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By submitting this form, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from eSalon at the cell number used when signing up. Consent is not a condition of purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. Msg and data rates may apply. View Terms & Privacy
So I wanted something that would colour my greys as the over counter products in the shops just wasn’t doing that. So I picked what I wanted, sent a photo and the colour got sent. Unfortunately the colour for the ends went all over the box. So I sent a picture of it and resent me another one. Customer service was great. My partner helped me to put the colour on my hair and I must say very happy with the results.
I think i was too’ scared’ so i only used hsf the color provided and took it off 5-7 minutes too early. So now only after a couple if weeks , my roots are starting to gray so moved the date to the 19th from the 26th If it wont damage my hair, i would like to get it the the 11th instead
The formula matches perfectly and the only reason it isn't five stars is that it is really difficult to color the back of my head as well as my hairdresser does!
I am very pleased with the overall color. I'm not sure that it will be ok for the next time. But we'll see.
I do think this feels very harsh and my hair has taken a lot of time to feel a little recovery from the damage.
I wish I could find a rinse that added a little color and then I would enjoy tinted gray hair. My complexion does not look good with my silvery (no color) hair so I am still coloring.
I love the color. The process is easy however, it is not covering all my gray by my part line.
I have tried to leave it on a bit longer, I have tried to make sure I get it saturated with the color.
It just seems to have a bit of trouble with my resistant gray.
Any ideas are appreciated.
ESalon worked well, although some hairs are still gray. I did recommend it to friends who are having issues with hair color due to in person salons being closed with the pandemic.
Noticed strong smell of peroxide. How many volume? Is it really 15%?
Hair around temple areas didn't take color well. I can still see grey hairs.
I have olive complexion - I wonder if a tint of red or gold will look better on this color.
What do you think?
Overall the product went on smoothly n looked great... unfortunately been three weeks n the white hairs are peeking through didn’t last as long as I had hoped.... product was okay
I liked the product. It was so easy to use and fail proof. Everything was labeled and clear, however the color was a little orange. I ordered ash blonde but it came out an orange tint. It wsnt super noticable with myhair being really blonde I just wished it were a little more blonde rather than orange under tone. Overall it died my hair and was very soft afterwards. I will order again I will just make sure I order a lighter blonde.
I liked the process and the experience. But it turned out a little darker than planned. I actually sent my formula with a picture of my hair color, hoping that would help. Overall, in this time of social distancing, I was very happy to have an option to order color. I knew I didnt want store brand color. So even though it turned out a little dark, the process was easy, and my hair feels great.
I am happy with the color choice I received from esalon. The only problem I have is my grey around my face not really take the color. Do I need to leave color on longer than what instruction said. Other than that I am very happy with the color I got. Thank you
I really like the personalised element of the products, and it’s nice to receive emails from the person making your colour for you. It’s reassuring to know that someone truly cares about getting things just right.
The only thing that I’d say is that it’s not easy to change the order type from an all over colour to a different colour product, such as a highlighting set, for instance. The site is, generally speaking, user friendly, but there are a few issues with finding the feature you want easily.
I also think the introductory cost is great, but the fact that it then doubles (as a minimum) from the next order onwards is a little bit difficult to justify. I’m still considering whether I’ll allow my next order to ship or whether I’ll skip/cancel.
The shampoo and conditioner that come with the set is amazing - I love how nice my hair feels and smells after using them!
I had my last salon color on 2/29/2020 & my roots are White! I filled out the eSalon form & sent a photo. The stylist, Freddie, did dark brown for roots & comb through the ends. I did leave on 30 minutes, not 20 as when I did the skin test, it was a bit light. Wish I could submit a before & after photo. I have my reorder set up. With the Covid 19 stay home in force, CA salons might be closed till Aug. I wont be going every 4 weeks again. Thanks from a happy over 65 customer!
I have been highlighting, coloring, bayalaging, you name it, to my hair for the past 30 years all in the attempts to turn my dirty blonde into a real blonde. This has always been done by someone else, typically in a salon, and by a family friend in my early 20's. Over the past several years I have not been able to achieve the same blonde as in my 30's. I still don't know the reason for this: change of colorists, changes in my hair, who knows. What I do know is that I've been a bit underwhelmed by the salon lately, and with Covid, I thought now was the perfect time to try it myself. What is the worst that can happen? Sure, I can turn my hair orange, but only my husband and kids see me right now! So I took the plunge. Wow. I am so happy. I really never had doubts about the quality of the product, but rather I had doubts about my own ability to execute. However, with all the instructions, how-to videos, etc, I made it happen! It was a 2 step-process for me: Last night I colored my roots with The Medium blond color customized for me. Overall it was a bit darker than I expected and wanted, but it really looked nice and very natural. Then this morning I added the Light Kit. I have dimension now! It looks just as good as when I go to the salon now. Possibly even better. I am ecstatic. It is still not the same blonde as I had in my 30's but considering I accomplished this all by myself at home and it looks great and natural, I could not be more pleased!
