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66,516 Client Reviews |
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Custom Hair ColorVery happy with hair color! Easy to use. Very happy with product. 0 of 0 people found this review helpful. Did you? |
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PerfectYou know when you go to your hairdresser and you say you'd like your hair color to be more this or less that? Then you get something different from what you said? What I love the most is the ability to make adjustments that are exactly what I want. I have found my perfect color. It's so convenient to have it delivered staight to my home. 0 of 0 people found this review helpful. Did you? |
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Best hair coloringLove this way of coloring my hair! I'll never change 0 of 0 people found this review helpful. Did you? |
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SUPERGreat products & service 0 of 0 people found this review helpful. Did you? |
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great colorExcellent hair color and excellent service. 0 of 0 people found this review helpful. Did you? |
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Personal hair colorI LOVE my e-salon hair color. It is made exactly the color and shade I want, and is sent directly to my home. It comes with everything needed, including delicious smelling shampoo and conditioner. I am sent an e-mail before each new hair color is to be prepared. At that time if I want to make hair color changes, all I have to do is mention what changes I want. 0 of 0 people found this review helpful. Did you? |
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Why pay salon prices?I love my hair colour! My hair is soft and shiny. Gray coverage built in to your application directions worked very well. 0 of 0 people found this review helpful. Did you? |
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Quality hair colorI love this hair color. It is rich and long lasting. My husband commented on how nice my hair has been looking; and he usually doesn't notice. My hair looks better than when I have it colored at the salon. Would recommend to anyone. 0 of 0 people found this review helpful. Did you? |
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Hair ColorI love the E-salon Hair color. It is the best I have ever used. 0 of 0 people found this review helpful. Did you? |
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Color Made EasyI have always had a professional hairstylist however tough times have prevented me from having this luxury, I saw a post on FB and gave the eSalon a try. I was very pleasantly surprised. The color match was perfect, it covered my greys and was super easy to apply. I would highly recommend this product to my family/friends. It is also a nice touch when you receive you package because your name appears on the product. 0 of 0 people found this review helpful. Did you? |
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Good quality colorI've been touching up my color with this product and it matches very well even with my highlights. 0 of 0 people found this review helpful. Did you? |
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I love this product!💜Idont know what i did before this product. Covers my grays better then any other product I have used and I have used a lot! Would recommend everyone to try it 0 of 0 people found this review helpful. Did you? |
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Color math was perfect!The color match is perfect! 0 of 0 people found this review helpful. Did you? |
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Best home hair color I've ever usedI've been coloring my hair for twenty plus years, sometimes professionally but mostly at home. The eSalon color and quality well surpasses any I've used, my color lasts much longer than the box brands and grows out gracefully, no fading or brassiness, love love love this product 0 of 0 people found this review helpful. Did you? |
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Love this hair color!Covered great! The smell was not over powering and my hair felt better after coloring. 0 of 0 people found this review helpful. Did you? |
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Great so far!The process to order was hassle-free. The color is pretty much identical to my natural hair color, which is what i wanted. My colorist name was Danielle S. I did upload a photo, so I would recommend doing that, I'm sure it makes their job easier. First impression: very impressed 0 of 0 people found this review helpful. Did you? |
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Wonderful productEasy to use, great color 0 of 0 people found this review helpful. Did you? |
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Great colorI like the color better than what I get in the sale . It's rich with multiple tones and comes out shiny and natural looking 0 of 0 people found this review helpful. Did you? |
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Custom colorI described what I was looking for and loved it even though it was just right just what I wanted. Would recomend to anyone who wants the salon look for less. 0 of 0 people found this review helpful. Did you? |
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Everyone thinks it's my natural colorCool huh? Love it 0 of 0 people found this review helpful. Did you? |
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love itI really like the color and it's easy to use. Personalized instructions. ..Work with your Hair color person to adjust your color to your exact want...I really enjoyed the experience so far and save quite a bit of money as well as my hair is closer to what I want then it was in a salon, and I don't hurt anyone's feelings 0 of 0 people found this review helpful. Did you? |
