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Color Set
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66,637 Verificado Comentarios de clientes |
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HORRIBLEDo not order from e salon it's awful I cried then Jennifer sent me another color to darken my roots and it made them even more orange....she obviously has no clue what she is doing I asked for a dark dark purple ...I got ORANGE ROOTS AND ORANGY BROWN ENDS ....I HATE ITTTT 😭😭😭😭😭 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlicia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Supposed to be dark blondeSupposed to be dark blonde, instead I got a medium brown. If I could upload before and after pictures I would. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Extremely disappointed. Did not cover gray at all.Followed the directions to the T and the color did not cover gray at all. Such a waste of money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wäscht sich ausDie Farbe wäscht sich nach einigen Malen aus 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer F. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Not happyDon't like the color..it's like a red I hate red .I want lighter..can you fix it very unhappy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosConnie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Left with ginger hairI’m unsure what happened but I selected dark blond colour i put the colour on the roots and the colour started developing a plum purple colour it was a bit conderning and the ends turned deep purple too, I washed it off as per the instructions and I’ve been left with bright ginger hair. I’m very upset and I will have to spend more money now trying to correct this. I’ve tried to press help and the option doesn’t work on the website. Never again!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Gemma! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Good color but too auburnE-Salon has been great so far. I adjusted the color and it turned out too light. I’m a natural brunette and went for medium brown. Unfortunately it turned my hair a shade of auburn. Stick with dark brown if you’re a natural brunette. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLea - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
TerribleMade my highlighted bits of hair dark brown (no sign of copper/red at all in any light) and made 0 difference to my natural brown colour 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Georgia! We are so sorry to hear that you didn't like your color results. Please check your emails, we just got back to you to help you further. |
Utter wrong colourCan't easily cancel d.d. had to get in touch with my bank 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Deborah! We are sorry for any inconvenience with your account online. Please check your emails, we got back to you to help you further. |
unsatisfied userI'm so disappointed in this product. The color is great but it washes out with every shampoo (every 3 days) I use shampoo for color treated hair and feel it shouldn't do this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |