Be the first to know about sales and product launches.
Plus get insider tips to make the most out of your purchases.
Unsubscribe at any time.
Enter your email address:
1 of 2
Got it!
Would you also like to receive texts?
Enter your mobile phone number:
By submitting this form, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from eSalon at the cell number used when signing up. Consent is not a condition of purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. Msg and data rates may apply. View Terms & Privacy
Customizing my color to be delivered to my door each month is joyfully convenient. The color is true and it stays on my gray roots until they grow out. Which is a lot more than I can say for other products off the shelf. I appreciate the customer service of emailing me each month to let me know the product is on its way, and asking if I want to make any changes. I rated this product three stars for 2 reasons (and I am sorry I had to) 1) the price could be lower 2) no matter how much time i spend rinsing out the color or using all of the provided shampoo/conditioner, my hair is greasy and clumped together afterward (I have tried this for 3 months). I cannot get the gross feeling out of my hair until I heavily shampoo it again 24 hrs later. So FYI the 1st day your hairstyle will be a tight braid or ponytail. But I will conclude in saying, if you want to cover any gray hair this product lasts.
Lisa - We’re sorry that your hair felt stiff after your color application. Per our Satisfaction Guarantee, we would love to send you a complimentary order. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for.
POSTED BY:
MJPVLD
July 31, 2016
BE CAREFUL- Auto delivery
POSTED BY:
MJPVLD
July 31, 2016
PLEASE UNSUBSCRIBE ME FROM THIS PRODUCT-
BE CAREFUL! They rope you in and then auto ship without notice. Before you know it you are sitting on two bottles of color in which the 2nd bottle is about three times as much as "THE GIFT" of $9....
More than I need and now more than I want...
Maggie - We are sorry for any confusion our services may have caused you. Whenever you place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. This just explains that you can pause, modify or turn off the service at any time through your account or by giving us a call. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience.
POSTED BY:
Jennifer A.
July 28, 2016
Didn't cover my grey/white roots
POSTED BY:
Jennifer A.
July 28, 2016
My color was to be a light auburn, my white new growth (roots) came out pink. I left the color on for the reccomeded amout of time. I'm not new at coloring my hair, I've been doing it for about 30 yrs now. Frankly, I got better results from the open market of Schwarzkopf.
Jennifer - We apologize that you were disappointed by the gray coverage of your hair color order. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience.
POSTED BY:
AACS
July 11, 2016
Color was dark and dab and colored scalp and skin flaked .
POSTED BY:
AACS
July 11, 2016
Was now impressed. I had a local hairdresser do it to the T. She was 8 pressed with supplies offered but not the end result.
AACS - We apologize that you were unhappy with your results. A dry flaky scalp is a skin condition, which cannot be caused by coloring, but coloring can irritate it. We recommend you consult with a dermatologist for diagnosis and treatment. Since we cannot offer a free reformulation for a shinier and lighter color, we have issued a refund, which we hope you accept with our apologies.
POSTED BY:
Regina M.
July 10, 2016
Color
POSTED BY:
Regina M.
July 10, 2016
I really have enjoyed how soft and shiny my hair has been since using your product.Its like I have put a chemical in my natural hair that causes the curl pattern to really come out .The only issue I have is with me having had bleached my hair previously and I shampoo my hair every day, the color has changed. How often can I color without any damage?last application was June 13th.
Regina - We're so glad to hear you've enjoyed your coloring experience. Since you bleach your hair and you have short hair, we recommend coloring your hair after each time you get your haircut, or every 4-6 weeks to prevent fading. We hope this information is helpful!
POSTED BY:
Gwen K.
June 30, 2016
Color not correct
POSTED BY:
Gwen K.
June 30, 2016
This is a great product and concept! The products are of good quality, leaving my hair in excellent condition. The auto-ship program is very convenient. My only complaint is that I've tried 2 different color formulas and have not been satisfied with either.
Gwen - While we're happy that you're enjoying the convenience of our service, we apologize that you are unhappy with your color results. Since you were disappointed, we see your account was credited with one complimentary hair color order for an adjusted shade, per our Satisfaction Guarantee. We hope to hear your feedback on this reformulation soon.
POSTED BY:
Lisa G.
June 14, 2016
Not satisfied
POSTED BY:
Lisa G.
June 14, 2016
It lasted just like over the counter one, my grays hair showed within a few weeks. The color was ok
Lisa - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience.
POSTED BY:
Pamela Y.
June 13, 2016
User Beware
POSTED BY:
Pamela Y.
June 13, 2016
I'm confident that eSalon works well for most people. Otherwise, they would not be in business. However, my hair was growing out. I had 2-inches of white gray at the root and dark ash blonde on the ends. I advised the color consultant that wanted to go lighter and even sent pics of my hair when it was professionally colored at a salon. I was advised to use Color Oops to remove all color. The end result was rather orange. The colorist advised "not to worry" - I even asked if I should use Color Oops again and I was advise "no, that's not necessary." After coloring my hair, the roots are light blond and the ends are dark dark blonde with a nice brassy touch. It is very interesting to note that I contact Madison Reed first about their color and was told quite bluntly that they would not sell me product because I need to see a professional colorist locally to obtain the correct coloration and healthy look I needed. eSalon took the same information that I provided Madison Reed and said their produce could achieve the desire results. I advise eSalon that in the future, they should be ore like Madison Reed and deny selling the color to a customer when they know it will not turn out well. I should have listened to Madison Reed and stopped there. Now I have to go to a local salon and have to color stripped and recolored. I could have saved myself time and money if I had not used eSalon. Live and learn.
Pamela - We're sorry that your color did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. It also looks like you have spoken to one of our colorists and have been able to review your color together. We look forward to crafting your reformulation.
POSTED BY:
Marlena B.
June 11, 2016
None lasting color
POSTED BY:
Marlena B.
June 11, 2016
The color washed out fast. Was not any. Better then the hair dye sold at the store.
Marlena - We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs.
POSTED BY:
Jean C
June 8, 2016
custom hair color
POSTED BY:
Jean C
June 8, 2016
when I first start using your hair color, it lasted 4 weeks.
my gray hair is now showing within two weeks of coloring.
I extended my shipping date with eSalon, in order to find other product that will keep my color stay longer.
Ena - We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs.
POSTED BY:
Katherine L.
June 1, 2016
Colors gray about the same as Loreal
POSTED BY:
Katherine L.
June 1, 2016
I was excited to give this color treatment a try, I am 51 and a brunette, I have been coloring my hair for years with Loreal and occasionally other brands. Perfect 10 (which I leave on my hair longer than 10 minutes, about 20) seems to be the best for me for all over color. I also do root touch up (Clairol) in between sometimes. I tried this brand and listed the stubborn gray as my main factor in the description process, I followed the directions perfectly (did not leave on longer, since they new the issue) the color did not cover my gray and I had to do a root touch up immediately following this brand. Did not work for me, hope it works for others. Best suggestion is if you are going to give it a try, and you are coloring because of gray roots, leave it on longer as you would a store brand. Good luck to you, it was not for me.
Katherine- Thank you for contacting us and sharing your feedback. We apologize that your initial hair color did not provide the coverage you were looking for. We see that your Colorist has addressed your concerns and adjusted your order based on your feedback. We hope that this reformulated color provided the results you were expecting!
POSTED BY:
Mary Jo R.
May 13, 2016
Red Brown
POSTED BY:
Mary Jo R.
May 13, 2016
This color is highlighting golden highlights again. I'm looking for a red brown color - I want a more auburn highlight.
Mary Jo - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
POSTED BY:
Samantha C.
May 9, 2016
2.5 stars. Love the color hate the way my hair feels
POSTED BY:
Samantha C.
May 9, 2016
Let me just say I love this color. It is everything I've ever wanted. With that said... the 1st time I used it, my color felt Nasty greasy and weighed down. I spoke to a customer representative and they said, oh you just didn't rinse good enough. Okay, I rinsed same as always but maybe this requires more. So, I just did my hair again yesterday following step by step. I rinsed my hair for 20 min scrubbing and squeezing till every last drip of color was gone than I shampooed with shampoo provided. I could see oils at base of my shower. My hair is still nasty. I grab baby shampoo and shampoo again.... still nasty... I grab more baby shampoo and my personal shampoo and shampoo again. STILL NASTY! I rinsed rinsed and rinsed some more, STILL NASTY!!! Today at work, my hair is in a pony tail bc it looks and feels like I soaked it in a bottle of oil. Love the color, hate the rest! I just cancelled my reorder from now on. The only product that ever did this to my hair was the loreal mouse reusable dye. Ill stick to my Clairol from now on. It's not ever the exact color I want, but it's cheaper and doesn't leave me looking like a grease monkey :-(
Samantha - We’re sorry that the color left your hair feeling gummy. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs.
POSTED BY:
Gary L.
May 8, 2016
Not satisfied with orange-ish results
POSTED BY:
Gary L.
May 8, 2016
After my 2nd use, my hair has a reddish-orange tint. I'm discontinuing use.
Thank you.
Gary- We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience.
POSTED BY:
Kyrinn W.
May 7, 2016
Way too light
POSTED BY:
Kyrinn W.
May 7, 2016
I have dark brown hair and this made my roots look like a copper penny...not so hot compared to the rest of my hair.
Tracy - We’re sorry that your hair color came out uneven. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
POSTED BY:
L P.
May 6, 2016
my hair came out looking like a copper penny
POSTED BY:
L P.
May 6, 2016
the product is a very good product - hides all the greys and was easy to apply. the odor was sooo intense, not good for people with liver problems to breathe in all the fumes. really don't know what chemical it was thou. the colorist changed my color and I spent my weekend washing my hair over and over again just to tone down the red copper penny color. Plus the roots are so much darker than the rest of my hair. It definitely looks like a bad home dye job. I had asked for brown with highlights but now I have pale pink blond with reddish copper dark roots!!
L - We’re sorry that your hair color came out uneven and brighter than you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation formulated to even out and tone down your color. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation.
POSTED BY:
Mary L.
May 6, 2016
Packaging and color coverage
POSTED BY:
Mary L.
May 6, 2016
I have very gray hair so coverage is important. I'm not sure if the color I selected is too light or my hair isn't taking up the color. I'm going to go with a darker shade to see if I get the coverage I want. I like the packaging with everything coming together.
Mary - We’re sorry that you were unhappy with the gray coverage. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
POSTED BY:
Laurie H.
April 29, 2016
not sure what happened this time
POSTED BY:
Laurie H.
April 29, 2016
Not sure what happened this time but my hair felt like it was coated with somethigs waxy or oily. I washed my hair and it would not come out. I dried my hair and it was greasy and weighted down. I had to re-wash three times.
My previous colorings have been great. Love the color and product. Love the shampoo and conditioner. Not sure if something was faulty in this batch.
Laurie - We’re sorry that you were unsatisfied with your recent color order and felt it left your hair feeling oily or waxy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you in the future.
POSTED BY:
Milagros B.
April 26, 2016
Did not cover my grays at all
POSTED BY:
Milagros B.
April 26, 2016
In a good note I didn't get an allergic reaction..
Milagros - We’re sorry that you were unhappy with your color results. Since the gray coverage did not turn out as you expected, a member of our Color + Care Team has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience.
POSTED BY:
Kathy T.
April 19, 2016
Turned my hair red
POSTED BY:
Kathy T.
April 19, 2016
This is my second time to use E Salon products. My first time was a good experience but I needed more gray coverage. The next kit was sent and it said "Dark Blonde" which is what I wanted. I used it without hesitation and it turned my hair almost RED! How does one get red from Ash, Dark blonde and neutral colors? I like the first formula much better
Kathy - We're sorry that your color turned out with unexpected and unwanted red tones. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to creating your custom reformulation based on your feedback.
Marie-Helene - We apologize that you were disappointed with the results of your last hair color order. We have reviewed your account and see that a member of our Color + Care Team has received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience.
POSTED BY:
Lairen C.
March 29, 2016
My mistake
POSTED BY:
Lairen C.
March 29, 2016
Hi,
I asked to have more copper put in it and it pulled some orange undertones. Next time I would like to go back to what I had before. More of a richer dark brown with some dark copper highlights. :)
Thanks, Lauren
Lauren - We have received your request to return to your previous formulation. Your colorist will review your comments before your next order ships. If they have any questions, they will reach out to you directly. We look forward to crafting your custom reformulation.
POSTED BY:
Chavez S.
March 28, 2016
Be careful
POSTED BY:
Chavez S.
March 28, 2016
I normally don't write reviews at all but I am this time. I received my kit from esalon in about 7 days. Everything was neatly packaged and instructions were easy to follow. I feel the cost of what you receive is well worth it. I never received outreach from their representatives personally, only by email with shipping updates, etc. when I received my product I was so excited to correct my hair color. I followed the instructions to a tee and after washing and drying my hair discovered my hair has a green tint all over. This is not the light blonde color I wanted. Now a lot of things could have created this color from previous dyes that were on my hair. I'm going to a professional tomorrow to fix my hair. Just be careful if you have other dyes in your hair. You may end up with an odd color as I did.
Suzanne- Thank you for taking the time to share your feedback with us. We apologize that your hair color was not 100% satisfactory. A member of our Color + Care Team has reached out to you regarding this matter to discuss your hair color needs and satisfaction guarantee policy. Again, we are sorry to hear that you are still experiencing a green tint to your hair.
POSTED BY:
Tiffanie T.
March 26, 2016
Requested Ash Recieved Golden
POSTED BY:
Tiffanie T.
March 26, 2016
I was very specific when speaking to an esalon stylist that my hair is ashy blonde, and I did not want to wind up with any gold to my color. My hair is now gold, and I look ridiculous.
Packaging and convenience of the product are great. Too bad you couldn't actually customize my color.
Tiffanie - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that you reached out to us with your feedback and, per our Satisfaction Guarantee, we refunded you for your color. Again, we apologize that you were dissatisfied with your experience.
POSTED BY:
Amy L.
March 23, 2016
Nice color, but not a color for me
POSTED BY:
Amy L.
March 23, 2016
I went from a light brown to what I thought would be a golden blonde color. When I did my hair, it was darker than before I colored it. I like the blonder color, so I hope my next one is the shade I like. Other than that, it leaves my hair feeling good, not burnt like other companies products. I also like the smell of the sealer shampoo and conditioner.
Amy- Thanks you for sharing your thoughts with us. We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We hope that you choose to order your next Custom Blended Hair Color with us.
