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382 Comentarios de clientes |
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Soft & MoisturizingIt was very soft and moisturizing while I had it on. Felt a tiny bit stripped when I rinsed it out but if you leave it on over night, it has better results. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Hair MaskI have long curly hair and I got 4 treatments out of it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Mask & ColorThank you for the mask I give it a 4. I did the pretreat and I used it again after. My hair felt better after. I am still not happy however with the overall experience (that I would give a 2). The ammonia in it was so strong my eyes & scalp burned. My hair felt like straw again until after the mask. I've also had lot of hair come out in the last 2 orders. My 1st 2 orders the product was gentler & my hair felt healthy at each step. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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It fixed my straw hairAfter I colored my hair with e-salon product, it felt like greasy straw (although I was happy with the color). When I shared that with e-salon, they sent me this product for free. It fixed the problem, and turned my hair back into hair! It worked delightfully! However, be warned. It smells strongly of lily of the valley. Super floral! 6 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Made my hair smoothThe product made my hair noticeably less frizzy. However, the jar they put it in was a bad idea. It fell upside down in the shower due to my slimy hands. I saved most of it, but it should be changed to a squeeze bottle rather than a jar. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Good product!I don't really get a chance to use this much because I'm busy using all the other products that condition my hair. I have very good thick hair. Perhaps someone with troubled hair would notice a big difference. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Ok conditionerThis conditioner works well, I just don't care for it being in a plastic jar. I hate it when my other shower products get water in them. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Nice, does make hair feel more hydratedI just have wish I didn't have to wait ten minutes for it to soak in! But it does help my hair, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the ScentI only been using this a week and I don't see a difference yet 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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MoisturizingAdded moisture back into my bleached and dyed hair. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Pretty goodIt smells so amazing. And left my hair soft for like a day. I think it's a good hair mask if you have a event to attend the next day. But it does not have a long-term benefit effect on me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!!I just wish there were more in the container 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Good productI have used this a couple of times since I received it. I like what it has done for my hair seems to be less breakage and my ends are softer. My only complaint is the cost it seems like it doesn't last I have long and thick hair just wish there was more. I will have to buy this all the time to keep it up.:( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!I love this product, it goes so well with my hair. I just wish it came in a bigger size. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productGives moisture back in my hair hair us dry due to Thyroid problems women lose their hair and hair dry 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itThe hair doctor 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Good enoughI have a lot of hair and this was to small but over all I liked it, lightweight and moisturized my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Worked wonders!Oh my goodness, my hair had almost suddenly turned into Barbie hair, sort of felt like straw. It took a few uses but in the end my hair is my hair again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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best protein and moisture balance, i repeat Moisturei have been looking for a good deep treatment that has light protein and moisture in it. other protein treatment leaves my hair hard making it break off, this was great!!! my hair felt really soft!! my hair is not color treated but i used it and it work really well. the only con of this product is the smell. it is too strong for me. smelt like camphor. i really hope they change the smell. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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MaskWorked like a mask should, good results 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love!The only thing negative I have to say about this isn't about the product even! The packaging is kinda hard to open while in the shower.... Maybe a gripy side would have been better.... Otherwise absolutely AMAZING! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Really perfectIm always looking for a product that my kinky hair does not hate..Now I have found it. Thanks E salon and sorry for my English. 10 de 10 personas encontraron este comentario útil. ¿Y tú? |
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Bit greasy the day afterThis mask was great for my hair. Has made it so soft but my hair looks a little greasy the day after. I suppose it could just be me not washing it out enough 6 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Love how soft it makes my hairI love this product. It softens my hair and makes it easier to brush after using. I just don't care for the container. You have to condition your hair and leave the lid open then close the lid and pray water doesn't get in the product. 5 de 5 personas encontraron este comentario útil. ¿Y tú? |