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Love My Red HairLove the color, stays in till next shipment. Keeps hair soft and shiny. Very happy with Esalon . 0 of 0 people found this review helpful. Did you? |
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Love it!My friend that cuts my hair complimented me on my hair color and I told her I ordered it from e-salon. She said she was going to have to check you out! Kudos to you! 0 of 0 people found this review helpful. Did you? |
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The color is always perfectI've been so impressed with how natural my hair color looks with this product. 0 of 0 people found this review helpful. Did you? |
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Great color...my hairdresser is impressed. Love my shade. It's perfect.Love my eSalon color. Perfect color. Mixed for me individually. My hairdresser is impressed. I was paying him a fortune. Thanks eSalon. 0 of 0 people found this review helpful. Did you? |
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My hair dresser complimented me on my new coloristThe color was so perfect that even my hairstylist thought it was professionally done by a colorist. Love this Product. Highly recommend it to anyone who wants great color. 0 of 0 people found this review helpful. Did you? |
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Great ColorThis hair color has been the best one I have ever used! My colorist Mindy matched my skin tone perfectly and the color has covered my gray hairs and has lasted longer than any store brand. 0 of 0 people found this review helpful. Did you? |
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WOW!Every redhead knows how difficult it is to get the perfect shade! With trepidation I bought eSalon's product: I've had years of searching for that unique color. I was more than surprised when I got two separate products: one for the roots and one for the ends. This was a first. Then the finished product was incredible: not only the color I've been craving for years, but soft, silky, shining locks! There is no question that this is a superior product, the color matching and soft hair alone prove that. But apart from quality, the other feature of this product that is so important to me is the power house colorists behind it who can guarantee my receiving this exact shade when I need it, instead of wondering if the drug store will have it in stock the next time I need it. My only suggestion to eSalon would be to provide more conditioner: I had enough, but I like a lot! Job very well done, eSalon! 0 of 0 people found this review helpful. Did you? |
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Always Glad To recieve one of these in the mail!Love, Love, Love, their products. I have been using eSalon's products now for a little over a year. Let me just say. I am so glad I found them. I no longer have to worry about what color my hair will turn out to be. I am very satisfied with the product. I recommend it all the time. Thank you eSalon for providing superior products!!!! 0 of 0 people found this review helpful. Did you? |
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Fabulous Color!The quality of the color is just as good as the color I used to pay 3x as much for. It's easy, doesn't dry out my hair. The color is so much better than anything I've ever purchased in a drug store. No more brassy color. Love, love, love it. 0 of 0 people found this review helpful. Did you? |
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DIY done right!I am a natural red head. It is the most difficult color to deal with! The shade they made me is perfect! Covers my grey and looks so natural even my mother approves of it! Thanks! Xoxo 0 of 0 people found this review helpful. Did you? |
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Best hair colorThis hair color is amazing. Last, does not fade or dull 0 of 0 people found this review helpful. Did you? |
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EasySuper easy to use, great color 0 of 0 people found this review helpful. Did you? |
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Great color at a reasonable priceLove the colors. Great price 0 of 0 people found this review helpful. Did you? |
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Great colorI have received many compliments on my hair color and appreciate the personalized service. Makes it easy to do my own hair. Highly recommended! 0 of 0 people found this review helpful. Did you? |
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Love it. .High quality and awsome customer service. . 0 of 0 people found this review helpful. Did you? |
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No gray hairsI have used salons and off the shelf coloring. The first time I used e salon I was hooked! Great price and delivery, everything you need, can adjust your color anytime. This is the first product that has actually covered my grays for an extended time. I 💖❣ this product and everyone should try it! 0 of 0 people found this review helpful. Did you? |
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Very convenient.Everything arrived in the mail quickly, in a cute little box. It made me feel special. I can't wait to order again! 0 of 0 people found this review helpful. Did you? |
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Great ProductLove my color! I'm always getting compliments even from strangers and it's easy to apply. Products saves me money. 0 of 0 people found this review helpful. Did you? |
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I Love It!!!I can honestly say that I was surprised with the results. The color not only took, but lasted twice as long as box color and has just started to fade with my new shipment due soon. I'm really glad I tried this product. 0 of 0 people found this review helpful. Did you? |
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Love this product!I have been using this product for quite awhile now, and have been totally impressed with the great color, the ease of use, and how long it lasts. I would recommend this to anyone--and I do! 0 of 0 people found this review helpful. Did you? |