Marie - We apologize that your color results did not turn out with a purple tint. Since you indicated that you were unhappy with your color results, a representative has refunded you for your most recent color, per our Satisfaction Guarantee. Again, we're truly sorry that you were dissatisfied with your results.
POSTED BY:
Heather B.
March 17, 2016
Not bright or true enough
POSTED BY:
Heather B.
March 17, 2016
Nice coverage, I just can't hit the mark! I want a true copper color am I reaching for the stars here?
Heather - We apologize that you are unsatisfied with your color results. Since the color was not as bright or true as you expected, one of our representatives has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we're sorry that you were unhappy with your experience and hope that we can help you with this matter.
POSTED BY:
Jessica N.
March 14, 2016
good presentation
POSTED BY:
Jessica N.
March 14, 2016
Enjoyed the cute box presentation & easy to understand & use instructions. The product washed out quicker than my old product & didn't hold on to my grays :( coloring is a lot of work for it to just wash out!
Jessica - We're sorry that your color results faded faster than you were expecting and did not provide the coverage you were looking for. Since you were dissatisfied with your results, a member of our Color + Care Team has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs.
POSTED BY:
LAURA S.
March 16, 2025
Darker color
POSTED BY:
LAURA S.
March 16, 2025
I reviewed in my previous order that I found my hair was turning more on the reddish side and requested a touch darker, removing the reddish tint. The colorist was spot on with my last shipment. Thank You!!!
I love my color and the application is very easy! The instructions are straightforward, and the set comes with gloves, skin guard so you don't stain your face, and stain remover in case you spill on a surface.
I'm just docking a star because I don't feel like there's enough of the "Ends" dye-- you get the same amount of Ends as you get for Roots which is kind of silly because you're obviously going to need more dye for the length of your hair versus the roots. So I really have to ration the Ends bottle when applying it.
So I have never been a fan of going to the hairdressers because I have social anxiety. I have always cut and coloured my own hair at home but I have always used box hair dyes.
I have naturally curly hair and I have made so much effort to enhance my curls and take care of my hair over the past few years. However box hair dyes would always leave my hair feeling dry, and my curl pattern would be damaged from them.
Since switching to Esalon colours my hair is super soft all the time, it does not feel damaged at all after dying. My curls are the best they have ever been and my hair has literally had a glow up. I am so happy with the product. The colour is beautiful, no damage and leaves the hair looking blended, natural, soft and shiny. I will be keeping my subscription for a long time.
I did not think it would be that good but it really is. When I normally colour my hair from a box one in the store its always too dark and then after about two weeks I like it but then a week after the greys are showing! This colour is really beautiful and I really did not believe it would be so nice. Thank you
I am on my 8th or 9th time doing this at home. My hairstylist of 25 years decided to retire so I was left with figuring out what to do. The first time took some getting used to but now I feel like a pro. Except I do have issues getting all the roots in the back of my head covered! LOL
My natural hair colour used to be auburn, gold and light brown with bits of dark brown. eSalon has managed to get my hair back to looking natural. Gold shiny highlights and a range of colours and looks natural. Other brands just left my hair too dark, block of one colour.. no highlights or shine.
I was hesitant at first, but was tired if spending $100+ for highlights and lowlights and still not great coverage for gray. First time I wasn’t sure how well I would apply. Did an adequate job but will have to tweak. The color was spot on. Very happy
Very easy colour to apply and rinses easily. It has nice undertones, only thing is it’s starting to wash out a bit quicker than i’d like, but that could be from me having previously bleached hair. other than that it’s amazing my new favourite hair dye
After having my hair done at the hairdressers and spending a lot of money a couple of months ago (my natural colour with blonde foliage throughout) I was really unhappy with the outcome and just wanted to return completely to my natural colour. I bought a drugstore hair dye which turned my hair a light coppery red, not what I had in mind! Anyway, I bought from esalon and I honestly couldn’t be happier with the results. I don’t think the colour is far off my natural colour and it’s so beautiful and shiny! It’s so lovely to feel like myself again - I’d highly recommend this service
A couple years ago I switched from eSalon to Madison Reed. Every 3-4 months I go to the salon to color and balayage my dark brown/ombre hair, but I need to touch up my 25% grey roots in-between visits. I didn't feel like eSalon was covering my greys enough and I absolutely don't like permanent at home colors as they tend to bring out red in my hair and mess up future salon color. After Madison Reed changed their root touch up to a permanent color, I decided to come back to eSalon for another try and am SO GLAD I did. Their new Dark Brown Ash Pearl, demi-permanent with level 10 developer covered my grey 100%, provided shine, kept my hair healthy, and didn't bring out any red! Love it!!! Now if only I could get the exact same thing in smaller sizes for just root touch ups that would be great- I end up throwing a lot of product out.
Great color! CLOSEST EVER to my natural unique color of yesteryear!
POSTED BY:
Janelle B.