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helps with tanglesI like the product keeps your hair soft...but i did'nt find much differance between it and the color safe hair conditioner. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GoodLeft my hair with a heavy feeling. Washed it 2 days later and feels great but not results expecting. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelli - We're truly sorry that our Nourishing Hair Mask did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Hair felt like strawSmelt lovely but I couldn’t even put a comb through it. My hair felt like straw Such a shame as the repair shampoo and conditioner are amazing I had to wash it again afterwards as it felt so awful 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel - We're truly sorry that our Deeply Invested did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Disappointed !!Would not recommend or purchase again !! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAddy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ShameI didn't really see much difference after using this product, it has now started to smell like egg so I'm not really sure what happened- disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmber - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
It's ok.It's ok, but I have purchased cheaper products that are more nourishing and moisturizing, so, yeah, not really all that exciting. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEvelyn - Thank you for your feedback. We apologize for the disappointing experience you had with our Deeply Invested. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
ConditionerWeighs the hair down to much. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not so soft hairI was deeply disappointed in the hair mask. Even after leaving it in for the extended time and trying a second treatment, it made little to no difference in my hair. I will not order this product again. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca - Thank you for your feedback. We apologize for the disappointing experience you had with our Deeply Invested. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Good hair maskThis is not one that stands out for me, my hair did not really want to be styled after use, did proved protection for about a week but as I said my hair was petty lifeless for that week, won’t purchase again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJina - We're truly sorry that our Deeply Invested did not provide the look and feel you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Nourishing Hair MaskThis conditioner is fair. Lighter weight than I expected. Not much difference than regular conditioner/ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJ O - We're truly sorry that our Deeply Invested Nourishing Hair Mask did not provide the conditioning results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Will not purchase againI like the actual product but I only got about 3 uses out out of it because it doesn’t come with a lot and it isn’t easy to spread. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCalen - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not work for me.Was hoping for added softness and shine but it left my hair with a strange texture even though I followed the instructions and rinsed well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina - We're truly sorry that our Deeply Invested did not provide the soft and shine you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didnt nourish as had hopedNot sure what the difference is between this and the Make It Richer Mask. Didnt really see much of a difference. The Make it Richer might be a little better but not really sure. Not noticeable enough difference to tell. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. |
Save your moneyIt doesn't do any better than my regular conditioner. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzanne - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
DryI have highlights and the product is not working good... 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosN.G. - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
the worst mask I have ever usedLeft my hair in knots. Took me forever to comb through all the knots. Worst mask ever. Will never purchase again. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulianna - We're truly sorry that our Deeply Invested Nourishing Hair Mask did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't like at allI didn't like this product at all. I hated the way you needed to scoop it out of the container with your hands and it never left my hair soft. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosArle - We're so sorry to hear you weren't a fan of our Deeply Invested Nourishing Hair Mask. We've added a credit in the amount of your purchase so you can try something new. We recommend our Keepin' It Rich Moisture Mask for even stronger hydration in a squeeze tube for easy application. Look for our email for more information! |
NoT for meDidn't care for this product, I mainly need hydration for my hair and this didn't do as well as another product I use 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim - We're sorry our Deeply Invested Nourishing Hair Mask didn't provide enough hydration for your hair. For an even bigger boost of moisture, we recommend our Keepin' It Rich Moisture Mask. TO give you a chance to try this or other products, we've added a credit to your account and sent you an email. |
Nourishing hair maskThe hair mask made my hair very staticie, which I did not like at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRuby - We’re sorry that you were unsatisfied with our Deeply Invested and how it left your hair feeling. We look forward to delivering the right results for you. We apologize for any inconvenience. |
hair maskit was not what I expected. Maybe I have been coloring my hair for too long. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela-We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. |
MigraineThanks for the super fast shipping, that’s why I gave this product 2 star, i used it immediately when I received it today, I could not leave it in the full 10 minutes,Because the smell is too overwhelming and I left my hair very dry—-I want to order more things but this one definitely was disappointing 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJamie - We’re sorry that you were unsatisfied with our Deeply Invested nourishing mask and that it left your hair feeling dry and the smell was overwhelming. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
DisappointedDid not make my hair soft. Dont know why, didn't care for it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGina - We're truly sorry that our Deeply Invested did not provide the softness you expected. Per our Satisfaction Guarantee, we are sending you an email with more information. |
Allergic reactionThis product is the worst that I have ever purchased. It made my scalp very irritated. I will not recommend this product to anyone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDemi- We're truly sorry to hear you've experienced an allergic reaction with Deeply Invested. We always recommend checking our detailed ingredient list on our website. |
Works wellThis hair mask does work to make my hair feel better however I don't care for the smell. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBree - We're sorry to hear that you were disappointed by your experience with our Deeply Invested Nourishing Hair Mask. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Not badNot bad but nothing earth shattering about it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLorena - We're sorry to hear that you were disappointed by your experience with our Deeply Invested Nourishing Hair Mask. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Really DisappointedI was told to wait 2+ weeks for this as I live in Scotland which I expected so I was thrilled when it arrived early, I'm half way through my second tub as I have quite thick hair but i'd say my hair was drier now after using it! there is no soft silky feel to my hair that i normally get from a deep treatment product! it smells lovely but that's the only positive I can say im so disappointed, I really was hoping this would be my new go to hair product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDear Elizabeth - We're truly sorry that our Deeply Invested Nourishing Hair Mask did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Rather expensiveI will only get 2-3 uses. Rather expensive and no major change that I observed. I hope Devoted to Hue has better results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We're sorry to hear that you were disappointed by your experience with our Deeply Invested Nourishing Hair Mask. Upon reviewing your profile, we see we've issued a credit to your eSalon account. We hope to continue helping you find hair perfection! |
DisappointedI wouldn't give it any stars. I was so excited to get this when I got it in the mail but when I finally used it my hair Felt sooooooo dry and Stiff and crunchy I will never buy this product again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVanity - We're truly sorry that our Deeply Invested did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Nourishing?I really don't see how this product is doing any more than your other products, for my hair. I find that the outcome is the same regardless. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanet - We're truly sorry that our Deeply Invested did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection! |
The smell was not good.It was not a good smell and I don't think it was that moisturizing or helpful for my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCassie- Thank you for your feedback. We apologize for the disappointing experience you had with our Deeply Invested. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
No goodI bought this to try and I'm not overly impressed will not buy again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCharlene- We're sorry to hear that you were disappointed by your experience with our Deeply Invested Nourishing Hair Mask. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection! |
Horrible Hair porductsNo scent, no nourishing ingredients, no satisfaction. Sorry ESalon... Your stuff is Horrible!!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKate - We're sorry you didn't feel nourished by our Deeply Invested Nourishing Hair Mask. We're reaching out to you further to help find a resolution. Look for our email in your inbox! |
Dried my hairI've only used this product once but it made my hair feel really dry & the scent was REALLY strong. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimmie- Thank you for your feedback. We apologize for the disappointing experience you had with our Deeply Invested. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not impressedI thought this would be like hair clay but not thick enough and there's not much in container. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPeggy - We're sorry our Deeply Invested Nourishing Hair Mask wasn't the product you were hoping for. Our Nourishing Hair Mask is made with hydrating and repairative elements like shea butter and argon oil. This product is concentrated for a deep boost of nourishment and you can extend the life of the product by alternating use with your regular conditioner. |
Not to my likingthis thicken my hair a bit too much. kind of into a tangle that begin to make it harder & harder to comb. so this wasn't for my hair type, but do thank you four pick. (believe this as e-Salon pick) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSha'ron - We’re sorry that you were unsatisfied with our Deeply Invested and that it left your hair feeling thick. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Deeply VestedThis made my hair so dry. I left it on for longer than on the directions the second time I used it and it still made my hair dry. My hair feels softer with a regular store brand conditioner. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzie - We're sorry to hear that you were disappointed by your experience with our Deeply Invested. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Not for meI was disappointed in the way this left my hair feeling kinda rough after leaving it in for 15 minutes. It might be a nourishing mask, but it's not a great conditioner at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTiffany - We're sorry to hear you were disappointed with our Deeply Invested Nourishing Hair Mask. Per our Satisfaction Guarantee, we have added a credit in the amount of your purchase to your account. Look for our follow-up email for more information! |
Did NothingI have thick long hair and this did nothing to my hair except maybe moisturize it a little bit but you can do that with a drugstore conditioner. Definitely not worth $18. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - We apologize that you did not see immediate results with our Deeply Invested Nourishing Hair Mask. For optimal results, the mask has to be applied and left in for at least 15 minutes (overnight is also okay!) twice a week for two weeks. We hope this information is helpful and that you will share further feedback in the future. |
Headache Sufferers BewareI ordered this mask a while ago and only decided to try it out a few days ago. Big mistake. The odor was a shock to my senses, to say the least. I could only leave in my hair for 2 minutes before I had to get it out so that the smell would go away, which took shampooing my hair twice. After I used it I had the worst headache almost of my life and had to lie down for hours and wait for it to go away. I usually like the smell of all esalon products but this one is way too strong and smells too much of some kind of odorous flowers. I will never use this product again but this is the only complaint ive ever had about one of your products. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGabrielle - We’re so sorry that you were unsatisfied with our Deeply Invested and that it left your hair with a scent that was undesirable. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
StinksThis stuff is just foul 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDarlene - We're truly sorry that our Deeply Invested did not smell as you expected. Please let us know if we can assist you further. |
Just okThis conditioner may work ok if you can deal with the smell of it. I only used it once because the smell was so strong (perfumey) that it gave me a migraine, even after rewashing my hair the smell was still there so this is a definite no for me, I won't be able to use it again. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela - We're sorry to hear that you were disappointed with our Deeply Invested Nourishing Hair Mask. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Weekly useGot great reviews and was suggested to me as I have long hair and try to take the best care of it. I was excited to try hut upon opening there were bubbles and some clumps and the product did not smell appealing at all. I have no idea if the mask was supposed to be this consistency or not. Needless to say it does its job and my hair feels healthy, soft and shiny after use but I will have to switch to a different brand that smells less chemical. Will not be reordering. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmelia - We’re sorry that you were unsatisfied with our Deeply Invested Nourishing Hair Mask because of the fragrance. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Not recommendedThis is more of a regular conditioner than a mask. I don't find that my hair feels any softer or more moisturized than when using my regular conditioner. Also, the texture of this mask is kinda thin. Like it doesn't need to be in a tub and could be in a regular bottle. In fact, the tub makes it kinda hard because it is hard to scoop out such a thin product. The thinness of the product also means I have to use as much of this mask as I do a regular conditioner. In the past, I've bought higher end masks and used them as conditioners because you can use a lot less because they are so thick. Those higher end masks last 5 months for my below shoulder length hair with usage of 3-4 times per week. This mask I've used maybe 6 times and think I'll be able to get two more uses out of it before it is gone. It is incredibly overpriced and should be sold as a regular hair conditioner. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - Because you felt our Deeply Invested didn't provide the nourishment you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Didn't workI was excited to try this product after reading the reviews, but unfortunately, it did not perform as well for me as for others. The first time I tried it, I left it in for about an hour after shampooing and once I washed it out, my colored hair felt just as dry as before. I didn't want to write a review until I tried it a second time, so I tried it again and still, my hair doesn't feel soft and silky as others have described. It still is tangled and dry. I'm a little disappointed to be honest, and won't purchase this again. The only upside to this was that I actually like the smell of it. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlex - We are sorry that two uses of our Deeply Invested Nourishing Hair Mask disappointed you. To restore your dry hair, this mask is designed to be used twice a week on damaged hair. After two weeks, you will see the results you are looking for and need only use the mask once a week to maintain your hair health. We hope this information is helpful! |
not goodI have thick hair and this mask did not work for me.... Did not untangle at all and over all didn't do much nourishing 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarisol- We're sorry to hear that you were disappointed by your experience with our Deeply Invested. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Too muchToo heavy for my fine hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatherine - We’re sorry that you were unsatisfied with our Deeply Invested and that it left your hair feeling heavy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Not very NourishingI wasn't a fan of this mask, i had high hopes for this but it just wasn't for me. I didn't feel this was very nourishing on my hair and it left my hair feeling very tangled. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshley - We're truly sorry that our Deeply Invested did not provide the nourishment you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Not LastingWhile this conditioner initially smooths my hair it had no lasting affect to improve the quality of my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStacy - We're truly sorry that our Deeply Invested didn't provide the experience you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match! |
Not worth usingFirst of all, having to leave on for 10 min isn't convenient unless you spend a long time in the shower. Secondly, my hair feels no better...actually worse...than with regular conditioner. It is also a wet and messy process to scoop out when in the shower. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanet - Because you felt our Deeply Invested didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Disappointing!I had heard great things about this hair mask and I was very disappointed with it. It didn't seem to make any changes to my hair which is quite frizzy and damaged. After using it along with the color safe repair shampoo, my hair felt dryer that before! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLucy - We're truly sorry that our Deeply Invested did not provide the experience you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match! |
Disappointed - Works GREAT But Smells Soooo BADThis product definitely does what it's supposed to do. And does it well. Very impressive results!!! My problem is with the very strong scent. To me, it's a cross between numerous conflicting flower scents and moth balls. Blechk! Loved the end result but could NOT get over the smell. Used it twice before discarding. Disappointed. 2 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - Thank you for your feedback. We apologize for the disappointing experience you had with our Deeply Invested. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection! |
Didn't workJust didn't work, even used a ton of the product, but still no help. Hair did not feel deeply conditioned at all. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelli - We're truly sorry that our Deeply Invested did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
LumpyI thought this would be creamy thick conditioner but instead it is lumpy as if it's been seating around for a long time. I have to apply my regular conditioner to make my hair smooth. 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSangita - We're truly sorry that our Deeply Invested did not provide the texture you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Not really seeing the results I wanted.I came in very excited about this product considering one of my favorite youtubers recommended it, but have unfortunately been slightly let down. My hair feels the same if not even drier. :/ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAna - We're truly sorry that our Deeply Invested did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Horrible made my hair feel like barbie hairNot worth your money ladies 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshley - We’re sorry that you were unsatisfied with our Deeply Invested Nourishing Hair Mask and that it left your hair feeling like barbie hair. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
If you like smelling like an old ladyI thought the other reviewers were exaggerating about the heavy floral (jasmine) smell. They were not. It was so strong! I thought after it dried it would lessen. Nope. I had to wash my hair again and even that only dulled the scent. If you have any chemical sensitivity stay away. The regular Love Unconditionally conditioner seems to be better from the packet that comes with my dye. I regret getting this hair mask instead of that. Next time I will not ignore the reviews. 9 de 9 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndrea- We're sorry to hear that you were disappointed by your experience with our Nourishing Hair Mask. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. One of our representatives will reach out to you shortly with more information. |
Afraid to use itI did not use this product as the accompanying hair care product turned orange on my hair. See previous posting. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosArlene - We are sorry to hear that you have not yet tried our Deeply Invested Nourishing Hair Mask. This mask does not contain any pigment and will not alter the color of your hair. We will reach out to you shortly with more information. |
Hair MaskThis was sent by mistake. I sent it back. 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEsther - We apologize for any confusion regarding your order. Upon reviewing your account, we see a representative reached out to you personally and was able to successfully help you. We value every client and are glad that we were able to provide assistance. |