|
{{item.translated_name}}
{{getVariationType(item.variation_type)}}: {{item.variation_name}}
{{benefitsWithLabel(item)}}
{{fragranceWithLabel(item)}}
{{getHairColorVariation(item.dye_type)}}
-
{{item.qty}}
+
remove
|
Included
{{showPrice($index)}}
{{showFullPrice($index)}}
|
{{removedItemText(displayTitle(item, true))}}
undo
|
66,516 Client Reviews |
|
Sort by: |
Amazing..you are a great team with an amazing colour that I can't get at home...Please try for today or tomorrow.. hair needs doing.. please before Saturday I would like the order from October when it was changed by your teami need 2 bottles.. roots plus end.. please let me know if it went through 0 of 0 people found this review helpful. Did you? |
|
It's a nice color I am trying to go lighter.Your hair color is beautiful but I am trying to go lighter. 0 of 0 people found this review helpful. Did you? |
|
ColourThe colour last no longer than a shop bought colour!! 0 of 0 people found this review helpful. Did you? |
|
Product is great but expensiveLove the colour match and how much better quality it is than a regular box dye. My only fault is it is fairly expensive for an at home colour and then on top of that it’s nearly £5 delivery. It’s a lot and not something I can justify spending long term. 1 of 1 people found this review helpful. Did you? |
|
Excellent colour matchThe colour match was perfect. Personally I found I had far too much colour and had to throw at least half away as it was mixed and couldn’t be saved for next time - I could have managed with half the amount. Perhaps you could consider a smaller size for root touch-ups between more overall colour refreshes are needed? 0 of 0 people found this review helpful. Did you? |
|
ColourBetter mow i.m leaving on for 30 min not 10min as on leaflet 0 of 0 people found this review helpful. Did you? |
|
Hair colourI was really happy with the colour my hair turned out but it didn’t last unfortunately but I will definitely be ordering again in the future 0 of 0 people found this review helpful. Did you? |
|
Wow, all I can sayI ordered dark brown (intense pearl) as 8 usually get medium brown and it's to light. 1 it colored my few Grey's perfectly 2 it is darker than my natural but amazing 3 I have always wanted to color my hair some fun colors but never wanted to much. Its just enough red/purple tint. The only flaw was that my hair seemed dryer/damaged than usual. I just bought some new color safe shampoo to help, and it seems to be. 0 of 0 people found this review helpful. Did you? |
|
Love the colorThe color was fabulous but it faded out pretty quickly. 0 of 0 people found this review helpful. Did you? |
|
Not full coverageThe color was beautiful and I loved that it didn’t burn/ itch like box colors. Unfortunately it only tinted my grays with the tint fading during the first week. Planning to try it again and leave on a little longer before giving up though! 0 of 0 people found this review helpful. Did you? |
|
She said she will try one more time on this colorMy wife said it didn't hold color like it said she got gray comeing throw again and its only been 3 weeks 0 of 0 people found this review helpful. Did you? |
|
Did not stay for longI had always liked your product but this time my color did not stay for more than 6 days. Earlier i used to have it for more than 3 weeks. 1 of 1 people found this review helpful. Did you? |
|
Nice productI like the system I just don't like the actual color. It's too light although it's a pretty color! 0 of 0 people found this review helpful. Did you? |
|
Nice colourNice and shiny colour but darker than I have thought 0 of 0 people found this review helpful. Did you? |
|
heading in the right direction ! YAY!Hi, we're getting there - i believe i still need a few tweaks - it seems a big 'hot' or too bright still - better than last time, but still the color can look a bit overly strong and come off not natural enough. I don't know if the 'fix' would be to tone down the red? (go ab it more in the darker blonde direction ? and/or if there's a 'toning ' change that would make it better? thanks! and i'll call in as well. looking forward to getting there with you guys! :) PS - i consulted with Arianna and she was great! she suggested a swap between the golden and the dark blonde - i believe..? all i want to make sure is that it still will look RED - just not as bright or 'brash' - that's my only lingering concern at this time...thanks so much! 0 of 0 people found this review helpful. Did you? |
|
Kit incomplete, but still happyFirst time using and I'm happy with the end result. I only used on my roots and it did a great job blending with my previous color and at covering my grays. Four stars, because my kit didn't come with the shampoo and conditioner that it's supposed to include. 0 of 0 people found this review helpful. Did you? |
|
Excellent coloring systemI’ve spend thousands of dollars and hundreds of hours in salons. My hair dresser basically owns my hair for the last 10 years - until this product. I’m actually afraid to go back to her and tell her! 0 of 0 people found this review helpful. Did you? |
|
Finally Got the RED I wanted!! Except....I have been a "chemically induced" redhead for 20+ years3 (home/salon). However, since COVID + stopped undertaking salon services, red hair color had been much more difficult to source. Drug store reds are either too dark or dull. On a whim, I decided to try esalon for the first time last night (01/25/23). The blond-red is BEAUTIFUL. Whenever I went, I got compliments! The only issue I found disappointing was that the dye did not cover my gray/white hair around the face even with a 40min application. Please advise. I do not want to have this gray until my next color in 5 weeks. 1 of 1 people found this review helpful. Did you? |
|
Not perfect, but really close!My color was much better than past versions (THANK YOU to the team for listening to feedback and adjusting it!), but it faded within the first week so it's slightly lighter than I'd like. Not a huge deal - I'll ask the colorists to adjust going forward! As a note, I recently got my hair cut and mentioned I might color it, too. He asked who had done my last color because it looked so good (shiny, lots of depth), and was floored when I said it was an at-home kit! 0 of 0 people found this review helpful. Did you? |
|
I am Impressed !I needed to cover grays and some old highlights . Going to the store has never been successful and I always end up with a crappy color I know I will hate. I was very hesitant about using this product, even as I applied it I was saying “Oh crud, it’s going to horrible !”, especially I saw tints of red coming through the brown. The color was copper brown btw . However , as I pulled my towel off after my shower , I was SO HAPPY! It’s like my color ! Like how the heck did they get so close ! I had planned on canceling after I got my $10 box , but I can’t now because they have my color ! Lol 0 of 0 people found this review helpful. Did you? |
|
lovelyreally lovely but bit dark but lovely with mixed shine cool blonde. 0 of 0 people found this review helpful. Did you? |
|
Beautiful colorI love the color but I do wish that it was a little darker 0 of 0 people found this review helpful. Did you? |
|
Recent hair colourThis last colour was alot better had a couple of greys after one wash but not alot compared to previous colours. 0 of 0 people found this review helpful. Did you? |
|
WowI didn’t think I would like the colour because it wasn’t as light as what I had been using. All I can say is wow- it was the perfect colour for my skin tone. I would never have picked it off the shelf but I can’t believe the difference. It has just enough warm to make my green eyes pop. The colour was pretty easy to use but I didn’t find the squeeze bottle that flexible. I will likely use the colour bowl and brush method next time. Also, my roots are always fussy and need toning with my old colour but this colour came out perfect root to tip, even though my ends were very light 0 of 0 people found this review helpful. Did you? |
|
DisappointedDid not cover my grays at all. Beautiful color tho 0 of 0 people found this review helpful. Did you? |
|
Very brassy & not enough productIt was okay, but it was very much orange and brassy. I have hair to my waist, and it's thick; 1 bottle did not cover enough. Shampoo and conditioner were nice. 1 of 1 people found this review helpful. Did you? |
|
HappyTook one or two tries, but I’m very happy with the colour. Box brands always look quite bland, but this has lovely depth and colour. Thanks guys! 0 of 0 people found this review helpful. Did you? |
|
Best color you can buyColor that is backed up by salon professionals. If your not satisfied just call and they will fix the problem using there expertise. 0 of 0 people found this review helpful. Did you? |
|
ammonia free - vs with ammonia colorI was excited to learn that e-salon had introduced an ammonia-free version of the permanent color. I tried it for several colorings - and while the color looked ok to start, it faded quickly and lacked the brilliant shine I was used to on my mahogany/copper/highlighted hair. When I last saw my stylist (haircuts, only) I mentioned the issue, and she immediately told me to go back to the ammonia formula, which I have instructed my colorist to change back. Not sure why the ammonia-free color was dull and faded, but as I understand the technology, the ammonia opens up the hair cuticle which allows the color to penetrate deeper into the hair shaft and therefore produce more shine and depth of color. I am hoping my next coloring with the ammonia based formula restores my color to the shiny, deep color I have been used to. 0 of 0 people found this review helpful. Did you? |
|
ColorMake my hair look to red 0 of 0 people found this review helpful. Did you? |
|
Colour careLovely colour and product, but didn’t cover all grey areas. 0 of 0 people found this review helpful. Did you? |
|
My hairProduct was fine but my hair is falling out 0 of 0 people found this review helpful. Did you? |
|
Hair looks healthier after coloringSame as above 1 of 1 people found this review helpful. Did you? |
|
SatisfiedIm satisfied with my order but wish I could get the toner at a lower price. I don’t need it every time I color my hair just every other month. So I go to Sally’s and buy it. The price of the color is a little more than I thought I would be paying. 0 of 0 people found this review helpful. Did you? |
|
6.71 Light Brown Matte AshHappy to finally find a light brown shade that doesn’t turn out black. I have almost 50% grays and this color covered my roots (6.71 Light Brown Matte Ash). I advise that you divide your hair in 6 sections for better application and gray coverage. I purchased it again and will continue to use it for root touch up. In the other hand, I had a negative experience with the “light to medium brunette toner” should not be advertised as a “toner”. My experience with that product is that it is a BLACK Demi-permanent color that doesn’t tone but darkens any shade you have in your hair. I would refrain from recommending it to anyone with even dark brown hair. 0 of 1 people found this review helpful. Did you? |