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Hair colorI love this hair color. I've been coloring my hair since my early 20 when I started going grey. In the 20 years that have followed until now I've never found a home color that looks,feels and lasts like this one. 0 of 0 people found this review helpful. Did you? |
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Third time's the charm!I just finished coloring my hair with my third personalized color set. Each time I have tweaked my color just a little to achieve the most true to my natural color. You know what I like best about my color with esalon? No one can tell my hair is died. Everyone thinks it's my natural color! Natural and beautiful!! Thank you! 0 of 0 people found this review helpful. Did you? |
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RED, RED, RED!!I love my hair color! This is the color RED I've been trying to get. I have had a lot of great comments about my color. Also, my hair is so soft I can't keep my hands off of it!! 0 of 0 people found this review helpful. Did you? |
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THE BEST COLOR RESULT I EVER HAD!GREAT COLOR, I JUST LOVE THE WAY IT LOOKS 0 of 0 people found this review helpful. Did you? |
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Looks Like you Don't Color Your Hair!!!This is the BEST HAIR COLOR I have ever used.....the blending is excellent.....my color looks very natural....I have received many compliments.......LOVE LOVE LOVE.... 0 of 0 people found this review helpful. Did you? |
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Best Hair Color I've ever hadThis color way surpassed my expectations. It looks great and I keep getting compliments. 0 of 0 people found this review helpful. Did you? |
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Love it!Perfect color! Covers my gray better than the store bought color and is lasting longer. Will be using eSalon from now on! 0 of 0 people found this review helpful. Did you? |
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Best color!Color is the shade I wanted & has nice shine. Long lasting color but easy on my hair! 0 of 0 people found this review helpful. Did you? |
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Didn't run out!So nice that the kit comes with a second bottle so that all my thick hair, longer hair got covered. 0 of 0 people found this review helpful. Did you? |
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Hair ColorSo impressed with this product! Easy to use and gives a great result every time. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAli - We're excited to hear that you're enjoying your hair color! We look forward to our next opportunity to delight you! |
Love it!Even my hair stylist commented on my beautiful color! 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKhristina - We're thrilled to hear that you're enjoying your hair color! We look forward to our next opportunity to delight you! |
!best hair color I have ever used!I have a lot of salt and pepper gray, very resistant to color. this product covers evenly and lasts 4-5 weeks! I love the color too!! 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJoan - We're thrilled to hear that you're enjoying your hair color! We look forward to our next opportunity to delight you! |
It was made just for me and I love it!I am so glad I discovered eSalon MADE For You! I will be a customer year after year and so on! 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsIris - We're happy to hear that you're enjoying your hair color! We look forward to our next opportunity to delight you! |
Hair colorI like the hair color and can do it when I have the time in my busy schedule. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSheryl - We're so happy to hear that you're enjoying your hair color! We truly value your feedback and look forward to hearing from you again in the future! |
Love it!Super happy with my color. I get compliments all the time on my hair, people can't believe I do it myself. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsTracey - We're excited to hear that you're enjoying your hair color! We truly value your feedback and look forward to hearing from you again in the future. |
Beautiful soft colorI've used the product 3 times so far and am so happy with this entire process. The customer service is outstanding and the color covers my gray as well as giving my hair a soft sable color. Very happy. 9 of 9 people found this review helpful. Did you? |
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Response From Our ExpertsAriane - We're so happy to hear that you're enjoying your hair color! We truly value your feedback and look forward to hearing from you again in the future. |
Great product!Great color match, I'm very pleased with it he color. It closely matches my natural tones and highlights. This was my first time using esalon. 7 of 7 people found this review helpful. Did you? |
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Response From Our ExpertsSusana - We're so happy to hear that you're enjoying your hair color! We truly value your feedback and look forward to hearing from you again in the future. |
AmazingThe color is amazing! The color isn't brassy like the other auburn reds I have used. Colors my gray completely and evenly. So easy to use. 6 of 6 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara - We're so happy to hear that you're enjoying your hair color! We appreciate your feedback and look forward to hearing from you again in the future. |
Custom Hair ColorI've always had the indulgence of having my hair stylist daughter color my hair. When she started saying "I'm too busy mom", I took the hint. I read about e salon and decided to give it a try. Turns out it was one of the best decisions I made about my hair color delimma. So easy. Just fill out a form regarding your hair preferences and your hair color is formulated and sent to you. Easy to do, color is natural and my hair looks great! I have and will continue to use e salon for all my hair color needs 6 of 6 people found this review helpful. Did you? |
