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Roxel - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Catherine M.
March 15, 2022
Moist shampoo
POSTED BY:
Catherine M.
March 15, 2022
This shampoo really transforms my dried out tresses into soft, smooth and shiny hair!
Catherine- This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo! We look forward to the next opportunity to delight you!
POSTED BY:
KR3722
February 26, 2022
Tres Adore
POSTED BY:
KR3722
February 26, 2022
This shampoo is the truth!! It is totally worth the price tag, if hair needs a little tlc and a product that contains magic water from the fountain of youth (really, it’s in the ingredients) 😉. Try it out and you’ll be a believer, too.
KR3722 - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo. We look forward to the next opportunity to delight you!
Adriana - We're so happy to hear that you're enjoying the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo! We truly value your feedback and look forward to hearing from you again in the future.
Hello Rita, thank you so much for sharing your feedback with us! We're glad our ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo has been of great help for you to reach your Hair Goals. We look forward to crafting your next order soon!
POSTED BY:
Jennifer M.
February 8, 2022
Moisture Shampoo
POSTED BY:
Jennifer M.
February 8, 2022
Great moisture shampoo that works, and smells nice too! It leaves my hair feeling silky, soft, and moisturized!
Jennifer - We're so happy to hear that you're enjoying the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Ann A.
January 10, 2022
Really lovely
POSTED BY:
Ann A.
January 10, 2022
Rich lather, great scent & my hair truly seemed less dry & damaged afterwards
Ann Arvia - We're thrilled to hear that you're enjoying the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo. We look forward to our next opportunity to delight you!
POSTED BY:
Louisa C.
January 1, 2022
Love it!
POSTED BY:
Louisa C.
January 1, 2022
Alterna Caviar shampoo and conditioner are great! They make my hair so soft and shiny, This is probably the best shampoo/conditioner that I have used. I have thin, fine hair and it does not make my hair limp or oily, Can't recommend these products enough - the price is worth it!
Louisa - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Tashan A.
December 13, 2021
Moisturizing
POSTED BY:
Tashan A.
December 13, 2021
Love this shampoo. That says a lot, my go to has been Khiel’s Olive for years. This is the first shampoo I bought in years after a sample.
Tashan - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo. We look forward to the next opportunity to delight you!
POSTED BY:
Virginia G.
December 8, 2021
Good stuff!
POSTED BY:
Virginia G.
December 8, 2021
This stuff is amazing & makes my fine hair feel healthier, silky & smooth. No flyaways with this. I've seen some complaints about the bottles being stiff & hard to squeeze. So far, not an issue for me. It's a little pricy so I don't use it every day. Save for those times when I really want a "great hair day." I use it in combination with the matching Conditioner.
Hi Virginia, We're thrilled to hear that you're enjoying the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo. We look forward to our next opportunity to delight you!
Jennifer - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo. We look forward to the next opportunity to delight you!
POSTED BY:
Meg D.
October 11, 2021
Love this shampoo
POSTED BY:
Meg D.
October 11, 2021
I love the way my hair feels and looks after using this product. It doesn't leave it feeling heavy like other shampoos do.
Meg - We’re pleased to hear that you’re enjoying the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Rita L.
September 26, 2021
So good
POSTED BY:
Rita L.
September 26, 2021
Makes my hair feel so great after shampooing. Thanks
Rita - We're thrilled to hear that you're enjoying the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo. We look forward to our next opportunity to delight you!
POSTED BY:
Megan P.
September 13, 2021
Soft hair!
POSTED BY:
Megan P.
September 13, 2021
I decided to give this shampoo and conditioner a try after a friend told me she started using anti-aging haircare and that it had done wonders. The shampoo lathers really nicely and the conditioner is awesome - a little goes a long way. It makes my hair really soft and smells good too! I almost didn't buy it after reading some reviews about it being hard to get out, but I'm wondering if people don't realize you have to twist the bottle top in order to squeeze out the product. It is a unique, kind of odd design, but the product comes right out after you unlock it. I'm guessing I'll have to keep it upside down once it gets low.
25 of 25 people found this review helpful. Did you?
Megan - We're thrilled to hear that you're enjoying the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo. We look forward to our next opportunity to delight you!
POSTED BY:
Laurie P.
August 29, 2021
Very good product
POSTED BY:
Laurie P.
August 29, 2021
It has given my Hair a lift. Very moisturizing and body forming. My hair was getting some residue from the voluminous one. So I am glad I have another one to use once a week to give it more moisture. Brings out my variations in my hair color.
Laurie - We’re pleased to hear that you’re enjoying the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
Deborah - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Pam R.
July 18, 2021
Silky
POSTED BY:
Pam R.
July 18, 2021
This shampoo leaves my hair silky and helps retain the color longer.
Pam - We’re pleased to hear that you’re enjoying the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Cindy S.
July 15, 2021
Love This Shampoo
POSTED BY:
Cindy S.
July 15, 2021
I have found my favorite Shampoo! Love the aroma, love the thick lather and worth every penny.
Cindy - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo. We look forward to the next opportunity to delight you!
POSTED BY:
Heidi J.
July 15, 2021
Live it!
POSTED BY:
Heidi J.
July 15, 2021
I could actually feel how well the shampoo was cleansing my hair.
Heidi - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo! We truly value your feedback and look forward to hearing from you again in the future.
Paulette - We’re pleased to hear that you’re enjoying the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
Juhayna - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo! We look forward to the next opportunity to delight you!
Anita - We're so happy to hear that you're enjoying our ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo! We truly value your feedback and look forward to hearing from you again in the future.
Konai - We’re pleased to hear that you’re enjoying the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo ! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
Isabel - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo. We look forward to the next opportunity to delight you!
POSTED BY:
VaKa
January 15, 2021
Alternatively Caviar Anti-Aging Replenishing Moisture Shampoo and conditioner
POSTED BY:
VaKa
January 15, 2021
My hair is soft and smooth with a wonderful herbal sense.
Vaka - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Marjorie J.
December 30, 2020
Very satisfied
POSTED BY:
Marjorie J.
December 30, 2020
Great product. Leaves hair looking and feeling revived.
I love this shampoo/conditioner. I could tell the difference the first time I used it. My hair feels wonderful. The only negative is the smell. It is not pleasant at all. The good thing is the smell isn't noticeable after rinsing and drying. I will definitely continue to purchase.
I did not realize how dry my hair was until I used this shampoo . It looked so much healthier after one use. My hair is very fine and thin and gets weighed down easy but not with this shampoo. It’s not too heavy at all .
Loving this shampoo. A little goes a long way and it lathers nicely and really cleans my hair without drying or fading my color. I have some grays so it’s important that my shampoo not strip my color. Very happy with this purchase. Had received a sample and purchased after.
17 of 19 people found this review helpful. Did you?
This shampoo is so silky feeling as you shampoo your hair. It does feel like you have just treated your hair with it's own spa treatment! My hair feels so smooth and incredibly healthy!
Same review as the conditioner. I think this is the best shampoo & conditioner for anyone but especially for women who aren't as young as we once were.
Hi Anne, We're thrilled to hear that you're enjoying the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo. We look forward to our next opportunity to delight you!
POSTED BY:
Woody C.
September 14, 2020
So soft!
POSTED BY:
Woody C.
September 14, 2020
I love this shampoo!! it's a bit pricey but worth every penny.
Woody - We're so happy to hear that you're enjoying the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Jennifer M.
February 7, 2022
Shampoo fatigue is real!
POSTED BY:
Jennifer M.
February 7, 2022
"Shampoo fatigue"- when a really great product stops working as well after using it for a while. It happens with even the best products, and this one is no different. I loved it for the first couple weeks. It's so creamy, and the lather is down right luxurious. Sadly, after less than 3/4 of a bottle, my hair has gotten used to it and my results aren't nearly as good anymore. I'm going to switch up and try a new shampoo for a while, but I'll likely revisit this one in the future.
Jennifer - Thank you for sharing your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Peggy E.
September 25, 2020
Quality shampoo
POSTED BY:
Peggy E.
September 25, 2020
The bottle is small but you only need to use a very small amount even with long hair.leaves your hair smelling wonderful ,soft and manageable
I couldn't figure out how to get the lid off the top and then I figured out that it never comes off. You just twist it and open it and shut it. You never take the lid off. The product is good. I like it
The scent is very clean and pleasant. I probably will not purchase again because of the price though as esalon brands work just as well and have equally pleasant scents.
Jane - We’re pleased to hear that you’re enjoying the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Kimberly S.
May 23, 2022
Smooth
POSTED BY:
Kimberly S.
May 23, 2022
My hair is smoother & less frizzy. Especially when used with the conditioner.
Would have given 5 stars. But it's too $$$$$
Kimberly - We’re pleased to hear that you’re enjoying the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Darlene C.
March 12, 2022
Very good product but hard to get from bottle
POSTED BY:
Darlene C.
March 12, 2022
The shampoo is a very nice replenishing product however with the arthritis in my hands and wrist it is very hard for me to use. A twist on/off top or easy squeeze tube would have been much easier to use.
Darlene - Thank you for sharing your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Edna D.
January 31, 2022
Shampoo
POSTED BY:
Edna D.
January 31, 2022
Love this shampoo a little goes a long way. The only con is you should put explanation on how to open bottle was very confusing.
Edna- We’re pleased to hear that you’re enjoying the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
P Mason
December 3, 2021
I like this!
POSTED BY:
P Mason
December 3, 2021
I like this product, but it is too expensive to use all the time.
P Mason - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo! We look forward to the next opportunity to delight you!
POSTED BY:
Michael Erin S.
November 27, 2021
Little lather
POSTED BY:
Michael Erin S.
November 27, 2021
It doesn't lather much, but it leaves your hair looking lovely.
Hi Michael, Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo. We look forward to the next opportunity to delight you!
POSTED BY:
Eileen F.
November 3, 2021
Everytime!
POSTED BY:
Eileen F.
November 3, 2021
Love this product hair feels great. Has happened before where the bottle leaks in the bag. Alot of the shampoo was wasted spilled all over. Frustrating this has happened a few times lately.
Eileen - We truly apologize that the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo arrived damaged. We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Emily W.
March 8, 2021
Love it so much! But...
POSTED BY:
Emily W.
March 8, 2021
This is the most amazing shampoo I ever used but when I paid the price tag of 38 just for shampoo then got a very small bottle of sucked because you are not really getting what you pay for. This is going to be one of those things that I buy like as a treat to myself every once in a while.
Emily - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Heather B.
February 20, 2021
Love the product. Too hard to dispense.
POSTED BY:
Heather B.
February 20, 2021
I have been using this shampoo and conditioner for several months and love it! It adds softness, shine, reduces frizz and thereby feels like it takes years off my 60-year-old, increasingly brittle hair. I also love the smell.
Unfortunately I can only agree with other reviewers regarding the packaging. Though attractive to look at, it is almost impossible to use. The plastic has no ‘give“ to it and trying to squeeze the product out is really difficult for “aging” wrists. I now resort to forcIng the lid off. Also a difficult process and rife with spillage opportunities!
This is way too expensive a product to waste and If didn’t love it’s benefits so much, the packaging issues would definitely stop me purchasing it again! I am very grateful to esalon hair color for helping me age that little bit more gracefully, I am less happy this product packaging is making me feel somewhat more aged! Hoping something will be done to correct this Issue and enable us to be able to use this product a little more easily and “gracefully“ too!
50 of 51 people found this review helpful. Did you?
Heather - We’re truly sorry that the packaging for our ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo did not meet your expectations. However, we're thrilled to hear your enjoying your soft and shiny results! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Blanca S.
February 16, 2021
Alterna Caviar shampoo
POSTED BY:
Blanca S.
February 16, 2021
Nice smelling. Like it so far. Do not like how it opens and closes...not easy.
Also--feel it's quite expensive for the size.
Blanca - Thank you so much for sharing your joy with us! We truly value your feedback. We hope to continue helping you find hair perfection and look forward to hearing from you again in the future.
POSTED BY:
elaine S.
February 4, 2021
T Love this shampoo
POSTED BY:
elaine S.
February 4, 2021
My only problem is product doesn't pour put and I turned the lids on both. So I had to take both lids off.
Elaine - We're truly sorry that our ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo did not provide easy dispensing. We value every client, and look forward to providing you with a product that will better suit your needs. Happy Coloring!
POSTED BY:
Donna O.
October 18, 2020
Love it...but too expensive
POSTED BY:
Donna O.
October 18, 2020
This is awesome shampoo and conditioner! I could tell a difference with the first use. But...it is just too expensive. $38 each for the shampoo and conditioner are out of my price range for daily use. It would be great if you offered the set at a discount price for those on a budget like me 🤓
Amazing difference with this shampoo and conditioner but really expensive
POSTED BY:
Marci R.
June 28, 2020
I received a sample of this shampoo (and the conditioner) with my color kit. It was amazing how soft and luxurious my hair felt. It looked so shiny and healthy. My hair looked so healthy. But this stuff is so expensive! I only bought the shampoo, but I won't be able to order this product regularly--it is just over the top expensive IMO.
I have thin hair, normally on the oily side. With coloring and age noticed more breakage and dryness. I thought this would be good answer but very disappointed with results. The instant I started lathering my hair it felt dry and like my hair turned into straw. I tried again with same result - even more brittle and straw dry like feeling. I had some of my personalized shampoo left so used it- hair felt great decided to add small amount of Cavier shampoo and hair went from soft sudsy feeling to straw scrub! This is in my opinion a very overly priced and misleading product. I would gladly pay if it actually worked..sadly I now own a $35 dollar of overpriced, undersized and in my opinion worthless product. I've since gone back to the personalized shampoo (had much better result with it). I definitely don't recommend spending your money or time on the Alterna Caviar " moisturizing" shampoo.
Dean - We're truly sorry that our ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Catherine M.
August 11, 2023
Had a hard time getting past the way it smelled.
POSTED BY:
Catherine M.
August 11, 2023
I only used it a couple of times. I didn't care for the scent.
Catherine - We’re truly sorry that the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Nancy - We're truly sorry that our ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo did not provide perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Brenda - We’re truly sorry that the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Stacy H.
January 10, 2023
Love the product, but the bottle is awful
POSTED BY:
Stacy H.
January 10, 2023
Very difficult to get the product to come out of the container. Product is excellent, though, and works/smells great. Please fix the packaging.
Stacy - We're super happy to hear you enjoyed your results from the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo and we appreciate your feedback on the packaging. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Hi Michelle! Thank you for sharing your feedback with us. We are sorry to hear that the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo didn't meet your expectations. Please check your email, we've just contacted you to help you further.
POSTED BY:
Christina Landry
April 27, 2022
Disappointed
POSTED BY:
Christina Landry
April 27, 2022
I used this product years ago and used it for years. Then suddenly I couldn't find it anywhere and if I managed to find it the price was very expensive. I was surprised to see it show up here after all these years. I received a sample in my kit during the beginning of covid and loved it. I recently purchased the shampoo and conditioner thinking it was still a bit pricey for the small bottle but I don't wash as often to preserve my color I was very excited to receive it. However this is NOT the same as the original from years past nor the same as the sample I received. The shampoo dries my hair out so badly that as I'm rinsing it out it feels like straw. And the conditioner uggg I'll review that below. And it doesn't have a pleasant smell at all.
Hi Christina, we're truly sorry that our ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details
POSTED BY:
Kim W.
April 20, 2022
Kept my hair in knots
POSTED BY:
Kim W.
April 20, 2022
Could not comb through my hair. Used almost all the conditioner to try to calm it down.
Kim - We’re truly sorry that our ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Nancy N.
April 20, 2022
Drying
POSTED BY:
Nancy N.
April 20, 2022
I expected this shampoo to be more moisturizing…it’s not. Tangles my hair.
Nancy - We're truly sorry that our ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Rosemary B.
March 28, 2022
Alterna Caviar Shampoo
POSTED BY:
Rosemary B.
March 28, 2022
I was trying to open this bottle, and it was impossible for me to do. I am waiting to see how I can return it. Very frustrating and disappointed.
Rosemary - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Griselda U.
March 18, 2022
Finding best haircare
POSTED BY:
Griselda U.
March 18, 2022
Sincerely I didn’t like it at all , it didn’t do anything for my dry hair, I really prefer esalon hydrating shampoo and conditioner, sorry but I really wanted it to work
Griselda - We're truly sorry that our ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tracey Y.
February 8, 2022
Pretty bottle get the torch
POSTED BY:
Tracey Y.
February 8, 2022
I have arthritis and I can't for the life of me get the product out of the bottle. I can't squeeze it hard enough. Hopefully the bottle will be reconfigured. I don't like the smell of it either. I do like how it makes my hair feel.
Hey Tracey! We're truly sorry that our ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo did not have the smell you were hoping for and was difficult to remove from the bottle. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Izzy K
December 18, 2021
Not so happy
POSTED BY:
Izzy K
December 18, 2021
After reading all the reviews I was expecting so much more. Was quite disappointed especially for the price I paid even if it was on auto ship
Price. Wasn’t worth money. Left hair straw like and not soft at alll
Izzy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Stela M.
December 10, 2021
Not for me
POSTED BY:
Stela M.
December 10, 2021
It made my hair super greasy at the roots and dry as hey on the tips. This is the most bizarre shampoo I have used. Immediately stopped using it after several days now my hair is completely out of balance.
Stela - Thank you for sharing your feedback. We apologize for any dissatisfaction after using your ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kathy M.
December 10, 2021
Could not open bottle Unable to review
POSTED BY:
Kathy M.
December 10, 2021
I called customer service and they are sending me a new bottle
Kathy - We truly appreciate your feedback! We're happy to hear you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Katt B
November 22, 2021
Alterna Caviar Anti Aging Replenishing Shampoo
POSTED BY:
Katt B
November 22, 2021
I have used Alterna Shampoo for about three weeks now. I do not care for it. I do not like the feel of my hair while using it. My hair does not feel silky and clean. It does nothing to enhance my color or make styling better. I will keep trying other shampoo and conditioning products from ESalon until I find the right one for me.
Katt - Thank you for sharing your feedback on our ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo. We're sorry to hear this product did not perform as expected. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Susie B.
November 20, 2021
Wish I would have saved my money.
POSTED BY:
Susie B.
November 20, 2021
I'm sorry but I didn't care for this shampoo. After using it my hair didn't look shiny like usual and was full of static. I also don't care for the bottle, it's hard to squeeze out. Definitely won't be repurchasing even if it's on sale.
Susie - We're truly sorry that our ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo did not provide the hair texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Shelby - We're truly sorry that our ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sue A.
September 9, 2021
Alter a caviar moisture shampoo
POSTED BY:
Sue A.
September 9, 2021
Left my hair dry, Will not be buying this brand anymore. Really too expensive for fancy name and pretty bottle which is hard to squeeze out.
Sue - We're truly sorry that our ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve our products each and every day. Keep an eye on your inbox for more details.
POSTED BY:
Jennifer B.
July 19, 2021
Dry
POSTED BY:
Jennifer B.
July 19, 2021
My hair still feels dry. But I will give it some more time to see if it start to help before I give up.
Jennifer - We're truly sorry that our ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Cindy N.
March 28, 2021
Would Not Purchase Again
POSTED BY:
Cindy N.
March 28, 2021
I do not see a difference in the moisture replenishing texture of my hair after using this shampoo. I wanted to try it even though it is pricey. I dislike the smell of it and it even bothers my eyes. Live and learn.
Cindy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Sharon- We're truly sorry that our ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Debra P.
September 5, 2020
I wanted to love this, but I don't
POSTED BY:
Debra P.
September 5, 2020
I tried the samples of this shampoo and conditioner that came with my hair color. My hair felt smoother and it seemed that the products were not so heavy that they drooped my natural waves - as some products do. So I ordered both. Well, after using several times, my hair is no less dry or in any better condition. And despite thoroughly rinsing my hair, when it dried, I had lost my waves. So these products did not perform as I had hoped they would.
Debra - We're truly sorry that the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lisa M.
August 18, 2020
Bottle hard to squeeze
POSTED BY:
Lisa M.
August 18, 2020
Usually I have liked everything I purchase at E salon- but though I love the effect on my hair- I do not like the odor nor the difficulty I have squeezing either bottle to get the product out.(shampoo and conditioner) I won’t buy again. This is the second time the bottles that have been chosen by your team are hard to work with. Wet hands should be utilized when trying them out- and an age of women you are supplying hair coloring too. Just some ideas. Love the color sets totally!!
28 of 31 people found this review helpful. Did you?
Lisa- We're truly sorry that our ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo were not as accessible as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lorraine C.
August 1, 2020
It’s ok
POSTED BY:
Lorraine C.
August 1, 2020
For the price of this shampoo I have used cheaper products that are better.
Lorraine - We’re truly sorry that the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Lori B.
July 25, 2020
Not a fan of the smell
POSTED BY:
Lori B.
July 25, 2020
Similar to the shampoo, I am not a fan of the smell however, it conditions well and leaves hair shiny!
Lori- Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
Dennis - We’re truly sorry that the ALTERNA CAVIAR Anti-Aging Replenishing Moisture Shampoo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
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