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Karen - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Triple Prep! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Christine D.
November 22, 2020
Triple prep
POSTED BY:
Christine D.
November 22, 2020
I did love this spray and it reduced the frizz with smoother results.
The best heat protectant spray I ever used. Leaves no sticky build-up , smells great, leaves hair shiny and bouncy and helps the flat iron just glide through with no need to repass on hair.
Definitely recommended!
I am so happy at the fact that they brought the thermal mist back new and improved 🧡
I tried it for the first time and have to say I am in love! It he sent is great! Have to mention that I miss the old sent :,( but this triple prep has gotten me to order a 2nd.
Hey,
You never know! Lol, highly recommend!
I have been waiting for so long for this to come back, is one of my favorite products from ESalon! Not sure if it is exactly the same formula but love it just the same!
My hair started getting great again without the damaging effect of a hairdryer continues used.
Easy to use just few sprays on my middle section to the end, no residue and great manageability.
This reminded me instantly of the wonderful product my hair stylist uses after cutting my hair...love the scent especially - fresh and light and lasts all day! Provides a smooth texture to hair...whether I leave it curly or straighten it. Great product!
Triple prep spray has set high standards than any other brand I have ever used! I am getting compliments on my hair regularly. My hair is shiny, soft and vibrant. Love this spray! Highly recommended!!!
Marisa - Thank you for sharing your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Susan M.
September 27, 2020
Good for thick hair
POSTED BY:
Susan M.
September 27, 2020
I added Triple Prep to my last color shipment because I use a straightener on my hair when I’m styling. The product leaves my fine hair extremely soft, almost like I’ve conditioned it. It’s smooths it so much that my hair loses all volume. I would say that if you have dry or thick hair, I think this product will work well at smoothing and protecting your hair when styling.
38 of 44 people found this review helpful. Did you?
Susan - We’re truly sorry that our Triple Prep did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
rita H.
July 24, 2023
Works Great
POSTED BY:
rita H.
July 24, 2023
I use hot rollers three times a week and the triple prep prevents the dryness and frizz that I usually had to deal with.
Don't let the pretty pink bottle fool you. This is a powerhouse when it comes to calming frizz. I use a curl cream and add a squirt of mousse mixed together in my palms to keep it in place. That didn't stop it from being frizzy. I now add about 5 pumps of Triple Prep to the mix and my curls stays smooth all day. My only suggestion is, don't go wild the first time. Start with a couple or few pumps (depending on the length of your hair) and work up from there until you find the amount that works for you. But DO give it a try.
16 of 18 people found this review helpful. Did you?
Hey Kimberly! Thank you so much for sharing your lovely review with us! We're so happy to hear that you're enjoying the Triple Prep! We truly value your feedback and look forward to hearing from you again in the future.
Ann - We're so happy to hear that you're enjoying the Triple Prep! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Risa D.
July 6, 2021
Nice addition to routine
POSTED BY:
Risa D.
July 6, 2021
I like to think this is helping protect my hair when I use heat. I usually spritz right before I blowdry.
Risa - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Triple Prep. We look forward to the next opportunity to delight you!
Pamela - We’re pleased to hear that you’re enjoying the Triple Prep! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Gabriella M.
April 23, 2021
Great!
POSTED BY:
Gabriella M.
April 23, 2021
Leaves my hair looking like it was styled by a professional
Gabriella - We're thrilled to hear that you're enjoying the Triple Prep. We look forward to our next opportunity to delight you!
POSTED BY:
virginia K.
December 27, 2020
Another Great ESalon Product
POSTED BY:
virginia K.
December 27, 2020
I have yet to receive a product from ESalon that I did not love. You can style your own hair at home (and color it) and the more you do it, the easier it becomes (not to mention that it is also fun and a sense of empowerment)--and the more money and precious time you save!
Donna - We're truly sorry that our (Triple Prep did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Randi R.
November 15, 2022
Not bad
POSTED BY:
Randi R.
November 15, 2022
This is a good heat protectant. It may add some shine and helps frizz a bit. It doesn't help with my very tangly hair like I had hoped it would. I usually just air dry my hair but I will use it for sure when I am heat styling. I like that it has ingredients to protect hair color.
Randi - We're sorry to hear that the Triple Prep did not live up to your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We truly value your feedback and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Faith O.
April 13, 2024
For heat
POSTED BY:
Faith O.
April 13, 2024
Got this for great styling but honestly I’ve never been to lucky with any heat styling products before….i with that I could find one like from high school days at the salon the serum cream that smells divine and you literally cannot stop telling people about that darn stuff that you totally wish you had for yourself
Could recommend this. I love the smell and the light texture. Sometimes when i use other heat protection, my hair have these not good looking crust on it, but not with this one!
Leslie - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Leslie. We look forward to the next opportunity to delight you!
POSTED BY:
Debra V.
June 25, 2022
Smells great
POSTED BY:
Debra V.
June 25, 2022
This product smells so good and really tames the frizz. It doesn't leave my hair as soft as I'd like, though.
Debra - We're so happy to hear that you're enjoying the Triple Prep! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Kathy H.
March 1, 2022
Works great
POSTED BY:
Kathy H.
March 1, 2022
A lightly mist on my washed hair. I follow with the argon oil. Both together help to detangle my hair.
Kathy - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Triple Prep. We look forward to the next opportunity to delight you!
POSTED BY:
Dana C.
May 31, 2021
Nice prep spray
POSTED BY:
Dana C.
May 31, 2021
First time trying this. I think it will replace my current brand.
Dana - We’re pleased to hear that you’re enjoying the Triple Prep! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Kimberly H.
September 28, 2020
Not Impressed
POSTED BY:
Kimberly H.
September 28, 2020
I used this two ways; first before I added other products and then blew dry, and after I added other products and blew dry. Either way, this product weighs down my hair and detracts from manageability. I did not overspray on my damp hair. I am growing my hair out and will try again once it is long and use only on the bottom half to see if I like.
14 of 15 people found this review helpful. Did you?
Kimberly- We're truly sorry that our Triple Prep did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jennifer M.
November 12, 2023
Shine for days
POSTED BY:
Jennifer M.
November 12, 2023
I was my hair every 4-5 days and this stuff makes my hair look good for until the next wash.
My bad bought the wrong item, wanted a leave on (to use as a filler) when I color my hair. Don't use a lot of heat on my hair, I try to remember to use this when I dry my hair I am sure it would be good if u needed this product.
Hey Robin, we appreciate your feedback! We're more than happy to help you find a product that's just right for you! Feel free to reach out via email, phone, chat, or our website. We look forward to finding the perfect product for your hair goals.
POSTED BY:
Terri C.
December 16, 2021
Great protection
POSTED BY:
Terri C.
December 16, 2021
This spray is effective in preventing frizz and damage to the hair. My only concern is the spay. It comes out in a smaller wetter dispenses and you have to use multiple sprays all over your hair. It would be nice if it could be more like an aerosol.
Terri - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Charlotte K.
December 2, 2021
Pricy
POSTED BY:
Charlotte K.
December 2, 2021
It is a lot pricier than any shelf heat protecter, and I am not sure it works better? I think they work the same, but this is easy to use and works well
Charlotte - We’re pleased to hear that you’re enjoying the Triple Prep! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
Nancy - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Triple Prep! We look forward to the next opportunity to delight you!
POSTED BY:
Barbara K.
April 6, 2021
Triple Prep
POSTED BY:
Barbara K.
April 6, 2021
I have to find out on your website how exactly to use it. I can’t read directions. I even used a cell phone light and a magnifying glass. The printing is so light, small and not readable. Very frustrating! Thank you!
Barbara - We’re truly sorry that you were unable to view the instructions. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Kathryn L.
September 26, 2020
It works as described
POSTED BY:
Kathryn L.
September 26, 2020
Smells great and works as described on my hair. I have found it works as well as what I am currently using which is similar in price but more in volume. I found it pricey for the amount.
12 of 13 people found this review helpful. Did you?
Deborah - Thank you for sharing your feedback. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Trish G.
April 2, 2025
Why buy a product that may cause sunburn?!?
POSTED BY:
Trish G.
April 2, 2025
I have bought this product for a number of years, and found it great for protecting my hair. The last order I received came with directions which I found quite disturbing:
SUNBURN ALERT - This product contains an Alpha Hydroxy Acid (AHA) which may increase your skin's sensitivity to the sun and possible sunburn. Apply sunscreen, wear protective clothing, and limit sun exposure while using this product up to a week following use.
I'm taking this warning seriously and will no longer be using this product.
Geri - We’re truly sorry that our Triple Prep didn't make much of a difference. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Yorlanda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Sarah F.
October 24, 2023
Sticky
POSTED BY:
Sarah F.
October 24, 2023
I didn't like the way this made my hair feel. It starts out oddly sticky and then after I use my heat product, my hair just feels gross.
Sarah - We're truly sorry that our Triple Prep did not meet your expectations. We value every client and we have reached out to you via email. Keep an eye on your inbox for more details.
POSTED BY:
Lorrie K.
October 4, 2023
Don't like the feeling
POSTED BY:
Lorrie K.
October 4, 2023
I had high hopes for this, but I don't care for the way my hair feels after I'm finished styling it. I guess I will keep looking for something that protects my hair from heat.
Lorrie - We're truly sorry that our Triple Prep did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tamara R S.
August 25, 2023
Color treated hair
POSTED BY:
Tamara R S.
August 25, 2023
Can’t over work this product since it dries too fast
Tamara - We're truly sorry that our Triple Prep did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kelly S.
June 30, 2023
Triple prep
POSTED BY:
Kelly S.
June 30, 2023
Not my favorite heat protector. It made my hair feel coarse and over dry.
Kelly - We're truly sorry that our Triple Prep did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Maria M.
February 3, 2023
Not for me
POSTED BY:
Maria M.
February 3, 2023
I've tried this a few times as I don't like to give up after once. I kept thinking I was doing something wrong. I have very fine hair and this just makes my hair feel heavy and gross. Sorry.
Maria - We're truly sorry that our Triple Prep did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Crystal S.
December 28, 2022
Triple Prep
POSTED BY:
Crystal S.
December 28, 2022
This one was not my favorite, my hair was more frizzy than my previous prep product.
Crystal - We’re truly sorry that our Triple Prep did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. We take our clients' feedback to heart and continue to improve our products each and every day.
POSTED BY:
Darya K.
October 20, 2022
Makes my hair sticky
POSTED BY:
Darya K.
October 20, 2022
When I spray it on my hair wet or dry, it makes the hair sticky and very difficult to style.
Darya - We’re truly sorry that our Triple Prep did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Gabriela K.
August 27, 2022
Smell is not very nice
POSTED BY:
Gabriela K.
August 27, 2022
Used it once and the smell was very chemical. I don't know if it works unfortunately as I have not used it since.
Hi Gabriela! We are sorry to hear that the Triple Prep didn't meet your expectations. Please check your emails, we've just got back to you to help you further.
POSTED BY:
Geraldine M.
July 5, 2022
Disappointing!
POSTED BY:
Geraldine M.
July 5, 2022
I have purchased my hair colour from ESalon for very many years and am absolutely delighted and would not consider looking elsewhere. However I could not get on with this product it irritated my scalp so much I had to re-wash my hair! I then sprayed in on to my hands and ran it through the mid to ends of my hair to avoid my scalp, but it did nothing for my hair at all it looked decidedly dull and flat. So no I would not recommend Triple Prep.
Also just one final point why put white writing on an orange bottle it is absolutely impossible to read. The same with Shine Silk. The writing on the orange bottle is again impossible to read!
Hi Geraldine! Thank you for sharing your feedback with us. We are so sorry to hear about your experience with our Triple Prep. Please check your emails, we've just contacted you to help you further.
POSTED BY:
Momofrrsj
June 30, 2022
Not what I expected
POSTED BY:
Momofrrsj
June 30, 2022
Since I blow dry and use a flat iron after I shampoo, I wanted to try Triple Prep since I read a lot of good reviews about this product. However, it wasn’t what I expected. This product left my hair somewhat stiff and feeling greasy. I thought that maybe I used too much, so I tried it again after shampooing, but, even after using a little, it left my hair feeling greasy. I couldn’t wait to wash my hair again to get the greasiness out. I won’t be using this product anymore.
Momofrrsj - We're truly sorry that our Triple Prep did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Maria S.
June 16, 2022
No for me
POSTED BY:
Maria S.
June 16, 2022
I bought this hoping find a good heat protection but it left my hair so greasy after I used it with my flat iron
Maria - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your recent experience with our Triple Prep. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Dawn
June 12, 2022
Mediocre
POSTED BY:
Dawn
June 12, 2022
Not really a great product, I don’t notice a difference when I use it. I wouldn’t buy it again.
Dawn - We're truly sorry that our Triple Prep did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Rachael P.
May 3, 2022
Makes hair feel dirty
POSTED BY:
Rachael P.
May 3, 2022
I love the velvet primer and was hoping this would be similar or equally as beneficial but it just makes my hair feel like it needs to be washed. Whatever the protectant is in this formulation really gunks up clean hair.
Rachael - We're truly sorry that our Triple Prep did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Nicole O.
April 15, 2022
To thick
POSTED BY:
Nicole O.
April 15, 2022
It made my hair too sticky, I couldn’t curl it or run my hands Thru my hair.
Nicole - We're truly sorry that our Triple Prep didn't work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tracy B.
April 9, 2022
Not for me
POSTED BY:
Tracy B.
April 9, 2022
Triple Prep made my hair frizzy. Blech. My curls are not well defined and I’m since I only wash my hair every 3 to 4 days, I get to walk around with a bad lid. Very disappointed. I would have given zero stars but that wasn’t an option. At least it smells nice.
Tracy - We're truly sorry that our Triple Prep did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Helen M.
February 17, 2022
Triple Prep
POSTED BY:
Helen M.
February 17, 2022
The pump was difficult to work, but the product was good. My hair was smooth and manageable.
Hello Helen, we're truly sorry to hear that the pump on our Triple Prep gave you a hard time! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tracey Y.
February 8, 2022
Sticky
POSTED BY:
Tracey Y.
February 8, 2022
Took a long time to dry my hair and my hair felt sticky. It does add volume if that's what you are looking for spray this on your wet hair comb it through and blow dry and you'll have volume. That's my experience anyway. I just don't like the stickiness, but I don't typically use products in my hair.
Hi Tracey, we're truly sorry to hear the Triple Prep was a little too sticky for you! We appreciate your honest feedback and have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Edna D.
January 31, 2022
Prep
POSTED BY:
Edna D.
January 31, 2022
Don’t like the way this makes my hair feel I like the styling effects but not the residue
Edna - We're truly sorry that our Triple Prep did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Shruti S.
December 29, 2021
Sticky
POSTED BY:
Shruti S.
December 29, 2021
Felt more like a volumiser than heat protectant. Difficult to brush through it while blowdrying. Can’t speak to its heat protecting properties but it did give a lot of volume at the crown.
Shruti - We're truly sorry that our Triple Prep did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Melissa B. - Thank you for your feedback. We're truly sorry that our Triple Prep did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Jackie R.
November 26, 2021
Didn’t see any difference
POSTED BY:
Jackie R.
November 26, 2021
I didn’t see any difference in my hair when using this product.
Jackie - We’re truly sorry that our Triple Prep did not perform as expected. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details.
POSTED BY:
Niamh F.
October 11, 2021
Nothing special
POSTED BY:
Niamh F.
October 11, 2021
I really wanted a heat protectant that also smoothened my hair. I did not notice any difference with this spray and other drug store brand versions like Tresemme.
Niamh - We're thrilled to hear that you're enjoying the Triple Prep. We look forward to our next opportunity to delight you!
POSTED BY:
Rose E.
September 8, 2021
Not a fan
POSTED BY:
Rose E.
September 8, 2021
I was excited to try a new heat protectant spray, especially one that promises to help with humidity as well. It smell great and sprays easily but it leaves my hair feeling dry and full of tangles by the second day. With other products my hair is smooth and I can actually put my fingers through my hair. This product makes my hair feel awful. I really wanted to love this but I just cannot.
Rose - We're truly sorry that our Triple Prep did not provide the texture and moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kathryn S.
September 6, 2021
Bottle to small
POSTED BY:
Kathryn S.
September 6, 2021
It's okay but not enough in the bottle to know for sure bottle to small.
Kathryn - We're so happy to hear that you're enjoying our products! We truly value your feedback and look forward to hearing your thoughts on the Triple Prep soon!
POSTED BY:
Carol H.
July 11, 2021
Did not order this product
POSTED BY:
Carol H.
July 11, 2021
Did not order or receive. Hope I was not charged for this.
Carol - We're truly sorry that your order was missing the Triple Prep. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details.
POSTED BY:
Emily F.
June 8, 2021
Nice product
POSTED BY:
Emily F.
June 8, 2021
Works well and great for styling. For me, the scent is way too strong.
Emily- We are very sorry to hear that our Triple Prep's scent was too strong. We've reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Bonnie E.
June 7, 2021
Triple prep
POSTED BY:
Bonnie E.
June 7, 2021
It’s ok I don’t think it really protects your hair from getting split ends when using hot irons.
Bonnie - We're truly sorry that our Triple Prep did not provide the heat protection that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jenna B.
May 13, 2021
I wanted to like this...
POSTED BY:
Jenna B.
May 13, 2021
I was excited to order this product, after reading the reviews. And I was expecting to love it, as I’ve had good luck with pretty much everything else I’ve ordered from e-salon. I’m trying to grow my hair out and be better about protecting my hair when blow drying.
The first time I used this and dried my hair, my hair felt gross...as if I hadn’t washed all of my shampoo out. The texture felt weird and I fought the urge to wash my hair immediately again. I didn’t think it was the product though- I genuinely thought I just didn’t wash my shampoo out enough or something. I only wash my hair maybe once a week now, as I work from home permanently and rarely see human beings (LOL) and washed my hair once a week for a few weeks with this same result, and the only thing that had changed was the triple prep, but I just kept assuming it was something else.
I then went away one weekend to visit my mom, and used her hair products while away. My hair felt great, and normal. When back home, I washed my hair, used this product, and dried my hair again...and that’s when I realized it WAS the triple prep that was making my hair feel so disgusting. I will never use it again.
My hair is fine, but I have a lot of hair; so it appears thick. Maybe this would be better for people with thicker hair types?
Jenna - We're truly sorry that our Triple Prep did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kathy T.
May 2, 2021
Directions??
POSTED BY:
Kathy T.
May 2, 2021
The directions are written in a very small font in white on a light orange bottle. Did anyone in the marketing department check to see if their customers could actually read them? I had to go back on line to get the directions.
Kathy - We're truly sorry that our Triple Prep did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
TYRA B.
January 7, 2021
Bad Reaction
POSTED BY:
TYRA B.
January 7, 2021
I used this several times and it seemed okay but the smell was a bit overbearing and gave me a headache (I am sensitive to scents). The last time I used this product,it made my head itch and burn so badly that I had to shower and wash my hair again.
Tyra-We're truly sorry that our Triple Prep was not what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Mary - We're truly sorry that our Triple Prep did not provide exactly what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
loretta B.
December 9, 2020
Too heavy
POSTED BY:
loretta B.
December 9, 2020
I am not that happy with this product. It makes my hair sticky and my scalp itch.
Loretta- We're truly sorry that our Triple Prep did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sandi S.
October 24, 2020
Saw no change
POSTED BY:
Sandi S.
October 24, 2020
I bought this product. I see no change in my hair at all. It seems like it is more "drying" than protecting... I would not buy this again.
Sandi- We're truly sorry that our Triple Prep did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jill N.
October 20, 2020
Not the results I was expecting
POSTED BY:
Jill N.
October 20, 2020
With the other products I have purchased before from Esalon, I was expecting a little better results.
Jill- We’re truly sorry that our Triple Prep did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Sunika - We're truly sorry that our Triple Prep did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Virginia T.
October 4, 2020
Never Received
POSTED BY:
Virginia T.
October 4, 2020
I was charged for this but never received. I never ordered it either.
Virginia- We're truly sorry that your recent order arrived incomplete. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve each and every day.Keep an eye on your inbox for more details.
Ganz feiner Spray kommt aus der Flasche und gibt dem Haar Geschmeidigkeit und Halt. Das Haar ist im Nu mit dem Föhn trocken und in Form gebracht. Der Duft ist hervorragend, inspirierend. Sehr ergiebig..
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