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The Match-Up FAQ
How To Videos
How do I determine my percentage of gray hair?
25% gray: Your uncolored hair looks like your natural color from a distance.
50% gray: From a distance your uncolored hair looks like "salt and pepper," or a blend of your natural color and gray hair.
75% gray: Your uncolored hair looks gray from a distance.
95% gray: Your uncolored hair looks gray both up close and from a distance.
Questions Related to:
How do I determine my hair color family?
How do I determine my natural hair shade?
How do I determine the color of my overall hair?
How do I determine how well my hair takes color?
Why do you ask about prior coloring and chemical treatments?
Why do you ask when I last colored my hair?
Where do you ship?
How long will it take to get my hair color products?
What if I'm not happy with my results?
How do I change the shipping frequency of the Auto-Delivery service?
How do I unsubscribe from the Auto-Delivery service?
How do I make the payment?