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Response From Our ExpertsDebrah - We're so happy to hear that you're enjoying your hair color! We value your feedback and look forward to hearing from you again in the future! |
Love this color!Love using esalon!!! Makes my hair feel so healthy and am very happy with the color they mix for me!!! Look forward to getting my color every 8 weeks! So worth the time and money. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsChristy - We're thrilled to hear that you're enjoying your hair color! We look forward to our next opportunity to delight you! |
ColorLove the color! Covers the gray very well! I'm very happy with your product! 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsMaryAnn - We're so happy to hear that you're enjoying your hair color! We truly value your feedback and look forward to hearing from you again in the future! |
Like colorGood service. 5 of 7 people found this review helpful. Did you? |
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Response From Our ExpertsMarcia - We're so happy to hear that you're enjoying your hair color! We value your feedback and look forward to hearing from you again in the future! |
No hassle hair coloringI love the quality of the product and the convenience of having it delivered to my door. I highly recommend it as a wonderful alternative to purchasing over the counter hair color. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsVeriozka - We're thrilled to hear that you're enjoying your hair color! We look forward to our next opportunity to delight you! |
Love this!What is there not to like? The price is great, and the quality of results is amazing. My hair is healthy, shiny, and by using the multi-tonal custom color, my gray is covered and it even looks as if I have subtle highlights! I love my eSalon color! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLoni - We're thrilled to hear that you're enjoying your hair color! We look forward to our next chance to delight you! |
wonderful colorSo many people love the color of my hair .......It's so beautiful ...Looks stunning and so much shine ... The best thing I did for myself ... 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSharon - We're happy to hear that you're enjoying your hair color! We look forward to our next opportunity to delight you! |
Best Hair Color EverThis is the best hair color I've ever used! All store bought products left my hair different shades. The color wouldn't color my gray roots. Esalon does. It leaves all my hair the same shade. It covers my gray and it lasts longer. I've even been told that my hair looks so healthy!! I'm recommending it to my friends and family. It's a bit more expensive but it's worth it. But it's cheaper than going to a salon. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLeticia - We're thrilled to hear that you're enjoying your hair color! We look forward to our next chance to delight you! |
Couldn't be happier!This is the perfect color.....LOVE IT 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara - We're happy to hear that you're enjoying your hair color! We look forward to our next chance to delight you! |
Love the colorThe color is so true and my hair remains healthy 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie - We're happy to hear that you're enjoying your hair color! We truly value your feedback and look forward to hearing from you again in the future. |
Rich and glossyThis hair color is rich and salon grade. I was pleasantly surprised. I have long thick hair, and there's plenty of color in the kit. I've used it for 8 months at least and am saving a lot by doing it myself. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsBrenda - We're so happy to hear that you're enjoying your hair color! We appreciate your feedback and look forward to hearing from you again in the future! |
Satisfied Customer!I have loved my experience with eSalaon. The product delivers long lasting color and coverage of greys. I use a soft black shade which is rich and leaves my hair feeling lush and full of shine. I love the package, it has everything I need! I get two pairs of gloves, a stain remover, and shampoo & conditioner. And I like how they put my name on the front of the box. I will also speak to the quality of their customer service. I have used the e-mail option and have had quick responses to my questions. Another time I called because I had questions about products and the CSR was able to answer my questions knowledgeably. I felt like she could have encourage me to buy the product I called to ask about, but quite the opposite. She asked me some questions and determined that the product was not necessary. All in all 10 out of 10 for me, all way around. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - We're thrilled to hear that you're enjoying your hair color and the quality of our customer service! We look forward to our next opportunity to delight you! |
Best Custom Hair Color on the Market!I have been using this product since 2012 and I have not had a bad experience yet. It works so beautifully. I like the idea of shampooing it out in the shower. I have a neck injury and this helps a great deal. I don't have to go to a salon to get a beautiful coloring job done. The coloring is a perfect match every time. I like not having worry about finding the right color and knowing that all I have to do is go on line to order or change my color with consultation. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsVelma - We're so happy to hear that you're enjoying your hair color! We truly value your feedback and look forward to hearing from you again in the future! |
Best color, shampoo and conditionerBeen using eSalon for over a year and I am so happy with the product and how everything is included to color your own hair ❤️❤️❤️❤️❤️ 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsAnna - We're so happy to hear that you're enjoying your hair color! We value your feedback and look forward to hearing from you again in the future! |
Great color!My color is perfect, as always!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMegan - We're so happy to hear that you're enjoying your hair color! We value your feedback and look forward to hearing from you again in the future. |
Love itI will never use any store bought products on my hair again. Esalon is the best product out there, and so convenient ! Thank you esalon! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We're so happy to hear that you're enjoying your hair color! We appreciate your feedback and look forward to hearing from you again in the future! |
ColorI love it! I've already received many compliments! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSamantha - We're so excited to hear that you're enjoying your hair color! We truly value your feedback and look forward to hearing from you again in the future! |
My ColorI absolutely LOVE how eSalon has matched my color and how great my hair looks every single time I use it. From someone who was extremely apprehensive about doing her own color, this has worked out beautifully. *AND* My friend, who used to color my hair for me, but has since had to change jobs and no longer has the time, says she loves my hair and that I am doing just as good as she could, maybe better!! This is so easy for me and it saves me so much time and money .... I can do it in the privacy of my own home and on MY schedule, not someone elses. eSalon is great!! Thank You so much! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsR. H. - We're so happy to hear that you're enjoying your hair color! We truly value your feedback and look forward to hearing from you again in the future! |
Without even seeing your hair the first timeFantastic color stylist working for them. They get it right every time 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPauline - We're so happy to hear that you're enjoying your hair color! We value your feedback and look forward to hearing from you again in the future. |
Love it!!!Best home hair color ever. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsToni - We're so glad to hear that you're enjoying your hair color! We truly value your feedback and look forward to hearing from you again in the future! |
The color is just the right shade.It's amazing how well they matched my hair color. I sent a hòrrible picture that was so bad that I couldn't tell my háircolor! 'But these colorists knew exactly what I needed. The color is perfect!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMartha - We're happy to hear that you're enjoying your hair color! We look forward to our next opportunity to delight you! |
Great way to color your hairEasy easy easy and great color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We're thrilled to hear that you're enjoying your hair color! We look forward to our next opportunity to delight you! |
Product is top quality and great colorI have been searching for a good home hair color to save money from going to the salon. I think Allure Magazine endorsed this product. I have been using it for the last 6 months to cover my gray hair which is 50%! One of your colorists helped me find the perfect formula. The product is delivered monthly. The quality is excellent, priced reasonable, directions good and easy to use and unlike some other home hair color products it does not leave my hair dry and brittle but shiny and beautiful! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPat - We're so happy to hear that you're enjoying your hair color! We value your feedback and look forward to hearing from you again in the future. |
Custom Hair ColorThis custom hair color is awesome, far beyond my expectations. The instructions were easy as 1, 2, 3. I was concerned about the amount of gray hair I had, but it disappeared and every strand was evenly colored. The color matching was exactly what I requested. My regular hairstylist was impressed and thought I had my hair professionally colored. There are only 5 stars but I'm giving this product a perfect 10!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We're happy to hear that you're enjoying your hair color! We look forward to our next opportunity to delight you! |
my esalon experienceMy hair color has never looked better. My hair is soft and shinny. And its easy and fun to do. It never feels dry or straw like which can happen with store bought hair color kits. I'm impressed and that's not easy to do. I'll be a returning client for as long as need be. And they always keep you updated and you always know when your new color kit is arriving. Thank you esalon for solving my hair coloring problems! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShirley - We're thrilled to hear that you're enjoying your hair color! We look forward to our next opportunity to delight you! |
fantastic hair colourPerfect match hair colour from my photo. Incredibly high quality product and covers grey hair beautifully. Will not use any other product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - We're thrilled to hear that you're enjoying your hair color! We look forward to our next opportunity to delight you! |
You have got to try this stuffI love this product. It is easy to use. The color is great - much richer than a box from the drugstore shelf. My hair looks wonderful. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnn - We're excited to hear that you're enjoying your hair color! We look forward to our next opportunity to delight you! |
colorI love the color. After you're done your hair does not feel like straw it's nice and soft and manageable. I also like the shampoo and conditioner that they put in the packages. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnn - We're glad to hear that you're enjoying your hair color! We look forward to our next opportunity to delight you! |