|
Worth the riskIt’s a risk to buy a color from somewhere and not be sure of what it will look like. The color came out pretty well actually. I just wish it had a bit more of a red tint to it. It just came out pretty dark brown. 1 of 1 people found this review helpful. Did you? |
|
Colours wellGot the ammonia colour it covered all grey x 0 of 0 people found this review helpful. Did you? |
|
3rd order!Although the cost is a bit more that I would spend but I do think it’s worth it because the after effects of how my hair feels is really soft and not dried out. I have locs so it’s not so easy for my hair to have that nice softness immediately. With other dyes I have used my hair always feels dry and rough for weeks. So I will be continuing my subscription. 0 of 0 people found this review helpful. Did you? |
|
Easy peasyAll of the steps were easy, loved how my hair felt after. The only issue is that my hair j’s started showing the brown again 0 of 0 people found this review helpful. Did you? |
|
Love the color but 15 volume didn’t color graysI am trying to contact someone here to ask if I can use a 20 volume instead of the 15 volume? The last color I was given had 20 volume and not sure why but the 2nd color that I adjusted was 15 volume. Love the color but I need my grays to be colored. 0 of 0 people found this review helpful. Did you? |
|
Really messy but the colour match is worth itI’ve been dying my hair myself on and off 20 years. The packaging is great but there was more to it then I was expecting. I’m not a neat person and there was a lot of product and it was everywhere in the bathroom. Way more than when I buy a normal high street colour. Wanting to have red tones I panicked that it would be a fake red. But I have to say I am so surprised at how perfect the colour is as to what I wanted ( which wasn’t easy To get without looking a bit fake and it doesn’t) it was worth all the mess and now I know for next time to plan the treatment a bit better. I would 100% buy this product again. 0 of 0 people found this review helpful. Did you? |
|
I love my colorAs always, love my color but the new gloves that come in the kit are terrible. Please go back to the original gloves. 0 of 0 people found this review helpful. Did you? |
|
Not too badThe colour itself was ok. My roots became lighter than the rest of the colour which was unfortunate but customer service has been really great so far. 0 of 0 people found this review helpful. Did you? |
|
Left my hair feeling and looking great!I am a return customer. stopped my autoship 2 yrs ago and am realizing that i should have kept it going as it blended so well with my hair and the detailed instructions are great--im keeping my autoship this time-! 0 of 0 people found this review helpful. Did you? |
|
Nice colorI like the color but I'm terrible at doing my own hair! I find it extremely difficult! Those videos where the women color their hair without even gloves! Wow! 0 of 0 people found this review helpful. Did you? |
|
I love the colorI love the color but I think it could be a tad more red it almost too blond. 0 of 0 people found this review helpful. Did you? |
|
Hair colourWhen I first applied the perm colour it looked very dark and I did not leave it on for the prescribed 35 minutes. I did not achieve the result I wanted but that was due to my fears that the colour was too dark for my greys but it was not a disaster. Perhaps I should try the semi permanent colour to be confident of the colour first. 0 of 0 people found this review helpful. Did you? |
|
ColorLove it just want it to be reder 0 of 0 people found this review helpful. Did you? |
|
Permanent colorI love the texture of my hair after I color it, the shampoo and conditioner are really good. I like the color as it’s a little lighter than what I used to use before trying e salon . I have to order every couple of weeks because it takes way too long for me to receive the color when I’m due again. I will keep trying the next couple of times to see if there’s a better coverage. I even leave it on longer but I find some spots are just a little bit lighter. Overall I’m happy with the color 0 of 0 people found this review helpful. Did you? |
|
ColorThe color would've been great had I not ordered one with more red than brown as my natural hair is between a medium and dark brown, but once I'm in the sun or even bright office lighting, then the red is plain to see. This was a little too much red for me, but again that's my fault, not the colorist. 0 of 0 people found this review helpful. Did you? |
|
Roots onlyThis worked well, I just wished it lasted longer with the gray coverup. 5 weeks is really pushing it for me! 0 of 0 people found this review helpful. Did you? |
|
ColorWas wanting a deeper red color 0 of 0 people found this review helpful. Did you? |
|
Great color but, a little bit on the reddish side. I was hoping foe more goldI didn't get very much gold. I got a reddish hue and I'm not a red hue person. I would love a dark blonde with real gold highlights. 0 of 0 people found this review helpful. Did you? |
|
It needs to be MORE reddishI liked the color you sent see new attached photo. But I want it brighter, bolder red color please 0 of 0 people found this review helpful. Did you? |
|
Didn’t cover my grayDidn’t cover gray very well. 0 of 0 people found this review helpful. Did you? |
|
Custom color setDidn’t cover all my grays 0 of 0 people found this review helpful. Did you? |
|
Good except a fraction too brownPlease reduce the brown ash by a fraction Purchased November 2022 0 of 0 people found this review helpful. Did you? |
|
UnbelievableI am shocked. Prior to COVID I was spending embarrassing amounts every six weeks on upkeep with for my long blonde hair. When the pandemic hit I was forced to do it myself and while it was ok for a few weeks the color didn’t keep and it just looked dull. That said, I realized I could color my hair myself and save hundreds of dollars a year. I saw esalon in allure and read all the amazing reviews and sent in my photo and decided to go for it. I received light blonde, the instructions are super easy - you tape them up to your mirror with the sticker provided for easy reference. You get two pairs of high quality non-latex gloves and a decent quality brush. I poured the color into a bowl (not provided) and brushed it on. I have thick hair that’s below my shoulders and had product left over after a root application. I left it on 30 min and rinsed as directed. When dried the color was perfect. Not brassy or too yellow - a perfect golden blonde that matched the lengths of my hair exactly. With the amount I was spending on boxed color it worked out to costing less (I require two boxes of the drugstore stuff) and the results are on par with the salon. I also bought a weekly treatment (the name escapes me but it’s a pink bottle) which is fabulous. I recommend this 100%. I am a covert for life. Thank you so much. 0 of 0 people found this review helpful. Did you? |
|
Very nice colourThe colour was a bit darker than I wanted but it did change in a a few days to a bit lighter , it has held its colour and felt a much better dye than a shop bought one , 0 of 0 people found this review helpful. Did you? |
|
COLORIT WENT ON REALLY GOOD AND COLORED VERY WELL BUT JUST WASNT LIGHT ENOUGH FOR ME SO I WANTED THE LIGHTER COLOR THIS TIME. 0 of 0 people found this review helpful. Did you? |
|
Worked really well...Just a little darker than it looked online, so keep in mind! It will be lightened for my next shipment so I will update then! 0 of 0 people found this review helpful. Did you? |
|
Love ColorI absolutely love my color just need better grey coverage still see some greys 0 of 0 people found this review helpful. Did you? |
|
Very good way to colour hairI liked everything about this set .. Everything in it to colour hair properly..My only thing wrong for me is the colour wasn't light enough.. I get a lighter colour with a box set from a pharmacy 0 of 0 people found this review helpful. Did you? |
|
The color set has worked well but your light set was a disasterplease recommend a product that will repair my hair ruined by the light set. I currently have lost confidence in your other products and also in your service since you have not refunded me for the devastating impacts of the light set. 0 of 0 people found this review helpful. Did you? |
|
ColoringI can't quite get the color I want without the brassiness or yellow like color. 0 of 0 people found this review helpful. Did you? |
|
Not so pleasedI have been disappointed lately on my color. First after 8 days I have notice gray coming through, that's way to early. Second there just isn't any shine after the second wash. I know my order is coming up in Dec. but not sure if I will continue. 1 of 1 people found this review helpful. Did you? |
|
It’s good. Still not quite the color I was hoping for but closeIt’s good but not quite light enough but close 0 of 0 people found this review helpful. Did you? |
|
Easy to use - detailed instructions - great color results.Love the products. My only complaint is that it doesn’t last long - color fades. I’ve been using it for 7-years but sadly, it no longer covers my grays. 0 of 0 people found this review helpful. Did you? |
|
It's just not dark enough!I was hoping the modification i recently requested to remove any red/copper tones to the Dark Brown base color I've been using would be darker, but it comes out as medium brown & still seems to have a bit of a red tint. It may be the lighting, idk But it's still not as dark as I'd like it to be. I an looking for a chocolate brown...which I thought was pretty dark. Any tips here? 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsMegan - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Still waiting for my colour to arrive!Placed an order on the 29th of September and today its 14th October still haven't received it and I've sent two messages to esalon and still haven't heard back from them I've been a customer over a year now I order every 3 weeks as I'm based in Ireland seems to he taking longer every time it's getting annoying now waiting . 0 of 0 people found this review helpful. Did you? |
|
Just RIghtafter trying two different colors; one was too light and red, one was too dark and black, this hit the jackpot. I love it. May add highlights in the future but right now I just want to do this. 0 of 0 people found this review helpful. Did you? |
|
Still having a problem...My gray roots are more like a golden blonde and not at all like my coppery golden brown length. 0 of 0 people found this review helpful. Did you? |
|
First TimeFound this product online and at 75 said why not". East to use and color really brought interest and shine to my dull hair. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsMary - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Color rStill doesn’t cover my discusting while hair … but love the product 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsHello Susan - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Love the colorI love the color but the color did get all my grays Also I really loved the way my hair color was even from top to ends I’ve tried this color before through other products and my roots always came out lighter Will order again 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsOlga - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color! We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Great color, but…My roots and fine hairs around my face are still not being covered well, even with the new directions. Also, the color washes out way too quickly. The color is great, but… Do you have any suggestions for maintaining color for more than a week or two? 0 of 1 people found this review helpful. Did you? |
|
|
Response From Our ExpertsCynthia - We’re sorry to hear that your hair color is not covering greys and your hair color is fading faster than expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
I love the colorI love the color But it still is not adhering to the grays in my hair! Please help 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsMary - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorI enjoy the color just need a lighter Blonde 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsStarla - Thank you for sharing your feedback with us. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon! |
JoAnne 8302022Product is always very organized good directions left my hair a bit drier than excepted 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsJoAnne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I HATE sitting at the salon for 2 hoursFound out about this company because of the pandemic & love the company, their Products s & customer service… my only complaint, it seems like I need more color for my roots but not enough to buy two kits. They really should make an option to buy a larger size, when I asked they told me to buy two. That’s wasteful, 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsKristina - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Darker than I expected it to be but still a great experience.I was disappointed that the colour came out so dark...I wonder was it because brown was added to the mix....I did use the copper Tint that I also purchased and I loved the colour it gave me... I will message my colourist and discuss making up another colour as I believe in this process and do love how soft it left my hair. I believe I just didn't explain my colour needs very clearly from the beginning perhaps. 0 of 0 people found this review helpful. Did you? |
|
roots!I liked it very much except the roots were very red, I would have rather had a chestnut. Thank you. 0 of 0 people found this review helpful. Did you? |
|
I liked itI have been trying to have a color that sticks to my hair for years now, all of the products I have used from the stores color my grays real bright and the rest of the hair stays dark making it a huge contrast that I have to color it back to dark. I used to wear my hair warm red and I loved it then! but then I had it dyed brown once and could never regain my usual red hair. I intent to go lighter than this, but I was afraid I would have the same situation I´ve always have, to my surprise redish color came back (I wish I had chose lighter red) it is a dark auburn, but there is something to start I guess! I really liked it. The only thing I saw is that you send very small amount of the conditioner, and the ends are very dry, it really needs a bit more. I wonder if I can go lighter next time and if will work. I will let you know. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsPatricia - We’re sorry that you weren't completely satisfied with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Happy customerI just moved so I wasn’t able to use my hair color for 3 months but it was still good and the color came out fine except for the spots on my bangs that I missed. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsRebecca - We’re pleased to hear that you’re enjoying your personalized color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
I loved my color.I loved the color but it did not cover the gray at the roots completely. I even left it on and extra 5 min. It had been only 6 weeks since my last color so the gray wasn't that bad. Any suggestions on what I could have done differently? 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsKathleen - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Great colorJust what I wanted for a color! Only issue is it fades fairly quickly 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsIndira - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
BeautifulReally lovely ash brown with not so much red. I had it adjusted slightly and I love it. The color is rich and shiny. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsDorothy - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
LOVE this companyThe first two times my hair didn’t turn out quite right. Both times my colorist adjusted my color and sent me a new set FREE. Well the third time is a charm I supposed because it’s perfect this time 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsPaisley - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Think a little more violet would make it better.I am loving this new hair color but think going closer to the blue range might help. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsCheryl - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Game changer!This hair dye is the best I have ever come across - even compared to salons. I dye my hair a shade of bright copper that's always been difficult to achieve. After many disappointing experiences at the hairdressers - where the colour was expensive, patchy, took hours and often came out a really unflattering pillarbox red - I moved on to off-the-shelf box dye. After just two rounds, my hair was in awful condition. That's when I found eSalon, and I'm so glad I did. After a couple of tweaks to get the shade just right, I have found my dream colour. It's really easy and satisfying to apply, the colour lasts for ages, and I get so many compliments. Best of all, it leaves my hair in really good condition. I'm over the moon that I found this dye - thank you so much! And the customer service has been consistently excellent. You have found a customer for life in me! 0 of 0 people found this review helpful. Did you? |
|
Gray issueI had made this comment before when I changed my color a bit. I have grays at the temples that are showing up way before I’m ready to reapply color. 0 of 0 people found this review helpful. Did you? |
|
Great hair colour kitAlthough not the exact tone I was hoping for the overall coverage and ease of instruction was great. Will definitely continue with my orders and make adjustments to the tone for the next one 0 of 0 people found this review helpful. Did you? |
|
Wrong PictureI sent you the before and after but i think I sent the wrong before so sending them again. Not sure how to attach them but will try another way. Thank you. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsHello Jane - Thanks for reaching out. Upon reviewing your account, it looks like you were able to get some photos uploaded. Feel free to reach out if you need further assistance. Thanks for choosing eSalon. |
Darkest brown hair colorI liked everything about the color except it was a little too dark - it looked black when it was all done - I'd opt for a lighter shade of brown so there's no confusion to the actual color..... Thanks. 0 of 0 people found this review helpful. Did you? |
|
Beautiful colorAt first it was a tad bit dark but then after the 2nd day, it lightened up. Then also I got the golden highlights along with my brown hair color AND it’s just beautiful and sexy looking. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsHello Tanya - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love my custom color!I get a beautiful color that leaves my hair soft and shiny, only wished the color lasted longer, seems to fade quickly but I purchased the tint rinse in hopes it will help 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsSusan - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Close but no cigar...I'm still waiting for a response from my personal stylist from my recent color change request. I still can't see my next color purchase coming up in 5 days that I will be charged for... As far as my last color on July 5th, I asked for the red additive to be taken out and was told you guys didn't offer that. How is it fully costumizable color if I can't get a color taken out? I don't think what I am asking for is unacceptable or unachievable. I would like brilliant medium COPPER hair. My hair is very red with touches of copper. I have shown you guys pictures, asked for suggestions to get it close to the copper I am looking for... and have been pretty much told it can't happen. I have 15 years in this business, if my hair is red it needs GOLD to make it copper because red plus yellow equals orange. So copper or double copper with a splash of medium brown and NO RED additive would work. Heck... if you just take out the red from my color and add a GOLD additive to my color that might work. And as far as application, look guys... if I have previously blonde hair, my ends fade... sending me an ends refresher that's copper and red will give me two very different hair colors from root to tip. So what I did is applied my root color to my roots first...waited 15 minutes and then pulled through the ends. I then used your technique in the shower as suggested. Rinsed and shampooed my hair. Then I dried and applied the "ends refresher" as a balayage on my hair. This gave me my current results which I'm not mad about...it's just not copper enough. It's red and red fades to pink... which isn't what I want at all. So please...someone...give me copper hair. Thank you. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsJessica - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love the colorI always liked the color but it wasn't as easy to apply as I had hoped-for. That being said. I still used it. Now I have let my hair return to its natural color. It was different from what I expected but I like it. If I decide to color again I will lat you know! 0 of 0 people found this review helpful. Did you? |
|
Nice but I still ended up with color patchesI followed the instructions and somehow I still ended up with color hair patches. It’s also a little redder than expected. I was aiming for golden copper. I would say this is nice if you know how to color your hair at home from the get go. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsRebekah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great colorPerfect color! Love it! But to pricey for my budget at the moment … 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsHello Terri - We're so happy to hear that you enjoyed your customized eSalon color. We just wanted to remind you that you save 20% when enrolled in our Color Plan and we offer several options to unlock free shipping. We truly value your feedback and look forward to hearing from you again in the future. |