? |
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Love the colorBut it only lasts a couple of washings! 0 of 0 people found this review helpful. Did you? |
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Great color.Left my hair very soft and in great condition. I would have liked it a bit lighter, but so much better than drugstore color. 0 of 0 people found this review helpful. Did you? |
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Amazing!Love the straight forward instructions. Really easy to follow. Just wish the bottle was bigger for people with a lot of hair. I ran out! 0 of 0 people found this review helpful. Did you? |
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Great color but....I love the color ad ease of use. However, the main reason for coloring my hair was to cover my grays. The color was great for about a week but then the grays started to show again. It's not terrible by any means, but I was a bit disappointed that they resurfaced so soon. 0 of 0 people found this review helpful. Did you? |
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Exact colorSame color that my colorist used to give me 0 of 0 people found this review helpful. Did you? |
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Still tweaking the colorI haven't gotten my perfect color yet but we're getting closer 0 of 0 people found this review helpful. Did you? |
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Love the color, free shipping drawbackI have always loved the Esalon experience. I can custom color my hair while cleaning up my home and without finding childcare. However recently they have brought up the free shipping requirement. This is making me consider another service. The other products in past I have added to get 5 dollars more to my minimum. But now would be $15 dollars to add and I don't desire the extra unnecessary products esp when they are in unfriendly pastic bottles. 0 of 0 people found this review helpful. Did you? |
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Love it!I used the formula sent to me. I love the color. I had one issue. The final step was overwhelmingly noxious of ammonia. I suggest you do this with the shower curtain open a little and before turning on the shower because I was really overwhelmed with the ammonia. Otherwise, the poor is perfect for me and brought out my natural skin tones and eye color. Thank you. 0 of 0 people found this review helpful. Did you? |
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Good productI like it but I keep having trouble with getting my whites to fully cover. I don’t have much white hair it is at the front of my face and that is the area I have trouble fully covering. I tried more time and they adjusted the color but still have trouble. Otherwise, I like the color and the fact that it doesn’t stain much. 0 of 0 people found this review helpful. Did you? |
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GrayI loved everything except the gray came in very soon. Within the first week. So thats been disappointing as it continued to show more as the days go on. 0 of 0 people found this review helpful. Did you? |
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Fabulous Product.I still don’t like doing my own hair but to get this perfect mix I will continue to purchase and color at home. 0 of 0 people found this review helpful. Did you? |
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Changes in the boxI am not happy with the new shampoo and conditioner and especially no happy with less product. 0 of 0 people found this review helpful. Did you? |
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Colour lovelyI loved the colour and the shine. However the ammonia fumes were intensely overpowering 0 of 0 people found this review helpful. Did you? |
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Color Good, Process EasyI liked the color recommended, and although there were a few steps required to achieve the color, the result was satisfactory. My only concern was the inability on my part to color the gray adequately. I wish there was a better method to achieving this. 0 of 0 people found this review helpful. Did you? |
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ColorMy first time ever coloring my own hair. I used the brush method, and did pretty good. Love the color, but need to see how it looks when the gray grows out, as I may darken it just a bit...not sure now. 0 of 0 people found this review helpful. Did you? |
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Product amazing but.....This product is amazing!! The colour looks like I got it done at a salon not from a box. I absolutely love it however I do not love the fact that it took well over a month to get here to Canada. Unfortunately that is most likely just our post COVID world and still won’t deter me from keeping my subscription. 0 of 0 people found this review helpful. Did you? |
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Color changeI’ve requested for three boxes to lighten the color and it’s still way to dark 0 of 0 people found this review helpful. Did you? |
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Lovely productOnly reason for loss of one star is that this time my hair is too dark. However salon immediately responded to my concern and have amended y next colour accordingly! So looking forward to my September colour .And here is another * for prompt response! 1 of 1 people found this review helpful. Did you? |
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Dark and barely redThe color was better than last time, but it was still a little too dark. It also was missing the red highlights in the intensity I had hoped for. 0 of 0 people found this review helpful. Did you? |
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Easy-peazyClick, click, click to choose your color! Gets to you in time! Easy to use and apply and you don’t get a crazy what?! color, you get a nice blend and great fresh hair color. I just wish it would not dry my hair as much. I’ll ask them what to use so it stays soft and hydrated longer. Also I wish someone would call us when we change a color a little so we get real help; what we think is probably not really possible with a click, it can be confusing from the color we have to one we dream:) Thank you! Way to have your beautiful hair through pandemic and not only. 0 of 0 people found this review helpful. Did you? |