June 19, 2024
I am 63 years old & lost my uniquely amazing hair color just weeks after giving birth at age 31. I had separate metallic copper red & bright golden blonde hair mixed together that literally shone in sunlight - & I'd been told by stylists that I had enough thick, wavy hair for 3 women. How blessed I was! So, it was a difficult loss for me. I know I can never reproduce my color completely, as that would require dying each of my blonde hairs & red hairs separately by their difference in textures, but the closest I could find in an all-over hair dye has been increasingly harder to find - strawberry blonde. However, now, thanks to eSalon, I've achieved the CLOSEST I've EVER seen to my natural colors, after 20 + years of trying! Thanks to working with my colorist at eSalon, she kept adjusting my color (without charging me!) until it came out right - a bright, coppery gold that brings out my naturally red-haired person's rosy fair complexion & that helps me feel & look younger. Thanks so much, eSalon! I'm a fan for life!
I will preface by saying, I hate going to the salon. After my the stylist at my salon left and COVID happened, I decided to start cutting my hair myself. It worked out well because I have a very easy haircut. Recently I noticed my red hair was fading with my age and I also saw a few white hairs. Again, because I hate going to the salon, I tried a box dye from CVS. It was okay but faded pretty fast (after a few weeks). I came across eSalon by doing some internet research and decided to give them a try. I'm so glad I did! I filled out the questions, uploaded a picture of what my hair currently looked like and another picture of the color I wanted it to be. Less than a week later I received my custom color and supplies in the mail. I was a bit nervous but the color turned out EXACTLY like I wanted. I signed up for the auto-shipments every 6 weeks. I'm not sure yet if that will be too often or not often enough but we will see. I can always change the frequency of the shipments later.
Thank you eSalon!
I'm very satisfied with the color the Grey's mostly covered but they are blonde looking which isn't bad but not what I was going for. But over all its better than grey..
Prior to using Esalon my hair color was a light brown-blonde and now it is a dark auburn color with lots of reds. (I do not have Hard-water in my home.)
The color does cover my grays and this new color is okay but I was surprised by the color difference. I will continue using Esalon even though it is expensive, because it’s much better and safer then being abused and having your hair damaged in a hair salon by a careless beautician.
I do absolutely love the colors, and they stay that color for quite a while, it’s the new growth that changes. 🤣 my hair just doesn’t seem to come out the color I’m trying for, it takes color so easily. It’s NOT the company. It’s my hair. It always has been. But so worth it!
I ordered this a little while back but was afraid to use it. Then I remember my mom dying her hair at home all the time so I thought why not try it. The week before Christmas I had an appointment on Saturday morning at 930AM and I waited for 45 minutes to get started. How could she be behind 45 minutes on a 930AM appointment? I hate the logistics of booking an appointment, finding time to go, the small talk, the noise, price gouging and so many other reasons. This worked today and I will see how it wears over the next few weeks. My husband put it in for me and he did a great job. I like to be more than one color...have a bit of texture sometimes, not sure how I get that effect going this route but I'm glad I didn't have to make an appointment to get this done...thank you esalon!
I have colored my hair both at home and in a salon for well over forty years. After allowing my gray to grow in , I decided that I would prefer to go strawberry blonde ( I’m a natural redhead ) but to my horror, things didn’t go as planned. I decided to give ESalon a try and let me tell you- I will never go back!
I think the color this time is finally what I was hoping for, or at least the closest to it. My question is tho how do I keep it the same throughout future colorings? Do I need to just apply color to the roots or roots and ends together? I would like to have more assistance with the ends bottle. How often do I need to purchase it to keep my hair lighter and vibrant? Thank you in advance. Inna French.
This process was not as easy as I'd hoped, BUT it turned out beautifully. The color was dead on what I wanted. I was covering gray and trying to cover and blend 2+ inches of grown out bleached highlights. It looks so even and smooth and rich. I'm super impressed.
The colour came out lovely. Albeit the formulae was more watery than I’m used to, it actually made it a lot easier to spread throughout my hair. Looking forward to my next shipment with a colour tweak.
I’m so happy with my first esalon order. The colour was spot on, exactly as I hoped. It’s really even and left my hair feeling healthy and shiny! The only slight downside is that the colour does smell a little (although no where near as bad as box dye) so you have to make sure to wash thoroughly after dying, and maybe use some product to cover the smell after application- although this goes away after 1 or 2 washes.
The colour really brought out my skin tone, highlighted my eye colour and made me look I dare say younger. I'm really happy that it covered all my gray hair. The only problem I had was the smell of the second bottle was so strong that my eyes kept tearing up, and I couldn't see a thing. So next time I'm definitely going to use a mask, I don't want to be flying blind.
My first try with ESalon didn't achieve the right colour, I wanted a deep burgundy brown red and the colour was too brown for me. I contacted the consultant who remixed my blend and the next time the colour was 100% perfect.
The only thing I find is that the colour fades fast, that's true for red pigments in general but this colour seems to fade even faster, so this month I've ordered the tint rinse and colour protect boost and I'll see if that preserves the vibrancy a bit longer this month. I'd give the colour 5 stars if I could fix the fading issue so fingers crossed
Not perfect yet but hopefully it will be eventually
POSTED BY:
Courtney B.
August 28, 2023
I had been going to the salon for years getting blonde highlights. I decided I wanted to go back brown and was tired of sitting in the salon for hours and hours. I found esalon and figured worse case scenario it's just hair, I should try it. So I did. Quick note, When you get the box in it's so fun because it's personalized with your name on it and all. Thought I'd throw that in because it was appreciated and made the experience better. Anyway, just a fair warning for anyone else thinking to do the same. If you want to get an ashy brown maybe have them pick a much lighter color than what you'd ultimately like it to be because if not it comes out dark. After a lot of research apparently ash tones can do that. I kind of freaked out at first because I felt like I had black hair (I didn't but it felt that way). I talked to the esalon team and they helped me on what to do to get it to fade. Luckily we chose demi permanent color so I just washed it like crazy, mostly with head and shoulders as they instructed and eventually it faded. I am in the process of trying to get another color so fingers crossed it goes well. I will say anytime I have reached out they have been very nice and helpful. I am hoping I will soon find my perfect color.
I have great luck with dealing. If you can’t do it yourself than grab a friend relative or neighbor to help you. It’s much better than paying the high prices at the salon.
Transformed Hair and Salon-Worthy Results: My Incredible Experience with eSalon
POSTED BY:
Zsuzsanna S.
July 1, 2023
I just had the most amazing experience with eSalon! I had been eyeing their products for a while, but because I like to experiment with my hair and try out all sorts of colors like purple, blue, and copper (you name it, I've probably done it), I kept putting off ordering from them. Lately, though, I've been leaning more towards natural colors. I'm originally a dark brunette, but over the past year or so, I've gone from light brown to a dark beige blonde, and I was absolutely loving it. Unfortunately, my hair wasn't feeling the same way because I had been using box dye most of the time. That's when I decided to give eSalon a try.
Let me tell you, the whole process was incredibly easy. Within hours of placing my order for the dye, I was contacted by their lovely team to discuss the tone I had chosen. They recommended a slightly darker shade based on my previous colors, so I went with their suggestion. I received my dye after just 2-3 days, and I immediately applied it. Oh my god, it was truly a salon experience! The entire dyeing process was a breeze, thanks to the detailed step-by-step instructions they provided. And let me tell you, my hair has never felt this smooth and silky before. I have extremely dry, frizzy hair, but eSalon worked wonders. Plus, the color turned out to be absolutely gorgeous. I bet you can't find anything like it in a regular shop.
Now, I'm really curious to see how the color will fade, especially since it's summer and I tend to wash my hair every two days. But so far, I am head over heels in love with the results. I'm already looking forward to my next batch of eSalon products, and I can't recommend them enough. Seriously, give eSalon a try—you won't regret it!
It is my 3rd automatic order but I wanted to change the colour slightly. In only one message they got it spot on and it looks fantastic. 5 start service
My hair was in terrible condition from using cheap hair colour. It was also uneven and just didn’t look good. I need to colour my hair every 5 weeks or so because it’s pretty grey and I’m not ready for that. The first two colours weren’t the right shade, but the quality was very good and it was easy to adjust the tone. Third time was a charm and I also got the highlight kit and the colour is amazing! I love it! Everything about this service is very convenient and easy including delivery right to my door. I highly recommend!
Very good quality at home dye and the colour came out lovely and natural, so much better than off the shelf drug store brands and a very good match for what I was after. I liked the kit, instructions and setup which I followed to a tee. Unfortunately a lot of my greys and stubborn white hairs didn't get covered so this was a bit disappointing. I've asked for a lighter colour and better grey coverage with my next kit so let's see how we go :)
I had specified that I wanted a full coverage strawberry blonde instead my colorist decided I needed a demi permanent color that is a dark copper red no blonde to it at all. I decided I'd give it a go since I felt a stylist knew what she was talking about it's not bad but not what I was expecting either. Hoping to get a permanent full coverage strawberry blonde next time around. Also to add I've been coloring my own hair since I was 16 and I'm 45 now trying to cover up grays not just having fun changing my hair color like my teenage years, so was really excited to give this company a try but I also know my hair and well demi permanent is a no go for me I need a permanent full coverage for those unruly grays. Just a note to those other older ladies like me with those unruly grays demi permanent fades fast and it doesn't cover grays at all on shorter hair.
About a year ago, I bit the bullet and decided to color my hair. My grays were getting overwhelming and taking over my natural red hair. I was upset because as a natural ginger with random high and low lights (also natural) I was always told that I will never be able to find a color that's close to my natural. I am thrilled to report that they were wrong!! It took 2 tries (one of the times the color was was too copper-y), but the color I have now is LITERALLY the same color I had as a kid/teen, before my color started to lighten! It's so pretty and natural looking that my own mom didn't notice that I dyed it!