ExcellentI have been using this product for over a year now, extremely satisfied every time, my hair feels healthier now & always shiny, never looks dull, I'd never go back to off the shelf hair dye :) 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlison - We're excited to hear that you're enjoying your hair color! We look forward to our next opportunity to delight you! |
So darkI really love the products, so easy to use and so much fun stuff in the box, I went a shade lighter this time but some how it is so much darker 😱 back to the drawing board. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShelley - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not my usual colour, did not change it..My hair colour has slightly more red tones, than on previous colours of blonde. Thank God i have blonde neutraliser to cool down brassiness..My hair does have a lovely shine and feels soft. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Nicola! We are sorry to hear your color hasn't changed. Please check your emails, we got back to you to help you further. |
It didn't workI didn't notice a difference in my hair colour after use. I've dyed my hair at home previously and followed all the instructions, but the dye didn't take. Wanted to love it! Customer service was great. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCalie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Ends and root colors DO NOT MATCH!!Sadly this has been an ongoing problem in the past despite my notes to my colorist, even after adjustments. My roots are dark and my ends are bright bright bright orange. I would like to think I can provide my results and pictures and trust that the colorist is making adjustments correctly. That does not seem to be the case and it’s getting worse. I truly love the idea of managing my own hair color and touch ups rather than going to a salon but I’m at my wits end. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCathy - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Great solutionThis is a great solution for those seeking a quick hair dye. The color options are professional and appealing. I'm satisfied with the product; my hair feels smooth and undyed. The presentation is lovely and personalized, and I highly recommend it. I'll certainly reorder. However, the color was darker than expected, resembling a deep brown rather than the anticipated soft chocolate tone. The ash and mahogany nuances were less visible, resulting in a predominantly dark shade. For my next purchase, I'd appreciate a consultation with the colorist to find my ideal shade. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Roberta! We are sorry to hear your color was darker than expected. Please check your emails, we got back to you. |
It's just ok colour wise but my hair feels good after usingI like E salon in almost every way, except that the color isn't exactly as I want it. However, I will say that I will continue to order this color (it's almost there!) because I love the ease of ordering. The shampoo and conditioner is fabulous and my hair doesn't feel dry after coloring. I like how everything is custom labelled. Most importantly, it doesn't irritate my scalp so I presume there's not too many nasty chemicals in there, which is one of my main reasons for purchasing. I always go with Natural color tints from a health store. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsValerie O. - Thank you for your feedback! We're so happy to hear that you enjoy our products and services. We see that you've already got in touch with our colourists to discuss your next hair colour. Please, let us know if you have any additional questions, we're always happy to help. We truly appreciate your feedback! |
Not the Intended ShadeI picked my new color off of the chart opting for the Darkest Brown in hopes to just had a little red/copper to my color however with how much it lightened it’s as if I select the Dark Brown in the same red/copper tone. Definitely lightened way more than I wanted. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKatie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Always PerfectI love how if I don’t like the color a colorist will listen to me and adjust to my liking. ESalon is really the best all the way around. Unlike most hair coloring products it has a mild fragrance and my hair feels great looks great! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsToni - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Need a little more "strawberry" to the blond.I really liked that my hair did not have a "pink" tint after coloring. The "strawberry" color did not seem to last, however and I was left with mostly blond. The color that I was previously using, L'Oreal 8RB Medium Redish Blond mixed half & half with 8G Medium Golden Blond, resulted in what I thought was a pink tint for about a week, but then transformed in to a great mix of strawberry and blond locks. I want to keep the latter without the week of pink. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Have always love color and how long it lastBut... I just dyed my hair 8/24/23 and today I'm see gray. The color did not take AT ALL!! I WOULD LIKE MONEY BACK PLEASE. OR SEND A BOX THAT WORKS 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJamie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not cover your grays. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Lovely colourLoved the colour it left my hair in a beautiful condition,however l am a 64 year old and had a lot of grey which it didn't completely cover my usual hairdresser was on holiday so l had too resort doing it at home. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLyn H. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the grey coverage. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Too darkI need to order a lighter color. Love the product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |