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66,637 Client Reviews |
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Can improve on packaged shampoo and conditionerAll the products themselves are fantastic but the packaging for the shampoo and conditioner needs improving. The last few times I have not been able to open the shampoo with the twist tab. The tab twists off easily but the plastic liner inside is not punctured. I have to either get out if the shower and search for scissors or chew into the lining to rip it open. A full tear strip might be a better solution on those items. 0 of 0 people found this review helpful. Did you? |
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Great but wasteful packagingI have been regular customer for four plus years and I will continue to use, my hair does very well, and it’s easy for me. My only wish is that it reduce the waste from packaging, and if it uses any silicon, to eliminate it. I do soda water cleanse on my scalp every few months but the majority of the funk removed is silicon and, it kills so much fish, microbeads are banned in Europe and I don’t want it in my products. I hope they will take on a more eco conscious approach then I will be extremely gratified and happy! 0 of 0 people found this review helpful. Did you? |
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It made my hair feel so much healthierThe color works very well with the exception of some of the places at the back of my head that did not cover, the gray for some reason I feel that I covered it very well but it did not grab it for some reason I just have very stubborn greys. 0 of 0 people found this review helpful. Did you? |
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Still a little darkI do like the color but still too dark. I didn’t understand why the different bottles for top and bottom. Were they different shades. Anyway if we could try. Shade lighter. I like the copper. 0 of 0 people found this review helpful. Did you? |
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ColorI didn’t leave it in long enough but color was nice 0 of 0 people found this review helpful. Did you? |
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Lasts longerDearer than some but made to ur own spec and lasts longer than shop bought 0 of 0 people found this review helpful. Did you? |
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Great productI enjoyed the rich color and the amount of color I received. The stain remover, stain guard and nicer gloves were all perks I appreciated. The only downside was the product burned my head a little (tingling) during the root application as it said to rub it in....I think it would have been fine, if I didn't rub it into my scalp. 0 of 0 people found this review helpful. Did you? |
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Good color / dry hairGood color however am disappointed that I must go through 2 seperate processes to acheive coloring. Is it possible to get one color bottle instead of 2 (1st brown, 2nd red hues) as I often only do my roots (final color desired not only brown) with permanant color and then touch up my ends with a coloring hair mask? 0 of 0 people found this review helpful. Did you? |
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ChangedThe last time I colored my hair, it go really sticky when I was washing it out. This happened the last time for my friend also. In the past this has never happened. The color was ok but I was trying to get more blonde in it. It was still very red. 0 of 0 people found this review helpful. Did you? |
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Salon grade.Beautiful colour, salon grade.......puts the boxed colors to shame! 0 of 0 people found this review helpful. Did you? |
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Not what I expected... but pleasantly surprised!While the colour change wasn't quite what I was expecting (naturally dark brown with auburn highlights- auburn copper red), it did deposit more red than I expected, and only highlighted the natural auburn red tones I already had even more which looked beautiful. It wasn't the drastic change I had hoped for initially, but quite honestly I'm happy about that as it may have been too much of a shock for me. The formula had a way of changing my overall hair tone and colour without changing the underlying shade of dark brown- hard to explain but it turned out lovely. Additionally, while my natural hair colour is dark brown with auburn tones, the grow out was barely noticeable even with all the red! It melded in with the new colour in such a way that only if you really looked up close could you notice any regrowth at my roots- even after several weeks! As a newbie with virgin hair ( I say this respectfully because it's been literally 20 years since any dye has touched my locks), I was hesitant but felt like I needed a bit of a change. My main concern other than that the suggested colour would look garish on me and fry my long wavy locks, was quickly banished when I saw a beautiful auburn red deposited throughout my strands. The formula is amazing, didn't fry my hair AT ALL, and my hair felt so silky when all was said and done! I'm not sure I'll continue to colour my hair long term as I am starting to miss my original hair colour, but if you're thinking of trying eSalon and are nervous- don't be! Just upload a good pic of yourself and work with a personal consultant to get the perfect shade for you! If you don't like it you're free to make any changes to your hair colour! Five star rating and two big thumbs up! 0 of 0 people found this review helpful. Did you? |
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Stopplease cancel my account I no longer color my hair 0 of 0 people found this review helpful. Did you? |
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Scared to tryI’ll be honest. I haven’t used it yet. It’s an awesome set up. Love everything in the box. The instructions kind of freaked me out. “Don’t do this or that”. I’ve colored my hair for years using store bought Revlon. I kind of start at the back and squish it all over my head. No root work no separate sections. What should I do? Joyce Hegg [email protected] 0 of 0 people found this review helpful. Did you? |