The instructions themselves are super precise and are easy to follow, and I love that eSalon provides all the necessities for dyeing, such as gloves, stain guard, etc.
I am also very happy with costumer service, who notify you when your color is going to ship in case you need to skip or update anything, and even worked with me when I accidently forgot to cancel a shipment and was charged for it, but didn't need it.
I cannot sing eSalon's praises enough! Truly a terrific company and product.
My last trip to a salon was a SHOCKER! $160 for color, cut & highlights before tip!!! I don’t live the lifestyles of the rich and famous so I knew something had to change. I saw the ads for eSalon on YouTube and finally got up the courage to try it! I have to tell you, that hair color box arrived and I was so scared it sat on the counter for 3 weeks before I was brave enough to attempt it. The thing that most concerned me was selecting the right color and coloring the gray around my hairline. I have to say I was pleasantly surprised with the outcome! With the eSalon color palate I was able to select my perfect color… I’m actually happier with the eSalon color than the color my previous pricy - stylist used! Next I’m going to attempt highlights! So happy I found eSalon!!
When I saw this on Facebook , I was a bit held back from ordering my color on line. At $10.00 I thought I'd give it a try. Well let me tell you that it wasn't exactly what I had but when a friend did my hair, I fell in love with the color and you did a marvelous change that doesn't look phony. I'm going to be 78 in May and PO people that I've come in contact with say, "No way ! '" Thank you but when I reorder after the 3 rd when I get paid , I want the same color. One request, my friend accidently threw the brush away. I was wondering if you could include that in my order. Thank you.
The color was great and the directions very clear. My only change would be that my root color needs to be slightly darker to cover the grey regrowth. But highly satisfied in the Salon level color at very un-Salon prices. My Stylist was even impressed with the color when I went for a haircut!
Hi there! When I started with you my hair was short - now it is mid-long and a lot of it (think the princess in the Disney movie Brave). Can I get more product…?
This was my first order and I have to say, I loved it. Bit fiddly doing the back of my head with the bowl and brush application but I’m hoping with practice that gets better. Lovely coverage, got loads of compliments on the colour, although it did come out a shade darker than I hoped so I’ve requested a shade lighter for my next one.
My stylist of 14 years sold her salon so I decided to give at home color a try. I was nervous about it coming out correctly but I was very pleasantly surprised - the color was exactly what I wanted! I recommend you give the esalon colorist as much information as you can about your color history including current base shade information if you have it. The application process was simple - my husband actually did my root coverage for me and then I did the all over application at the end. I don't plan to pay for salon color again - this is too easy, affordable and high quality to justify the salon expense. I'd rather spend the money on a good haircut! :)
I don't normally write reviews but this product is so good i just had to.
I've gone through so many brand named dyes just to find the right one that doesn't leave my hair looking cheap and boxed dyed but to find a dye that looks more natural and not like I've just done it myself.
I have lots of grey hairs and need to dye my roots every 3 to 4 weeks so going to the hairdressers for me is 2 expensive :(
Everytime ive dyed my hair ive either not liked it or I've liked it until ive washed my hair and the colour fade as made me look awful.
With this dye its so natural looking it just doesn't look boxed dyed or cheap at all, when you wash it the fading of the product is also very good it doesn't leave a cheap tint colour to my hair its like a natural fading colour which i love and i don't have to dye my hair as quick as i normally would..RESULT!!
I highly recommend this product and i will never use any other dye other than this again.
I LOVE LOVE LOVE xoxo
Color was perfect. I did not use all the product and plan to only process half the product on next treatment. It looks super dark when applying, which scared me, but the color is perfect and lasted 3 weeks.
The good people at eSalon suggested a color they thought would look better than I originally chose, based on a photograph I sent them...and they were 100% right!
I used L'Oréal RR07 in a box for years. Some people might cringe at the box color, but it looked fantastic.
Then it was discontinued. I hoarded what I could afford, but eventually ran out. My hair has looked *interesting*
while I try to get back what I had. I had many professional's do my color. It was always a crap shoot and
it seemed like every time I found a good person they would move within a year. So I tried box color and got very
very lucky and hit pay dirt, for almost 5 years, then they stopped making it.
My color is PERFECT. It has exceeded my expectations. I am almost glad L'Oréal discontinued my color. This
is the 3rd online hair color company I have tried. This is the best my color has ever looked from root to end, and it looked good... maybe not during the last year when I was trying and failing to find a color and formula that looked natural and didn't destroy my hair, but here we are.
My roots are finally the same color as my ends once again. Holy cow this bothered me. I don't know how you pulled that off. I honestly thought I was going to need a color correction after my previous attempt, and in a sick twist of fate, my hairdresser moved, taking her excellent haircuts with her. I needed a person and did not have a person.