The product and directions were all great and easy to follow! And I loved that it didn’t make my head feel itchy like it always does even after going to the salon. The only negative thing is that it has faded. I dyed my hair 3 weeks ago and it has already faded. I’m thinking it probably should have been left on longer. Otherwise it seems to be a great product!
I have always gone to a salon to have color put on my "white" roots. I'm 70 years old and with the Corona Virus I had no choice but to dive in. After reading all the reviews on Facebook and the eSalon site, I ordered my color...I was hoping it was correct. Hard to match on a computer screen. I consulted my own hairdresser trying to get the correct color match but found she was very negative that I was considering a boxed color. She felt I would ruin my hair and the result could be not what I wanted. I'm in NY and have no idea when we'll be even somewhat back to normal or a salon will open. I had to do it. Powder and root spray were not my answer after 7 weeks. I usually go every 3-4 weeks for color. My hubby helped me with the back of my short hair. I have to say I was very pleased with the result. We did a good job with the help of eSalon and the ease of use of their product. They took me step-by-step and the video's helped. My only disappointment was that it didn't cover all the grays even with my knowing and advising eSalon that my hair is difficult to color as the gray doesn't want to absorb color. I'll consult with my eSalon colorist, Celine, before I reorder. Maybe she will have a suggestion for my next order. My hair didn't come out red or green so I feel we accomplished our first time to color very well.
The pros are; the color went on great, no lines or blotchy spots and had a nice shine after. The cons are; it left my light ash hair pretty brassy. They were very quick to help try to correct it ,but it still remains more brassy then I prefer.
I am not sure if around my hairline didn’t cover well due to the color stain applied or not. I was disappointed to still have gray around my hairline/ forehead area. Going to try skipping the color stain next time.
I really liked the color I received from your product. It matched my color from my hair dresser. I had not colored my own hair for a very long time. The instructions were very good and I had no problem. However I am finding that the color is fading after three weeks. It might be my fault since I didn’t leave color on my ends long because I was afraid my hair would be too dark . I was wrong color was great and next time I will leave it on the 1-2 minutes. I was very pleased with this product!
Received my product today and although I loved the packaging I had a problem with the root colour, it turned out a mousey brown colour ( the combo was brown, red and violet like I said the root colour is no where near the colour I expected and required and I thought that may happen cause my roots are hard to cover, I want to send you a pic so you can see for yourself. If we could fix it somehow I would def buy this product again
I really was looking for a way to go from very dull highlights to a more natural brunette. Overall, I would say I'm very impressed! I had just enough to cover my very thick, long hair with 2 bottles- although I wish there would have been a bit more product. The only thing I don't understand is why the roots were sent with a lighter color than the ends?
I think I needed to leave it on the roots longer than 15 minutes. I still have a few gray places...top of my head and sides by my ears. I will call and speak with someone about that.
The product is pretty amazing and really gives a beautiful final result on your hair. However I had developed a type of allergic reaction right after using this product. My scalp is red and itchy. I am sorry but I cannot order again.
This was my first try and my husband did the application. We had fun doing it!! The color was a great match, the instructions were excellent, and the initial results were amazing. I have noticed after the first week that the color is fading over the gray. Next time we’ll put it on a little heavier and see if it holds up better.
Great color match and relatively easy to do for a first time (I'm over 50!).I wish that it had covered my grays a little better, but I'm hoping that will improve as esalon continues to get to know my needs.
As soon as I ordered my color I regretted it. I was so nervous it wasn’t going to look right and I would end up spending hundreds of dollars to reverse it. BUT - wow...the color formulation was PERFECT for me. This is the color I always try to achieve in the salon but it never comes out exactly how I like it. I went from $185 plus tax for roots and gloss to $12 my first go.
I did receive the ends color as a promotional gift for my first order but did not choose to use it. I have had balayage done before and I prefer a semi permanent gloss. What was sent was permanent and I didn’t want to make it impossible to highlight again if I do choose to.
Covered all my greys!! This is day 2 and I have yet to wash my hair so I don’t know how long it will last but so far I love.
I am so pleased and will continue using.
Your team provided me with a customized formula that was very nice. As most are aware, my hairdresser is closed due to Covid 19 so I had to find another solution. I had heard of eSalon on various tv shows. My stlist uses a "cream" tube color because of my abundance of white/gray hair especially around the front and top of my head. The coverage was good the first week or 2 but seems to be fading which is understandable with a liquid color. I did allow it to develop 45 mins before bring through my ends. If there is any way you can give me a little more coverage, I appreciate it. Thank you for your wonderful service!
The color was a great match and all of the products were of fantastic quality. I would have given 5 stars if the color had a little more quantity. Otherwise great!
I was worried but I was impressed with the kit I bought and the instructions supplied. Only down side was I didn't realise the timer had a tiny on/off switch on the back, and it wasn't mentioned in the instructions. Tiny panic but I had my phone and used it. Then, on inspecting more calmly, I found it but nothing was in the instructions about that. However, in all other aspects of the instructions, it was spot on. I did feel my hair was a bit dryer than I would have expected when i'd finished drying it. However, in fairness, it desperately needs a cut now and thats not about to happen anytime soon!
product instructions very good , packaging perfect product okay nice consistent color did ask for light blonde end result was medium blond ( virgin hair ) meaning no colour or bleaching for the last 5 years . Definitely good for home users but needs improvement as i ask for different colour
The first time i got my color i did the test for my color and I left photo showing that the color sis not work. Then I asked if I can put it in all my hair instead of only the root and nobody had asnwer me yet But then they answer me and They adjust my color they send me my mee color amd I try it and it look great. Thank you
the process was very easy in terms of color application, however, despite the fact that i kept the product in 50 min (to cover grays), my color came out with significant brassy undertone. i dont like that at all, so im wondering how to fix it or how to adjust the color when i order the product again?
The colour was easy to apply following the clearly set out instructions but overall the colour is perfect and had plenty of dye.
My roots did come out a little brassier than I wanted though and I found the chemical smell slightly too powerful so don’t forget to open windows!
Otherwise my hair is the colour I wanted and is even all over 🙂
I have long dark hair with enough gray that when my roots come in I look like I have strands of Christmas tinsel growing in. And I have been finding grays in my hair since I was 12. I’m in my late thirties and I just don’t want to embrace them any time soon. My history with my stylists have often left me disappointed. I’d either love my overall hair colour but the grays still shone through. Or else I would get the coverage but be left with a colour that I was not excited about. Not to mention the time and expense of going to a salon (I’m a mom now) had me booking appointments for special occasions and not just to allow myself to look and feel my best whenever I wanted. My first “trial” order from esalon was ordered on a whim. From the second I ordered, sent in a picture and got a phone call suggesting the colour might be too dark, I was definitely excited to receive the kit. When it finally came, I was in love with the presentation, instructions, and care that was delivered to me. I loved the colour my esalon stylist suggested, the gray coverage, the convenience and the customer service I’d received. And I immediately signed up for autoship for future kits. The girls I work with have all asked for the website and even the guys notice when I come into work on a Monday and say my “hair looks different today”. Sooo thank you...I am one grateful mama.
I just cannot rock grey roots; call me vain if you will. Without the ability to go to a stylist I decided to try ESalon, though my only expectation was to cover my gray and brighten my color. The problem was that my shoulder length hair has gotten very light blonde, while a good 3-4 inches from root is a slightly darker, though still light blonde.
I sent in a picture of my hair color, purchased a color kit and then, unsure of my selection, spoke with a specialist. Best decision as she pointed out that in order to darken the length of my hair, I would need a full color correction, so we opted to go with matching existing color, making sure that I had a cool-toned blonde.
The package came, husband was handy and thanks to quarantine, there wasn’t much else on the calendar other than sudden home hair appointment. I read directions, had my husband do the very back, and 30 minutes later, it washed the color out. It was time for the blow dry test; you know - wet vs. dry hair can look dramatically different. By the time I finished drying my hair, I was blown away by how gorgeous the color looked: shiny, healthy with a very natural look without that flat look box coloring gives while my gray is completely covered.
It has been a month and a new order of the same color is coming along with a highlight kit. I’m a complete convert. I can color my hair at my convenience in my home at a fraction of the salon cost, I love my stylist, and will continue to support her business, but I’ll be able to spend far less.
Although this is darker than I would like it has completely covered my grays. The buy in the store color never completely covered my grays before. Super easy to use too!
I am thrilled by this whole process. The kit which arrived was so well put together and professional - it really gave me confidence in the product. The instructions were clear and the kit gives you everything you could possibly need (though an extra pair of gloves would've been so useful for the shower!). The only problem was - ME!! Turns out I am not very good at sectioning my hair so I wound up with a bit of a bird's nest on top of my head as I tried to separate the root sections I'd already done with the lengths of my hair which I was trying to keep out of the way... ended up with a bit of patchiness and uneven colour but nothing you would really notice at a casual glance. Next time I might try applying it right from the bottle, rather than with a bowl and brush. Feels like it might be easier. Kudos to eSalon and my colorist, though -great for a first time experience at home!
Color is beautiful, website and ordering experience- horrible.
POSTED BY:
Jessica C.
May 2, 2020
One star for the website (tries to force you into scheduled shipments over and over, constantly offers unwanted products, not user friendly, had to contact customer support for assistance with changes that needed to be made). Five stars for product- color was exactly what I wanted. Please fix online experience because the product is great.
Jess
Only reason I dropped the rating is because it’s too much just for roots. I have used before and kept it to use later only find it burst out causing stains on the bathroom. So this time I used the left over for my full head. Not what I asked for but didn’t want to waste it
My previous do it yourself color projects were always a disaster. Not so with Esalons! The color is absolutely perfect! It took a little while to get the color delivered most likely because of the pandemic. But it was worth the wait!
With the exception of the slight red tint at my roots I love the color. I did it by myself and it was easier than I thought it would be. Instructions made it super simple. Will consult on the next order about adjusting the red tint out!
I have to admit I was sceptical. Based on my cousins suggestion (who's hair is almost the same color as mine) I ordered your product. It turned out just a little darker than I usually wear but it will lighten in the sun. Your mixologist are amazing that they can get this close to my natural color by just a photo. My 1 complaint would be that I barely had enough product to complete my hair. I have long very thick hair and apparently would need to order 2 sets in the future.
Overall I have been very pleased with my orders. However the last order did not have the same amount of product I had received before, which I can break up into 2 uses, and the cost was increased. from a little over $20. to $27.+ I would like some pink added to the red composition if possible as it holds my color longer. Can you check in with me before you ship my next order?
Thanks.
Leslie Price
I usually have my root touch up every 4 weeks with my colorist and have been in isolation for 7 weeks now. Needed to cover the grays. Color came out as expected. The only complaint I have is that the colorist emailed me and expressed that the color was darker then my current color. I responded to the message explaining that my regular colorist gave me specific instructions on color and to keep what I ordered. No one ever responded to my message and it was shipped out a few days later without acknowledging my email. Shipping took much longer then what they quoted but I expected that from quarantine.
I think it's a really useful set and super easy to use.
My only negative is that my roots have come out too dark and too brown for the colour through the lengths. Waaaaay darker brown that I have ever been. If that could be tweaked I'd use it again (and I have had my hair coloured only at salons for approx 15 years)
I followed the instructions and left the color on my roots for 30 minutes but my roots are slightly lighter than the rest of my hair. Maybe leave on longer?
The medium Ash Blonde was a little too dark and had way too much red in it. I wanted enough toner included so my results were more ashier than red or golden.
This was my first purchase through Esalon. The product is good and easy to use instructions but the overall colour finish is lighter than a dark brown with mahogany red. The end colour is redder than I thought the finish would be.
Easy to use, great color, have problem covering very resistant greys, but it's the only complaint.
I do like the sticker to hold up instructions, that is a help.
i liked the production and every thing that came with it i just didn't like the color i wanted a more rich violet red and it had brown in it so.... packing was great got here fast just didnt like the color at all...
It seems that gray was not covered as I would like. It may be that I didn't put enough in certain spots but I pretty much put a lot on....so ?? Color was great....perfect!!
The color created for my root touch up blended perfectly with my previous color and highlights. However, the shampoo and conditioner provided left a nasty film on my hair. I will continue to purchase the root color but I’m just going to toss the shampoo and conditioner packets and use my own.
the instructions were easy to follow and almost everything was included in the kit. I have two complaints. I paid for a cape that didn't come. The second is that the instructions advise you to clip your hair in four sections. I feel that clips should be included in the kit. Otherwise it was a pleasure to use -- and in my entire life, I've only colored my hair twice!
I have yet been able to use my new colour as I had shingles over Christmas and still have a slightly sore area above my left eye. It should clear in a week or so, then I will be able to get stuck in!!
I don't have a reference if this is more expensive than any store bought product? Since, I am using this during Quarantine. We'll see how things go for my next application if I need to continue with the product? Or go back to the salon? I love my hair stylist and would prefer her over my doing this myself. Plus, I love her formulation and product. Yet, what eSalon gave me is close to it and I'm so happy to have it! Just seems expensive? But, then again I have no reference for products? I think $22 is a lot just for root application. Then, you have to also buy the root refresher. My gray didn't fully cover? But, where it did cover, I believe I put the application on much thicker. So, next time I
ll make it much thicker! I look forward to doing this once more to see if the thickness of application will cover the gray. I found eSalon when I was looking for a color that I could use for a self -tape audition. It did deliver well for that purpose. Now, I can see the fades of gray as my red fades more so. Which is disappointing. However, like I said, I believe applying it much thicker will change that factor I hope....
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