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Loved the color but.....I loved the color but just didn't like the fact that you had to do part of your hair with one dye and the ends of you hair with other dye. Not worth the price for me! 0 of 0 people found this review helpful. Did you? |
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Medium brownLoved the way my hair popped but i REALLY dislike the red hues. 0 of 0 people found this review helpful. Did you? |
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Great color!I really liked the color and softness of my hair afterwards - but the process - for me - was messy. I did blob some on my vanity and will have to paint it to cover up my mess. 0 of 0 people found this review helpful. Did you? |
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Lovely feelWhile the condition of my hair is now wonderful. The colour does not have the reddish tones I desired. The product is brilliant and I am sure it can be adjusted slightly to get the shade I desire. 0 of 0 people found this review helpful. Did you? |
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Great color..had great shine even for older hair.My only negative comment is how the ammonia was too strong..do u have and ammonia FREE product? 0 of 0 people found this review helpful. Did you? |
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I like it a lot but I might be allergic to it.I only gave it four stars because as much as I like it I think I had an allergic reaction to it. My scalp, ears and neck are really red, itchy and it hurts. I did not have a reaction until I was rinsing it. The colour was really pretty and very easy to apply. The instructions and videos were really easy to follow. 0 of 0 people found this review helpful. Did you? |
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Definitely Noticeable DifferenceThe new color was definitely NOT as black as the previous one. It covered what it needed to and looked more reddish than black. I'm not sure if there is an in-between color from the first and the second, because that would probably be perfect. 0 of 0 people found this review helpful. Did you? |
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Color amazing but very bad products to wash hairI'd love it the color it really suit my face and style and is very easy to use but the Shampoo it didn't clean at all my hair and I was afraid why my hair looks still sticky despite I washed three times and nothing was off after I waited for a few hours and I washed again with my products and the result was very different....... 0 of 0 people found this review helpful. Did you? |
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PerfectThe color and the coverage was amazing. It looks good still! The only thing I would suggest is maybe finding something to add to the formula for the smell. Those chemicals are always smelly. 0 of 0 people found this review helpful. Did you? |
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Love it!I was very happy to see how professional the packaging was when it arrived. I have very long hair so needed help in application. It was an easy process to follow using the video guides. The only slight drawback was the residue left after using the shampoo and conditioner supplied. My hair felt very "squeaky" and did not dry. I washed it again, in fact several times, before it felt clean but i am more than happy with the results.. My sister who helped me, is ordering herself a colour soon! 0 of 0 people found this review helpful. Did you? |
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Good colorThe color was much darker than I expected but I got used to it. One thing I do not like is that the color did not hold on the gray hair on my temples. Looks awkward and do not want to color my hair again since the rest has faded to a good color. 0 of 0 people found this review helpful. Did you? |
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Great color butThe color was great but it didn't cover all the gray. It was harder for me to do with the brush .Because my hair is thick. I don't know if I will order more. 0 of 0 people found this review helpful. Did you? |
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Don't have to look 4 new color when 1 is discontinuedI was able to change the color I originally had cuz I thought it was too dark. I will be able to continue to tweak it till it is where I want it. 0 of 0 people found this review helpful. Did you? |
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Beautiful colorI love the color, but I want to go lighter next time. 0 of 0 people found this review helpful. Did you? |
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Good color coverYour product was a little too harsh for my hair which is way I canceled my subscription 0 of 0 people found this review helpful. Did you? |
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ColouringI have found this product to last longer than any shop brand and would strongly recommend it even though it is a bit pricey 0 of 0 people found this review helpful. Did you? |
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This is the greatest thing ever!I have always been on top of my hair color (even more so now that the silvers show up a lot faster). I actually found out about this place from Pinterest and because I was spending 25.00ish for hair color at ULTA anyways, I decided to give it a whirl. The colors are so vibrant...and they fade but it takes a lot longer it seems. I even skipped my esalon color and went with the Madison Reed color that I had purchased before I found out esalon AND THERE WAS A DISTINCT DIFFERENCE in the texture of my hair after coloring and the color itself. I found myself coloring my hair three weeks later because of that. I also wanted to see how easy it was to adjust my color (I did this with my last order) and really just to change things up a bit. I got the email saying that my order was about to ship and I had 'X' number of days to modify my color. I didn't have to log into the website! I was able to reply to the email which made things even more convenient and although I have yet to color my hair with my adjusted color, I was impressed. We're living on one income and this is the best way to color your hair! Hands Down! 0 of 0 people found this review helpful. Did you? |
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I like it...I like it, but was hoping for more purple in it. 0 of 0 people found this review helpful. Did you? |
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Color setWorks great but gives out strong odor 0 of 0 people found this review helpful. Did you? |
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So easy!I love how easy the process is to color my hair. I would have liked a tiny more bit of red. 0 of 0 people found this review helpful. Did you? |
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Missing BowlWhen reading the directions it says use the bottle or brush. No bowl was included. 0 of 0 people found this review helpful. Did you? |
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Was happy with the colour and will buy again.I found the colour blended in well on my roots and gave a very natural look. The only thing i found was that the product was very difficult to wash and rinse out. 0 of 0 people found this review helpful. Did you? |
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Perfect color match!Love my color! Only complaint is that it really really dries out my hair....much more than when i color at the salon. 0 of 0 people found this review helpful. Did you? |
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Color stayI bought your product and it covered my hair great but disappointed at how fast the gray hairs came through I was expecting it to last at least 10 weeks like it said but it didnt. Your website completely satisfied or money back how does that happen and am I notified 0 of 0 people found this review helpful. Did you? |
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Color love ❤️Love the color. Excited to see how long it will last. Conditioner that came with the kit didn’t work at all on my long curly hair and made it feel like straw, took me a good 15 minutes to comb through it . Not sure what to do about that part. 1 of 1 people found this review helpful. Did you? |
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Stubborn Grays - GONE!I loved everything about the product but, the biggest difference for me was gray coverage. Store-bought color either didn't cover the gray or it was visible again after a week. I used my color from esalon about 3 weeks ago and still no visible grays!!! 0 of 0 people found this review helpful. Did you? |
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Hair felt great after colourEasy to use,nice colour but my choice was too dark for my skin. Hair left feeling great and soft. 0 of 0 people found this review helpful. Did you? |
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Better then I expected!!My hair came out like I did it in the Salon. 0 of 0 people found this review helpful. Did you? |
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Love my color!My only complaint was my own fault because I didn't follow the directions! Love my new color and not going back. 0 of 0 people found this review helpful. Did you? |
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Mostly happyI love the original color. When I first color my hair the vibrant orange. Unfortunately it fades so fast.. 0 of 0 people found this review helpful. Did you? |
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Colored my endsI like the color. However, I applied it all over rather than just touching up my roots. Now my ends are darker. I failed to go on to the website to read the specifics of application. I assume it would be indicated in the package that was mailed to me. Now the golden tips I organically did, with my first application are gone. What should I do next? How can I get a hold of my stylist? Thank you. 0 of 0 people found this review helpful. Did you? |
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Love the color not the shampoo & conditionerI have had my hair done from a box off the shelf to buying it from a beauty supply to getting it professionally done. I have a lot of grey and the color they matched me with looks awesome even better than when I have had my hair done at the salon. But I only did my roots and after using the shampoo and conditioner there was a buildup on my hair that I had to use my regular shampoo and conditioner the next day to get it out. I don't usually wash my hair the day after I get it done but my hair felt horrible. I'm hoping I won't have this problem the next time I use it since I love the convience and price! 0 of 0 people found this review helpful. Did you? |
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The best color I’ve ever had!!I have natural hair and went to a salon several months ago to color. They did such an awful job that I immediately got braids to cover it up. I kept the braid style for six months ... but eventually wanted to wear my hair out again.... and it had grown quite a bit! Now I had 3 hair tones , my natural dark brown at new growth , the ugly color from before and lots of grey! A mess. I decided to try e-salon. I answered all questions on profile about my hair and then voila! My color came. I followed the directions exactly ... it was not difficult. I absolutely love my color now.... 0 of 0 people found this review helpful. Did you? |
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Next best thing to salon visit.This set is lighter than previous ones which I like more. But my hair is drier, needs deep conditioning now. Grey blending is about the same. 0 of 0 people found this review helpful. Did you? |
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My ColorI like my ash blonde, but I think I am going to try their light brown next time and see if I like it. Their color keeps my gray covered where the store bought color does not. 0 of 0 people found this review helpful. Did you? |
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I love this color!My hair is now like silk instead of the crunchy, dry hair it was from the dyes you can get at grocery and department stores. And the color is gorgeous!! Now if it only came with someone to do the application at the back of my head... 0 of 0 people found this review helpful. Did you? |
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Great colorCan't believe I got professional look with at home color. 0 of 0 people found this review helpful. Did you? |
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Covers the gray amazing!Love how it covers the grays... even tho i didnt have a lot of grays just streaks so cant say how it wld be on more grays and loved how the color popped after wards.. but did feel a bit hard at first then after two or three washes, soften up and really did make my hair shine and i get compliments even tho i didnt do much to my hair! Try it if you havent! 0 of 0 people found this review helpful. Did you? |
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Color nice ammonia odor horrificThe color was good but the root coverage didn't seem to last as long as my prior color. The ammonia smell went down into my lungs when I was rinsing my hair off an almost asphyxiated me. I used it in my open kitchen but when rinsing my hair it was overpowering. 0 of 0 people found this review helpful. Did you? |
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Love the color but -Need more grey coverage. It only lasted a few days 0 of 0 people found this review helpful. Did you? |
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Love the easy processAll the items are put together so it’s easy to follow instructions and apply. Just wish it was more recycling friendly. 0 of 0 people found this review helpful. Did you? |
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i have changed my colorthis color was great but i the recently got highlights and low lights, so i no longer need the color set 0 of 0 people found this review helpful. Did you? |
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Love the redI love the shade, I would love it to be a bit more burgundy but it was really pretty. 2 of 2 people found this review helpful. Did you? |
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Great value for moneyI love that product arrives when I want it in the post. The package/ instructions are great. The color is great but makes me look pale.. this is more my problem than the product. I need to work out what to do. Grey coverage is good but my hair is quite dry since using it and I need to do hair masks more often 1 of 1 people found this review helpful. Did you? |
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Almost perfect.Wanted this formula to be a rich brown and it was however - my roots are lighter than the rest of my hair. Not sure if I should have left it on longer in the root area. 1 of 1 people found this review helpful. Did you? |
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Hot rootsI like the color, but my roots are much lighter than the rest. I dont much care for that. 0 of 0 people found this review helpful. Did you? |
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Custom hair colorNot bad! Thought it would he alot blonder but still like it. 0 of 0 people found this review helpful. Did you? |
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Lovely smelling product and good colour but fades very quicklyI have used this product several times now, and although the colour is lovely and smells great, it fades incredibly quickly. My roots start to show again in about 10 days and for the rest of the month I look like I have untidy hair. Fading in the rest of my hair shows quite reddish undertone which doesn't really go with the professional look I am trying to maintain. I am contemplating on cancelling my subscription as this is expensive and doesn't provide as good a cover as my previous supermarket brand did for a fraction of the price. Edit: After colour adjustment I have a lovely new shade, and also tried to highlight kit which is marvellous! I have a better result than I have ever had in a salon, for fraction of the time and money. 7 of 8 people found this review helpful. Did you? |
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Easy to do with great results!Easy, convenient and great hair color results; just a little pricey after the initial special no longer applies. 0 of 0 people found this review helpful. Did you? |
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FantasticTook to my hair well, not like shop bought dyes 0 of 0 people found this review helpful. Did you? |
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Not the sameI’ve been using the same color for about 1.5 years and have been very pleased with the results. The last order I received and applied in November seemed to wash out at the roots within a week. I have dark hair and a few grays that are noticeable at the top roots. Not sure why the color didn’t stick around this time around, as I applied the same as in the past. I just changed my order to arrive two weeks earlier, but don’t feel that’s any solution. 0 of 0 people found this review helpful. Did you? |
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Good coverage a little too darkI like how it covered my hair but I'd like it a shade lighter next time. 0 of 0 people found this review helpful. Did you? |
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Love it!This was awesone, I got the color I wanted. Easy to use instructions, and awesome coverage 0 of 0 people found this review helpful. Did you? |
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I finally look like me againI have always gotten compliments on my hair color. But when my color started fading with age and the grays started to take over it looked so drab. I tried getting my hair colored at salons but I never really thought it looked like me. eSalon fixed that. I have people ask me "is that your natural hair color?" and I can honestly say Yes. 0 of 0 people found this review helpful. Did you? |
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Not quite salon quality but...This color is great but after about 4 weeks, gets a little brassy (even though I use an ash tone). That’s about The time I need to retouch it again anyway. Every other color treatment, I go to a salon. The esalon product does a great job and adds shine. 0 of 0 people found this review helpful. Did you? |
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Great productIt is a great product but a bit too dark for me change shade lighter 0 of 0 people found this review helpful. Did you? |
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Great customer serviceLast shipment got lost in the hustle and bustle of Christmas deliveries called shipped out a second one receive that two days later. Finally got original shipment package was completely destroyed including stuff inside. Great customer service 0 of 0 people found this review helpful. Did you? |
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This is so much better than I imaginedI don't normally leave reviews online, but my custom hair color from esalon was so good I have to tell other people. My background is that I have had my hair colored in salons for at least 15 years but have recently moved to a very expensive country/city and was looking to save money on my hair care. Also, I should admit that I've been a bit unhappy with my hair color for at least a year or so. I find salons are all pretty much the same -- they all use the main manufacturers and so the colors are quite limited. I felt my hair looked flat and the stylist I had was not paying attention to the fact that my roots were so differently colored than my ends. It drove me crazy. I have now used the esalon color mixed for me once and I am so impressed. My hair looks and feels really lovely. It covered my gray really well, and the 'ends' color mixed for me really helped even things up. I am really pleased and happy. 0 of 0 people found this review helpful. Did you? |
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Hair colorHello. I would like to cancel my subscription and receive a refund for my most recent order. I'm not sure what has changed, but the last 3 times that I have used this product, there is a film left in my hair that takes several shampoos to remove. It's like there is an oil-slick in my hair. I have actually had to cancel arrangements because I colored my hair on the day of my plans, and my hair was so gross that I couldn't go out. I recommended this product to my daughter, and the same thing happened to her. Obviously, whatever change was made to the formula is not working. Please cancel my upcoming order and subscription. Thank you, Denise 0 of 1 people found this review helpful. Did you? |
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Life changingI've spend an absurd amount of money at salons attempting to get my naturally ash blonde hair to a natural looking deep shade of brown. It never fails to turn blackish near the ends and red at the roots. I recently gave up with salon service and made multiple attempts to color my own hair, which turned out better than a trip to the salon and way cheaper, but was still a disappointment. Last night I received my esalon custom color kit and dove right in. I am beyond thrilled with the results! It was easier than expected, didn't smell up the whole house with awful chemicals (my husband didn't even know I was coloring my hair), and the dye didn't even stain the skin around my hairline!! My hair is even toned from root to ends, shiny and the exact color I wanted. I'm a client for life now! 5 of 5 people found this review helpful. Did you? |
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Root touch upThis is a nice product to extend your monthly color . It's a great match in color, but application is a bit hard. The brush (the size of mascara) makes it difficult to apply evenly when you have thick hair. I find just touching up a small part is best. 0 of 0 people found this review helpful. Did you? |
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Nice colorNice color but some hair loss which was disappointing. Overall it’s working out well. 0 of 0 people found this review helpful. Did you? |
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Great color but...I really love the color but after about three weeks I could see the few grays at the front of my hair peeking through. I'll give it give it another shot to see how the next application holds up because other than that I have no complaints. 0 of 0 people found this review helpful. Did you? |
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Covers my greysI think the color is good and it covers my grey hair completely, the only reason why i will not give 5 stars is because i don't like the shampoo or conditioner. I don't think its of good quality. The conditioner leaves my hair feeling rough. After coloring my hair i would prefer to have something that leaves my hair feeling soft. 0 of 0 people found this review helpful. Did you? |
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Hair ColorI did not get total gray coverage even though I followed the tutorial on getting full coverage. 0 of 0 people found this review helpful. Did you? |
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Was about two shades two dark.I returned my last two shipments that you sent to me. They were almost two shades two dark. Would like my refund. Thank you, L Hise. 0 of 0 people found this review helpful. Did you? |
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perfect colorI wish the plastic development squeeze bottle wasn't so sturdy cuz it takes a lot of effort to get it all squeezed out of a throwaway bottle. The product and results are excellent without drying hair. 0 of 0 people found this review helpful. Did you? |
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Thank you for listeningI complained about my November shipment and your fixed it! Thank you so much for listening and correcting the formula. 0 of 0 people found this review helpful. Did you? |
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Love the color!I really do like the color however the gray coverage isn’t the greatest. There is a residue that is hard to wash but I have found if you follow directions along with an additional shampooing it does help remove the residue 0 of 0 people found this review helpful. Did you? |
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Definitely my colorNice match but now would like to do just a touch of lighter highlights. 0 of 0 people found this review helpful. Did you? |
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cancellingcancelling my auto ship 0 of 0 people found this review helpful. Did you? |
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HairIt’s good but could be a bit lighter tone. 0 of 0 people found this review helpful. Did you? |
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Loved the color but didn’t get 100 % gray coverageI really like the color selection we made for my hair and how it looks and also I am very impressed with the customer service at eSalon, however, I didn’t get 100% gray hair coverage, which is what I was really looking for and the reason I came to eSalon. When I told my colorist about the lack of gray coverage at my first application of the product, he immediately offered another kit with a modification at no additional cost. So I am please that they are trying to help me get the gray coverage I want and need. I won’t know until another 4 weeks when i try the modified product. I will make a post update when this happens to comment in the results. If I get the gray coverage I want I will continue with eSalon. 1 of 1 people found this review helpful. Did you? |
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Perfect match the very 1st timePeople have commented on my color but have no idea its not natural. 0 of 0 people found this review helpful. Did you? |
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ColoringStill tweaking the color a bit. Loving the coverage and the ability to do it myself. It’s on my time schedule and I am able to do it myself. 0 of 0 people found this review helpful. Did you? |
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Love ITColour is great, found it waxy and hard to get out though 0 of 0 people found this review helpful. Did you? |
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Great...but...Great color but do you have suggested products to reduce color fade? 0 of 0 people found this review helpful. Did you? |
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Good jobThe product reliability is impressive. The color is accurate and covers well. It may fade a little faster than salon color, but this is something that I am not sure I can judge accurately. 0 of 0 people found this review helpful. Did you? |
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Can't keep the violet in my hairI love the concept of doing hair color at home but this is my third round trying to get violet tones in my dark brown hair and it never shows. Hair is still the same color before I started esalon. 0 of 0 people found this review helpful. Did you? |
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THINKING OF HIGHLIGHTINGPls don’t send me yet another package because I’m thinking of adding highlights to my hair color .. but not sure about that and also I haven’t used yet the last package I received this December.. 0 of 0 people found this review helpful. Did you? |
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HighlightsI like this much better but maybe a bit more highlights 0 of 0 people found this review helpful. Did you? |
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PerfectionI wasn't happy with my first color but you listened and formulated a new color and I LOVE IT. 0 of 0 people found this review helpful. Did you? |
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Color is perfectWhile the color is perfect, it does not last very long. I have grey's that are showing after a week. It also makes my hair rough. 0 of 0 people found this review helpful. Did you? |
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Good color but not exactly what I wanted it.The color I got it was a good color. It was pretty easy to follow the instructions and for the whole application. My big problem was that I want a color to cover my white hair and this one didn’t do the job. I had White hair in different parts of my head not in my whole head but the ones I have are very visible and that’s why I tried this to cover those. There are still some white hair all over. I don’t think this color is strong enough to cover it in total. And I followed the instructions perfectly. Even in parts that I know I did it very good, I see white hair. I just wish I can have something strong enough to cover all. But I still recommend esalon products. Everything was so easy to do and follow. I had never color my hair by myself and I did it very good thanks to them. I gave them 4stars because of everything I already said and I still have hope they can help me to find what I’m looking for. 0 of 0 people found this review helpful. Did you? |
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LoveThe hair color was great, easy to use and covered my grey really well. The only thing is I want to go a little darker.....not much just a little next time I do my roots. 0 of 0 people found this review helpful. Did you? |
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Natural colorThis is the 2nd time l have tried esalon hair color l am very pleased with the result but you do need once rinsing the color off to put a lot of conditioner on because the hair is quite stiff after rinsing the color off. 0 of 0 people found this review helpful. Did you? |
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Very pleased!Had lots of comments about how shiny my hair is 0 of 0 people found this review helpful. Did you? |