My hair feels fantastic. You didn't promise this, but my hair is moisturized enough that it is holding curls. This did
not happen with the previous company I tried.
It was quite dry.
I cannot overstate how perfect it looks.
I cannot wait for my husband to see it. He LOVED my hair and made me promise to never change the color. Then my color was discontinued! There were no comparable options. It looks like my hair again. It looks like I grew it myself except I didn't.
Thank You!
I have only started to colour my hair in the last 2 years. Before the population of grey began to overwhelm, I vowed that I would not chase that dragon I witnessed my mother chase. These virtues are only spoken by the young and foolish… and being neither young or foolish anymore, I began to do what I vowed I would not AND I’M NEVER LOOKING BACK! I literally stripped 10-15 years off of me and eventually I realized the frequency of this fountain of youth comes with a hefty cost (if done in a salon-seriously, whoa).
Then I found eSalon because I didn’t want drugstore colours or quality, I wanted the best DIY you can get. I love how customizable everything is. This service is indispensable and I have lost track at how many times I have recommended eSalon to whomever will listen. Great quality of colour and complimentary products. Thank you for being there. I’m so grateful this exists.
Yarrow - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
POSTED BY:
melody H.
September 23, 2022
it is just perfect!
POSTED BY:
melody H.
September 23, 2022
I love hot it isn't a solid color it makes it have depth! and for years I had been using this color almost like this one... well this one fixed what that one lacked! thank you!
Melody - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring!
POSTED BY:
Kelly G.
September 7, 2022
Love my color
POSTED BY:
Kelly G.
September 7, 2022
Several people have complemented my hair color.
That hasn't happened for years. Thanks Esalon.
Hello Kelly - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your eSalon color results and that you've been receiving tons of compliments. We look forward to the next opportunity to delight you!
POSTED BY:
Cheryl S.
August 12, 2022
Hair feels soft
POSTED BY:
Cheryl S.
August 12, 2022
I love the color but didn’t cover all gray. Reached out to e salon and we have a plan going forward. They were very quick to respond!
Cheryl - We truly appreciate your feedback! I am so pleased to hear that you were able to work with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Pamela D.
August 4, 2022
Always predictable results
POSTED BY:
Pamela D.
August 4, 2022
Color last longer than store brands and the results are always predictable. Staff is great to work with on even very minor adjustments in color
Hello Pamela - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and coverage! We look forward to blending your next color soon!
POSTED BY:
Paula M.
August 3, 2022
Color 7/30/2022
POSTED BY:
Paula M.
August 3, 2022
I have used your product for several years and never had any skin issues with it. This time I had a nasty chemical burn on the back of my neck. Has anything with your hair color changed that would cause this?
Hello Paula - We're so sorry to hear this. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Catrine G.
July 19, 2022
Colour change
POSTED BY:
Catrine G.
July 19, 2022
Took a gamble and edited my last colour too this bright shines reflective tones
Lupe - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
When you visit any website, it may store or retrieve information on your browser, through cookies or similar technologies. This information might be about you, your preferences or your device. The information can give you a more personalized web experience. Because we respect user preferences, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. Please note that blocking some types of cookies may impact your experience of the site and the services we are able to offer.
Manage Cookie Preferences
Under applicable privacy laws, you have the right to opt-out of (a) the “sale” of your personal information to third parties, (b) the sharing of personal information for cross-context behavioral advertising, and (c) processing for purposes of targeted advertising. Cookies under this heading collect information for analytics, personalized experiences, and for targeted advertising (including on social media). You may exercise your opt-out right with respect to data shared by these cookies by using this toggle switch. If you opt out, we will not be able to offer you personalized ads using data these cookies would have collected. For further ways to exercise opt-out rights, visit our Privacy Policy CA Privacy Notice.
Functional
Always Active
These cookies are necessary for the website to function and cannot be switched off in our systems. They may be set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling out forms. They may be set by us or by third party providers whose services we have added to our pages. By using this site, your data may also be transferred to countries outside the European Economic Area without an adequate level of data protection. You may not be able to exercise your rights in relation to the data and state authorities may have access to this data. You can set your browser to block or alert you about these cookies, but some parts of the site may not then work.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not be able to monitor its performance using these cookies.
These cookies may be set through our site by us and/or our advertising partners, including social media companies. They can be used to build a profile of your interests based on the browsing information they collect from you when you visit a website, which includes uniquely identifying your browser and/or internet device and show you relevant content or adverts on our and other sites.
This website uses cookies and similar technologies to operate our site and services, optimize the website, monitor sessions, enhance your experience, and for marketing. These technologies may monitor your use of the site and share that information with third parties, including for analytics, social media, and advertising purposes. For more info, including on data retention, see the privacy notices linked below. Click “Cookie Settings” to opt-out of certain advertising cookies.
By accessing or using the website, you agree to the use of cookies to collect and share your information, and to our Terms of Use (including arbitration & class waiver terms), Privacy Policy and (for California residents) the CA Privacy Notice.