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Much less damagingMy hair feels so much better than drugstore color but I have to say, I find the color to be a little flat. 0 of 0 people found this review helpful. Did you? |
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ReturnedI returned this order. I prefer to go to the salon to have my hair done. 0 of 0 people found this review helpful. Did you? |
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ColorThe color on my latest shipment was much darker than the first which I liked better, it had more golden tones to it. 0 of 0 people found this review helpful. Did you? |
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Hair is so important!OK so on Zoom constantly during the pandemic-this is no time to let nature take over my hair. I was really happy with the color and I am not particularly talented applying it. When I went back to my "person" as much because I missed her as the need to get my hair done-actually more. she had to admit it looked pretty good. And you know that means great! 0 of 0 people found this review helpful. Did you? |
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Color is darkI guess I didn’t do a good job picking a brown with red highlights. My daughter did the process for me and the directions were exact. My gray up front is coming through looks like a blond streak, my daughter says that is because gray is tough to hide. Thanks N 0 of 0 people found this review helpful. Did you? |
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not covering gray/white rootsroots not taking color 0 of 0 people found this review helpful. Did you? |
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Gets better and better!I have now used eSalon three times. The first time, color was a bit dark. I let eSalon know and they adjusted the color. With the second application, color was right, but I didn't do a great job -- lots of gray still showed, especially in the back. The third time was the charm -- great color, good application and lots of compliments! 0 of 0 people found this review helpful. Did you? |
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Love itLove it but too expensive 0 of 0 people found this review helpful. Did you? |
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Please do not send me Copper Rinse again.Please don't send the Rinse any longer. It is too light and I have 1 1/2 left Thank you 0 of 0 people found this review helpful. Did you? |
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Love it!Color isn’t too dark but covers all my grays. 0 of 0 people found this review helpful. Did you? |
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Great productCustomer service is excellent, really nice colour results. Slow shipping. 0 of 0 people found this review helpful. Did you? |
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Custom Colour SetI liked the colour when I was finished. The only problem is that there are 2 areas in front that still didn't absorb the colour even though I put lots of colour on those areas. I'm not sure what can be done about that. Otherwise the colour was what I expected it to be. 0 of 0 people found this review helpful. Did you? |
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Great customer serviceThis is my 2nd time using this product, but not sure what happened this time. For some reason I feel I developed an allergy to it. I'ts been a week since I applied it, and the itching in the scalp and around it does not go away. I can feel the rash like bumps around my scalp/neck line. Again, I'm not sure it it's me this time. I loved it the first time, and I'll try it a 3rd time. 0 of 0 people found this review helpful. Did you? |
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Love the colorVery happy with my color The kit is great, however the last two orders did not contain a brush for application:( 0 of 0 people found this review helpful. Did you? |
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Works okayMy grays still make their appearance a little too quickly for me but it got better after I let esalon know that I needed better coverage 0 of 0 people found this review helpful. Did you? |
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I’m hooked on home coloring!I have always been scared to try home color products, but after using eSalon I am never going back to the salon and the high prices!! 0 of 0 people found this review helpful. Did you? |
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CoverageBefore using eSalon I would have to use 2 packets to cover my hair but now I don't, people also comment on the colour and how nice it is 0 of 0 people found this review helpful. Did you? |
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Wow awesome colorI have so many people stop and tell me they like my color 0 of 0 people found this review helpful. Did you? |
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Smellcolor is good but do not like the smell 0 of 0 people found this review helpful. Did you? |
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Great color and shine!My beautician applied this color and we both liked the kit and results. However, beautician says she can duplicate the color in her shop and its not necessary for me to buy kits since I am not coloring my hair anymore. Thank you! 0 of 0 people found this review helpful. Did you? |
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MissingSecond pair of gloves missing from my last two orders. 0 of 0 people found this review helpful. Did you? |
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Great choice by coloristLove the color, wish it lasted longer. 0 of 0 people found this review helpful. Did you? |
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PerfectThe color was absolutely perfect, it looked like a professional did it, not me!!! 0 of 0 people found this review helpful. Did you? |
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colormaking my hair fall out 0 of 0 people found this review helpful. Did you? |